[Archived] Update 18 - DreamSnaps Issues | Disney Dreamlight Valley | Page 1

fleet moon Aug 20, 2025, 9:59 AM

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**Please post here if you're having issues related to DreamSnaps.

Use the format below:**

Issue:
Screenshot/Video:```

fleet moon Aug 20, 2025, 9:59 AM

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fleet moon **Please post here if you're having issues related to DreamSnaps. Use the forma...

prime gull Aug 28, 2025, 9:25 AM

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Platform: PC Steam
Issue: It says I did not submit the dreamsnap but i'm 1000% sure i DID !!! I even did it twice.... I even moved the vegetable things to another biome to do the photo... i'm gonna lose 600 blue moon because of this bug 😭
Screenshot/Video:

amber pelican Sep 3, 2025, 2:07 PM

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Platform Switch
Both the theme rewarding right now and the one voting on say I didn’t submit a picture, but I know I did.

shut basin Sep 3, 2025, 7:02 PM

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PC (Epic)
Character icon on map turned blank after submitting Dreamsnaps.
Was initially visible but now icon is blank and problem persists after multiple game restarts.

Disney_Dreamlight_Valley_Screenshot_2025.09.03_-_12.01.34.98.png

peak sigil Sep 4, 2025, 5:23 AM

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On PC- not showing my submission for ‘nature takeover’.
I checked and it was there yesterday after I took it twice.

cyan cedar Sep 9, 2025, 7:24 PM

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PlayStation; photo submitted earlier today but in viewing 2 hours later it showed an older picture not the one taken earlier. Tried to view it twice and same thing. It was successfully submitted so it’s very odd.

acoustic bronze Sep 13, 2025, 2:02 PM

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Nintendo switch; dreamsnap won't submit due to an unknown error. I can't save to my gallery either. Already tried exiting out of the game.

narrow scroll Sep 13, 2025, 2:05 PM

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PC : same problem, the submission failed
I tried to save in the gallery, but it doesn't work too

foggy bridge Sep 13, 2025, 2:23 PM

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acoustic bronze Nintendo switch; dreamsnap won't submit due to an unknown error. I can't save to...

Same issue on Xbox Series S 🥲

carmine turret Sep 13, 2025, 3:59 PM

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Switch
Unknown error while submitting so it wont submit

cyan salmon Sep 13, 2025, 3:59 PM

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PlayStation; dream snap won’t submit due to unknow error. Can’t save it to the gallery either! Already tried to exit the game and restart it, won’t help!

wise kelp Sep 13, 2025, 5:12 PM

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Nintendo switch; Same issue as the other players, my photos don't get saved on my gallery or sent to dreamsnaps.

odd sphinx Sep 13, 2025, 5:37 PM

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Xbox series X same issue... won't save to gallery and won't upload to dreamsnaps (no touch of magic, no internet issues, I have been able to cloud save)

alpine walrus Sep 13, 2025, 5:41 PM

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PC: Steam
Same issue as other players. I am unable to submit a picture for dreamsnaps, and keep getting Error #1. There are no Touch of Magic items at all in this space.

simple atlas Sep 13, 2025, 5:55 PM

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I have the same issue on PS5. Can't submit a Dreamsnaps photo nor save a photo to my gallery cause of some unknown error.

autumn snow Sep 13, 2025, 6:50 PM

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Same issue for me on PC & Xbox. My gallery and Dreamsnaps are both broken. I cant save them or submit them.

oak grove Sep 14, 2025, 1:22 AM

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Xbox
Issue: same as others above. Unable to submit dreamsnap

barren sorrel Sep 17, 2025, 2:43 PM

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Issue: I submitted this picture twice and now I suddenly have no submission. I checked it multiple times and it was admitted. How does it suddenly disappear like that? Is there a way to recover my snap or is this bug going to cost me the moonstones for this week?

