[Archived] Update 9 - Scrooge's Shop Issues | Disney Dreamlight Valley | Page 1

hollow cave Feb 28, 2024, 1:28 PM

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**Please post here if you're having Scrooge's Shop related issues.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```

hollow cave Feb 28, 2024, 2:16 PM

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hollow cave **Please post here if you're having Scrooge's Shop related issues. Use the form...

past birch Feb 28, 2024, 2:31 PM

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Platform: Switch
Issue; Armor can be bought infinitely and it deducts 40k. It took 80k from me since I was confused
Dreamlight armor

jolly cosmos Feb 28, 2024, 2:33 PM

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Phlatform PC steam

monsters pants for 50k, won't disappear from table after buying

low shale Feb 28, 2024, 2:38 PM

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Platform: PC

Issue: Dreamlight Armour can be purchased from Scrooge's even if you already have it from the mailbox, it then deducts 40K coins StarCoinDDV and then gives you the "you can't own more than one of these" error but doesn't give you the coins back.

worn orbit Feb 28, 2024, 2:46 PM

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past birch Platform: Switch Issue; Armor can be bought infinitely and it deducts 40k. It to...

This is exactly my issue. 80k lost - Switch Platform

long blaze Feb 28, 2024, 2:48 PM

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low shale Platform: PC Issue: Dreamlight Armour can be purchased from Scrooge's even if ...

Platform: Switch
Issue: exactly the same issue.
Got the same error. Lost 80k, Now it costs 40k.

And it's still in the shop... the reason of buying it was too remove it out the shop.

languid stirrup Feb 28, 2024, 3:27 PM

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Apple Arcade Scrooge Shop also has the armor in the window and the other window shows that its been purchased but it has not.

fathom shale Feb 28, 2024, 3:28 PM

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I'm on ps5 and bought the armor twice and was confused and still don't own

nova jacinth Feb 28, 2024, 3:42 PM

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Platform: PC steam
Issue: new yellow monster pants do not disappear after purchase

craggy sluice Feb 28, 2024, 3:45 PM

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Platform: Switch
Issue: Armor can be bought infinitely and it deducts 40k. It took 80k from me since I was confused, which is same as others as I can see.
Dreamlight armor

warm tapir Feb 28, 2024, 4:13 PM

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Platform: PS5
Item: Hazmat Pants and Armor
Issue: Cannot actually get either clothing item. They can be purchased indefinitely but I can’t actually get them in my clothing collection.

desert cave Feb 28, 2024, 5:46 PM

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Platform: PC steam
Issue: New yellow monster pants do not disappear after purchase and Armor can be bought infinitely

primal temple Feb 28, 2024, 7:53 PM

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Switch, it won't let me buy vanelopes artwork. It takes me money then says transaction error. It gives me the money back but then I don't have my item.

west abyss Feb 28, 2024, 8:40 PM

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Platform:Xbox App via PC
Issue:Scrooge item Transaction Error
Item Name:Hazmat Suit Pants
Screenshot/Video:

uncut valve Feb 28, 2024, 10:18 PM

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Platform: Xbox
Issue: Scrooge store windows always empty.
I was wondering if there was ever a fix for the scrooge store. My store stopped showing anything in the windows shortly after the problem was first discovered. I do not own all the clothes or anything so that should not be the issue. I would love to see items in the window for sale again. So far, I have tried to reinstall game, restart computer, etc. Nothing has fixed the issue yet.

cloud flare Feb 28, 2024, 10:23 PM

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Platform: Switch
Every time I attempt to buy the Hazmat Pants, my game freezes and crashes.

pseudo latch Feb 29, 2024, 1:23 AM

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Platform: PC
Issue: Bought item in shop, took money, did not give item and item is still there to be bought.
Item Name: Summer picnic Table
Screenshot/Video:

polar galleon Feb 29, 2024, 3:44 AM

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Platform:PS5
Issue: It says Transaction error when I try to buy Canopied Couch

velvet lagoon Feb 29, 2024, 3:58 AM

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Platform: PlayStation 5
Issue: Scrooge disappeared from his shop, can’t buy safety goggles for Mikey’s quest.

dull plaza Feb 29, 2024, 4:28 AM

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Platform: PS4
Scarer sulley slippers not available in Scrooge store. Stuck on monster movie night quest.

long blaze Feb 29, 2024, 2:33 PM

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Platform: Switch
Items: Hazmat Suit Pants and Red and White Goggles.

