#[Archived] Update 12 - Questing Issues
1 messages · Page 1 of 1 (latest)
Platform: Xbox
Issue: I cannot open the Mail from Remy that starts a quest for the update. Even after fully closing and reopening the game several times.
Platform: Switch
Issue: Whenever I open the memory that triggers Tiana in the Taste of Literature quest, the game bugs out and freezes.
Video:
Platform: PS5
Issue: trying to pick up the memory in Remy's restaurant for the Taste of Literature quest freezes my character and I have to restart the game
Platform ps5
Issue: oswalds spark of imagination I can't talk to merlin to grab the spark of imagination
Platform switch Issue; I have not been able to make progress on Remy's daily quest.
It's been about 2 weeks now.
I can finish it by taking a picture of fairy godmother's party, Even if all the conditions are met, the party won't open
Please do something!
Platform: PS5
Issue: Merlin not routing correctly to the Promenade for "Mysterious Mickey". He's just going back and forth between entrance to Promenade and the Borderlands, nothing is progressing.
Platform PC Steam
Issue: Memory from Tiana will not activate, game freezes, even after 4 restarts, same issue
PS5 same issue with Tiana memory, now im restarting, see if work... ok with restart work
Platform : Steam PC
Issue: When I open the memory for Tiana in quest "A Taste for literature" game bugs and freezes. Can't do anything. And I restart game twice and it happen again.
Having the same issue as all the others in that I cannot collect the memory. Please fix ASAP. I want Tiana now!
Platform: PC
Issue: Opening the memory causes game to freeze for the A Taste for Literature Quest.
UPDATE: Force restartng the game fixes this issue.
Platform: steam
Issue: use your imagination rapunzel stuck at the bridge at grassland.
i have experience this as well
I'm having the same issue as everyone above on PC
Platform: PC steam
Issue: After Tiana just arrived, I went to my house to make her gifts and when I came out, she vanished. She is not in my valler or the island. And I can't make her pop into her house.
Platform: PS5
Issue: Same as above. I unlocked Tiana, I opened her house and then she disappeared before I could get her to level 2.
Platform: PC
Issue: Im am doing Mickeys Use your Imagination quest. At he is stuck between the courtyard and the docks and won't stop going back and forth.
Platform: Switch
Issue: Tried to open the memory from the cookbook and game became stuck. I could move the camera and still see animations and hear sounds, but could not access any menu or move my character 💕
Tiana disappeared- ps5
i just had the same issue on PC
Platform: Xbox X
Issue: can’t interact with Oswald to even level him up- I can’t place his house down at all - I can interact and he says that but the side thing doesn’t come up with quests or gifting etc
Tiana intro quest- whenever I pick up the memory it freezes my character and screen in place so I have to force quit the game
Rapunzels imagination quest is bugged. You are supposed to follow her yo view the time rift but she just paces back and forth on a bridge and wont go forward
I'm on ps5 and found that if I went to remy's restaurant on eternity isle then I could pick up the orb without crashing the game. So if you have the dlc try that out and it might work.
That just worked for me on PC also. Thanks so much for the tip!!!❤️
Platform ps5
Issue: when I'm trying to follow merlin he keeps glitching and it won't go further down the hill he just keeps moving up and down
Platform: Switch and PC
Issue: unable to pick up the memory in Remy's restaurant for the Taste of Literature quest it freezes and I have to restart the game. Tried my account on both Switch and PC with both freezing and having to restart the game.
Platform PC
issue: the memory for the taste of literature quest is bugging out my game everytime i try to pick it up anf freezes my game and requires me to restart the game forceably
Platform : Xbox
issue: once I go to Remi for the Tiana quest and open the memory, the game gets stuck and I can no longer proceed. I have restarted the game multiple times with no solution
Platform: Steam/PC
Issue: Tried to open the memory from the cookbook for Tiana's first quest and game became stuck, could move my camera around but couldnt do anything. had to force quit and lose progress
The game softlock if a quest is giving you items back and you're unable to empty the inventory while doing that (ex. you're on the stairs). It happened 2-3 times from when i bought the game, yesterday too
Platform: Xbox
Issue: repeatedly reset my game trying to do the taste for literature quest just get stuck after picking up the memory and forced to reset and lose any progress every time..
Why put out an update and not test it for all platforms..🫤 i just lost all progress I made up to this quest
Platform: PC-xbox app
Issue: object that does not count
Switch
No mail to start update
Update is not loading
Etrnity Isle act111 not loading
No new events under Event tab
My game has been completley logged out and rebooted.
Platform: Nintendo Switch
Issue: I cannot view the memory that comes out of the cookbook that triggers Tiana in the Taste of Literature quest. My character can't move at all after picking up the memory.
The Memorabilia quest in the village tab is gone
Platform: PC (Steam)
Issue: Same issue with the memory in the Taste of Literature quest that other people have been reporting. When I interact with it, the game freezes and I have to force close the application.
Platform: PC
I am unable to interact with the crow in the main story quest, also cannot pick up the memory in Remmy's restaurant to continue that mission also
Platform: PC
Issue: Your Imagination Rapunzel stuck at bridge at grassland.
I was able to continue the quest by going to the location mentioned for her quest and Raunzel met me there.
Platform: PS5
Issue: Can't collect memory for Taste of Literature quest. Game freezes when attempting to collect. Multiple console resets do not solve the issue. ETA: tried in the EI instance of the restaurant with the same result, so no viable workaround for me at the moment.
Platform: Switch/PC (Switched between platforms when one glitched because it has fixed previous issues)
Issue: picking up Tiana’s memory and game freezes
Platform Xbox one X
Issue: when I'm trying to follow merlin he keeps glitching and it won't go further down the hill he just keeps moving up and down
Platform:Nintendo switch
Issue: wall e and even imagine quest for rift in time not showing up in the ancient ruins after waiting an extended period of time
Platform: Mac
Issue: When trying to pick up the memory that drops in the restaurant on the quest to bring Tiana to the Valley, my character froze in place and I had to restart to progress.
Platform: PC
Issue: I am also having the issue where my game freezes completely when trying to pick up the memory in Remy’s restaurant for the Taste of Literature Quest!!
Platform: Switch
Issue: Rapunzel won’t go to the sundial island. She keeps going in circles
Screenshot/Video:
Same issue here also on switch
Platform: Playstation
Issue: Same as many mentioned already, game freezes during Remy quest to pick up memory in Chez Remy and have to restart. Cannot continue quest.
Platform: Switch
Issue: I was excited to see that I could finally dig up the chest in the My Kingdom For A Scroll quest after months of not being able to. The key in the Glade will still not spawn and there are no colored ripples in the water. I’m only catching fish and seaweed.
Platform: switch
Cannot progress through "back from the bayou" without game crashing at listening to Tiana and Remy talk.
platform: pc steam issue: two of the holes to plant mulans tree seeds in quest "protecting the camp" are just not there
Platform : steam
Issue: repunzel keeps running backwards and forwards on the bridge got her "use your imagination quest.
Platform: PlayStation
Issue: the holes for the tree seeds in the Mulan quest, "Protecting the Camp," are not there.
Platform: Playstation
Issue: Rapunzel keeps looping the bridge in the grasslands while trying to lead me to her rift.
Platform: PC (Steam)
Issue: placing the inauguration ribbon for tiana's quest did not trigger the photo op and therefore i cannot finish the quest. can't move it either.
having the same issue
Platform: PC (Xbox)
Issue: placing the ribbon for the Tiana stand did not trigger the Grand opening. I am able to move it around, but no placement seems to work.
Platform: PC
Issue: WALL-E's "Matchmaking Magic" quest isn't progressing when I place the furtnite on dazzle beach.
Platform: Xbox
I'm also having the same issue with rapunzel
Platform: PC
Issue: Jafar questline unable to progress despite having prerequisite completed (and then some)
Platform: XBOX
Issue : Whenever I pick up the memory that goes a long with the quest A taste in a Literature quest, my game freezes. After restart, memory pick up worked but then it freezes again after Remy has me speak to the characters in the memory
Picture :
Platform: Switch
Issue: Merlin is stuck between the borderlands and promenade. Just keeps running back and forth.
Platform: switch
Issue: when trying to give the crow food for the jafar laboratory quest it won’t let me talk to him to continue the quest
Platform: PS5
Issue: opening the memory from the taste of literature quest in chez remy freezes the game
Platform:Steam
Issue: When I open the memory in the "Taste of Literature" quest, the memory does not open and the quest does not progress. The game freezes.
Platform: Switch
Issue: In Jafar’s laboratory, I can not get the bird to talk to me fore a second time to feed him.
Screenshot/Video:`
PS5
I have a problem. Rapunzel doesn't want to walk to the crack and gets stuck on bridges.
im on xbox one : so im doing the mulan quest in the camp called protecting the camp... i have looked it up and can see where one of the tree should be but on my game the hole for the tree is not there...im stuck hold this 1 seed to plant cause i cant plant it no where ... not sure if this is a bug or something... but i cant get past this part ... as i read in help im not the only one with this issue
Platform: Switch
Issue: I have done all rift repairs except for EVE. I've taken so many pictures in all the locations with Wall-E and EVE together and it isn't recognizing any of them.