copper dawn Sep 19, 2025, 2:03 AM

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PC: Steam
Same issue as other players. I am unable to submit a picture for dreamsnaps, and keep getting Error #1. ... this is the worse bug I had so far and I don't get bugs often.
I've never miss a SINGLE snap and now I have this problem

undone vault Sep 19, 2025, 5:19 AM

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switch
the picture submission failed due to an unknown error.

cant save to cloud either.

valid breach Sep 19, 2025, 5:54 PM

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PC Steam : I can't submit a picture for dreamsnap. I have DreamSnaps submission error 1

frail charm Sep 19, 2025, 5:58 PM

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PC steam:
I can’t submit a dream snap (or save to gallery)

autumn snow Sep 19, 2025, 6:02 PM

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The "Error" when trying to save to our Gallery & Submit a dreamsnap.......Very annoying!!

terse dome Sep 19, 2025, 6:04 PM

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Platform: Steam Deck
Issue: Unable to submit Dreamsnap or Save & Share (QR code)
Screenshots: attached

old cave Sep 19, 2025, 6:35 PM

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Platform: PC/Steam
Issue: I can't transmit the dreamsnaps picture

mild lark Sep 19, 2025, 7:12 PM

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Also can't submit, get error #1

fringe sonnet Sep 19, 2025, 7:14 PM

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Same can’t submit. Same error.
Platform: steam

verbal pilot Sep 19, 2025, 7:14 PM

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I can't submit my dreamsnap either

old pivot Sep 19, 2025, 8:03 PM

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I can’t submit my dreamsnap also I’m on Xbox

inland kernel Sep 19, 2025, 8:27 PM

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Ive been trying to submit my dreamsnap on PC but I keep getting a error it also says the same thing when I try to save the picture in my gallery

random pond Sep 19, 2025, 10:12 PM

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Platform: PlayStation 5
Issue: Can’t submit dreamsnapa
Kept trying, tried reboot my PS and thought that would work but no. Totally forgot to do that routine duty and I can’t submit when it won’t let me and we have 9 days left ;-;

analog cloak Sep 19, 2025, 10:58 PM

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I've been trying to submit my dreamsnap on PC (Steam) but I keep getting an error "Error #1" it also says the same thing when I try to save the picture to my gallery.

cinder trench Sep 19, 2025, 11:32 PM

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Platform: Xbox
Issues: same as above, I keep getting “Dreamsnap Error 1” every time I try to enter a submission for this week’s Dreamsnap.

mental fjord Sep 20, 2025, 12:10 AM

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Platform: Steam (PC)
Issue: I cannot submit my Dreamsnap. I tried multiple times to submit it and got a message that said that says error #1 the dreamsnap could not be submitted for an unknown reason. It would not let me submit it to my gallery either. I see that I am not the only person going through this problem. I am very upset because I got pictures where the NPCs were perfectly posed for once.

meager iron Sep 20, 2025, 12:10 AM

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analog cloak I've been trying to submit my dreamsnap on PC (Steam) but I keep getting an erro...

same, also on pc (steam)

ivory sentinel Sep 20, 2025, 12:25 AM

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Platform: PlayStation
Issue: picture submission failed due to unknown error

left oracle Sep 20, 2025, 2:19 AM

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Platform: Steam PC can’t submit dreamsnap or save to gallery

blazing ocean Sep 20, 2025, 3:18 AM

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Platform: Ps5
Issue: can't submit my dream snap or save to gallery

shrewd flame Sep 20, 2025, 5:30 AM

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Platform: Switch 2
Issue: Cannot save to gallery, cannot submit to dreamsnaps. My previous dreamsnap entry was the incorrect one for this reason.

waxen ridge Sep 20, 2025, 8:07 AM

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Platform: PC and Steamdeck
Issue: Encountered Dreamsnaps Submission Error 1. Unable to submit dreamsnaps, can't save to gallery

odd pawn Sep 20, 2025, 8:18 AM

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I’m getting the same issue on the Xbox

hollow pivot Sep 20, 2025, 8:44 AM

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Platform: switch
Issue: dreamsnap failed to submit and also cannot submit to gallery

plush bough Sep 20, 2025, 9:23 AM

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Platform: switch2 issue; dreamsnap failed to submit and will not save to gallery either

modest dagger Sep 20, 2025, 11:27 AM

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Platform: Switch
Issue:Cannot save to the gallery, and cannot submit to dreamsnaps too.

