unable to refresh sidestore

[tawny ginkgo]

Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

[strange iron]

iPad OS 17, uYou+ can be refresh but sidestore will crash if refresh sidestore

[keen sapphire]

Im having the same issue

Im on the current nightly build

[upper tendon]

https://wiki.sidestore.io/guides/getting-started/#install-via-altserver-windowsmac
try following this guide, should fix the issue
basically - use altserver and the pairing file
if you already did, remake the pairing file and try it again

[ocean dagger]

@strange iron

dont use sideserver if ure on windows

[strange iron]

So i need to reinstall sidestore?

[upper tendon]

yes

[strange iron]

My YouTube is still alive even though sidestore is dead