Issue: Cant unlock tiana's memory . Tasting for literature. As soon as i pick up the orb. Nothing works. I restart and it still doesn't work
Platform: switch
Echoing Lily here, I can't feed the bird in jaguar's laboratory even though I'm pretty sure I made the correct meal based on the clue on the table.
Hitting A to talk doesn't do anything.
I also am not able to turn the mirror in the light puzzle for that room. I just thought you couldn't until you hit some trigger. Very frustrated. 😭
platform pc/steam
I also can not pick up the tiana memory it just freezes the game
Platform: PC/Steam
I am doing the Quest for Mysterious Mickey. I am working on Rapunzel but she won't fully cross the bridge, she either runs too the middle and back or acts like she cross at all.
Platform:switch
I cannot get eve to lead me to the ruins to progress on the use your imagination quest.
Platform: Xbox
Unable to change the time in Jafar's Laboratory in order to gather rotten ingredients
Platform: Xbox One X
Issue has already been adressed earlier by other players who are on different consoles, but Eve is indeed not appearing inside the Ancient Ruins to follow to the Time Rift.
Also Eve does not appear to have the 'hang out' button even when you untrack her Act 3 specific quest. So I can't lead her into the Ancient Ruins nor in general hangout with her
Platform: switch
My partner is working on Gaston the Hero Quest. I did this ages ago. She can’t find the mysterious Brush??
Platform: Switch
Issue: Merlin not routing correctly to the Promenade for "Mysterious Mickey". He's just going back and forth between entrance to Promenade and the Borderlands, nothing is progressing. Also cannot hang out with him to try and manually route him. Other characters walk down the path fine.
Platform: PC
Issues: I placed Tiana's inauguration ribbin in the wrong spot apparently. I cannot pick it up to correctly place it, so the quest line is effectively dead.
Platform: PC
Issue: Cannot talk to the Raven to progress. When I hit E nothing happens.
Platform: PC
Issue: My partner has been grinding the quests to fully level up Jafar and has everything done for the level 7 quest and the game won't give them the quest to start
Having this issue on Switch as well
Platform: PC/Steam
Issue : Unable to pick up Tiana's memory in Remy's, the game locks up
Platform: pc/steam
Game freezes when picking up memory orb to start Tiana’s quest. Unable to advance
Having the same issue on PC too
REMINDER: This is not a discussion forum, they are for reporting specific bugs only. Content that does not include a bug report is subject to removal.
If you would like to assist a user please do so in https://discord.com/channels/938880698478125057/1016400202774618192
If you would like to leave respectful feedback about the game, you can do so under the relevant threads in https://discord.com/channels/938880698478125057/1102660976983150712 thank you.
Platform:Switch & Xbox
Use your imagination: Eve - will not go to the ancient ruins. When entering the ruins, she isn’t at the rift or in the ruins at all. Restarting the game doesn’t help
Platform: PC/Steam
Issue: memory in Remy's during a taste for literature cannot be picked up
Platform: PS5. Jafars laboratory quest. Task is to figure out what the bird wants to eat. I am unable to use both of the hourglasses to make the food rotten. I tried turning them both and nothing happens. I come out of the game a few times and still doesn’t work.
Platform: iMac
Issue: Game crashing after talking to Tiana after placing her food stall in her level 2 friendship quest. Cannot progress in the quest line due to this.
Platform:PS5
Issue: Grabbing the memory from the soggy cookbook in the Tiana intro questline locks my character in place. Have to close out the game and restart. Works after.
Platform: Steam Deck
Issue: Game freezes when I open the memory that triggers Tiana's quest. I tried restarting it and it wouldn't work. 😦
Platform: Xbox/Microsoft PC version
Issue: Game freezes with opening memory that triggers tiana's quest
Platform: PC
Issue: Unable to do and/or receive friendship level 7 quest with Jafar - fully levelled up his friendship level to 10 using shiny gifts.
Platform: PC (Steam)
Issue: Memory to start Tiana's quest freezes me, even after several restarts.
Screenshot/Video:
platform: pc
issue : rapunzel is bugged walking back and forth on the bridge in the promenade. cant complete the rift in time quest since i cannot follow her, have restarted several times and cannot ask her to hang out with me either.
Platform: PS5
Issue: Unable to open the memory in Chez Remy for the A Taste for Literature quest. This is unbelievably frustrating as now I can’t get Tiana, which is the whole point of this update
Platform: PS5
Issue: game freezes when speaking to Moana about the recipe from the memory
Platform: PC
Issue: Unable to open the memory in Chez Remy for the A Taste for Literature quest. This is unbelievably frustrating as now I can’t get Tiana, which is the whole point of this update
Platform: Xbox Series X
Issue: when trying to open the memory for Tiana in the quest "A Taste For Literature " the orb poofs and then I freeze and can't do anything.
Edit:just got it to work but it is still an issue. Had to try 4 or 5 times.
Platform: Switch
Issue: When Tiana asks you to place the ribbon near the stall, if the ribbon is not placed close enough but furniture mode is exited, it cannot be moved, and thus cannot be moved closer to the stall.
Current workaround: Moving the stall closer to the ribbon will trigger the photo and allow the quest to proceed.
Platform: PC/ EPIC
Issue: Cant finish "Protecting Quest" Mulan's Realm, the last to plant holes aren't spawning
Platform: switch
Issue: main story line quests are missing only have friendship quest
Screenshot: I don’t know how to put it on here
Platform:switch
Issue:Jafar’s level 7 friendship quest didn’t start I have him at level 10 but the level 7 friendship quest didn’t pop up
platform: Pc/ Steam
Issue: Jafar’s laboratory: when i am trying to align the beam to open the door— the hour glasses can be touched and they move, but nothing changes (the spark does not come on as they did before to other hour glasses)
Platform: PC (Steam)
Issue: Same as the one stated here, stuck at 8/10 of the tree spots and can't progress in "Protecting the Camp"
I've reset, etc. Nothing works. I tried to take a picture to see if shed run. Tiana always spawns here. Can't proceed with quest. Also Jafar is level 7 but his quest won't start
Platform: PC
Issue: Jafar is at level 10 but it says I need to get him to level 7 to progress quests.
Platform: Switch
Issue: 1. Can’t open mail 2. Lost front window clothing options in Scrooge’s store 3. Rapunzel and Gothel’s confrontation is stuck - they glitch next to each other but no word bubbles form 4. Gaston’s shop only has pork available for the third day in a row (pre-update but continual issue) 5. Can’t connect to the cloud
I tried restarting the game, my device, disconnecting and reconnecting the same wireless and tried the 5G version of my internet.
Platform: Xbox series x
Issue: i cannot complete making hotdogs for the dlc quest because Gaston’s meat stall doesn’t have venison. I have fully upgraded it too. As shown in the picture poultry is twice
I had the issues reported above with Rapunzel and Mickey looping during the Use Your Imagination quest but I resolved it by removing time rifts and splinters of fate that were blocking their path further ahead! So that was the problem.
Platform: Steam PC
Issue: stuck in remy daily task. I can't complete a delivery I have ice cream and frizz for godmother and when I give them the counter goes back to 0. the task is not completed even though she has now received 6x ice cream and frizz.
Platform: PS4
Issue: BnL blanket not spawning for A New Directive
Platform: Switch
Issue: I still am unable to complete Mulan’s “Shadow Play” quest. I placed the shadow play box and it has not registered. I cannot pick it back up and moving it does not progress the quest. I also am able to walk through it.
Platform: PC
Issue: trying to pick up the memory/puzzle piece in Remy's restaurant for the Taste of Literature quest freezes my character and I have to restart the game
Platform: Playstation 5
Issue: Taste of Literature Quest - I can't pick up the memory puzzle piece in Remy's restaurant without the game freezing up. I have restarted the game multiple times and problem still persists.
PS5:
I cannot take any villagers with me as companions.
Platform: PC Issue: Mulan Soil Patch Quest, the last two soil patches are not showing up Screenshot:
Platform: PC
Issue: i can't seem to grab the rotten fish and rotten clam even after interacting with the hourglass in Jafar's Laboratory
Platform: PC
Issue: Hourglass in Jafar's Laboratory not switching. I can't access the rotten food.
Platform: Xbox
Issue: While trying to complete “Use Your Imagination: Rapunzel” Rapunzel is stuck on the bridge that connects the grasslands to the grove. She is running back and forth and I cannot progress this quest any further.
platform: pc
issue: a taste for literature memory makes my game freeze
Platform: switch
Issue: remys quest won’t progress. The scar and Donald conversation doesn’t load.
Platform: Xbox via pc
Issue: Whenever I open the memory in Remy's Restaurant from the Taste of Literature quest, the game freezes and I have to hard close game.
