#[Archived] Update 14 - Controls & Device Issues

1 messages · Page 1 of 1 (latest)

true trellis
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**Please post here if you're having issues with Controls or Devices.

Use the format below:**

Issue: (Include Device Details)
Screenshot/Video:```
true trellis
brittle island
tawny linden
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Switch
When using "B" to exit menus I start gliding as well. Even when I'm standing still it tries to make me glide.

compact lintel
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Switch.
When use alternative sprint button is set to “On” (to use “B”) and “Tap to Sprint” is “On” then hitting B to exit a menu triggers gliding even when the direction stick is not used. This causes odd delays and just looks weird. New behavior in this update, worked fine before.

gray bane
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PC (xbox game pass)
When walking around doing anything, it'll shoot my camera off my player and I can't move. My character seems to be frozen and I can only move my camera around her. Only way to fix is return to Title Screen and in some cases completely close game.
Happened four times in past 6hrs in Scrooge Shop, Changing Tools, walking to mining location, and just walking around my valley doing nothing.

proud badge
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Platform: PC
Issue: Today my camera misplaced itsself away from my character. I can still switch tools an teleport via the map, but I cant move or open Inventory. Animations still running, not a complete freeze. It happened in the forgotten land biome while picking up a yellow flower and in the vitalis mine while going into speed mode. Guess it will happen again and again. Only help is restarting the game client.

Also: Shortly after getting stuck on my cloud and tapping out of the client onto my 2nd screen, I got stuck in a running animation after going back to my 1st screen with the opened client. Now restarting the Client.

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wise frost
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Platform: Steam Deck
Issue: Mouse does not work in furniture mode/unable to select menu items with mouse.

waxen rapids
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Platform: Steam pc
Issue: when in menus or backing out my character automatically starts gliding without me doing anything. It keeps causing the game to freeze temporarily. I'm also having frequent issues where if I enter/exit a building I can only see my character ahead of me and am unable to move but the camera can spin around.

torn jay
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Platform: PC/Steam
Issue: Cannot Sprint
Sprint cannot be done with either SHIFT button, only the left SHIFT button works. I am left-handed so it is virtually impossible for me to use the left SHIFT button as I am not a contortionist. Would you please fix it so Sprint can be done with either SHIFT buttons? Thank you.

reef drift
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Platform: PC/Steam
Issue: The game will lock up and I will be unable to play until force closing the game. The first time this happened I was just picking up crops and the camera sort of went into a free-roam mode where the camera would move but my character wouldn't. This second time it has happened I got stuck between Scrooge and a wall in the mines and I can't move at all. Both times the menu has become inaccessible and has required me to alt+F4 to fix it.

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solid mica
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Platform: PC Issue: Camera got stuck and charakter cant be moves anymore. Does not reset when teleporting. Had to restart game to fix it.

sleek hound
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Platform: Xbox Series X
Issue: even before the update my controller was drifting up so I started using my bfs and now his drifts in game only, something about this game only makes mine and my bfs controller glitch to the point where it’s impossible to play.

amber pendant
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Platform: PC/Steam
Issue: Character all of a sudden can't move and the viewing goes into free form mode (able to move the screen all over the place) but character is frozen. Have to force quit the game. This has happened at least 15 times since the update!

placid whale
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Platform: Switch
Issues: Cannot craft Potted Lily Pad even with all the materials. Furniture menu enters infinite scroll if entered via touch screen. Also once an item is crafted, the menu resets and appears at Festive Pennants, this I have to rescroll through the menu to get back to where I was if I want to craft similar items

radiant tendon
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Platform: PC / Windows 10
Issue: Camera is stuck after playing Scramblecoin with Flynn in Chez Remy restaurant. I can move my camera but not my avatar.

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split aspen
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Platform: PC xbox game pass

Issue: The game don't recognize my mouse in menus. With a controller I get in the game. There I can use my mouse but If I go in the inventory, for example, the mouse is again not recognized. And in the inventory and the other gameplay menus like dreamlight et cetera i cannot collect food or dreamlight and so on. I have this problem since update 8. Would be nice if this problem is solved sometime

lost harness
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Platform: Nintendo Switch
Issue: Game freezes when teleporting from Storybook Vale to Dreamlight Valley and then I have to re-load the game because my person can’t move.
Also another issue, it takes forever to load when starting up the game and going to someone’s valley, at least a good 5 minutes of waiting it seems like. And no, it’s not my internet speed.
The game is overall laggy as well.

proven lake
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Platform: PC - Steam
Issue: Suddenly camera moves from the character (like it's trying to take a picture).
I can only move the camera.
Can't use tools.
Although I can travel but that made the map/fountain in the plaza disappear (see photo)

Disney_Dreamlight_Valley_28_11_2024_21_20_40.png
topaz meteor
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PC/Steam

