#‘Contact Support’ won’t open

11 messages · Page 1 of 1 (latest)

hasty prairie
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I attempted to contact support when I merged two accounts and all of the content from one disappeared. My messages went through and I got a reply a few hours later (which showed up in my lock notifications) but then when I went to read the reply it wouldn’t open. (My posts and credits did not get restored.)

Any time I try the Contact Support or Help and FAQ buttons I get a screen that says “Something’s gone wrong” “Content could not be loaded” and reloading the page does nothing.

craggy ingot
hasty prairie
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toxicmolars

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I had made an account on another email address and wanted to delete it, but the app said that I could merge the two without losing my content. The second account highestkoalatea overrode everything from my main account. I would be fine with it going the other way.

craggy ingot
woven cargo
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@south dagger can you help?

craggy ingot
mortal perch
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@restive gulch please repo this for 2.7.0

robust shell
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I got this too after merging my accounts!

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I don’t know what the heck happened there