Platform: PC Steam
Issue: For the crash about a Remy's memory, it is working when you do that:
Give at every characters the meal they want, go out the restaurant, come back in the restaurant and take the memory. 🙂
It worked in my game ^^
Platform: Xbox Game Pass on PC
Issue: To do Jafars' next friendship quest it says he has to be level 7, but he's level 10. It says to progress further and I can't initiate the friendship quest.
This fixed it for me, thank you
Issue with rapunzel on the dlc doing the rift in time quest
Issue: Jafar level 7 Quest will not start even though I have him to level 10```
Platform Xbox
Issue : stuck on the jafars laboratory quest, I have aligned the beam, turned the sand timer and the mirror. And nothing happens. I've been stuck since yesterday and even when I turn the sand timer it doesn't switch back from blue to red. I'm stuck on red constantly 😫
Platform: PlayStation 5
Issue: Can't find Jafar on the map after releasing him from the lamp.
Got the same problem on PC
PC/Switch:
Ive reset, have had Jafar follow, unfollow me, Ive turned him on/off in the map. I have Jafar at level 7 & his quest is not activating. I've completed the other quest
Platform: Playstation 5
Issue: Jafar Level 7 Quest will Not start even though i have him to Level 10
Same here
platform: steam(PC)
I'm on the quest for the beast 'crown or claw' and for some reason the broken furniture isn't appearing for me 😦
May have found out the fix: Locate the rift and check for anything on the ground or area that might block her path. Had same issue with Merlin and found splinters of fate close to the rift itself were blocking him. Cleared the area and routing to the rift worked as normal.
platform: xbox for PC
Glitch with Tiana's level 10 quest. Placing down the table doesn't trigger the quest to continue and my character can walk right through it.
Platform: Steam/PC Issue: Quest - A Taste for Literature; A Memorey appeared in the restaurant! - The memory is on the floor. When I pick it up, no memory is seen. Sparkles are still on the floor and I can also interact and pick them up with an action (E). When I pick up the sparkles the game becomes unresponsive. The characters are still standing in the restaurant smiling and moving, but I can't do anything with mouse or keyboard. To exit, I have to ctrl+alt+delete and End Task. I have rebooted my computer four times and restarted the game.
Platform: PS5
Issue: after freeing Jafar from the lamp, he is missing entirely both from eternity isle and the valley. Not in any buildings, not in the palace, not wandering around, not in the cave of wonders. I’ve rebooted several times and he’s still missing
Platform : nintendo switch
Issue: feeding the bird in jafars palace it won't switch between the ripe and rotten food.
Was able to fix. Couldn't talk to the bird change time with the hourglass or move the mirror for the light puzzle. Restarted and went to Jafar's palace from the trap door instead of the front door and I was able to complete.
PS5
Quest: Use Your Imagination Rapunzel
Issue: Supposed to follow her to the rift but she’s just pacing on the bridge back and forth.
Platform: Xbox
Issue: Can't plant the two last tree seeds in the Protecting the Camp quest in the Mulan realm. Compared missing places with YT video by poster, Aidan Taylor Productions (by the 44 minute mark). Cannot complete the quest.
Platform: PS4
Quest: A Taste For Literature
I can't read the mysterious cajun recipe cookbook.
I was having the same issue. I picked it up by doing it from a different side. I didn’t face that back wall I made myself face the front and pick it up looking that way. Idk why it worked but it worked. Hopefully it works for you!
Platform: Xbox
Issue: I have this problem as well
Platform: Xbox
Issue: the quest for Jafal at level 7 is locked, but I have him leveled to 10 and it’s still not unlocked. Help appreciated!
I have the Problem on Playstation 5 too 😕
platform: pc steam issue: two of the holes to plant mulans tree seeds in quest "protecting the camp" are just not there 🙂 🙃 🙂
Platform: Xbox series S
Issue: Trying to start Jafar's level 7 quest but it won't start even though I have him at lvl 10 already.
This! ^
Xbox Series X
Quest: Use your Imagination Rapunzel
Issue: She just walking back and forth on a bridge and not going to the rift in time near Sundial Island
Edit/Update: Fixed it myself . Just had to clear stuff that was blocking the Sundial Island
Platform: Switch
Quest-Issue: Monster AG Door F3, cant take a picture of the Book near the Bookshelf. Does not sparkle and it doesnt count for the quest.
Platform: Nintendo Switch
Quest: Tiana L4 "Little Louis Big Break"
Issue: The player is asked to enclose a garden for Mother Gothel. Technically the garden is enclosed when a post is placed to fill the last gap, however if the player adds one extra fence piece so there is not a double post in the corner, the quest shows 17/18 and cannot be completed, even though the garden is fully enclosed (see aerial pic - this fence fails the quest). The workaround is to stop placing fence pieces as soon as they touch, even though there will be a double post which is cosmetically subpar (see selfie pic). I believe this is because the quest is counting fence pieces, and when an extra piece is placed to "merge" the posts at the corner, there must be one fewer piece according to the game math (even though it requires extra resources).
I’m having the same issue on PS4
platform: PC (steam)
issue: hourglass doesnt change anything in jafars laboratory, so I can't get the other ingredients for the raven
Platform: PC/Steam
Issue: Taste of Literature
Like others, I cannot progress the Taste of Literature quest. After picking up the memory, the game doesn't freeze, but I cannot do anything other than move the camera, leaving me with no other choice but to exit the game.
Same. Been stuck here for a month.
Platform: switch
Issue: Jafars laboratory
I have got the rip ingredients for the bird but everytime I turn the hourglass it doesn’t give me the rotten ingredients. I tried earlier and it worked but now it doesn’t. Also tried restarting
Platform: PS5
Issue: I am currently working on Mikes quest Germs Around. I am trying to find his contact. I cannot find it. It says that it would be near goofys cart and it isn’t I can’t find it anywhere else. Does anyone have advice?
Platform: Switch
Issue: same as others Jafar asking to get him to level 7 to progress his quest, when already at level 10.
Platform: Xbox Series X
Issue: The Now and Then quest. I have the three items needed to continue, but I only have 2 items counted. I also attempted a restart of the game and console to resolve the issue.
Those having an issue with the Taste of Literature memory: I picked up the initial green memory, then waited a few seconds and picked up again, and this time it worked. I recommend just waiting 5-10 seconds after picking up the first memory, then picking up the second
someone said if you have the dlc go to remys in isle and pick it up there.... just passing along info
Platform: Xbox/PC (Game Pass)
Issue: Jafar's level 7 quest does not work despite having him at level 10.
Screenshot/Video:
Platform: PS4
Issue: Tiana quest with placing the bistro furniture. Placed 6 chairs but only 5 are registered.
Platform: PC
Issue: Spark of Imagination Quest. Merlin is stuck behind a wall near the temple entrance, so I cannot talk to him after picking up the Spark of Imagination. I've been stuck like this for months.
Platform: Steam/PC
Issue: Mulans "Protecting the Camp" quest isnt spawning two tree plots making the quest impossible to complete.
Platform: Xbox
Issue: both of the hourglass in the laboratory do will not trigger the time change. This is also happening on my mom’s account on the Mac. The hourglass will flip but red sand just falls upwards instead of changing the time.
Platform: Pc
Issue: To start the new Remy quest I give him the cook book, he pops out a memory but when I pick it up the game freezes and I cant move or do anything. I tried resetting and it continues to freeze so I can't get Tiana...
Platform: PC
Issue (Include NPC Name): Rapunzel
Screenshot/Video: Trying to do her quest use your imagination and she gets onto the bridge and keeps turning back, she will not lead me to the rift like she is suppose to.
Platform 💻
I start the request for Tiana and Remy gives a green memory I go to pick it up and it freezes my entire game I’ve reopened and closed many times the memory is still there but I can’t pick it up
Platform: PS5
I cant pick up the Inauguration Ribbon! Probably i didnt put close enough to Tiana's Meal Stall because the quest didnt progressed, but now I cant pick it up, so im stucked with the quest!
Platform: PC Steam
Issue: Mysterious Mickey quest, told to follow Merlin to the secret entrance in the promenade. Once we get to the transition between the Promenade and the Borderlands Merlin just walks back and forth and the quest will not progress.
Platform: Pc/Steam
Issue: To start the new Remy quest I give him the cook book, he pops out a memory but when I pick it up the game freezes and I cant move or do anything. I tried resetting and it continues to freeze so I can't get Tiana
same issue with me but I accidentally thought it said decorate by her restaurant and not the stall :(( stuck now and can’t pick it up already tried restarting
I have Jafar at lvl 10, but the lvl 7 quest will not start
Move Tianas stall right next to it. I did the same thing & I just moved her stall right next to it and it will trigger the quest thing
Platform: Xbox Series X
Issue: I leveled jafar to 10 and cannot do his level 7 quest and up as it’s locked.
Screenshots:
Same issue here but on switch
Same issue here, though I'm on PC through my Xbox account.
I primarily play on Xbox and my friend on switch both of us are also having this problem.
same. also on PC through xbox
Platform: Steam PC
Issue: Jafar's frienship level 7 is locked even though I have reached level 10
Switch and xbox
Can not complete Protecting the camp quest. 2 holes for planting tree seeds are not there.