Bug/glitch, buying clothing and clothing items. Bought items, items are still in store, got both items in wardrobe.

mortal shadow Feb 29, 2024, 2:34 PM

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long blaze Platform: Switch Items: Hazmat Suit Pants and Red and White Goggles. Bug/glitc...

Same issue also for xbox.

onyx cosmos Feb 29, 2024, 5:17 PM

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Platform: PS5
Issue: bought item in shop and did not give me the item. Item is still there to be bought but says transaction error
Item name: colorful surfboards
Screenshot:

limber tangle Feb 29, 2024, 6:25 PM

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Platform: PC
Issue: Glitchy Item, I had purchased item and the item won't stay placed after exiting furniture mode. I saved and restarted the game and now it says I don't have item and it is back in scrooge's shop. I repurchased and it took my coin but now still shows in shop as a new item and it isn't in my inventory of items. I think this item is just bugging out because other items in furniture mode that I have just purchased work.
Item Name: Wooden Side Table
Screenshot/Video:

lethal pebble Feb 29, 2024, 10:30 PM

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Platform: Switch
Issue: Transaction Error causes item to not be purchased.
Item Name:Apothecary Shelf
Screenshot/Video:`

fringe cloud Feb 29, 2024, 11:46 PM

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Platform: Steam/pc
Issue: scrooge holds his store hostage until you play scramble coin with him 😭 if he's one of the bonus characters for scramble coin that day, he stays outside and will not go in or let you order items until you play
(I know the obvious solution is to just play scramblecoin with him, and I did that - but I have the game maxed out for rewards, I don't like it, and I try to avoid it as much as I can. I don't want to be forced to play it just to order items at the shop)

maiden sandal Mar 1, 2024, 12:03 AM

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Platform: Switch
Issue: Transaction Error says item can not be bought
Item Name: Cinderella craft desk
Screenshot/Video:

near widget Mar 1, 2024, 12:04 AM

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Scrooges shop still showing already purchased items when I haven't bought anything yet. For many months my windows have shown purchased signs and have not had any items. For the first time the armor was in the right window but the left window was still bugged. Today my entire usual 4 item clothes sections with were all empty. I play on pc.

safe valley Mar 1, 2024, 12:12 AM

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Switch
Issue: when others visit my shop, the items I've shown them are different from what they see when they arrive
All items, not a specific item

safe valley Mar 1, 2024, 1:41 AM

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Here is a better example as the last person sent me the incorrect screenshot lol

high spire Mar 1, 2024, 1:52 AM

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Mac
Purchased items took gold but did not get items
I purchased the Cinderella craft table and then bought 9 more from Scrooge but I only have one in my inventory. I did this with several new items I had today but I can’t remember all of them. I only have one of each in my inventory.

velvet lagoon Mar 1, 2024, 10:32 AM

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Platform: PC/Steam
Issue: Item "Golden Vanity" returns a Transaction Error when purchasing. Star Coins are charged, but the item is not received in inventory, and remains on the pedestal. Not sure if it's relevant, but I was shopping someone else's store when this happened. I successfully bought two other items though, so I think it's just an issue with this table.

spare sinew Mar 1, 2024, 11:29 AM

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Platform: PC (Steam)
Issue: I don't know of this is intentional, but I just bought the Hazmat Suit Pants, but they are somehow still available in the shop... Before the update, clothes would disappear ones you bought them, since you can only have one of each clothing item. It luckily did show up in my collection and wardrobe (and I can put it on)!

thin python Mar 1, 2024, 11:57 AM

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Platform: switch
Issue: purchase window is halfway off the screen

shut veldt Mar 1, 2024, 1:20 PM

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Platform: PC | Steam
Issue: one of the windows on the outside does not have a "sold out" sign, there is nothing in the window at all.

