#curl for HeartBeat to walrus-app-ticr9 not working on Windows Server

19 messages · Page 1 of 1 (latest)

hybrid magnet
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SSL connection is refused as the SSL cert is either invalid or the CA used is unknown. the server however is running, a direct connect works. server is just not listed

[2025.10.26-21.12.28:929][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 0 (Hostname walrus-app-ticr9.ondigitalocean.app was found in DNS cache)
[2025.10.26-21.12.28:929][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 1 (  Trying 162.159.140.98:443...)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 2 (Connected to walrus-app-ticr9.ondigitalocean.app (162.159.140.98) port 443)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 3 (ALPN: curl offers http/1.1)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 4 (TLSv1.3 (OUT), TLS handshake, Client hello (1):)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 5 (TLSv1.3 (IN), TLS handshake, Server hello (2):)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 6 (TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):)
[2025.10.26-21.12.28:930][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 7 (TLSv1.3 (IN), TLS handshake, Certificate (11):)
[2025.10.26-21.12.28:931][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 8 (TLSv1.3 (OUT), TLS alert, unknown CA (560):)
[2025.10.26-21.12.28:931][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 9 (SSL certificate problem: unable to get local issuer certificate)
[2025.10.26-21.12.28:931][683]LogHttp: Warning: 00000227762F21C0: libcurl info message cache 10 (Closing connection)
[2025.10.26-21.12.28:931][683]LogRamjetNetworking: Warning: Failed to heartbeat.```
SSL-CA.PNG
hybrid magnet
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More Info: This is after migrating the Server from Windows 2022 to another Windows Server 2025 machine. Server spams the retries of connecting constantly. Seems to happen on all 2025 machines. Maybe there is a workaround to add CA or certificate manually?

hybrid magnet
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I finally fixed it. I opened https://mc6z5app.apicdn.sanity.io/ and https://walrus-app-ticr9.ondigitalocean.app/ in a browser (edge, since we are on win server 2025). then clicking on the 🔒 - icon in front of https. i then exported the certificates for .ondigitalocean.app and .apicdn.sanity.io as .crt-files - then i imported them for local user and local machine, restarted the server(s) and magic: heart beat works, server appears in server list

source which got me the idea was this post on steam: just different windows server at that time and different game (and different heart beat servers) but little more detailed explanation here: https://steamcommunity.com/app/251570/discussions/2/4558288923614167829/

I will add a more detailed manual with screenshots later this week, then this topic can be closed. If you cannot wait and are still stuck just ping me directly, glad to help.

vital cypress
hybrid magnet
# vital cypress <@187666881459519489> which cert store did you place them in? I've got them in p...

you doubleclick on it to add it to the system, you get the option local machine and current user, you just do both options through the wizard. ensure it's the same user you are running the server with (in case its a service user only you'll either enable logon or you execute in the name of your user). for local machine you need temporary admin rights (you'll get requested to enter admin account's password).

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vital cypress
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Thanks Mick, yeah i tried that and still getting the errors in the console 🙁

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Same thing, running on Server 2025 as well

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Im thinking ill just end up using Ubuntu for now

hybrid magnet
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ok, mabe different errors then? i only got it running on debian 11, 12, 13 yet and win 22 and 25 - if you need help there just dm me

vital cypress
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Was the same errors as these ones

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Thanks heaps anyway, ill try ubuntu and ill come back to windows later haha

hybrid magnet
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you restartet the service and relogged in with the user after adding the certs?

vital cypress
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Correct

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restarted the whole server, logged in with same user

hybrid magnet
vital cypress
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thank you, i will compare them

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Yeah they are the same 😐