Platform:Xbox
Issue: I am unable to open any mail in my mailbox even after the patch when it comes to Tiana, jafar, the forgotten, and anything regarding royal tools
Platform: PC Issue: Jafar is Lvl 10, it says I can't do the next quest because he isn't lvl 7.
Platform: Pc Issue: Got jafar to lvl 7 didnt want to pick up his lvl 7 or lvl 10 quest individually so i lvled him to 10 but upon doing so his lvl 7 quest bugged out an says he needs to be lvl 7. so i am unable to do his lvl 7 or lvl 10 friendship quest
Platform: Switch
Issue: on use your imagination: Eve, I can’t get her or Wall-e into the ancient ruins.
Platform: Switch & PC issue: https://trello.com/c/nIPMBjny this issue is still not solved 😭 it seems like the invisible wall moved down slightly and I still can’t access the beach. I’ll gladly attempt to troubleshoot it myself if I had access to the code, I feel like I’ve been patient for months and still can’t unlock Oswald or progress 😩😭🫠
** Description**
Some players are required to walk under the tunnel to access a fishing spot, but are unable to do so.
** Platform**
All
** Status Update**
Resolved in Update 12.
LIVE PATCH
Platform: PC Steam
Quest A Taste for Literature
Go to pick up the memory in Remy's and my game freezes. Hard close and restart and it still happens. Can't get Tiana
Platform: Switch
When I need to follow Merlin to the secret entrance in the Promenade on Eternity Isle once we get to the slope that goes down he glitches out and keeps walking back and forth none stop. I restarted the game a few times hoping to fix it but it just keeps bugging out every time he gets to that slope.
Platform: switch
hello! Can someone help me on maui’s quest on catching the eel. Been stuck for ages 😞 the red circle for the eel doesnt appear. I tried crafting new, replacing and putting back traps, etc. None worked. Appreciate as I cant progress with kristoff. Thank you!!
Platform: PC
In the quest that brings Tiana when you have to talk to Mickey, Moana, and Merlin, every time I try to talk to Merlin, the game freezes completely. So now I can't even get the new character, or progress with anything to do with Merlin.
Platform: PC
Quest: A Taste for Literature
Issue: At the beginning of the quest when trying to unlock the memory orb in Chez Remy’s, the game froze. Animations are still running normally but I can’t move, open menus, nor unlock the memory overall.
Platform: PC
Quest: A Taste for Literature
Issue: Game freezes everytime I try to click on the green memory orb in Remy's Restaurant
Platform : Switch
Issue : I've just unlocked Jafar and Tiana and they are level 1 and nowhere to be found on the maps, in the Valley and the Isle of Eternity so I am stuck and cannot level them up and make their quests.
Could you please fix that ?
Platform: XBox Series X
Issue: Level 7 quest is not starting although Jafar is already Level 10. (Screenshot is in german)
Platform: PS5
Issue: Level 7 quest is still locked even though I have Jafar at level 10.
Steam: Some kind of Cajun food? And then everything froze.
A TASTE FOR LITERATURE
Xbox one X
After giving Remy the book, the memory orb pops out but when I go to pick it up it turns to a bunch of sparkles at my feet and the game freezes. Can't move or exit game, can only look around in circles. This is the 5th time I've attempted this quest and same thing happens every time
I’m also getting this bug
I am also getting the above bug as well ^ on PC
Platform: xbox/switch
Issue: Rapunzel imagination quest is glitched. She's stuck on a bridge on the tangle. Can't get her to go to the rift no matter what I do.
Platform:Switch Issue: When I try to walk fast even though I have full energy I can't.
And the objects are not facing the positions.
Platform: PS5
Issue: Jafar is Lv10 quest can Not start from Lvl. 7
Platform: Steam
Problem: Jafar is at level 10 but his level 7 quest won’t unlock (it says get Jafar to level 7 to unlock)
Platform: PC/steam
Quest: Jafars Laboratory
Issue: My hourglass won’t flip/change. I can’t get to the rotten food to complete the recipe. Can’t talk to the raven. Can’t complete the quest or go any further.
Im having the same issue on the switch, were you able to fix it?
Platform: Nintendo Switch
Issue: I can't finish Mulan's tree quest, because the last spot isn't there :( I've checked in videos, and there should be one to the left of my character in the screenshot
Platform: Switch
I'm having issues getting Gaston's bottle from the water, I think it's a boundary issue. I've tried from a few different angles and it hits the outer rim but doesn't seem to lock on.
Platform: Xbox on Pc
Issue: cannot progress the taste of literature quest. I found the food and try to give it to remy but it crashes when I try to give it to him. When I tried to talk to him outside of the restaurant my game crashed
Platform: PS4
Issue: When I have to “watch” characters talk to each other the characters meet but don’t say anything it’s stopping 3 quests in their tracks for me.
Im having trouble with the then and now quest searching for the 3 black and white things to build
Same issue! PC/Steam
Placed the ribbon, cannot select/move it.
Midway through the Taste For Literature quest, the Mysterious Cajun Recipe Book has disappeared from the Inventory and now we can’t proceed with the rest of the quest.
Platform: PC
I'm having the same issue, she just walks back and forth on the bridge but will not go to the rift.
I did some poking around and went ahead to the bridge to the sundail location and found that the bridge was blocked, once i cleard up the green items in the bridge path, she went right to the rift, worth checking out
Platform: PS5
Issue: Mushu / Beast breaking furniture quest still broken. I can’t break furniture around the castle. Removed them and tried again, still didn’t work. Saw I could order these broken ones (see screen shot) from Scrooge’s but every time I try the game freezes.
Screenshot/Video:
Platform: PC (Steam)
Issue: During Jafar's Level 4 quest "The Alchemical Revolution", it says to "Meet Jafar in his laboratory" but he's nowhere inside his palace. I'm completely stuck on this quest because of that.
Screenshots:
Platform: Switch
Issue: Spoke to the Raven and he asked for food. Now that I’ve made the food, I cannot speak to him again.
Me as well 😭
Platform: PC Steam
Issue: Jafar's level 7 quest won't start. I haven't passed the check for getting him to level 7 in spite of him being level 10.
Platform: Switch
Issue: Trying to cook the mysterious Cajun recipe for the a taste of literature mission. Won't let me learn the recipe in my inventory and won't let me cook the recipe even though I have the correct ingredients since I haven't "learned" the recipe
Platform: PC Steam
Issue: In a Taste for Literature I'm getting the same issue as others after giving Remy the book, the memory orb pops out but when I go to pick it up it turns to a bunch of sparkles at my feet and the game freezes.
PS4: this is the second time I’ve had this remy quest, and none of the guests ever show up no matter how many times I go in or out.
Platform: switch
Issue: back in May, I finished the quest from Oswald to put out fire in his house. I received a quest to talk to him. I did several times and didn't count towards the progress.
I closed the game. The next day, my progress got pushed back to putting out fire in his house.
The issue now is. It says I have put out 4 out of 4 fires in Oswalds house. However there's no 4th fire to be put out.
The issue still exists today. Even though I reached out to support months ago.
I don't know if you've resolved it already, but I had the same issue, try to pick it up more in the middle (try moving your mouse around, eventually it should show you where you can pick it up)
Also, it needs to be placed in front of the food stall and not the palace
Platform: PS5
Protecting the camp. Mulan only dug 9 out of 10 holes. Can’t find the 10th and I have been all over her realm
PS5
During Oswald's quest Erratic Transportation, we are tasked to decorate the Valley with trolley tracks but two steps later, are told to place the trolley specifically in Eternity Isle. Valley should be changed to Eternity Isle for clarity since you cannot place the trolley in the Valley.
Platform: switch
Issue: well I did the not so smart thing and accidently collected a quest item before starting the quest. I have all 3 items but cannot move forward since the last item doesn't register. Is there anything I can do?
I was able to get this to work. I had to use all four ingredients to make the food (ripe carrot, ripe tomato, rotten fish, and rotten clam) and it made bird food instead of rubbish. Once it’s the correct food, you can talk to the raven again and progress. 🙂
Platform: PS5
Issue: Jafar's level 7 quest not loading. Character at level 10.
Same issue and she’s stuck in the same area too lol also on switch
Platform: PS5
Quest: Jafar's Laboratory
Problem: The two hourglasses won't turn: I can't reach the rotten food to complete the recipe, nor the light. I can't talk to the raven.
Platform: PC
Issue: Mulan's holes for the tree's are missing.
Any update on when a bug fix is coming? I cannot progress to unlock Tiana due to the memory not working and freezing me on the spot forcing me to close application if I try to pick it up
UPDATE, if you have the DLC try going to the Eternity Isle and picking up the memory, It finally let me pick it up so I can progress now
Platform: XBOX
Issue: Mulan holes for the tree are missing, you’re only able to find nine out of 10.
Platform: switch
Issue: Remys Bon Appetit stitch quest, ive made all required but wont let me give them to stitch?