fading cypress Mar 1, 2024, 2:07 PM

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Platform: PC/Steam
Issue: Purchased Drink Cabinet from Scrooge's store yesterday (after waiting soooo long to get it!) and was unable to place it. Tried to order another one from Scrooge and it said "Invalid Item". Today it is not in my inventory and when ordering items from Scrooge it does not appear on my list of previously purchased items.
Item Name: Drink Cabinet

twin nymph Mar 1, 2024, 10:21 PM

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Platform: Pc/epic Issue: When buying blue vending machine, transaction error appears, Earlier today i did buy it and it worked ok, but when placing the item, it disappeared, when trying to buy more, i got "invalid item". And now after restarting the game, it appeared back at the store (it disappeared from my item library) but i cant buy it again (transaction error). Item name: Blue Vending Machine

ashen cypress Mar 2, 2024, 5:32 AM

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Platform: Switch
Issue: glitching through roof and character not moving

icy pecan Mar 2, 2024, 6:17 PM

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Platform: switch
Issue: no update to Scrooge’s shop for four days (since the first day I played the update). The ad for belles bundle is also still showing up as the game loads.

wispy shell Mar 2, 2024, 6:55 PM

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Platform: PS4
Issue: walked into Scrooge’s shop and wasn’t able to move. Camera is out of bounds, glitching out of the map

near widget Mar 2, 2024, 9:16 PM

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Platform: PC/Steam
Issue: Many Items are already sold when I first enter the shop. Both windows, 4 spot clothes middle, 4 spot clothes wall

queen salmon Mar 2, 2024, 9:48 PM

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Platform: PC
Issue: Scrooges Store Signs, made 4, placed 4, the quest keeps saying only 3 were placed. The 4th didn't register no matter what I did. Restarted and now the 4th is missing and can't make another.
Item Name: Scrooges store sign

onyx cosmos Mar 3, 2024, 1:10 AM

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Platform PS5
Issue receiving another transaction error for an item I don't own.
Item pearly piano bench

whole comet Mar 3, 2024, 2:42 AM

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Switch/Transaction Error-won’t allow purchase/Student Desk

wraith grotto Mar 3, 2024, 3:16 AM

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PS5
Getting a Transaction error trying to buy the gamer desk from wreck it ralph. I don’t own it but it’s something i’ve really been wanting to get in scrooge’s store 😭

terse timber Mar 3, 2024, 12:03 PM

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Platform: PC
Issue: Can' buy this item for the Lion King collection.
it says I have it.. But It's still staning in the shop as well.. Can't buy it..

rigid jewel Mar 3, 2024, 3:25 PM

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Platform: Xbox one
Issue: Scrooge is almost never in his shop. I have to find him wandering around the map and ask him to hang out, then go to his shop to be able to buy anything.

trim aurora Mar 3, 2024, 5:06 PM

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Scrooge shop has not changed since the update. As well as daily conversations and villager favorite gifts. Cannot pick up foraging items such as garlic or basil. Fish not spawning in glade of trust , dazzle beach, or frosted heights

snow tinsel Mar 3, 2024, 5:41 PM

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Platform: switch
Issue: my stores clothing section has been 'sold out' for the last week and hasn't refreshed despite not having all the clothing options

velvet lagoon Mar 3, 2024, 6:23 PM

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Platform: Steam & Switch
Issue: This is the second instance where i've received the Transaction Error message. Yesterday I successfully purchased a wallpaper, but when i went out and back in it was still there and marked as new but wouldn't let me buy. It did not track in my collections and it's not in my inventory. The same thing happened today with the Blue Vending Machine from the Monsters Inc collection.

normal moon Mar 3, 2024, 8:21 PM

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Platform: ps5
Issue: one of the items (closest to the cash register) on the right will not let you buy it. It says transaction error. He takes your money and you don’t get the item but then the money is back. You never are able to buy the item though.

buoyant shale Mar 3, 2024, 8:23 PM

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I purchased a "Oval medium wood dining table" earlier. the purchase went trough, and I got it as a new item. later on when I logged in again, the item was gone from my inventory, and my collection tab and it was back in scrooge store (with a red dot) When I tried to purchase it again, I got "Transaction error" and it just stays in the same spot. - I can buy other items from the scrooge store with no problem, and this seems to be the only item

velvet lagoon Mar 4, 2024, 10:57 AM

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Platform: PC/Steam
Issue: Another item returned a Transaction Error for me. This time it was the "Red Kitchen Island" in my own Scrooge's Store.

