#[Archived] Update 14 - Crashes on XBOX & Gamepass

1 messages · Page 1 of 1 (latest)

real hare
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**Please post here if you're having XBOX Crashing related issues.

Use the format below:**

Issue:
Screenshot/Video:```
covert wharf
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Platform: Xbox Gamepass on PC issue: game won't update

fervent hemlock
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Platform Xbox gamepass on PC won't update

gray juniper
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gamepass on pc

pallid tide
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Gamepass on PC, restarted like it suggested but also reported it to XBox
Update: resolved after a third uninstall/reinstall while Lareon watched me do it lol

crimson crow
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Platform: Gamepass on PC
Issue: Same as above. Restarting my PC didn't work, but uninstalling then reinstalling the game did.
Screenshot:

rigid fable
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Platform: Gamepass on pc
I'm having the same issue and The Storyvale DLC isn't listed

Screenshots:

drowsy notch
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Platform: Gamepass on PC
Issue: Same as above, Game don't load entirely (stuck at 99%). Restarting my PC didn't work. Error Code 0x87e0000f

ocean zenith
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Platform: Xbox series S
Issue: The game keeps freezing and/or crashing while trying to pick up the tale cone flowers in The Bind. However, due to the crash it’s not counting as collected. I’ve tried shutting down and restarting and I attempted it a couple times and the most it will actually pick up before freezing is 2.

maiden bane
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Platform: Xbox series S
Issue: The game keeps freezing and/or crashing while trying to pick up the flowers in The Bind.

cursive shore
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Platform: Gamepass on PC / Microsoft Store
Issue: There is no Magical Edition option

plush cedar
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Platform: Gamepass on PC
Issue: As previously stated by others, the game won't load—it stuck at 99% and then crashed. I uninstalled and reinstalled it, and the update was completed. But now I don't have the option to go to Eternity Isle, it doesn't show on fast travel, at all. I still have all the characters I unlocked from there, and the quests are still at the same level they were before all this.

plush cedar
mossy jolt
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Platform: Xbox Gamepass on PC
Issue: Game keeps giving me an error and won’t launch. I’ve uninstalled and reinstalled 5+ times. I’ve updated the Xbox app and have uninstalled and reinstalled it. I have verified game files. I have restarted my PC. It gets as far as the logos AFTER a fresh install then hard crashes and displays the following. My other games work fine. My gamepass subscription is active.

wind summit
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Not sure if this is the right place but--
I'm trying to figure out an issue for my wife about this game and well, We have it on Xbox game-pass with the A rift in time, upon from trying to buy "the storybook vale magical edition" with in the games menu, it Goes to redirect me to the store and when i click "continue" it doesn't redirect me and nothing happens. Has anyone else encountered this problem on xbox gamepass specificlly? Thanks!

smoky crescent
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Platform: Xbox Series X
Issue: I just got the new dlc Story Vale and it just keeps freezing up. I tried to pick some flowers and it froze. Catch snippets, it freezes. I hope they can fix this freezing problem one day since it has been freezing for MONTHS. Maybe a year now... 😞

tough badge
limpid flume
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Pc game pass, same issue as others. Error code 0x87e0000f update will not install

rigid fable
tough badge
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Platform: Xbox series x
Issue: the fifth wanted poster in archery and arch rivals is nowhere to be found

viscid terrace
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Xbox Gamepass on S:
Every time I water my crops in The Bind, my game crashes. The camera angle moves and then nothing works.

weak fjord
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xBox
Game crashes and closes out. Valley is 👐🏻super👐🏻 laggy now.

unkempt edge
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Platform: Pc Game Pass
Issue: I didn't receive my moonstones or the bonus clothing for playing early. Bought the dlc yesterday and still waiting.

rapid cliff
limpid flume
brittle socket
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Platform: XBOX Gamepass on PC
Issue: Same as last update, this is an ongoing issue and needs to be addressed ASAP! No one from GL has even acknowledged this issue and what they are doing to fix it. I CAN'T PLAY ON PC AT ALL!
Screenshot:

dreamy gale
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**Platform: **PC (Gamepass)
Issue: Once updating the PC Gamepass edition, and purchasing Storybook Vale, I am unable to load the game at all. It does not go past the original loading screen. I have uninstalled/reinstalled, verified and repaired files, and nothing works.
**Screenshot/Video: **

plush cedar
lilac pulsar
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I have some woods above the water... So I can't remove them with my shovel.

lean rune
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Platform (Be sure to include new gen or old gen xbox): Xbox series s
Issue: in the Bind when I try to pick flowers under the bridge, the game freezes and I have to quit the game and reboot.
Screenshot/Video:

twilit pulsar
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Load screen at chez remy in main valley is super slow, caused game to freeze and crash twice in a row.

tame pulsar
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Can’t connect, xbox connected to internet with cable

dire flame
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Platform: Xbox
Game freezes when making purchases at the premium shop and while collecting rewards for star path

verbal anvil
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Platform: Xbox Seris S.
Welp. Game is having lag issues and freezes every once in a while, especially when dealing with the menu. Whyyyy. I barely had the game stop crashing after the Timon update. It’s been so nice the last month or two. I don’t want to go back to crashing and freezing all the time PLEASE 😭😭

weak fjord
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xBox One
Now crashing every time i try to buy from the premium shop

plain pike
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Platform : PC (Xbox app)
Issue: The update is frozen at about 93%, with a code error 0x87e0000f, even though my Xbox app is up to date 😦

weak fjord
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xBox One
Now random/ constant crashing and severe lag.