I’m having issues on the steam deck doing the protecting the camp quest I need to plant 10 trees but I can’t find the last spot I looked a videos of where it’s supposed to go but there no hole to put the seed in
Platform: PC
Quest: Dreamlight Gastronomy
Unable to find the sandwich board to place in front of her restaurant. When clicking on the quest filter, getting the following message 'No items match this filter. Visit Scrooge's store. He may have just what you need.'
Platform:Switch
Quest: Dreamlight Gastronomy
When I walk into Remy’s house, I lose credit for the crab, shrimp, and lobster I caught. It shows them complete outside the house, but back to zero inside. I can’t finish the quest.
Platform: PC
Quest: Dreamlight Gastronomy
Issue: Tiana and Remy seem to just continuously walk towards each other and don't talk about the contestant's meals when they're supposed to. I've tried leaving and going back into the house and restarting the game, but their conversation still won't activate.
Platform- switch
Issue- games freezes when you try to talk to Rapunzel about Oswald trolley quest
Platform: Nintendo Switch
Issue: Cannot complete Jafar friendship quests Level 7. It says that I need to have Jafar at level 7 friendship and he is at level 10 friendship. Cannot continue with the friendship quest as this is blocking. Any help is appreciated
Gaston Mysterious Quest: Have 8 glass but now it no longer recognizes glass as quest item so cannot get to the required 10 glass.
Platform:Switch
Issue:Jafar's level 7 quest not unlocked despite being at level 9 currently.
Platform:PC
Issue:Merlin walking backwards and forwards from the entrance of The Promenade to The Borderlands. Can't progress
Screenshot/Video:
Platform: switch
I am having issues on the quest for gaining mulan where you need to plant the tree seeds I only have 9 holes and there is no tenth hole for me to plant the last seed needed.
Platform: Steam
Issue: Act 3 Rift in time quest "Mysterious rift" wasn't created for me to walk through.
Platform: PC Steam
Jafar is level 10 but quest for level 7 wont unlock, says to level him to 7
Platform : Switch
Issue : Back from the Bayou quest is not registering that all the chairs have been placed. Keeps telling me 5/6 are placed when all 6 have already been placed.
Known issues we all have to wait
Platform: Switch
Issue: Jafar is level 8 but quest for level 7 will not unlock. He shows up when I open the game with the purple icon but as soon as I talk to him it disappears and the quest remains locked.
platform: pc
Issue: same as a lot of people with Rapunzel stuck on a bridge trying to lead me to her rift. cant progress the quest
Platform: Playstation
Issue: Jafar won't show up in his laboratory for The Alchemical Revolution quest no matter what i try which means i can't progress the quest
Platform: XBox/Pc
Issue: My Jafar is level 10 now but the quest log show me i should it have on Level 7, thats do not count that he is on level 10.
Platform: Switch, Steam PC
Issue: trying to pick up the memory in Remy's restaurant for the Taste of Literature quest freezes my character and I have to restart the game, after that: the memory is gone and the quest doesn't work anymore. Can't open again, and the Characters doesn't tell me which ingredients I need!!!!
Platform: PC
Issue: In "Protect the Camp" from Mulan's realm, I am stuck at 4/5 rocks with none left to demolish
Platform: Xbox
Issue: Game will not let me pick up memory for Taste of Literature quest and then freezes.
Platform; pc and xbox hello good morning good afternoon im issues with my quest the sundial it says i have 10/10 floating gears but in my bag i have 9 of them and ive looked in the hole park and dug up everything quest says i have everything but quest says make sure you have all the golden gears in my inventory can someone please help me with this on how to rerset quest or finding the last gear i cant see it no where and when it rains i cant see it i can hear it but i cant see it i also hhave id ready for you guys if needed
Platform: PS5
Issue: I placed Tiana’s house/restaurant and Back From The Bayou will not progress. I have all prerequisites unlocked.
Platform: Xbox
Issue: Furniture not recognized after placing for the Bon Appetit quest. I’ve tried moving to various positions but nothing has worked
Screenshot/Video:
Platform: switch & pc
Issue: Jafar level 7 quest won’t unlock. It’s been like that since the day of update. No patch no acknowledgement that is an issue other than the discord mods saying it is. Trello has nothing saying it. The game is now unplayable since I’ve done everything else. I bought the game for 3 platforms and dlc for 2 but can’t even play.
Platform: xbox
Issue: I'm trying to get mulan but her protecting the village quest flicked 2 days ago and not all the dig spots for the tree seeds spawned and idk what to I've reset my game like a million times and now I dont rlly care for mulan.
Platform: Steam for PC Issue is dealing with constant crashing. Also Rift in Time seems to be what is causing it, I can sometimes complete star path in the valley but when I try to complete Jafar's Laboratory quest to feed the Raven, I interact with the hourglass to turn the Clam and fish rotten but nothing happens. Clam and fish are still ripe. Then the game crashes and kicks me back to my desktop.
Same on the ps5. Got jafar to lvl10 and the lvl7 quest wont start.
Platform: Switch
Issue: Jafar‘s laboratory-try to figure out what the bird wants to eat by mixing ingredients at the cooking station. The hourglass won’t work to change the ripe seafood to rotten seafood. I have completely logged out and gave it time and this is the second day in a row that’s it still doing the same thing.
Platform: Switch
Issue: I got Jafar to lvl 10, but cant get the lvl 7 quest from him.
Steam: I can't even walk down my pathway after redeeming a Star Path item without the game crashing.
After constantly clicking the Check Submission button on Dream Snaps, the game would crash too.
I have jafar at lvl 10 but it keeps saying he needs to be lvl 7 for the next quest. HELP Please.
Platform: Switch
Issue: when I open the memory in Remy’s restaurant my game freezes. The quest start letter in my mailbox also won’t let me open or disappear.
Platform: PS5
Issue: I ate 7 of the salmon in the Mulan Realm for the Fishing Quest and it won't register the quest as compelte if I only put 3 in the cauldron
Platform: ps5
Issue: cant complete any quests that require you to take a photo of something.. it wont register the photo as obtained
Platform: Steam pc
Issue: When trying to complete oswald's level 10 quest with the trolley, when talking to eve the game freezes and won't let me go past where I say "Hey, EVE! I was hoping you could help me with a little something."
Platform: Xbox 1
Issue: Last hole in protecting the camp not showing up.
Platform: PC
Issue: Mulan's quest 'The Shadowplay' doesn't progress. After playing the item down nothing happens and the item can be placed around my valley like ordinary furniture, however I cannot actually remove it. When I open the furniture tab there's still an indicator for Mulan but the theatre is not there (naturally). I can't move forward with the quest.
Platform: Switch
Issue: cannot find the last rock to destroy in Mulan's "Protecting the Camp" quest. I have done several laps as well as reloaded the realm and am still sitting at 6/7 rocks removed
Platform: PC/Steam
Issue: Upon opening the memory that triggers Tiana in the Taste of Literature quest, nothing happened and my game froze. All I was able to do was move my camera around.
Screenshot:
Platform: xbox
Issue: cannot find last two holes for tree seeds in Mulan's camp. At least one of them is definitely missing as the designed place is empty.
Same with ps5
Platform: Xbox
Issue: in mulans quest line after the landslide 2 of the spots to plant the trees never spawned.
Platform Switch
Im stuck! Just gave the book to remy and picked up the orb for “A taste for literature” and everything is frozen I can only move my camera view.
Platform: Steam
Issue: I can't complete Mulans quest Protecting the camp. I've looked up a Youtube video because I couldn't find the last spot for planting the seed and found out that in my game, the spot just isn't there. First image is the spot in the Youtube video, second image is the same area in my game.
Platform: Steam
Issue: Mulan progress has been reset and I have to do the whole process again even if I already did most of the quests before the shadow play one which caused my game to crash constantly which was frustrating...
Platform: Xbox
Issue: bamboo not respawning even after several hours or restart of game
Platform: Apple Arcade
Issue: Cannot locate Vanellope's Comedy poster in Plaza for Mike's level 10 quest.
Platform: Steam
Issue: final mission with Tiana she somehow seems to be stuck while trying to run so you unable to follow her as intended
Same issue on PC. I force closed & tried again, will not let me get the memory
Try clearing the path near the sundial. Mine was filled with stuff I needed to clean up. Once I did, she got there
Platform: PC Steam
Issue: For the quest " A Taste For Literature" during "A memory appeared in the restaurant!" part, I go to collect the memory and my game freezes and makes me "collect it again. But then nothing happens and I cant move or open menus or anything. I have to Alt F4 to get out of the game.
EDIT: I played again a day after and was able to progress the quest,
Platform:Swith
Issue Mulan lv 7 quest
Reset my switch still bugged won’t let me add the table done 6 outdoor items and the dummy’s nothing won’t let me put the tactical table down
Platform: PC via Steam
Issue: Same as the message I'm replying to. (second time this has happened in less than an hour....)
Screenshot:
Platform: PC via Steam
Quest: Villager of the Month:Ursula
Issue: I created all 3 potions at once. It now says to return to Usula. However, she is no where to be found on the map, nor in her house. I have logged on and off several times.
