[Archived] Update 10 - Premium Shop Issues | Disney Dreamlight Valley | Page 1

split flame Apr 30, 2024, 4:17 PM

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**Please post here if you’re having Premium Shop related issues.

Use the format below:**

Issue:
Screenshot/Video:```

split flame Apr 30, 2024, 4:17 PM

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split flame **Please post here if you’re having Premium Shop related issues. Use the format...

harsh thistle May 1, 2024, 1:48 PM

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Platform: Switch
Issue: red dot not disappearing

languid viper May 1, 2024, 1:57 PM

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Platform switch: can’t view what’s in shop

rigid estuary May 1, 2024, 2:01 PM

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Platform: Ps5
Issue: Scrolling down the shop and when you get to the moonstone it buffers and when you press down or up it goes back up to the top

elfin vector May 1, 2024, 2:15 PM

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Platform: PS5
Issue: same issue as the red dot that doesn't disappear. for the moonstones that come back up I have the same problem but I solved it by selecting moonstones from the list on the left

spring valley May 1, 2024, 2:42 PM

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Platform: PC Steam
Issue: featured items doesn't appear (in every tab - featured, star path, bundles, moonstones)

proud flower May 1, 2024, 3:00 PM

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Can’t view what is in shop and red dot is not clearing 🙃 on Nintendo switch

winged fjord May 1, 2024, 3:05 PM

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languid viper Platform switch: can’t view what’s in shop

Reboot help me

elfin vector May 1, 2024, 3:52 PM

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Sometime same issue on ps5 and i need reboot

old mantle May 1, 2024, 3:57 PM

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On Switch
No items in the shop.

rustic garden May 1, 2024, 4:01 PM

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Platform: Xbox series S No premium shop showing

snow laurel May 1, 2024, 5:14 PM

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Platform: PS5 Issue: Premium Shop is all blank.

thin garden May 1, 2024, 5:55 PM

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platform: switch
everything under the shop tab is blank.

wet patrol May 1, 2024, 6:12 PM

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Platform: Xbox one
Issue: when trying to purchase moonstones the screen will bounce back up to the top

muted marsh May 1, 2024, 6:14 PM

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Platform: nintendo switch
Issue: when trying to purchase moonstones the screen will reload to top of page.

dark moon May 1, 2024, 6:18 PM

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PS4: shop category jumps from featured to dream bundles after every purchase. Also cannot use d-pad to go to next bundle. Red dot not disappearing either.

brazen ridge May 1, 2024, 6:34 PM

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PS4: the game crashes every time I get something from the shop. I can't get the Up house every time I try the game crashes

wraith wave May 1, 2024, 6:38 PM

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Activating Premium Star Path did NOT have a confirmation. This feels really risky in case of a misclick.
This stinks of what Blizzard did in Diablo IV where you can accidentally click to unlock the premium battle pass.

sterile storm May 1, 2024, 6:57 PM

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Platform: PS4
Same here. Premium Shop is all blank. Nothing load.

sonic wharf May 1, 2024, 7:00 PM

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Platform: Xbox series x

Issue:
Premium shop is completely blank and doesn’t load items not even after resetting the game

broken badge May 1, 2024, 7:02 PM

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Xbox Series X
Was able to view shop when first starting the game and then it stopped appearing. Reloading the game has restored it.

edgy badger May 1, 2024, 8:42 PM

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Platform: Nintendo Switch
Issue: Premium shop stays blank and red dot won't disappear

rustic garden May 1, 2024, 8:56 PM

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Platform: Xbox series x
Issue: Premium shop is completely blank and red dot present. Have restarted and issue persists.

ionic sand May 1, 2024, 9:11 PM

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Platform: Switch
Issue: Premium shop (and the rest of the menu such as star path etc) won’t load anything it’s all blank

slate quiver May 1, 2024, 10:09 PM

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Switch:
Shop is blank can't see or purchase anything

spark yarrow May 1, 2024, 10:10 PM

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Platform: PC
Issue: Premium shop is loading, however, cannot buy moonstones

tough plover May 1, 2024, 11:44 PM

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Platform: PS5
Issue: featured items doesn't appear (in every tab - featured, star path, bundles, moonstones)

ornate moon May 2, 2024, 12:09 AM

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Platform: PC/Steam
Issue: Featured Items in each tab doesn’t seem to appear

buoyant kestrel May 2, 2024, 5:12 AM

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Platform: Switch
Issue: Featured items on all the tabs are blank
Pic below:

rocky sun May 2, 2024, 7:22 AM

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Platform: ps5
Issue: items not appearing in premium shop. Tiles are visible and the boarders of said tiles light up when you navigate to them, but the item, price, and info do not display.
Screenshot/Video:

hollow flare May 2, 2024, 7:26 AM

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Platform: Xbox X/S
issue: Not appearing in shop

sudden stirrup May 2, 2024, 8:44 AM

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Platform: PS5
Issue: cant view whats in the premium shop

foggy needle May 2, 2024, 10:43 AM

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Platform: switch
Issue: red dot won't clear from the premium shop tab, driving me nuts

dark gust May 2, 2024, 12:02 PM

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Platform: Xbox Issue: The premium shops just shows empty blue squares, same with all the Bundles

zenith jackal May 2, 2024, 4:47 PM

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Platform: PS5
Issue: Cannot see anything in the shop. (Although it was all there 24 hours earlier)

outer solar May 2, 2024, 5:10 PM

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Platform: PC (Steam)
Issue: Red dot won't go away (even after restarting the game)

vivid gyro May 2, 2024, 6:12 PM

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Platform: switch
Issue: cannot see anything in the shop:/ so I can’t buy any moonstones either

bleak leaf May 2, 2024, 6:47 PM

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Platform: Steam Deck
Issue: premium shop not loading even though it loaded right after update.

polar delta May 2, 2024, 6:58 PM

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split flame **Please post here if you’re having Premium Shop related issues. Use the format...