slate osprey
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Xbox game pass
Lock up or crashing when buying anything from premium shop

wind cosmos
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Platform: PC (Xbox app)
Issue: I can't log into my Xbox account. I put the account in Cloud Save but it says it's not possible to connect to online. It happens frequently. Please.. Help 😔

dense charm
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Platform: Xbox S

Lagging problems and crashing when trying to enter my house. Haven't been able to access my house since update including main and DLC's

woeful otter
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Platform: Xbox One

Repeated crashing triggered while navigating the Star Path menu.

paper tapir
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Platform: Xbox one S
Repeated crashing triggered trying to enter house. Main valley and DLC. cannot access house at all. Which has all my supplies.

haughty niche
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Xbox

It’s lagging everywhere I go. I have to restart constantly.

lyric hemlock
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Platform: Xbox one S
Crashes when existing scramblecoin

balmy chasm
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Xbox x about every 2 of 3 times trying to enter any of my primary homes the game crashes and exits back to xbox home page only started after this update not happening before

exotic mural
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Platform (Be sure to include new gen or old gen xbox): Xbox one (old gen)
Issue: game freezes and crashes when purchasing items from premium shop or star path rewards, please fix
Screenshot/Video: n/a

keen kraken
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Platform: Xbox Series X

Since the update, my game crashes when I leave buildings or freezes completely.
That wasn't before the update.

dire flare
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Platform:Gamepass PC game keeps crashing everytime I go into a house or fast travel using the wells!

near moss
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Xbox series s
Game freezes when trying to speak to characters

twilit pulsar
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Xbox series x - Game returns me to main game menu every time I enter 5th floor, left hand room of player home. I was decorating it yesterday.

lavish turtle
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Xbox Series X: Game is crashing when I try to enter my storage room in my house, I've tried going to my house in both Eternity Isle and Storybook Vale and it does the same thing. Kinda making the game unplayable since I can't access any of my supplies!

north marten
tardy hare
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Platform: XBOX Series X (Gamepass)
Issue: When I try to go to the second floor of my house, I'm kicked out of the game and forced back to the XBOX homepage. No error message. No issues going to other levels of my house.

marble pine
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Platform: Xbox Series X
Issue: Game constantly crashes when I try to enter my player house on both base game and DLC worlds. No error message, game simply quits back to Xbox Home Screen. Game is basically unplayable because all my storage is in my house which I can’t access.

rocky dew
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Xbox series S
Crashing when switching between floors in my main house. It seems to mostly happen when going to my 3rd floor where my gem storage rooms are.

native mural
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Xbox Series X and Nintendo Switch
Game crashes whenever i enter player house. Screen loads and then send me back to Xbox home menu. Same thing in nintendo switch.

wheat gull
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Since the update on 12/4 I cannot enter my house from anywhere. The game crashes and sends me to Xbox home screen. I'm on Xbox Series X. I have been able to go into my house 1 time only.

orchid arrow
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Game crashes almost every time I try to go in my house on Xbox Series X.

orchid arrow
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They need to extend the star path with this glitch. It is practically unplayable. I have to get things in my house and have to restart the game 10x or more just to walk in my door.

covert sentinel
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Game crashes at random points (going into a house, communicating with a villager, checking out the duties or rewards on star path)

Xbox one

ivory canyon
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Platform: Xbox series X
Issue: game crashes when entering left most room on first floor of house. Room is eternity isle themed. Has storage I can no longer access due to crash

worldly wedge
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Xbox series x, game pass
Game crashes every single time I try to claim a star path reward

dire flare
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Me and my daughter both play on Xbox and play on cloud pc and everything has been fine but since the new update with expansion pass, when we do our dreamsnaps it’s bugged! Like I can be on my account and do my dreamsnaps and then when she’s signed into her account and tries to do her dreamsnaps it says hers is already done but pulled up my dreamsnaps photo on her account instead of it letting her do her own! We both play through Xbox gamepass for our Xbox’s and pc

stiff lantern
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Platform: PC game pass

Issue: My gaming computer is freezing due to the excessive memory demands from this latest update, which is also causing horrible lag. My computer is overheating from it, resulting in it turning off.

boreal copper
quasi grotto
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Plataform: Xbox One
Every time I buy something in the store or event rewards, the game freezes, and I'm forced to restart

torn mason
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Platform: XBOX Gamepass (PC), same as above. Just bought something and my game forze while playing after purchase, had to force restart. Yesterday, Scrooge's Stores were glitched going into them. Editing mode of Valley glitched.

short bramble
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Platform: Xbox series x
Issue: Game freezes when collecting starpath rewards, and sometimes when buying items in the premium shop

drifting folio
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Platform: Xbox Series X
Issue: Game freezes after claiming Star Path Rewards and after buying items from premium shop.

cedar vessel
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Platform: Xbox One
Issue: Forced to shutdown or restart after game freezes while buying event reward or anything in shop.

calm kraken
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Platform: xbox 1
Issue: it freezes and glitchy
I don't have a screenshot cause currently it's frozen can can't do anything froze in event rewards page 4

rocky dew
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Xbox series S: Dream snap not showing up

coral wren
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Xbox X
Game won’t even load….