Platform: PC
Issue: Cannot cook A taste for Literature Cajun recipe
Screenshot:
Platform: ps5
Issue: Remus recipe book. Remi gave me peanuts but my pockets were full so I never truly got them and they are not on the ground. I cannot complete this quest as I don’t have peanuts.
Platform: switch
Issue: every time I try to open the memory remy drops in the Tiana quest it freezes. I’ve tried 5+ times have to restart every time
Platform: PS5
Issue: Tiana disappears from my Valley and map and even when I try to turn her ability on and off again, she won’t respawn and her icon is still missing. I can’t track her down for quests or star path duties. Closing game and restarting doesn’t help
Platform: PC Steam
Issue: Remy quest was incomplete before the update and now it's glitched and I can't complete it or get a new one.
Ditto. Switch. Tiana’s memory. Pick it up and it freezes. Can’t do anything.
PS4: timebending inside a crit ball doesn’t count toward dreamlight duties.
Platform: Switch
Issue: trying to plant trees for the Mulan quest "Protecting The Camp". The last tree spot isn't here and it's supposed to be next to this rock
Platform: PS5
Issue: missing last spot to plant a tree in mulan quest
Platform: Switch
Quest is “The Serpent’s Gift”, got to the stage where I need to listen to Rapunzel and Scrooge McDuck talk outside of Scrooge’s store- they are both standing there and keep moving around but the talking doesn’t start. I have tried moving obstacles, going inside and coming back outside, switching between the valley’s store and the Isle’s but no luck.
Edit: I restarted my game and that did the trick.
Platform: Switch
Issue: Unable to receive Jafar’s level 7 quest although he is at level 10.
Platorm: PC/Xbox App
Quest: Can't plant last tree for Mulan
Platform: Switch
Issue: leveled Jafar to level 7 but cannot start level 7 quest even though I have met all requirements
Platform:PS5
Issue: memory to start quest for Tiana “taste of literature” makes game freeze. Cannot progress after interacting with the memory.
Platform: PC (Steam)
Quest: A Taste for Literature
Issue: Memory Orb doesn't show when 'picked up' and becomes invisible
Platform: xbox
Quest: A taste for literature
Issue: the memory orb shows up but when i click on it to reveal it nothing happens and it freezes my game
Platform: PC
Issue: Can't make the trolley tracks, doesn't show up when using crafting bench
on PC too
Platform: switch
Issue: in the quest Use Your Imagination Repunzel, I'm supposed to follow Repunzel but she won't cross the bridge from the grasslands to the promenade
Platform: PC/Rog
Issue: memory to start quest for Tiana “taste of literature” makes game freeze. Cannot progress after interacting with the memory.
Platform: PC ; Issue: Holes are missing in Mulan Quest Protecting the Camp
Platform: Pc/epic. Issue: Jafar lvl 7 Quest is locked but he is lvl 8 already. Restarting the game does nothing
Platform: switch
Issue: cannot see items on the shelf for jafars quest. Allows me to interact but nothing is on the shelf
Use the format below:**
Issue: cannot complete Mulan ‘protect the camp’ quest. I only have 9 holes! I have researched extensively and I am missing a hole to plant my final tree! I’ve done all restarts of the console and game with no success over three days now
Screenshot/Video:```
Switch
I have the problem, that I found all 10 wood pieces but now it will only show 8 and I can’t complete the quest because of it. Any know issues with this or any help please? 😭😭😭
The event duties or anything is not coming up it says not available
The recipe for the bird food is 1 ripe tomato, 1 ripe carrot, 2 rotten fish and 1 rotten clam!
I did this and it helped me progress
Having the same issue with Rapunel being stuck at the bridge and nothing shakes her into moving.
Platform: Switch
Issue: Missing hole for seed
Screen shot:
Thanks!
Platform: PC Steam
Issue: Bamboo is unpickable
Screenshot
I had the same problem but the last one didn't look like the normal rocks for me it was small.
Switch
Mine crashes every 10-15 minutes, it’s never been this bad before I don’t know what to do. Happens for no reason doing different stuff, but did notice it happens a lot when I try to place tianas home
platform: PC
Issue: during mulan’s ‘protecting the camp quest, only 8/10 patches of soil to plant the trees are spawning.
Platform: PC
Issue : Missing hole for seed
Screenshot:
Switch
I have the problem, that I found all 10 wood pieces but now it will only show 8 and I can’t complete the quest because of it. Any know issues with this or any help please? 😭😭😭
Platform: Switch
Issue: leveled Jafar to level 7 but cannot start level 7 quest even though I have met all requirements
Platform: PC - Steam
Issue: During 'The Lesser Evil' quest, the path to the laboratory is blocked with rocks. Theses cannot be removed by royal tools or turning the hourglasses in the castle. I have rebooted the game and restarted the pc. Unfortunally no fix on the issue.
Platform:Xbox series x
Issue:the quest that says become a 5 star chief ain’t working for me for the event duties I made 5 star stuff n it didn’t count
IT fixed by the last fix, thx you, it is working now
Edit: Seems to have resolved itself. It took a good 20 minutes or so and rebooting the game, but he did finally show up in the world.
Platform: PC/Steam
Issue: Cannot confront Jafar to complete level 7 friendship quest. He's nowhere in the ruins, in his palace, or in the Cave of Wonders. I cannot find him for the life of me. 😥
Screenshot:
Platform: Macbook
Issue: On the "A friendly exchange" quest, I got as far as finding the bowling pin and toy train. It says I should ask merlin, goofy, scrooge or mickey.. but every time I go to ask them, the option doesn't even show up to do that.
Platform: Switch
Issue: Can't plant the last tree seed in the Protecting the Camp quest in the Mulan realm. Cannot complete the quest.
platform: PC
Issue: The Eve quest "new directive' isn't giving me the picnic blanket from sand piles, and there is no sand pile where the guides say their should be. this also existed last update, and means i can't progress in rift of time at all.
I can not complete the Game of Coins quest as Mickey wont give me the prompt to play Scramble Coin
Platform: Nintendo Switch
Issue: I cannot progress with Oswald's quest. I waited to buy the 3d glasses until I needed to when building Oswald's house, and also because there was a "game breaking bug" if you bought the 3d glasses before needing to. Since getting to the point in Oswald's quest where I need to buy the 3d glasses to finish building his house, they have not appeared in Scrooge's shop. I play almost everyday, and it's been over a month now I cannot move forward with Oswald. Is this a different bug, is this happening to anyone else? Very frustrating that paid content doesn't work properly preventing game progress.
Platform:PlayStation 5. Issue: Unable to complete quest with Remy for the Bon Appetite,Fairy Godmother.I was able to gather all of the ingredients to cook and invite the villagers but when I went to Fairy Godmother’s house no one was there everyone was still roaming around the valley. I tried logging out and restarting my PlayStation and also tried resetting my game and none of it worked and I still can’t take the pictures in order to complete the quest.
Platform: Steam, Issue: 3D glasses for Oswald’s many dimensions quest is not appearing in Scrooges store
Platform: Switch
Issue: Flint rock does not spawn. I've looked all over Dazzle Beach. Unable to progress in Mushu's A Reminder in Stone friendship quest.
Platform:Switch
Issue: A broken sled- Gave Kristoff the sled. Was told to place it in the valley. Then it glitched. Wouldn’t let me place it. The game then rebooted itself. And now says give Kristoff sled. Which is no longer in my inventory. And it is not available to purchase at the store. And when i click on furniture kristoff’s icon pops up but no furniture is available to place.
Currently doing the level 10 Mulan quest for the flags. The Sunlit plateau flag is Nowhere to be found. I’ve removed literally everything from the biome and it’s nowhere
Platform: PC Steam
Issue: Bubbles aren't spawning in Dazzle beach for Shrimp to complete Tiana's first quest.
Platform : PS4
Issue : For Little Louis’ Big Break the red and orangle marsh milkweed won’t spawn
Platform: xbox app on PC Issue: Merlin will not advance past "A bit of help from your friends"
Platform: PC Steam
Issue: Use your imagination: Eve quest neither Wall-e or Eve will follow me into the Ancient Ruins, even if I have them on follow for the photos portion.
Platform: Switch
Issue: Since the update she was added, Mulan's shadow theater quest is unable to be progressed after placing the theater and failing to trigger that I've done so. After Tiana's update and the hot fix, the theater is still there with the quest stuck.
Platform: PC (XBox GamePass for PC)
Issue: Mulan/ Buzz Training Games: The Space Ranger. The flag spot isn’t appearing in the sunlit plateau, anywhere.
Screenshot/Video:```
Platform:PS5
Issue: Can not find Forgotten Relic Quest- Olafs blanket. Finished the other ones and got Elsa to lvl 10, got her dress, tried to talk to her but I can't. Blanket is not on the floor next to the broken desk.
Platform: PC Issue: During the level 10 friendship quest for Tiana, I am stuck in the peaceful meadow to pick up the parade pieces, only 4 showed up, the 5th one is missing and I can't progress
Platform: Switch
Issue: Daisy's Boutique Challenge is not recognizing The sword and stone items.
