#SideStore Won’t refresh While Widget is on my phone.

1 messages · Page 1 of 1 (latest)

dawn knoll
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I just want to report a problem where when I have the widget on my phone SideStore won’t refresh and a message pops up saying unable to manage profiles on the device. And As soon as I delete the widget, SideStore works again. And I’m on IOS 17.0.1

limpid barnBOT
limpid barnBOT
# dawn knoll I just want to report a problem where when I have the widget on my phone SideSto...
Support Ticket

We want to help you to the best of our ability, but first we have to ask and make sure you have taken the proper steps to installing SideStore before we can help.

Ensure The WiFi AND VPN Are On

Without WiFi AND the WireGuard VPN, SideStore cannot function correctly. Try toggling the VPN a few times.

Ensure You Don't Have AltStore

If you have AltStore installed as well as SideStore, you will only be able to install 1 or NO apps in SideStore!

Ensure Your Anisette Server Works

If you are using the official SideStore server you can check https://ani.sidestore.io/ in Safari for a text output.If there is no output, ping a Project Developer immediately!

Provide SideStore Log Files or Screenshots

Please provide as much information about the error you are experiencing. You can send the minimuxer.log file from inside Files > SideStore as well as in-app screenshots, and that would help us diagnose your issues much faster!

Finally, The Hardest Requirement...

Patience! Please have patience with our Helpers and Developer staff, we are all open source maintainers who do all of this for free on our own time. Thank you!

solar arrow
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Widget has issues but I’m not sure it was related to managing profiles as that’s been noticed to happen with connection issues in past.

dawn knoll
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Ok thanks, I also noticed SidesStore crashes sometimes while I have the widget. But Once I delete the widget everything works perfectly.

solar arrow
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Didn’t think crash caused it