novel kraken Sep 20, 2025, 11:29 AM

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blazing ocean Platform: Ps5 Issue: can't submit my dream snap or save to gallery

Exact same issue on Switch 2

amber sky Sep 20, 2025, 11:40 AM

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same issue on Mac

steady sun Sep 20, 2025, 12:03 PM

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blazing ocean Platform: Ps5 Issue: can't submit my dream snap or save to gallery

same on Epic Games

amber wadi Sep 20, 2025, 12:46 PM

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Platform: PS5. Same, can’t submit dreamsnap or save to gallery.

hardy sparrow Sep 20, 2025, 1:02 PM

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Also having dreamsnap issue or saving to gaallery on PC/steam

plain swallow Sep 20, 2025, 2:07 PM

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Unable to submit photo to dreamsnaps and unable to save it to my gallery. Xbox series X

tawny lichen Sep 20, 2025, 2:09 PM

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Same issue on Apple Arcade

past agate Sep 20, 2025, 2:38 PM

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Have had this issue for 2 weeks now. Im playing through Xbox gamepass on Pc.

strong hearth Sep 20, 2025, 2:40 PM

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Platform: Xbox series x
Issue: First time I’ve encountered this, unable to submit or save to gallery. I’ve tried to save it multiple times.

warm apex Sep 20, 2025, 4:33 PM

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I've been trying to submit my dreamsnap on PC (Steam) but I keep getting an error "Error #1" it also says the same thing when I try to save the picture to my gallery.

sharp oak Sep 20, 2025, 4:47 PM

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Platforms: PC and Switch

plush parrot Sep 20, 2025, 5:13 PM

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Platform: Nintendo Switch and PC/ Steam: not able to submit dreamsnap or save to the gallery. I having been trying several times since last night

vapid storm Sep 20, 2025, 5:28 PM

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Same as the rest above on PlayStation 5

lyric agate Sep 20, 2025, 5:43 PM

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Platform: Nintendo Switch
Issue: Dreamsnaps is giving me this error message and will not let me submit my picture and will not let me save my picture to the gallery, please fix this before the next next challenge resets, I want to submit this picture I put a lot of effort into.

autumn snow Sep 20, 2025, 6:08 PM

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The fact that no one at Gameloft has acknowledged this game breaking issue, really concerns me for the future of this game. Ive had this bug for 2 weeks. It seems to be a lucky draw on if it will work or not.

woeful iron Sep 20, 2025, 6:24 PM

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autumn snow The fact that no one at Gameloft has acknowledged this game breaking issue, real...

Gameloft has acknowledged it and is working on a fix. It was fixed last week and is now broken again

limber halo Sep 20, 2025, 7:12 PM

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Ps5
Same issue been trying all day can't submit or save dreamsnap just get same failed error

steady sun Sep 20, 2025, 7:20 PM

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autumn snow The fact that no one at Gameloft has acknowledged this game breaking issue, real...

weirdly enough, I only have this bug on the weekend... I've submitted my DS on my steam account properly on Wednesday

carmine shale Sep 20, 2025, 7:21 PM

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i am having the same issue ... i can not submit my dreamsnap either...i am on PC

cyan magnet Sep 20, 2025, 7:25 PM

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Nintendo Switch 2, same issue as other players. Unable to submit dreamsnap or save to gallery due to unknown error.

woeful iron Sep 20, 2025, 8:12 PM

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steady sun weirdly enough, I only have this bug on the weekend... I've submitted my DS on m...

It didnt start cropping back up until Thursday.

ebon blade Sep 20, 2025, 8:52 PM

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Platform: PC
Issue: Dreamsnaps Submission Error #1 as others have posted above. Cannot submit or save to my gallery.

eager ocean Sep 20, 2025, 8:56 PM

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Platform: Switch
Issue: dreamsnaps submission error as others have. Cannot submit or save to gallery

west tapir Sep 20, 2025, 9:21 PM

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**Please post here if you're having issues related to DreamSnaps.