Platform Switch, still not able to progress past placing Mulan’s puppet theater on the quest Shadow Play. Still does not acknowledge I placed the theater and still does not let me put it back in my inventory.
Platform: PS5
Issue: The game loads to picturemode and crashes right after taking the pic. I'm doing one of Tinanas quests (can't remember the name)
platform: switch, quest is "the lesser evil", i can't find the 2d object in the grasslands, i googled for help there and saw it was a 2d tree and it's not anywhere in the grasslands on my game
Platform: PC
I've done the recent update that was supposed to fix the "use your imagination" quest with Rapunzel, her pathway to the rift is completely cleared and she still just goes back n forth on the bridge. I want to move on in this quest so bad and finally finish the story
Platform: playstation5
Issue: ancient dictionary rock formation to complete quest "does not compute" not forming at Gaston's camp.
Platform: Mac
Issue: Mulan and Mushu not talking about landslide, glitching. I’ve tried reloading and everything
Platform: Switch
Quest: Training Games: The Space Ranger
Issue: No flag to dig up so I cannot complete this quest.
PS4: this parade throw spawned inside the EI tree and now it freezes my game every time I try to pick it up! Also, the parade did not start at the beach. Tiana appeared in the forest and never came to the beach to start the parade.
Can't find the Mysterious Cajun Recipe Book in my inventory/storage boxes - A Taste for Literature quest
Platform: Switch
Issue: I can't progress through Jafar's Laboratory quest. There is no light beam and the hourglasses don't work anymore. They worked to make the bird food and then stopped.
Platform: Switch
Issue: missing alchemist table I think? For the alchemical revolution quest
Platform: PC Steam
Quest: Use your Imagination: Mickey
Mickey seems to be stuck and won't take me to the rift. I've tried restarting the quest, exiting the game nothing is working. He just stands there
Can't use inventory after cooking
Platform: Switch
Issue: Merlin stuck with entering The Borderlands...
Cannot follow Merlin to the promenade on Eternal Isle for the Jafar quest. I Left it alone for a while. Even after the big fix update, It still does this and I cannot complete the Isle...
Cannot hang out with Merlin anymore. So I hope it does not give me more issue!!
Platform:PS4
Quest: Back from the Bayou
Issue: backing out of the photo after placing the inauguration ribbon, causes it to crash error ce-3800 every time
Platform: pc gamepass
Quest: the shadow play
Issue: the theater is still glitched and the quest is still impossible to complete as a result
Platform : switch
Issue: I cant finis this guest i delete the funitrher and put them back but I cant destroy them
Platform: Pc/Steam
Issue: Ummm i just got a Wild Spring Egg instead of a Blue Marshmallow
Platform: PC-Steam
Issue: The quest of « Bon appétit, fairy godmother » request to take some pictures of the party in the house of the fairy godmother. The party look very minimalist. The rest of the quest is normal and functional. It's just give me the feeling the party didn't load in the interior of the pumpkin house.
Platform: PS5
Issue: stuck on quest ''a little bit of help from your friends'' on step * Find a way to restore power to the ancient console. I don't have the crystals available to collect. There is simply nothing there for me, so i'm stuck, unable to continue the quest.
Platform: Switch
Issue: Remy Bon Appétit Fairy Grandmother quest. I have her the 5 Pumpkin Puffs and Soup. And get cleared, but does not tell whete to go. I restarted 5 times.
Platform: xbox
Issue: I am stuck on the Minnie level 10 quest. as when I finished putting the banners up, my controller Drifted and my character walked out the house. Now It's stuck on relaunch the cheerful chums club
Platform: xbox
Issue: I put the telescope down put the photo taking for the club didn't happen and now I can't finish the quest. The game didn't crash or any thing.
Platform: PC
Issue: "All the right notes" Rapunzel quest, I planted mother gothels seeds and the next day one is gone, I only have one herb and cannot advance the quest
platform: Nintendo Switch
issue: Eternity Isle; Jafar’s laboratory quest of feeding the raven, the Hourglass magic mechanic is not working. No matter which color I switch it to, nothing changes so I cannot get to the rotten seafood.
Platform: switch
Issue: not really sure if its an issue, bug, or weird decision but after completing all of mushus quests, the extra cooking spot is still in the entry of the mines. Seems weird since there is already a cooking station nearby and its in the middle of the entry path to the left. I feel this should have disappeared with all the other decorations from his party.
Platform: PC
Issue: I need to talk to Jafar in his lab, but he's just wandering around outside the palace. I even tried to "hang out" with him to get him to follow me in there and it just turned hang out off as soon as I went inside. What do I do?
Platform: Switch
Quest: The Serpent Gift
Issue: I'm supposed to confront Jafar, but he won't show up anywhere. I can't get him to appear on any of the maps. I've restarted the game and still nothing.
Platform: Steam
Quest: Jafars Laboratory
Issue: I seem to be having a problem with feeding the raven in the DLC. I know I should be able to turn the hourglasses, so I can pick up the rotten seafood but nothing is happening! Also I can't interact with the raven. It shows a "talk" sign but it isn't interacting. I already tried starting the game anew, but it didn't help.
Edit: Solved 🙂
Platform: Xbox
Issue: Translation/Localization
There's a duty towards the end of the Dapper Delight Starpath that is incorrectly translated to Spanish. It reads "Habla con una princesa y restauradora". It doesn't make any sense so I decided to look up the original in English. In English it's "Chat with a princess and restaurateur". A restaurateur is a person who manages or owns a restaurant, not a "restaurador". It creates confusion.
Platform: Xbox Series X
Issue: On the “Does Not Compute” EVE quest, my inventory was full when I fished for my last item (the Ancient Power Sphere). When it asked me to drop something, and I did, it never gave me the item. Nor put the item back in the water to fish. Not on land for me to pickup…
I’ve tried every normal way of fixing it. Restarting the game, restarting the Xbox, wait 24 hours to see if it auto fixes, etc. nothing is working.
Can no longer progress the quest and subsequently finish the DLC.
Platform: Xbox
Issue: Cannot find Gleaming Dusk Fragment anywhere to be able to complete Restoring the Sunstone. I have looked everywhere it just disappeared
Platform :Xbox
Issue: I am struggling to progress in the level 8 quest dreamlight gastronomy no blue ripples anywhere
Platform: Playstation 5
My Mysterious Recipe Book disappeared after Tiana arrived and I can’t find it anywhere. I’ve checked every storage box I have.
Platform: PS5
Issue: One starpath duty doesn't work, it says "Become a five-star chef" and no matter what five star meal I cook it doesn't count.
Platform: PC Xbox Gamepass
Issue: The Serpent's Gift quest is bugged for me. I had to finish the part of the quest where we had to go into Rapunzel/Gaston/Scrooge's places, but there was an icon above Jafar's head (signaling that I needed to talk to him) so I spoke to him. Now I'm unable to find his secret machine in the Ancient Ruins. I was able to still go into everyone's places to get rid of what he put there. I think it glitched because I talked to Jafar and I wasn't supposed to.
Edit (September 12) : I googled what I needed to do. The quest is not bugged. I was looking in the wrong place.
Can’t fish the orb of power out of the cave pool, never even appeared like it does for people on YouTube
Platform: PS5
Can’t progress with Jafars quest of minor essences. I have the alchemy clues in my inventory but I can’t do anything with them
I lost the Geometrically Stabilized tree.. I placed it somewhere and calceled it and now its ogne,, also the quest is bugged, the quest doesnt acknowledge it when I put the tree in the grasslands
platform: ps5
issue: for wall-e's garden quest, i have collected/crafted all the items with the seeds in my inventory, but wall-e is responding as though the quest isn't completed
found a workaround by just crafting everything again and buying all the seeds again but it's a waste of resources 🥲
Platform: Switch
Issue: Unable to progress with Optics of a Second Chance. Tree is not registering as placed.
Screenshot/Video:
Anna is asking for something I have never made.
Google isn't helping me find the ingredients I need.
I have also never caught a Prisim Shrimp for this dish to show up, so this guide by IGN is highly inaccurate.
Normal Shrimp do not make this dish at all.
All I got was a Seafood Appetizer.
Platform xbox jafars lab quest supposed to give the bird food won't switch from the two hour glassed in the room when I try and see if I could reset it by going back to turn an hourglass and went back now the food items are on the floor out by the main door and not on the table and still can't switch time by using the two hour glasses
Is anyone having issues not getting blue marshmallows??
Mushu/Beast’s quest is still broken (if you remove the Old Furniture pieces before destroying them with Beast). They go into your inventory as proper furniture and not old furniture, so even if you put them back you can’t trigger the “break furniture” command.
The old furniture pieces are in Scrooge’s shop but when I try to buy them the game freezes.
Please make those pieces purchasable so we can add them next to Beast’s castle and continue the quest.
Issue: I'm having trouble getting the BnL Picnic Blanket to drop for Eve's level 2 quest A New Directive. I've been farming swirling sands for a couple of weeks and it has never dropped.