Conastant Lag when near crops, spices or when it rains. As well as in Storybook Vale just in general (esp the bind)

The game basically becomes an unplayable slide show!#

flat flame
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Platform: Nintendo Switch
Issue: when in my valley, the game lags like crazy. My character lags when running or picking up items and even my villagers lag when they are moving about throughout the valley

spice thistle
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Platform: PS5
Issue: constant game freezing for a short time/game jittering
Issue: camera get stuck and can not move character or select anything, the wardrobe and furniture menu comes up on the left but unable to select anything

fast jungle
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Platform: Switch
Issue I know I've talked about furniture mode glitches but I want to add to my previous post. So I LOVE that we can decorate the cave at the waterfall in Eternity Isle and the Library in Storybook Vale but it won't work for me. While I can go into furniture mode, it does it's famous (for me) thing of zooming WAAAY out and even when I zoom back in it won't zoom in enough to get an inside look. I really want to make the cave my Eternity Isle laboratory (I made one where Scar's house was originally in Sunlit Platou) and the Library my Storybook Lab but right now I can't and I've been having this issue in the main valley too. So please look into it soon 🥺. I know other people have had camera issues too so it's not just me.

wise frost
alpine fog
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Plataform: PC - Xbox
Issue: The camera disconnects from the character, I can't move it and can only look around. Going into the menus and trying to teleport to another location doesn't fix it, so I have to close and reopen the game.

meager flower
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Platform: Switch
Issue: After leaving a house/building, camera is stuck behind me and I can't move

abstract hatch
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Playform: Xbox/PC
Issue: Game hasnt promted update. I have sent a ticket to GL but resulting to here aswell to see if anyone else has the issue and has fixed it.

I dont know if it because my game pass has expired, but other game have recently updated today. If i was able to play the game today it would be very frustrating but cant play it for two days till i can renew game pass. I habe tried checking for update but game wont let me. Pics for evidence.

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rough glacier
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Platform:switch
Issue:sometimes my character gets stuck but im able to move camera and I have to exit of the game to fix the camera

compact lintel
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Platform: Swirch
When Alternative Sorint Button is “On” and Hold to Sprint is “Off” then exiting any menu with B will cause you to temporarily fly (even when not moving). This is annoying cause it introduces tiny delays every time. This was introduced in the DLC update.

flat flame
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Platform: Nintendo Switch
Issue: when scrolling through to select seeds to garden using the d-pad and I push left on the d-pad it doesn't move to the left, it automatically takes you to the star path duties and pushing down on the d-pad doesn't take you to the most recent duty (whether dreamlight or starpath) it just takes you to the dreamlight duties.

topaz meteor
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PC/Steam

I got my laptop back from a local repair shop can now confidently confirm that the Rain causes extreme lag and it turnes the game into a slideshow at times.

Please optimize the rain/weather effects or give us a toddle to have rain not have an animated effect

Other things i mentioned in regards to lag and freezing up still apply too

dry swan
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Platform: Steam

Issue: On occasion, while going through the Vitalis Mines, I will suddenly stop moving for some random reason. My camera will also lock itself in place, and while I can move the camera I can't circle around my character, just a different position.

I theorize that this occurs whenever a dropped item (like from a mining node) lands underneath the camera, causing a collision/softlock. If it occurs again I will provide a screenshot.

Update: it may not jsut be a dropped item, it may also be the result of having your hangout partner be in the camera's collision box, causing the softlock.

granite spade
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Platform: Steam Deck

Issue: The A button will not work. I have to force quit and then it works. The game loads in and then the camera just spins.

umbral gust
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Platform: PlayStation 4

Issue: The camera keeps moving on its own. I tried adjusting the sensitivity levels, but it did nothing to help

feral night
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Platform: Steam (PC)

Issue: As multiple other people have said, the camera keeps going into a first person mode, away from my avatar, and I can no longer control her. It breaks my flow when I have to restart my game each time it does this (usually multiple times a day), and is also annoying because then my buddy is no longer hanging out with me. That wouldn't be so much of an issue, if Sally didn't decide to disappear off the map at her own whimsy (and other characters as well)

I don't know how this patch got so badly bugged, but it's a little ridiculous.

sand cliff
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Platform: playstation
Issue: game randomly freezes camera and character in tight places or talking to characters. Can move the camera but not interact in any other way.

viscid fjord
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Platform: PC and Steam Deck

Issue: When playing, if I press the Down button on the D-Pad to open the Dreamlight Duties screen, it always jumps down to the foraging section, as if it's recognizing the input to open the screen, followed immediately by recognizing it as a press downward. If I switch to Keyboard/Mouse, pressing U will only open the menu, as expected.