grizzled rapids Mar 4, 2024, 3:09 PM

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`Platform: pc steam
Issue:transaction error in scrooge shop
Item Name:
Screenshot/Video:

sonic pulsar Mar 4, 2024, 3:09 PM

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Platform Xbox I've had issues buying apothacry unit keeps saying transaction error but taking money tried 5 times at different times even closed game then reopen

verbal coral Mar 4, 2024, 5:01 PM

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Platform: switch and xbox
Issue: can't buy displayed item from Scrooge shop. Rustic bench.

I bought the bench about 1hr ago on my xbox account. It went into my new item category. I then 1 hr later get on my switch and go into my shop and the item re appeared. I looked to re buy and it won't let me.

I don't own the item & it won't let me purchase 😢

craggy condor Mar 4, 2024, 9:22 PM

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Platform: PC
Issue: Bought this rug in my shop today, but now when I try to order more, it just says "invaliditem" and doesn't allow purchase

UPDATE!!!! Now it's not showing that I even own this item, and I've had the same error today with the wooden dining table.

last cave Mar 5, 2024, 2:19 AM

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Platform: Switch
Issue: Transaction Error (not able to purchase Lemon Clock
Item Name: Lemon Clock
Screenshot:

last musk Mar 5, 2024, 6:43 AM

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Platform: Xbox
Issue: transaction error not able to purchase vine pumpkin shelf
Screenshot:

tulip fog Mar 5, 2024, 11:06 AM

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Platform: Switch
Issue: Bought it and tried to put it but the item disappeared when exiting furniture mode. After reloading the game, item reappeared at the shop and when I try to buy it again I get a "Transaction error" message.
Item Name: Green Floral Wardrobe (Encanto)

velvet lagoon Mar 5, 2024, 1:31 PM

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Platform: Xbox Issue: Scrooge shop stairs up on the right. Display with 4 items, you need to an item before you can buy the item in the back corner. So if you already have the item that’s blocking buying the item in the corner where you can’t walk, you need to buy something you have first 😔

granite tundra Mar 5, 2024, 2:19 PM

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Platform: Steam
Issue: I bought the MI open cabinets and it went through. When I went back into scrooges later it shows wasn’t purchased and not in inventory. When trying to purchase I am getting transaction error and it takes my money
Item Name: MI Open Cabinets
Screenshot:

verbal coral Mar 5, 2024, 5:46 PM

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Platform: xbox & switch
Issue: Scrooge shop
Item: over wooden desk

2nd time this week the error has happened with an item I bought & glitched back into the shop as re purchasable & I can't re buy it so annoying.

cosmic pike Mar 5, 2024, 6:10 PM

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Platform: Xbox one
Issue: still receiving items I own more than item I don't have, I have had the same chandelier in the spot where the hanging lights are up tip since the new update
Item Name: dirty chandelier
Screenshot/Video:

rn_image_picker_lib_temp_86e9a855-bb72-43ab-9647-25e8c14d1ea5.jpg

velvet lagoon Mar 5, 2024, 9:45 PM

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Platform: Nintendo Switch
Issue: Transaction Error?
Item Name: Hazmat Suit Pants
Screenshot/Video:

gray pelican Mar 6, 2024, 4:04 AM

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platform: xbox pc gamepass
issue: trying to purchase an item in scrooge, but it keeps saying "transaction error" after finishing the dialogue. ive even closed my game out completely multiple times.
item name: moana stone sink
screenshot:

dreamy reef Mar 6, 2024, 2:35 PM

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Platform: PC
Issue: Glitchy Item, i can't buy it it said tansaction error
Item Name:Royal Bookshelf with Greenery
Screenshot/Video:

polar verge Mar 8, 2024, 4:33 PM

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Platform: PC / steam
Issue: transaction error
Item Name: furniture and clothing items

twin linden Mar 9, 2024, 3:25 PM

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Platform: Xbox
Item: doors
Issue: still no doors on my game despite having checked the shop every day. Could there not just be a section for doors like there is wallpaper etc.