Platform : PS4
Issue : Placed the attorney stands needed for Jafar's quest lvl 10 by mistake in the Forest of Valor. I can't remove them to place them in my inventory therefore I can't complete the quest when getting in the Ancient Ruins
Screenshot/Video:
Platform: PC/Steam
Issue: Set down the Festival of Friendship Table in Eternity Isle not realizing and now I can't get pick it back up
Screenshot/Video:
Platform: switch
Issue: Mulan realm. Without collecting firewood I was able to craft the statues, but now that I have to place them into the kiln. No firewood has spawn (during the whole quest).
Any solutions?
PLatform: PC
Issue: Says that Ursula has given me the Enchanted Flower, but it's not in my inventory.
@coarse kettle had the same issue.. use a house or goofy stall and place it over it -> it will be removed automatically
Platform: PC/Steam (Windows)
Issue: It's been a while now, but the cooking station I'm confident was added to the Vitalis Mine as part of Mulan quest line has yet to be removed.As it blocks the mine tunnel (partially) and there's another nearby, I would like to see it removed.
Platform: xBox
Issue: Shadow Box quest does not work. Placing items will not trigger event for Mulan. When I place the box it lets me walk thru it and stays in build mode unable to delete it.
Platform: Switch
Quest: Jafars Laboratory
Issue: The hourglass won’t switch to different times when I’m in the room with the crow. I’m able to turn the hourglass but it doesn’t change to the other time.
Platform: Switch
Issue: Every "Bon Appetit" quest from Remy only yields 1000 coins, regardless of what the quest tracker says I should get.
Platform PC
Not able to get Tiana’s Level 2 quest.
I’ve completed all the prerequisites. I have Moana and Mother Gothel and all areas are open and accessible. What am I missing or is this a bug?
Platform: ps5
Issue: Jafar level 10 quest not activated after go to ruins and check on progress
Platform: PC/Steam
Issue: Mysterious Mickey - Eve. Quest says to meet her in the Ancient Ruins but she has not gone to the Ancient Ruins since starting the quest, so I cannot continue the quest .
I even asked her to hang out with me and have walked all over the area (including where the rift is) but the quest has not triggered to continue to the next part.
Screenshot/Video:
Platform: Switch
I am doing Oswald’s Erratic Transformation quest where I have to put up missing posters. However, one of my posters got “lost” near Gaston’s camp and now I can’t find it so I can’t finish the quest. Help!
Platform: PC/Steam Issue: Jack Skellington Lvl 10 quest only gave me 7 out of the 8 signs needed
Platform: PC/XBOX Issue: Mulan Lvl 10 quest Mother Gothel and Mulan won't talk when inside the cave, I tried restarting the game, going in and out multiple times, but the dialogue won't start
Platform Xbox series x issue jafars quest the alchemical one of the essence ain’t showing up at the well
Platform: PC On the protecting the camp quest, the rocks are not appearing after the mudslide so I can not progress
Platform: Nintendo Switch
Issue: Cannot complete Remy’s food mobile order quest for Fairy godmother. Done everything and cannot do the photo op when I go to her house (and I finished all the tasks). Didn’t have this issue the last time I did her order, but I have not been able to fix it. And it’s been like this for quite some time now.
Platform: Nintendo Switch placed Attorney stand in Glade of trust to use as reception for Tiana dining out area. I cannot move it now it is stuck
Platform: PC - Gamepass
Issues: Nature and nurture. Scar never gave me the cracking candies, so I can't make the barrel Explode.
Platform: Ps5
Issue: in the mission the ritual I didn't get the flower from Ursula
Platform: Steam
Issue: Now and Then Quest not registering the 3 items from the black and White Island even though they are in my inventory, so I cannot progress in the quest.
Platform: steam
Issue: the hourglass stopped working.... I reset the game once now and still the hourglass wont work. I did have a different hourglass work in the other area. (I stopped midquest and just now came back to it). I cant get the rotten fish because the hourglass wont do anything when i flip them, either hourglass in this area wont change.
Platform: Switch
Donald will not talk to Daisy in the Trouble in Paradise quest. I have tried restarting, going in and out of houses and going to eternity isle
Platform: Apple Arcade
Quest: Had a full inventory and now can’t collect Ursula’s Key
Steam on PC
Mulan's quest called the shadow play isn't acknowledging that I've put down the shadow theater in the valley and won't progress her quests past that point. I have turned the whole computer off and logged on to another computer using cloud save and it is still doing it.
Platform:ps5
Issue: I can’t progress on the dreamlight day quest because it won’t let me pick up any of olafs cursed books
Platform: PC/Steam
Issue: Shadow Box quest does not work. Placing items will not trigger event for Mulan and I cannot remove it
Platform: Switch
Issue: The Optics of a second chance is not registering all 3 stabalized items being placed but they aren't in my inventory either.
Platform: PC
Issue: the quest the shadow play is lagging for my friend
Platform Xbox S
I can't get past the stage to get
the key from the raven in Jafar's Lab. The hourglass
wont shift the time rotten food It's annoying bug I a.m s0 sO sad
Platform: PC/Steam
Issue: Shadow Box quest does not work. Placing items will not trigger event for Mulan and I cannot remove it. It's been 2 months since Mulan was dropped and I still cant progress. I've sent in a ticket and an email and still nothing but "we are working on it" and that was told to me 2 months ago...this is getting ridiculous. The amount of money we drop on this game and yet we get stuck on a single quest while you keep dropping new content but not fixing 2 month old issues...come on now..and I'm not thw only person with this issue and still not fix...
Platform: Steam
Issue: Bon Appetit , Scar! - I follow him but there is no trigger for him to do something. And now i miss iron ingot from three days. Thx for fast answer

^ Shadow Play quest also not working for me either with the same issue. Has been bugged since Mulan's release and not fixed for anyone experiencing this 😢
Platform: Switch
Quest: Taste of literature
Remy won’t let me give him the book. It says to give Remy the book I go up and talk to him, but after I talk to him, it just the conversation ends, and I have no way of giving him.
Oh, I figured it out. I’m supposed to meet him in the restaurant lol I read it five times and did not register my
Platform Xbox
Quest: The Serpent's Gift
Issue: cannot find nor confront Jafar. He's nowhere to be found on Eternity Isle, and when I go back to the valley, He's at Tiana's restaurant and I can't talk to him
Platform: Switch
Quest: Back from the Bayou
I put the rope grand opening thing in front of her restaurant and it is not close enough to the stall and now I can’t move it, and I can’t do anything with the quest because it still says to put in near the stall
Platform: Switch
Issue: Jafars Alchemical Revolution progression stunted when on “Show the Emotive Essences to Jafar.
-
nothing is able to be picked up around the wishing well in Eternity Isle other than the essences ( i.e can remove the splinters of fate, but cannot pick up the subsequent item like coins or seeds.
-
when trying to give Jafar the essence to complete the quest, it will not work. Jafar doesn’t receive the item.
Failed attempts at resolving:
- restarting
- travelling out and back into the Eternity Isle
- Talking to Jafar in the valley instead
Video:
Platform: Switch
Quest: The Serpent’s Gift
Issue: Jafar has disappeared from Eternity Isle and I cannot progress past the “Confront Jafar” task.
Anyone having trouble with the you have mail quests,, Where you can't pick up the mini boutique in daisy's house
Platform: Xbox
Issue: In the Green potato hidden quest I have crafted the jade crystal, but cannot interact with the crystal ball to get the seeds.
Platform: PC
Issue: Maui gets stuck on ramp leading to Dazzle Beach. I’m supposed to follow him, but every time we get to the ramp that takes you to peaceful meadows. If I restart he leaves his home and runs to the ramp and is stuck again! This is for the A Tale of Stone and Fire.
Platform IPad. Quest is Optics of a Second Chance. Jafar’s Polished mirror is not where it should be in the cave and No where to be found. I've been looking for weeks since the quest first started. Can I get some help please so I can finish the quest.
Platform: PC / Windows
Issue: Unable to progress further with Wall-E. Garden Quest is still having issues 😦 I have everything I need, and still nothing.... I did submit a bug too 3358160
Platform: PC / Windows
Issue: Black Screen after talking to Scrooge (Upgrade / Buy)
It happens 6 out of 10 times
Platform: Switch
Issues: I'm unable to progress in the Oswald quest cause I've never got the 3D glasses.
Platform: Apple arcade (iMac M1, iPhone 15, iPad)
Issues: the game crashes when I try to order from Scrooge McDuck. I can’t progress with “Oswald’s many dimensions” (3D glasses) nor “The best mystery solver” (Belle’s Elegant Armchair).
Platform: Switch
Issue: completing Oswald's Many Dimensions and then subsequently entering his house triggered Mysterious Mickey quest. The cut scenes were all in a black space with only the characters (rapunzel, Gaston, Eve, Mickey) and the "holes" in time, no background whatsoever.
Moreover, I seem to be in a black space with Oswald's house interior in the distance. However, I can't walk any closer to it. I can't access the map. The music is double layered playing over itself at different times.
Having this same issue on the same platform and the solutions I was given have not worked.
you have the item in a cave, not in the water