#[Archived] Update 18 - DreamSnaps Issues
1 messages · Page 1 of 1 (latest)
Platform: PC Steam
Issue: It says I did not submit the dreamsnap but i'm 1000% sure i DID !!! I even did it twice.... I even moved the vegetable things to another biome to do the photo... i'm gonna lose 600 blue moon because of this bug 😭
Screenshot/Video:
Platform Switch
Both the theme rewarding right now and the one voting on say I didn’t submit a picture, but I know I did.
PC (Epic)
Character icon on map turned blank after submitting Dreamsnaps.
Was initially visible but now icon is blank and problem persists after multiple game restarts.
On PC- not showing my submission for ‘nature takeover’.
I checked and it was there yesterday after I took it twice.
PlayStation; photo submitted earlier today but in viewing 2 hours later it showed an older picture not the one taken earlier. Tried to view it twice and same thing. It was successfully submitted so it’s very odd.
Nintendo switch; dreamsnap won't submit due to an unknown error. I can't save to my gallery either. Already tried exiting out of the game.
PC : same problem, the submission failed
I tried to save in the gallery, but it doesn't work too
Same issue on Xbox Series S 🥲
Switch
Unknown error while submitting so it wont submit
PlayStation; dream snap won’t submit due to unknow error. Can’t save it to the gallery either! Already tried to exit the game and restart it, won’t help!
Nintendo switch; Same issue as the other players, my photos don't get saved on my gallery or sent to dreamsnaps.
Xbox series X same issue... won't save to gallery and won't upload to dreamsnaps (no touch of magic, no internet issues, I have been able to cloud save)
PC: Steam
Same issue as other players. I am unable to submit a picture for dreamsnaps, and keep getting Error #1. There are no Touch of Magic items at all in this space.
I have the same issue on PS5. Can't submit a Dreamsnaps photo nor save a photo to my gallery cause of some unknown error.
Same issue for me on PC & Xbox. My gallery and Dreamsnaps are both broken. I cant save them or submit them.
Xbox
Issue: same as others above. Unable to submit dreamsnap
Issue: I submitted this picture twice and now I suddenly have no submission. I checked it multiple times and it was admitted. How does it suddenly disappear like that? Is there a way to recover my snap or is this bug going to cost me the moonstones for this week?
PC: Steam
Same issue as other players. I am unable to submit a picture for dreamsnaps, and keep getting Error #1. ... this is the worse bug I had so far and I don't get bugs often.
I've never miss a SINGLE snap and now I have this problem
switch
the picture submission failed due to an unknown error.
cant save to cloud either.
PC Steam : I can't submit a picture for dreamsnap. I have DreamSnaps submission error 1
PC steam:
I can’t submit a dream snap (or save to gallery)
The "Error" when trying to save to our Gallery & Submit a dreamsnap.......Very annoying!!
Platform: Steam Deck
Issue: Unable to submit Dreamsnap or Save & Share (QR code)
Screenshots: attached
Platform: PC/Steam
Issue: I can't transmit the dreamsnaps picture
Also can't submit, get error #1
Same can’t submit. Same error.
Platform: steam
I can't submit my dreamsnap either
I can’t submit my dreamsnap also I’m on Xbox
Ive been trying to submit my dreamsnap on PC but I keep getting a error it also says the same thing when I try to save the picture in my gallery
Platform: PlayStation 5
Issue: Can’t submit dreamsnapa
Kept trying, tried reboot my PS and thought that would work but no. Totally forgot to do that routine duty and I can’t submit when it won’t let me and we have 9 days left ;-;
I've been trying to submit my dreamsnap on PC (Steam) but I keep getting an error "Error #1" it also says the same thing when I try to save the picture to my gallery.
Platform: Xbox
Issues: same as above, I keep getting “Dreamsnap Error 1” every time I try to enter a submission for this week’s Dreamsnap.