Use the format below:**

Issue: dreamSnaps submission Error 1 
Screenshot/Video:```

rn_image_picker_lib_temp_0dd2b07b-5e0d-42d7-9240-fa66d232882e.jpg

languid fjord Sep 20, 2025, 9:23 PM

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I seem to be having the same issue PC ❤️

hollow rivet Sep 20, 2025, 10:28 PM

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Platform: Xbox one
Issue: Dreamsnaps Submission Error #1
Cannot submit or save to my gallery.

junior kernel Sep 20, 2025, 10:32 PM

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(add me to the list too)

Platform: Switch
Issue: Dreamsnaps Submission Error #1. Cannot submit or save to my gallery.
Screenshots: Posted

Please help!! 🙏

bright pier Sep 20, 2025, 10:59 PM

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Platform: Nintendo switch
Issue: dreamSnaps submission Error
Screenshot/Video:

burnt hatch Sep 20, 2025, 11:08 PM

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Platform: Switch 2
Issue: dreamsnaps submission error as the others have. I can not submit or save to gallery

unborn maple Sep 20, 2025, 11:16 PM

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Platform: Steam, PC/laptop
Issue: canno submit to dreamsnaps or save to my gallery, receive error #1 message

tall totem Sep 20, 2025, 11:23 PM

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Platform: Xbox one X
Issue: Cannot submit Dreamsnap or upload image to gallery, received DreamSnaps Submission Error #1

fickle merlin Sep 20, 2025, 11:51 PM

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Platform: PC/Steam

Issue: Dreamsnaps Subssion Error #1 - The picture submission failed due to an unknown error. Tried several times. Still an issue.

empty ridge Sep 21, 2025, 12:00 AM

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mint herald Sep 21, 2025, 12:07 AM

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Platform: PC/Steam
Issue: Dreamsnap submission error #1 and saving to gallery error. Can not submit or save photo in game.

warm quest Sep 21, 2025, 12:27 AM

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Platform: Xbox
Issues: DreamSnap submission error #1 can’t submit photo or save in game

deep aspen Sep 21, 2025, 12:31 AM

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Platform: xbox
Issue: Dreamsnap submission error #1

vestal mason Sep 21, 2025, 12:38 AM

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Platform: PC/Xbox launcher
Issue: I can't send Dreamsnaps and I can't save them to my photo gallery.

shadow frost Sep 21, 2025, 1:10 AM

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Platform: PC/Steam
Issue: DreamSnaps submission Error #1. Can't submit to DreamSnaps and cannot save to my Gallery.
Screenshot:

hearty drum Sep 21, 2025, 1:32 AM

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Platform: steam

Issue: DreamSnaps submission Error #1. Can't submit to DreamSnaps and cannot save to my Gallery.

full adder Sep 21, 2025, 2:22 AM

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Switch, can’t save to gallery or submit dreamsnap

serene nova Sep 21, 2025, 2:40 AM

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PC/Steam, Cannot submit or save to gallery

austere herald Sep 21, 2025, 3:21 AM

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PC/Steam, Can't submit my dreamsnap or save to gallery

vapid socket Sep 21, 2025, 3:25 AM

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On Xbox my wife was unable to submit a dreamSnap it gave an error message. And although I didn't have any issues when I did my dreamSnap on my Nintendo switch I was able to submit mine this week however I dunno if I'll end up having this issue with doing next weeks dreamsnap or not but I'm hoping this issue will be taken care of before I end up dealing with the same issue

zenith bear Sep 21, 2025, 3:50 AM

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Ps5
Can not submit dreamscape photo getting error

kindred atlas Sep 21, 2025, 11:27 AM

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Steamdeck player here: just like so many others, I can’t submit a dreamsnap nor can I save my photo in the gallery… getting the unknown error message as well

woeful iron Sep 21, 2025, 1:54 PM

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Please attempt to resubmit your Dreamsnap. Gameloft has posted on socials that it should be fixed

steady sun Sep 21, 2025, 2:07 PM

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just submitted mine... seems to be working again on Epic

soft narwhal Sep 22, 2025, 8:32 PM

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Steam Deck
Just tried again, still unable to submit my DS.

