no connect with the device but i do everything

[tired iron]

I did everything that was asked of me and even reinstalled in case that was what it was but that message keeps coming up and I don't know what to do anymore.

[native smelt]

Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

[tacit bridge]

1 - https://wiki.sidestore.io/guides/getting-started/#_top
2 - https://sidestore.io/#get-started
which guide did you follow? 1 or 2? if it was 2, that way doesn't work, you need to follow 1

[tired iron]

ok, thanks, i use 2

@tacit bridge where´s the sidestore ipa? i dont found it

ah

in #1126118099930861638

ok

sorry

[tacit bridge]

the ones in #announcements are probably more what you are after (I just followed the link in the guide tho)

[tired iron]

i use it and nothing

[tacit bridge]

huh, I have never seen that error o.o
that was from shift + clicking altserver - going to sideload ipa and picking the sidestore ipa?

[tired iron]

yes

[tacit bridge]

did you have the vpn on on your phone already? or do you maybe have altstore still on your phone?

[tired iron]

i have the vpn and delete altstore

@tacit bridge its update to ios 17?

[tacit bridge]

it works with ios 17 yea

[tired iron]

well, i dont no what to do

[tacit bridge]

maybe try 0.5.2? and you are using altserver, right?
https://github.com/SideStore/SideStore/releases/tag/0.5.2

[tired iron]

yes, altserver

[tired iron]

with that version it doesn't work

[tacit bridge]

hmmm
is your phone actually plugged in? lmao
do you have itunes and icloud running? xD
enabled developer mode on your phone?
run altserver as admin?

[tired iron]

1. Yes
2. Yes
3. Yes
4. No, let me try

[tacit bridge]

its a very strange error since the url is for sure correct, so its something on your end

[tired iron]

maybe restart the pc?

idk

[tacit bridge]

I mean you can try xD
and the phone, re-enable the vpn, hope @-@

[tired iron]

@tacit bridge nothing

[fierce plover]

I probably would do a new ipa in that case and launch altserver using administrator

[tired iron]

So do I have to wait until you make the new ipa?

[fierce plover]

No you just download it again

[tired iron]

I've been trying to download for about 2 hours and I've already tried 4 different ipas

[fierce plover]

2 hours for 4 IPA’s seems long. Is altserver being run with administrator.