The Vive Ultimate Tracker does not enter the syncing status.

[crimson creek]

The issue is that pairing with the trackers is possible, but the status doesn't switch to blue “syncing” and only one tracker shows as ready.
When I turned off the power to the other trackers and connected only one, that tracker became ready.
However, when connecting a second or subsequent tracker, it does not show the blue “Syncing” status. Instead, it displays “Tracking failed.” Even after performing tracker setup, only the tracker used during the initial setup process switches to the “Ready” status.
I tried disconnecting nearly all USB devices from the computer, and also tried connecting via a USB expansion card, but the issue persisted.
I also tried updating the BIOS, updating the chipset drivers, using various USB cables, and reseating the memory. The trackers would pair but would not synchronize.
I performed a full reset of the Ultimate Trackers, but it did not improve the situation.
I tried nearly everything I could think of, but the issue persists.
If anyone has any help or suggestions for improvement, I'd greatly appreciate it.

Translated by Deepl

[eternal cipher]

はじめまして
VIVE Hubのバージョンは2.4.2ですか？
現在、VIVE Hub / Ultimate Trackerそれぞれにベータ版が公開されており、アップデートにより改善することがあります。

VIVE Hubのベータ版へのアップデートは、歯車アイコン > "設定" > "詳細設定" > "ベータ"タブ > "ベータプログラム"を有効にすることで適用できます。

Is your VIVE Hub version 2.4.2?
Currently, beta versions of both VIVE Hub and Ultimate Tracker are available, and updating to these versions may help improve the issue.

You can update to the beta version of VIVE Hub by going to the gear icon > "Settings" > "Advanced Settings" > "Beta" tab > enabling "Beta Program".

[crimson creek]

Vive hubのベータ版 Steam版のVive hubのベータ版も試したのですが、変わらず同期中になりませんでした。

I also tried the beta version of Vive Hub on Steam, but it still wouldn't sync

[crimson creek]

ちなみにAMD CPU環境ではこの問題が起きるのですがIntel pcの環境では正常に動作します。

Incidentally, this issue occurs on AMD CPU environments, but it functions normally on Intel PC environments.

[eternal cipher]

なるほどです
CPUの挙動差は今のところ私は聞いたことがないですね…
既知となっているかもしれませんが、サポートに詳細を報告してみるのもよいかもしれません

過去ログを探したところ、同じような現象のスレッドがいくつか見つかりました
その中に"リセットを2回連続で行うこと"で改善するかもと挙げられていたのですが、こちらは試されましたか？
https://discord.com/channels/946305475467706419/1418624642058551336

I haven’t heard of any noticeable differences in behavior between CPUs so far...
It might already be a known issue, but it could be a good idea to report the details to support.

When I looked through some past threads, I found a few with similar issues.
One of them mentioned that doing a double reset (resetting twice in a row) might help — have you tried that?

[crimson creek]

はい。 2回連続しかも所持しているトラッカー全てに行いましたが変わりませんでした。
ドングルのUSBリセットも試しましたが変化ありませんでした。

Yes. I tried it twice in a row on all the trackers I own, but nothing changed.
I also tried resetting the dongle via USB, but there was no change.