[Archived] Update 18 - Graphics & Visuals

[knotty nimbus]

**Please post here if you're having Graphics and/or Visual-related issues.

Use the format below:**

Issue:
Screenshot/Video:```

[drifting mirage]

Platform: PC/Steam
Issue: Someone put the wells on day mode, and it is all of them in all zones for me

[dense jay]

Platform: PC Steam
Issue: This item is WAY too bright. It is not a suggestion, this is an issue for this item and the realm. Please consider your players with sensitive eyesight, the light bloom on these is ridiculous especially in the day time.

[hearty halo]

Platform: PC Steam

I'm not sure if this is a bug or intended feature. But the camera is really zoomed out when entering my house. It really bothers me because everything seems so small.

[abstract slate]

Platform: All
Issue: I cannot see the musical notes for the quest to get Joy and Sadness to my valley, the yellow blends in too much they should be black or something that is different

[shadow blade]

PLatform: all

Issue: I can't see the musical notes for the quest to get Joy an Sadness in my valley. the yellow blends too much and it is also hard to see the quest objectives.

the realm is not accessible to the visually impaired.

[bronze orbit]

To add to the above there is WAY too much glare and its extremely bright. It needs to be toned down.

[hardy skiff]

Platform: PC (Steam)
Jasmine in her pink dress has a flower near her shoe, that stuck there. 😂

[limpid spire]

PC/Steam
In Merlin's home, on the left side from the door, there is glitter on the floor, as if there's something to be picked. Yet I cannot interact with it

[light anvil]

ps5
for some reason there’s glasses in the centre of every building i go into

[hazy mortar]

Platform: xbox one
Issue: visual glitch of avatar's bangs in center of villager's houses when i go inside.

[lofty oyster]

PC (Epic)
Was in previous versions as well.
If a Companion levels up when you get a critical drop from resource gathering (e.g., mining, snippets), the red bonus drops on the ground remain visible but cannot actually be picked up since the timer has expired.

[crisp gulch]

Platform: PS5
Issue: outside of the Photo Mode or inventory menu, avatar's mouth doesn't move which makes their face look constantly "unamused".

[plain moth]

Platform: Nintendo Switch 1
Issue: Same for the PS5 report above.

I noticed that myself as soon as I logged in to start work on the Star Path and unlock Joy and Sadness.

UPDATE: Face returns to normal once in Wardrobe mode, but only there. Upon exiting, face returns to the "unamused" frown.

[gilded bobcat]

Platform: Xbox Series S. Issue: Avatar has a fixed blank expression, completely devoid of emotion. The irony, given the theme of the update 😆

[lofty oyster]

PC (Epic)
The white foam at waterfalls moves downward, but the blue water underneath moves UPWARD in StoryBook Vale.
This is opposite of the blue water at waterfalls at Eternity Isle moves DOWNWARD.

[frail hull]

Ps5: two different kinds of gazebos have moved to another part of their biome and when moved back they did not fit. Did their footprint change?

[plain glade]

Platform: switch
Issue: i mean look at it

[gaunt abyss]

Platform: Xbox one
Issue: glitching clothing

[rustic crescent]

Platform: Xbox Series X
Issue: my clothes keep disappearing

I am wearing Padme Amidala's Lakeside Gown and it keeps disappearing on me

[terse bolt]

Platform: PC
Issue: Anna's hair ribbons stick straight up when she's seated.

[waxen sluice]

Platform: PC - Steam
Issue: Court of Hearts Gown texture is broken

edit: fixed after verifying integrity

[thin mango]

Platform: Xbox X
Issue: Spring Flower Dress is bugged, can see undergarments and when harvesting, digging, or doing any activity it disappears.

[nocturne sandal]

PC/Steam, similar issue but I have noticed it's the last small clothing from the star path I got, happened with the hair as well. Went away when I restarted game

[crisp gulch]

Platform: PS5
Issue: the quality of the skybox has decreased further

[dense jay]

Platform: PC Steam
Issue: Used to be able to have plenty of camera space when in the vitalys mines, now it stays zoomed in like this. It's too close when I'm mining to see what is happening.

[solemn glen]

Platform: PC Steam

Issue: The camera is way too zoomed out now and I can't "move it" back in because there are no options for that in the settings. Feels really weird TBH.

[tulip quiver]

Platform: Xbox
Issue: Clipping on backside of spring flower fest dress when gardening.

[wooden thistle]

Why won’t the red dot 🔴 go away

[iron abyss]

Seasonal moonstone outfit inside of skirt is transparent

[waxen sluice]

Platform: PC - Steam
Issue: Textures bugged at the frosted heights stair

edit: fixed after verifying integrity

[lofty oyster]

PC (Epic)
Borderlands - bubbles forming above water surface

[lofty oyster]

PC (Epic)
Oasis Fishing ripple has no bubbles.

