#Unable to install

1 messages · Page 1 of 1 (latest)

faint onyx
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I get this error while I’m trying to install an app. Please someone help me.

snow yokeBOT
# faint onyx I get this error while I’m trying to install an app. Please someone help me.
Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

cobalt pilot
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I’m having the same issue… 😔

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There is my log

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But I also get the same error message whenever I try to side load something

cobalt pilot
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To others who may have the same issue in the future: I fixed it by installing a working IPA of the app I needed 🙂

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(you have to find another ipa of the app you need)