#Self hosted - Video files failing to upload on foreground (iOS)

1 messages · Page 1 of 1 (latest)

exotic wagon
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Lately, video files are not uploading to the server at all. They are all between 30MB and 100MB. Photos upload just fine.

ML and Video Streaming are both disabled. Both server and mobile are using the latest available versions.

I've attached relevant log to this issue

dim zenithBOT
lime shuttleBOT
#

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

dim zenithBOT
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On iOS, Ente will not back up videos in the background. Videos will get backed up the next time the Ente app is opened.

If you have a large number of photos and videos, you might need to keep Ente running in the foreground for the initial backup. You can disable the automatic device screen lock under "Settings > Backup" to help with this. Subsequent backups should work fine in the background without needing to disable the screen lock.

Make sure that you're not force-killing the Ente app, as the app will not be able to back up in the background if you do so.
-# If your issue is resolved, feel free to use the </solved:1410327008973557843> command to close this thread. If you'd like to ask me another question use </docsearch:1378409618417647708>

exotic wagon
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I don't know if this is an automated message, but this happens on foreground. I mentioned both as an example, but the logs and details I've added refer to foreground.