ocean quiver Sep 22, 2025, 10:34 PM

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Switch
I submit my dreamsnap for this week. Very happy with it. I don't want the error to run into next week as well. I have reset my game many times

tender zephyr Sep 23, 2025, 6:44 AM

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Still unable to submit dreamsnap on PS5

fluid lily Sep 23, 2025, 5:48 PM

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Platform Xbox
Still unable to submit my dreamsnap ive tired all week. Is there going to be compensation for not getting it in on time as,the error is on your end not ours and we shouldn't lose out on moonstones

left nymph Sep 24, 2025, 6:29 AM

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Platform Steam
STILL can't submit from the gallery or taking a new picture either. Guess we don't get to win moonstones after the work we put into our pictures. But I'm sure the moonstone shop works fine.

verbal pilot Sep 24, 2025, 9:51 AM

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I can't submit for this event either

deft nacelle Sep 24, 2025, 10:14 AM

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Platform: ps5
Game cannot connect to internet therefore I can’t submit dreamsnap or view the premium shop. It’s not my network

signal shoal Sep 24, 2025, 12:16 PM

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Platform: PS5
I've submitted my dream snap 3 times but if I close the game and reopen it, it shows I never submitted it also when I go to the vote tab from last weeks snap it shows it greyed out like I never submitted a snap but I KNOW that I did I took a screenshot of the confirmation and I did email the devs days ago but no response still

distant trellis Sep 24, 2025, 4:56 PM

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Platform: PS5. I signed on to see how my royal for a week submission did and it is greyed out and tells me no submission when I know I did and double checked! I will now take screenshots of confirmation but this is ridiculous. I’ve been submitting a dreamsnap since the event started and never missed a submission. I’m very sad not only missing the moonstone reward but breaking my streak. 😔

summer mist Sep 24, 2025, 5:03 PM

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Platform: PS5; Issue Cannot Vote on DS due to Error 1

woeful crag Sep 25, 2025, 10:29 AM

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Platform Ps4 husband can't submit his dreamsnap saying it's invalid and doesn't meet requirements even tho everything is their. Photo take in storybook vale

prime gull Sep 25, 2025, 12:52 PM

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Platform: PC/Steam
Issue: Cannot submit Dreamsnap due to magic touch items but there's no such items!!! i removed everything and still the same error. Normally there's an option to remove those but there is none. How I can submit???

hoary talon Sep 25, 2025, 2:21 PM

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Platform: pc Xbox
Issue: it wouldn’t let me submit my dream snap for last week because of error 1 so now my dream snap entry isn’t what it’s supposed to be.

unique kestrel Sep 25, 2025, 10:02 PM

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Xbox
Issue: I’m looking at the voting menu for Dark Cottagecore Dreams and the check submission is grayed out. I know I submitted a dreamsnap last week.

prime gull Sep 27, 2025, 11:35 AM

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Happened to me 3 weeks ago and no solution, no compensation. I still cant submit this week because of magic touch items that i dont even have in the picture. When are you gonna fix this and put back the option to hide those items? This is really getting annoying!!

sturdy pawn Oct 1, 2025, 2:12 AM

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Hello
Platform: Switch
Issue: Saying did not submit a dreamsnap for Royal for a week. But I have the picture saved that I submitted.
Attached is where saying I did not submit and the picture I submitted.
Thank you for your time.

rn_image_picker_lib_temp_a14269d8-9c51-48ca-8ce6-695cf73d5da4.jpg

rn_image_picker_lib_temp_145afda1-5d8e-4944-92b5-aaed6bc1e482.jpg

#[Archived] Update 18 - DreamSnaps Issues

Please attempt to resubmit your Dreamsnap. Gameloft has posted on socials that it should be fixed