Platform: Steam (PC)
Issue: I cannot submit my Dreamsnap. I tried multiple times to submit it and got a message that said that says error #1 the dreamsnap could not be submitted for an unknown reason. It would not let me submit it to my gallery either. I see that I am not the only person going through this problem. I am very upset because I got pictures where the NPCs were perfectly posed for once.
same, also on pc (steam)
Platform: PlayStation
Issue: picture submission failed due to unknown error
Platform: Steam PC can’t submit dreamsnap or save to gallery
Platform: Ps5
Issue: can't submit my dream snap or save to gallery
Platform: Switch 2
Issue: Cannot save to gallery, cannot submit to dreamsnaps. My previous dreamsnap entry was the incorrect one for this reason.
Platform: PC and Steamdeck
Issue: Encountered Dreamsnaps Submission Error 1. Unable to submit dreamsnaps, can't save to gallery
I’m getting the same issue on the Xbox
Platform: switch
Issue: dreamsnap failed to submit and also cannot submit to gallery
Platform: switch2 issue; dreamsnap failed to submit and will not save to gallery either
Platform: Switch
Issue:Cannot save to the gallery, and cannot submit to dreamsnaps too.
Exact same issue on Switch 2
same issue on Mac
same on Epic Games
Platform: PS5. Same, can’t submit dreamsnap or save to gallery.
Also having dreamsnap issue or saving to gaallery on PC/steam
Unable to submit photo to dreamsnaps and unable to save it to my gallery. Xbox series X
Same issue on Apple Arcade
Have had this issue for 2 weeks now. Im playing through Xbox gamepass on Pc.
Platform: Xbox series x
Issue: First time I’ve encountered this, unable to submit or save to gallery. I’ve tried to save it multiple times.
I've been trying to submit my dreamsnap on PC (Steam) but I keep getting an error "Error #1" it also says the same thing when I try to save the picture to my gallery.
Platforms: PC and Switch
Platform: Nintendo Switch and PC/ Steam: not able to submit dreamsnap or save to the gallery. I having been trying several times since last night
Same as the rest above on PlayStation 5
Platform: Nintendo Switch
Issue: Dreamsnaps is giving me this error message and will not let me submit my picture and will not let me save my picture to the gallery, please fix this before the next next challenge resets, I want to submit this picture I put a lot of effort into.
The fact that no one at Gameloft has acknowledged this game breaking issue, really concerns me for the future of this game. Ive had this bug for 2 weeks. It seems to be a lucky draw on if it will work or not.
Gameloft has acknowledged it and is working on a fix. It was fixed last week and is now broken again
Ps5
Same issue been trying all day can't submit or save dreamsnap just get same failed error
weirdly enough, I only have this bug on the weekend... I've submitted my DS on my steam account properly on Wednesday
i am having the same issue ... i can not submit my dreamsnap either...i am on PC
Nintendo Switch 2, same issue as other players. Unable to submit dreamsnap or save to gallery due to unknown error.
It didnt start cropping back up until Thursday.
Platform: PC
Issue: Dreamsnaps Submission Error #1 as others have posted above. Cannot submit or save to my gallery.
Platform: Switch
Issue: dreamsnaps submission error as others have. Cannot submit or save to gallery
**Please post here if you're having issues related to DreamSnaps.
Use the format below:**
Issue: dreamSnaps submission Error 1
Screenshot/Video:```
I seem to be having the same issue PC ❤️
Platform: Xbox one
Issue: Dreamsnaps Submission Error #1
Cannot submit or save to my gallery.
(add me to the list too)
Platform: Switch
Issue: Dreamsnaps Submission Error #1. Cannot submit or save to my gallery.
Screenshots: Posted
Please help!! 🙏
Platform: Nintendo switch
Issue: dreamSnaps submission Error
Screenshot/Video:
Platform: Switch 2
Issue: dreamsnaps submission error as the others have. I can not submit or save to gallery
Platform: Steam, PC/laptop
Issue: canno submit to dreamsnaps or save to my gallery, receive error #1 message
Platform: Xbox one X
Issue: Cannot submit Dreamsnap or upload image to gallery, received DreamSnaps Submission Error #1
Platform: PC/Steam
Issue: Dreamsnaps Subssion Error #1 - The picture submission failed due to an unknown error. Tried several times. Still an issue.
