#SideStore Crash On Refresh

1 messages · Page 1 of 1 (latest)

zinc rockBOT
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Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

**Make Sure You Didn't Use SideServer!**

If you used SideServer on Windows, SideStore will not be able to refresh itself, but other apps will install fine.

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

pulsar wasp
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I also reinstall many times

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Still doesn’t work

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@stray orbit Pls help

hot lintel
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did you follow the bots message above? specifically this part;

If you used SideServer on Windows, SideStore will not be able to refresh itself, but other apps will install fine.```
hot lintel
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use altserver for now till the issue is fixed

pulsar wasp
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Altserver Install altstore

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Altserver doesn’t have sideload ipa button

hot lintel
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shift click the altserver icon and it lets you sideload an ipa which you sideload sidestore with (grab from either the github or #announcements )

hot lintel
pulsar wasp
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Ok i will try to reinstall altserver