[atomic flare]

Ps5: the rain visuals on water at the beach are very pixelated and square.

[plain moth]

Platform: Nintendo Switch 1
Issue: Still having some blurring and pixelated graphics on various textures

I'm still having some quality issues with graphics and visuals in game as some things keep getting blurred or pixelated, and it really messed up my DreamSnaps when I try them with the lower quality in the graphics. Can the guys at Gameloft patch this at all?

[whole shoal]

Same issue. I even tried switching WiFi’s, thinking it was the connection, & still blurry or pixelated.

[split karma]

Platform: Nintendo Switch 1
Issue: lots of blurry/pixelated objects

The main culprits are clocks, stalls, and a few starpath items past and present: like the cozy cone motel sign from the current one, and the ice cream stand from the first disney parks starpath.

[tulip quiver]

Xbox
Summer crafting station & sizzling bbq cooking station are still pixelated

[modern osprey]

PC/STEAM
Ceiling texture does not center properly in room.

[mortal bobcat]

SteamDeck
My avatar now has extremely pixelated nose and mouth. You really see it in the selfie mode for the camera

[sudden current]

PS5
Whatever this is, has been happening in this area specifically, and the floor glitching in the lower Parts since last Patch or the one before even

[jolly harness]

Switch
Throughout the game things have become pixelated. Similar to the persons two messages above. Can be clothes or environments or houses.

[calm garden]

Took out my watering can to clear a flame and have a pink block line constantly emanating from me until I trade out to a different tool. Trade back to the watering can and the pink line comes back. Happens in all Valley lands and all DLC lands for Storybook Vale and Eternity Isle.

[thin mango]

Platform: Xbox X
Issue: Padmè Amidala's Lakeside Gown is broken in several areas 💔 this also happens with the Spring Flower Fest Dress. Basically anything bought from the store!

[tired timber]

Platform: Switch
Issue: the carving stones are really blurry and pixelated. Even the ones in the background are blurry and pixelated.

[keen prism]

Platform: PC

Issue: Multiple graphical bugs with Eternity Isle:

• Holes in the world in the Borderlands, Wastes, and Lagoon
• Part of the wall in the Courtyard is floating above the ground
• Grass in the Grove is floating above the ground
• Parts of the walls in the canyons of the Borderlands and Wastes are the wrong color and don't match the rest of the terrain
• The boat in the Wild Tangle is still black and white after finishing the DLC

[tired timber]

Platform: Nintendo Switch
Issue: the mud around the Glade of Trust is blurry and pixelated.

[covert sable]

Platform: PS5
Issue: Characters / objects flicker black during gameplay. This has been happening before the update, it’s just gotten more noticeable.
Screenshot/Video:

[vivid galleon]

Platform: PS5
Issue: The white gazebo I had here has disappeared and is not in my inventory.

[pallid atlas]

platform: switch 2
quest: part of the ending dialogue for “dream on”
issue: a simple typo in the text

[keen prism]

Platform: PC

Issue: Multiple graphical bugs with Storybook Vale:

• Holes in the world in the Wild Woods and Elysian Fields
• The backs of these rocks in Mount Olympus are missing and they appear hollow
• The bottoms of these rocks in Elysian Fields are missing and they appear hollow

[tired timber]

Platform: Switch
Issue: the rocks in all of the biomes are pixelated. This includes the floating islands as well. The wells in each biome are also pixelated. The limestone/rock pillars and arches on Eric’s house are pixelated.

[ashen knoll]

Same. The flowers in sunlit plateau are the most vivid of the problem. Nightthorns literally right next to them are fine. I feel like I am playing Minecraft.

[half heath]

Platform: PC / Steam
Issue: Storybrook Vale

In The Elysian Fields biome, there is an invisible wall next to an olive tree. This has been there since the DLC launched.

[vale condor]

Ive had an issue for a while now where i can pick up the sparkly things on the ground in The Ruins (Eternity Isle) sorry if someone has answered this already

[unreal violet]

Platform: Nintendo Switch/Nintendo Switch 2

Having severe Pixelated graphics issue, this started on the peterpan update and eventually became more worst with this recent patch, its so frustrating to look at times and it irritates my eyes for some reason, hoping the devs add this to the known issues because it really messes up the quality of the game plus dreamsnap photos

[sudden current]

Just look at this

[wild monolith]

Platform, Xbox x
The autumn dress from the current premium store causing visual glitches as well as disappearing. Is now unwearable, disappointing as paid real money/moonstones 😭

[atomic flare]

Ps5: the speech bubbles in joys last quest are attached to joy when it should be the forgotten speaking.

