#Video Download problem

1 messages · Page 1 of 1 (latest)

lusty pier
#

Not really understanding the issue here, could you clarify more please

warped pumice
#

Hmm um I'm not really sure how to clarify.. the downloads say zero seconds in my gallery and won't upload to discord.. I'm using a Samsung phone not sure if that makes a difference? Tiktok automatically makes a new file when you upload videos and it automatically downloads.. when I do that it shows the file has 5 seconds in my gallery.. basically theirs something wrong with the downloads from starryai.. I don't know if you have an Android phone or not but if you have made any videos try to download it and see if it's the same for you and if you can upload to discord? That's kind of the only way I can think of that would help you understand

#

The videos also don't appear in Google photos.. until I have put them through Tiktok

warped pumice
#

Weird..

cunning bough
#

I have a galaxy s21 fe 5g Android 14.
Does it not want to download via the website as well?

warped pumice
#

I don't have a pc right now I just checked and my gallery needs an update and so does my phone I'll do that try again and come back

cunning bough
#

does the problem occur with wifi and mobile transmission?
you have a web browser on your phone, you can check without a PC

warped pumice
#

Ok the updates seem to have fixed it..

#

Yup

#

Sorry about that I guess it was my fault