This has been happening for many, many versions of the game.

warped flame
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Platform: PC/xbox game pass
Issue: Can't open radial menu using my controller and I was unable to purchase the premium star path.

grim yacht
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Platform: PC/Steam
Issue: The camera keeps jumping around when I'm in my house with the slightest use of my mouse. This doesn't happen outside. It is not the sensitivity settings, I have tried that, it didn't change anything sadly. I also don't have this kind of problem in any of my other games.

warped flame
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Platform: pc/xbox game pass
Issue: Neither methods of sprinting work

soft rover
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Platform: PC/Steam
Issue: Ever since the update, my mouse and keyboard no longer work. The mouse disappears and the only way to close the game is Alt+F4 or task manager. My PS4 controller works in big picture mode and my mouse and keyboard work fine when I Alt+Tab to other windows or my desktop.

I've tried a clean reinstall, verifying file integrity, and restarting my computer and it hasn't fixed it. The game was working fine this morning before the update

Could someone assist me with this?

gentle ingot
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Platform: PC/Steam
Issue: Third camera mode in the phone royal tool does not function properly in any biome in either DLC area (Eternity Isle & Storybook Vale). Zoom and angle controls function normally, but dragging the camera position too far in any direction results in the camera jumping to a random location over and over again.

turbid escarp
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Platform: PC/Steam

Issue: When my controller is connected to my PC and I start the game, the camera is spinning uncontrollably. After that, no buttons on my controller work and the game doesn't recognise my mouse or keyboard. I can't do anything except walk in game while the camera is spinning. and it makes me motion sick. I have to close the game by hitting Alt + Tab. The controller works well everywhere else except DDV

spiral swan
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Platform: Xbox
Issue lags

fallow current
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Platform PS5:
Issue: still have the Issue of getting soft locked in first person view.

tribal cradle
desert bone
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Platform: Xbox
Issue: When I open up my Inventory, I am unable to move to select any items, or even change to Wardrobe/Furniture. I have to close and restart the loading process. I have to do this at least 3-5 times every time I play. For example, it is stuck again after it only happening 10 minutes ago.
Edited to add that this issue also incurs in the venue (i.e when looking through collection).

undone spruce
spare vapor
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Platform: PC/Steam

Issue: Mouse, WASD lag and shuddering intensify during play requiring a restart only for the overwhelming lag to require another restart. Wash, risnse, repeat. I have done everything I'm aware of re: graphics settings on PC and in game settings. It has not resolved and is making the game near unplayable for me.

tribal cradle
cunning totem
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Platform switch

PLEASE FIX THE LAGGING AND STUTTERING WHILE MOVING IN THE GAME! It makes it unplayable for many users because it causes motion sickness and headaches. I just bought the new expansion and paid for the premium star path but I can't even play the game 😦

primal orchid
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Platform PC:

Horrible lag and stuttering issues. Game is unplayable 75% of the time.

fair warren
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Platform:PS5
Issue: in storybook veil fallen fortress there are things unreachable in the castle and the furniture option doesn’t allow you to go in and remove the barrels to get through.

next girder
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Platform: Switch
Issue: Whenever I try to rotate the camera there is massive input delay. Also likes to continue moving after I've stopped and the only way to fix it is to open the menu. Annoying as all get out

rustic hedge
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Platform: Switch
Issue: controllers started disconnecting while playing the game. I have checked other games and it only happens in Dreamlight Valley mostly when I am on Storybook Vale.

craggy hamlet
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Platform: PC/Steam
Issue: when I use WASD to move around, it is not laggy but it's choppy and gets stuck in movement. when I click and drag to move, it's quick and smooth so I know it's not my computer.

dusk phoenix
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Platform: PC/Steam
Issue: path removal results in cursor resetting to the center of the screen. Attached is path removal behavior vs object removal behavior. (Also seconding the WASD movement being choppy and stuck, but not laggy)

vale hollow
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Platform: PC/Steam Issue: game glitches /skips making gameplay difficult and very slow. No crashes as of yet but still makes gameplay annoying.

austere solar
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Platform: PS5
Issue: While fishing the button prompt fails as if I didn't press the button or let go of the button when I didn't. This wasn't a issue before the free content update.

hasty junco
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Switch
Camera mode when zooming, bounces back out and staying at waist height

fervent crescent
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platform: Steam deck
issue: can not play unless i’m connected to my phones hotspot

chilly galleon
round river
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Platform: pc/steam
issue: camera jumping in certain spots making it impossible to create my dreamsnap

devout grotto
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Platform: PC/Steam
Issue: Same as above, camera constantly jumping, preventing me to take the dreamsnap photo at the right angle

pearl elbow
upbeat crater
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Platform PS5
Storybook Vale, every time I enter a building (Scrooges Shop, Remys or a House) when I exit the building the game starts stuttering. Restarting clears it up.

waxen rapids