[charred gorge]

Platform: Nintendo Switch
Since the update so many things are fuzzy looking. They were not that way before the update

[lunar axle]

I have the same with every piece of clothing i wear

[grand narwhal]

Platform: switch
Issue: since last update graphics are jumpy and not smooth when moving around the biomes

[strange jolt]

Platform: PlayStation
Issue: After scolding Scrooge for never having any hair in his shop, I'm now being haunted by a disembodied wig that I've never seen. It's just on the floor whenever I enter a house, store, or restaurant. Please help, I didn't mean it. 😭 🙏

[floral forum]

Platform: switch
Issue: since the Peter Pan update the graphics have become terrible. I thought this might be fixed with the inside out update but it’s getting worse

[vale condor]

hi it might be me being stupid but i cant see the letter in ursulas home :S

[golden adder]

Platform: Nintendo Switch
Issue: Clothing and terrain continues to be increasingly pixelated after the update. Rocks and rock texture especially has degraded. New outfit from moonstone bundle is blurred

[night wedge]

Platform: Switch
Issue: Ever since I got the item “patchy” travel backpack, I’ve seen a similar bag on the ground inside almost every room in the game. I can’t interact with it or move it in the furniture mode.

[serene lodge]

I’m having the same issue, also on Switch (1).

[noble aurora]

Platform: PC/Steam
Issue: Shadow appears broken for Inside Out house. Shown here compared to Aladdin & Jasmine's house acting normal. Time of day set to approximately noon in this screencap.

[vale condor]

PC: There is an issue with the valley pirates quest for peter pan when going into the cave in frosted heights, there is only 3 ice blocks to break instead of 4

[wide burrow]

Switch: Minor issue, but the mailbox is saying there's mail despite the fact that I read everything up to date.

[warm geode]

Minor-ish issue : switch
I know that switch has always kinda been the bottom tier for running this game on XYZ consoles....but the graphics have severely taken a pretty large hit....even on switch, this game used to be absolutely gorgeous...but the last few updates it's gotten progressively more and more pixelated....

[vernal ingot]

Platform: Xbox Series X
Issue: This has been happening to me in the Forest of Valor. I haven’t noticed it anywhere else. It hurts my eyes quite a bit. Takes a minute for it to go away even after I walk away.

[limpid spire]

PC/Steam
Green Hideout Rug is supposed to have this pattern in the center but once placed, there's nothing in the middle of it

[hardy skiff]

PC (Steam)
Every screen where we can change the "memories" as TV-programs, the bookish and other no-character-memories are stuttering maaaany times, until it's switching to another memory.

[topaz lantern]

Platform : Switch 2
It's Disney or Pixeling Art ? 🥲 I've pixels everywhere : houses, items, rocks, shops, tiana's shop. In my valley, DLC1 and DLC2. Day after day, it's getting worse...

[vale condor]

Re: PC: There is an issue with the valley pirates quest for peter pan when going into the cave in frosted heights, there is only 3 ice blocks to break instead of 4. Ive put a ticket on for this

[atomic flare]

Ps5: 1) you can see the cottage stairs through the window, which is weird. 2) was decorating on the opposite wall and then turned around to see this bright pink patch.

[mossy mural]

Xbox Series S
My clothes keep disappearing at random! I'm wearing the Isabella outfit

[calm kite]

Platform: Steam
Clipping issue with Summer Feels Shorts (Character's skin shows throuhg while running) Not a major issue, just appears avatar has ripped shorts

[charred stag]

having this same issue on Switch

[low igloo]

Platform: Nintendo Switch 1
Issue: some items are very pixelated. Mainly some decorations and flowers. Why??

[runic arrow]

Platform: switch
Pixels in the mud of the glad of trust

[nova ruin]

Platform: Mac
Issue: purchased Cheshire Cat tail in premium shop, did not put it on my character, went into my house and it is visually glitched in the middle of it

[left pewter]

Platform: switch
Issue: very pixetlated

[weak ridge]

Platform: Xbox Series X
Issue: Game constantly shows a red notification dot, even though I have scrolled through every single item (for all realms). No individual items show as new, yet the red notification dot will not go away.

[shrewd plank]

Platform: ps5
Issue: dark wood floor and Tiana’s wood floor are the exact same. There is no difference between them when switching between the two in furniture mode

[grave pollen]

Platform: PS5
Various objects flicker as I move around the valley. Not constantly. At random moments, but often.

[hard forge]

Platform: Switch
Issue: most things are pixelated. The graphics are awful compared to before

[velvet aurora]

Platform: PC-Steam
Issue: The black polo shirt seem brown more than black in the menu and on the player.
Item name : black polo shirt

[magic valve]

Platform: PC/Steam
Issue: Red dots won't go away

[plain moth]

Platform: Nintendo Switch 1
Issue: Same as above for the PC/Steam

I'm also having that same problem with how, even after I've checked everything off in Furniture, the red dots indicating new content remain and don't vanish.

