#Game Crash cant pinpoint the problem

28 messages · Page 1 of 1 (latest)

eager terrace
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My wife keeps crashing, sometimes every 20m sometimes every 2h, with this error exception_access_violation

zinc jasper
eager terrace
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this good ?

zinc jasper
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Yep!

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what driver you have installed for your GPU? if you're on 595.59 you might need to rollback, that driver is causing a LOT of problems

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nvm.. I see it shows you're on 591.86... A dev might have to take a look at this, I'm not sure

supple island
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Am I reading it right; 8gb 2070 + 8gb of RAM?

That violation error can be attributed to running out of system memory

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Not always but that address is basically saying it can't access your RAM to reserve more space (pretty confident on this)

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What settings is she running and can you run the Steam Overlay stats while she plays

Itll show both vram and RAM usage

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You should still see rhe graph chart when the UE screen pops up too

eager terrace
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She's on medium and has 16gb of system ram

zinc jasper
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shows 16gb for me in his report

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you could try increasing your page file size, that's worked for a few people in the past

supple island
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Oh I probably misread that line (on mobile)

zinc jasper
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on my low end old laptop I have it set to like 20gb 😄

eager terrace
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Hmm it was set to automatic, I just changed it to 16gb

supple island
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It's normal for it to be default automatic

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You typically WANT windows to handle it but in cases like running databases you need to adjust it so you have less worries about performance

short arrow
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Disable XMP or any RAM overclocking in your BIOS

bold mango
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ok I will try that

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in the meantime here is another crash log

eager terrace
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that crash didnt even show a crash screen

zinc jasper
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that log doesn't have a crash as far as I can tell... I'm not expert or anything but I'm leaning on it being a hardware issue. Do other games play fine?

eager terrace
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all other games are fine

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