Premium jobs not recording

[shut flower]

Not matter what I try or do my premium tasks will not record progress...it even shows I have completed part of the task in-game but resets to 0 in the hangar.

[stone river]

Hi @shut flower, are these quests showing as locked for you, or is it just the progress that's not tracking?

[shut flower]

I have the quests unlocked, just purchased 3 days of premium, premium account status shows up at the top right corner of the lobby, progress just isn't tracking when I return to lobby

[stone river]

Do you see a padlock icon next to your job?

[shut flower]

Just checked, no paddock

[shut flower]

Are premium tasks usually locked right after purchase?

One of my weekly quests has a lock on it even though I've been using a mayflower torso like it wants..

[stone river]

No, there should not be a padlock if you have premium. The team is investigating this bug. Could you please contact our Support team so we can assist you further? https://support.my.games/wrf_int/

[shut flower]

Absolutely thanks for the help!

[heady fjord]

Having the same issue on my alt.

[round dove]

same issue here

[stone river]

Thanks, the team is investigating this issue. Could you please also contact our Support team so that we can assist you further with this bug? https://support.my.games/wrf_int/tech/4608

[naive parcel]

I have the same issue

And will not be able to buy the daily market because of this

[stone river]

Could you please contact our Support team about that issue so we can assist you further? https://support.my.games/wrf_int/tech/4608

[naive parcel]

Thanks .But this support link is for PC player . I can't find the PS4 support. Can i get the link pls? Can't find it

[stone river]

It's the same link for all players: https://support.my.games/wrf_int/tech/4608/newticket. Since it's not possible to gather diagnostic data for console players, please make sure to attach the following information to your ticket: your in-game name, console (PS4 or PS5 Pro), and a screenshot