Platform: PC/Steam
Issue: Dreamsnap submission error #1 and saving to gallery error. Can not submit or save photo in game.
Platform: Xbox
Issues: DreamSnap submission error #1 can’t submit photo or save in game
Platform: xbox
Issue: Dreamsnap submission error #1
Platform: PC/Xbox launcher
Issue: I can't send Dreamsnaps and I can't save them to my photo gallery.
Platform: PC/Steam
Issue: DreamSnaps submission Error #1. Can't submit to DreamSnaps and cannot save to my Gallery.
Screenshot:
Platform: steam
Issue: DreamSnaps submission Error #1. Can't submit to DreamSnaps and cannot save to my Gallery.
Switch, can’t save to gallery or submit dreamsnap
PC/Steam, Cannot submit or save to gallery
PC/Steam, Can't submit my dreamsnap or save to gallery
On Xbox my wife was unable to submit a dreamSnap it gave an error message. And although I didn't have any issues when I did my dreamSnap on my Nintendo switch I was able to submit mine this week however I dunno if I'll end up having this issue with doing next weeks dreamsnap or not but I'm hoping this issue will be taken care of before I end up dealing with the same issue
Ps5
Can not submit dreamscape photo getting error
Steamdeck player here: just like so many others, I can’t submit a dreamsnap nor can I save my photo in the gallery… getting the unknown error message as well
Please attempt to resubmit your Dreamsnap. Gameloft has posted on socials that it should be fixed
just submitted mine... seems to be working again on Epic
Steam Deck
Just tried again, still unable to submit my DS.
Switch
I submit my dreamsnap for this week. Very happy with it. I don't want the error to run into next week as well. I have reset my game many times
Still unable to submit dreamsnap on PS5
Platform Xbox
Still unable to submit my dreamsnap ive tired all week. Is there going to be compensation for not getting it in on time as,the error is on your end not ours and we shouldn't lose out on moonstones
Platform Steam
STILL can't submit from the gallery or taking a new picture either. Guess we don't get to win moonstones after the work we put into our pictures. But I'm sure the moonstone shop works fine.
I can't submit for this event either
Platform: ps5
Game cannot connect to internet therefore I can’t submit dreamsnap or view the premium shop. It’s not my network
Platform: PS5
I've submitted my dream snap 3 times but if I close the game and reopen it, it shows I never submitted it also when I go to the vote tab from last weeks snap it shows it greyed out like I never submitted a snap but I KNOW that I did I took a screenshot of the confirmation and I did email the devs days ago but no response still
Platform: PS5. I signed on to see how my royal for a week submission did and it is greyed out and tells me no submission when I know I did and double checked! I will now take screenshots of confirmation but this is ridiculous. I’ve been submitting a dreamsnap since the event started and never missed a submission. I’m very sad not only missing the moonstone reward but breaking my streak. 😔
Platform: PS5; Issue Cannot Vote on DS due to Error 1
Platform Ps4 husband can't submit his dreamsnap saying it's invalid and doesn't meet requirements even tho everything is their. Photo take in storybook vale
Platform: PC/Steam
Issue: Cannot submit Dreamsnap due to magic touch items but there's no such items!!! i removed everything and still the same error. Normally there's an option to remove those but there is none. How I can submit???
Platform: pc Xbox
Issue: it wouldn’t let me submit my dream snap for last week because of error 1 so now my dream snap entry isn’t what it’s supposed to be.
Xbox
Issue: I’m looking at the voting menu for Dark Cottagecore Dreams and the check submission is grayed out. I know I submitted a dreamsnap last week.
Happened to me 3 weeks ago and no solution, no compensation. I still cant submit this week because of magic touch items that i dont even have in the picture. When are you gonna fix this and put back the option to hide those items? This is really getting annoying!!
Hello
Platform: Switch
Issue: Saying did not submit a dreamsnap for Royal for a week. But I have the picture saved that I submitted.
Attached is where saying I did not submit and the picture I submitted.
Thank you for your time.