Pc
My shop had worked and the rest of the time its like this.

primal roost May 3, 2024, 2:10 PM

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Platform: PC Shop is totally blank. Like the pictures above. No interaction possible

serene thorn May 4, 2024, 12:31 AM

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Platform: PS5. Red dot not going away, even with reboot.

unique cliff May 4, 2024, 3:33 PM

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Platform: switch
Issue: red dot above "shop" persistent despite nothing new. Shop intermittently doesnt display anything.

dry ivy May 4, 2024, 3:34 PM

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Platform: Switch
Issue: Premium shop shows blank blue boxes even after restarting game and system.

mighty jolt May 4, 2024, 5:21 PM

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Platform:PC Steam
Issue: unable to purchase moonstones

fair wind May 5, 2024, 4:26 AM

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Platform: Xbox pc
Issue: purchased moonstones not showing up in moonstone count.

proud flower May 5, 2024, 10:23 AM

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Ariel dress bought in premium store has these 2 spots on top of the dress that kind of look like skin color. It doesn’t have those spots when previewing the dress, and I have them on both PlayStation and on switch.

supple monolith May 5, 2024, 11:37 AM

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Platform: Steam/PC
Issue: Shop appears as blank at random, and red dot never disappears

violet finch May 5, 2024, 4:29 PM

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Platform: Switch
Issue: my Star Path is completely broken, but specifically the Duties tab. It has been this way for two days despite restarting the platform and the game multiple times. I am connected to the Internet. The Rewards tab also does not register my purchases

rn_image_picker_lib_temp_f31e7eed-8d3a-4190-be6d-5e4d5acc45ec.jpg

jolly arch May 6, 2024, 2:23 AM

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Platform: Switch.
Issue: Cannot view any premium shop pages.
(I guess it saves me from spending on my moonstones. 🤪)

signal knoll May 6, 2024, 3:23 PM

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Platform: Switch
The premium shop likes to go through the loading process & then show me blank boxes.
Additionally, the Star Path duties don't load and I can't get to that view at all.

rn_image_picker_lib_temp_9975e1fa-bad5-46df-b136-8d9311180321.jpg

dull ember May 6, 2024, 6:36 PM

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Platform: Nintendo Switch
Issue: Only blank boxes show, and I can't press A for more details on any of them and I can't purchase anything either.

snow canyon May 7, 2024, 8:49 PM

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Platform: PC
Issue: premium shop items not showing and red dot on shop won’t go away
Screenshot/Video:

tulip jackal May 8, 2024, 7:17 AM

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Platform: PS5
Issue: Same as others, premium shop shows up as blank blue squares. Unable to purchase anything.

slate quiver May 8, 2024, 1:30 PM

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Switch:
Red dot still hasn't gone away under shop. Its really irritating please fix

signal cipher May 8, 2024, 6:25 PM

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Nintendo switch same issue red dot does not go away and today blank screen in premium shop

merry pivot May 8, 2024, 7:33 PM

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Platform: Switch
Issue: Blank blue squares in premium shop, unable to purchase anything. Reloaded several times with no change.

loud geyser May 8, 2024, 9:14 PM

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White "water" in the well I believe it's supposed to be blue and actually look like water(it looks like milk) noticed it when looking at the new house skin for this week

karmic ingot May 9, 2024, 4:27 AM

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Platform: Switch
Issue: Instead of hovering and then coming down to ground level as it did when I first placed it about 20 minutes ago, Carl's house is now starting at ground level and sinking.

outer solar May 9, 2024, 3:14 PM

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Platform: PC (Steam) + Nintendo Switch
Issue: We both have got the same 3 issues: (1) The premium shop often appears empty (although this does fix itself after restarting the game entirely). (2) The red dot won't go away (even after looking at every single thing in there). (3) The water in the well of Belle's Cottage is white like milk and not at all looking like water... It also shows weird white grass or something inside it. I hope this gets fixed, because this is a premium item 😕

vale ravine May 9, 2024, 5:32 PM

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Platform:Playstation
Issues:Shop isnt loading for me i wanted to buy more moonstones

magic zealot May 11, 2024, 10:41 AM

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Platform: switch Issue: shop will not load anything for me to buy

ebon rivet May 11, 2024, 12:54 PM

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Platform Xbox s. Issue shops/bundles/moonstones not showing

finite fiber May 29, 2024, 7:52 PM

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Platform: Switch
Issue: unable to place jungle cruise boat in front of waterfall the way it’s displayed in your advertisement. I feel like I wasted moonstones on false advertisemnt. (DDLV ad Left - Actual in Game Right)

mortal linden Jun 5, 2024, 11:33 AM

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Platform: Nintendo Switch
Issue: premium shop items missing that were purchased, specifically the fountain of youth

arctic tendon Jun 5, 2024, 4:31 PM

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Platform: PC Steam
Grass clips through the bottom of the Ratatouille Fountain. (other fountains are fine)

ancient token Jun 12, 2024, 9:25 PM

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Platform: Switch
Issue: Cant access premium shop. It says it's unavailable and to check that the game is updated. My game is fully updated.

#[Archived] Update 10 - Premium Shop Issues