[modest lichen]

Platform: Steam
Issue: Avatar won’t smile

Before this update, our avatars would smile and move their lips as a default. Was it an intentional choice to have our avatars constantly frowning/dead-pan, unless we are in our inventories?

[steep osprey]

Nintendo switch
My mailbox says i have mail but then when I open it there is nothing

[nimble tendon]

I know everyone is having similar issues but I don’t think you understand how much ACTUAL money I put into this game for you to repay me with this.

Platform: Nintendo Switch.
Issue: slow decline in graphics

[sage finch]

Platform: Xbox series x
Issue: Mike wazowski disappearing before starting of "eyes on the prize" quest
No screenshot because it would just be a pic of the room with just Sulley in it lol

Mike never reappeared after I saved him from being stuck in the door

[fading crescent]

platform: Steam/ PC
Issue:
Inside of Merlin's house there appears to be something interactable, the sparkly thing, but there is no prompt for it.
mailbox red dot wont dissappear even when there is no new messages in it.

[vast tulip]

platform: Switch
Issue: When exiting the game to the main menu the screen flashes really badly. It’s done it way worse and for a way longer time in the past than what the video I’ve posted shows, but this was the only time I thought to take a video.

⚠️ Flash/Epilepsy Warning ⚠️

[plain moth]

Platform: Nintendo Switch 1
Issue: Same as above for Steam/PC

I found that sparkle that can't be interacted with in Merlin's house as well on the Switch version, and the same for the mailbox with new messages indicator, and for new content with clothes and furniture in the Collection section.

[lofty oyster]

PC (Epic)
Plant is dry/needs watering but not browned out.

[uneven cedar]

Platform PS5
Issue I wasn’t sure if this belonged here or in Clothing, but my last tried-on piece of clothing shows up in the middle of the floor of my unfurnished house. (?) Here is the Premium Shop’s currently available web hat.

[quasi kayak]

Platform: Xbox One
Issue: I bought a witch dress from the premium shop and when I put it on it just floats next to me

[boreal lynx]

Plataform: Xbox one S
Issue: same. New witch dress from the premium shop just keep beeing invisible.

[rocky spear]

Platform Xbox Series S
Issue: same as above my witch dress is invisible BUT also my owl has a green glowing shadow

[spring shore]

Platform: Switch 2
Issue: Since the update the graphics on the game have become very pixelated. Details are no longer showing up they are just blurry

[loud shell]

Platform: Switch
Issue: blue chest not there today nor one day last week. This is not the first time I've had this issue. I've looked into extensions, restarted the software twice. Nothing.

[astral frost]

Platform: Xbox
Issue: in the collection menu, Sally’s banner for favorite gifts and her friendship levels does not appear. If I speak to her I can see her favorites. All other villagers in Collections has the banner for their favorites and friendship levels visible.
I also don’t understand why one of Sally’s favorite options is a “?”. Is this a glitch?

[quasi kayak]

Platform: Xbox One
Issue: when I try to create a bear I choose a design and it won't show up.... I am able to move the circle but nothing is showing

[vale adder]

Platform: switch 2

Issue: Rain makes my game stutter really bad and also the same as above that everything is very low Res textures

[river monolith]

Platform" PC STEAM Issue: the ancient fountain is not working right, it used to go from side to side and a a stream, pretty not it just shows a blip of pixelated stuff. Have it place is several areas and it looks weird now. I have tried putting it back in storage, placing new ones and nothing helps. Started with this last update.

[steel hinge]

Platform: Switch
Issue: Ice in frosted heights displaying cross hatched rffect
Screenshot/Video:

[hallow bison]

Platform: Steam
Issue: I have random sparkles appearing in the air around my valley. The 1st ones by the banners are still there. The others have gone (or moved) with restarts.
Screenshot/Video: Here's a clip and screenshots of 2 spots, but there have been others since.

[warm herald]

Platform: Mac/Switch 2
Issue: The thumbnail for the "Green Hideout Rug" doesn't match the pattern of the rug when placed.

[warm dune]

Platform: Switch
Issue: The graphics are severely pixelated since the latest update. It includes everything, rocks, ground, decor, Goofy Stalls, clothing, exterior housing details, etc.

[mossy mural]

Platform: Xbox Series S
Issue: Clothes disappearing constantly while wearing them. I'm currently wearing the Patchwork Elegance Gown from Sally's level 10 quest, but it's also happening with a number of other clothing items, including the Isabella Costume Dress

[sleek latch]

Platform : PC Steam

[lofty creek]

Platform: Windows

Issue: Characters hands are going straight through her skirt when sitting down.

[velvet aurora]

Platform: PC-Steam
DLC : Storybook Vale - Everafter
Issue: Some objects float over the ground in the Teapots Fall area.