autumn willow Mar 9, 2024, 6:11 PM

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Platform: PS5
Issue: can’t access the star path options in scrooges shop or in furniture mode.

slate estuary Mar 10, 2024, 12:03 AM

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Platform: Steam
Issue: Front window displays will not refresh
Item Name: The front clothing displays have been blank for 4 days, and I only own 50% of clothing sets.
Screenshot/Video:

balmy vine Mar 10, 2024, 9:53 AM

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Platform: switch
Issue: Glitchy Item, i can't buy it it said tansaction error
Item Name: studious bookshelf
Screenshot/Video:

trail nebula Mar 11, 2024, 8:20 PM

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Platform: Steam/Steamdeck
Issue: Transaktionsfehler (I play in German) Purchased the Red Vending Machine, Place in the shop was empty, saved game, reloaded in the afternoon, item still in the shop couldn’t buy it because of transaction mistake
Item Name: Roter Verkaufsautomat
Screenshot/Video:

terse sky Mar 12, 2024, 3:40 AM

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Platform: PC
Issue: ‘Invalid Item’ error when trying to buy more of an item. The item then disappears from my shop completely when restarted.
Items: Black Desk and MI Water Cooler

opaque python Mar 13, 2024, 5:53 AM

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Platform: PC
Issue: I successfully bought this bathtub this morning. I got on later and I no longer have it and get "transaction error" when I try to buy it.
Item Name: Golden Bathtub
Screenshot/Video:

ember thunder Mar 13, 2024, 5:51 PM

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Platform: XBOX
Issue: Purchased Bookcase (Cinderella) before reset, shop did not reset and item was there again after reset, when I try to purchase item again, I’ve given a “Transaction Error” Item is no longer part of my collection.
Item Name: Bookcase (Cinderella)
Screenshot/Video:

thick mist Mar 15, 2024, 12:24 PM

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Platform: switch
Issue: it’s happened with a few things where it just slightly appears off the screen. Not sure if it’s just scrooges shop yet though.
Item Name: black cropped cardigan
Screenshot/Video:

violet fiber Mar 15, 2024, 7:40 PM

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Platform: Switch
Issue: When I try to buy something, I’d sometimes get a “Transaction Error” instead of getting the item I just bought. (At least Scrooge gives me refunds)

dapper karma Mar 16, 2024, 9:08 PM

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Platform: Nintendo Switch.

Item Name: Velvet Ottoman.

Issue: During a Valley Visit into someone else's Valley, I went to theor Scrooge Store to try buying the velvet ottoman. However, after trying to purchase the seat, the game showed me "Transaction Error" and I never got it. After a few more times to try buying it, as well as the other player quitting and reloading their game to invite me back, the Transaction Error still shows and I was unable to purchase the velvet ottoman.

tranquil perch Mar 16, 2024, 9:42 PM

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Platform: PC (Steam)
Issue: Error purchasing an item from Scrooge's store. Bought it, couldn't buy more, saved and reloaded, do not have the item and cannot purchase at all now.
Item Name: Dark Wood Dresser
Screenshot/Video:

sharp valley Mar 17, 2024, 8:57 PM

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Platform: PC/Steam

Issue: transaction error, while trying to buy a rug. Bought it successfully, exited the store, walked back in later, and it was back, and instead showed i bought a locker I did not purchase gone instead of the rug. Now I cannot buy the rug and its not in my inventory.

Item Name: Mickey and Friends “Purple Oval Rug”

void quail Mar 17, 2024, 9:35 PM

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Platform ps5

Issue: transaction error bought a counter successfully came back in lost a different item the counter was back and I can not repurchase. It is not in my collection either and it still has a red dot.

bold oar Mar 18, 2024, 11:01 AM

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PLATFORM: PC

ISSUE: I bought the Frozen table, I wanted to buy other copies but it gives me an "invaliditem" error. I tried placing it in my house but it disappears and goes back to the furniture inventory. The same thing happened to me yesterday with another item which then disappeared and I no longer own.

ITEM NAME: Library Side Table

grand night Mar 19, 2024, 9:15 PM

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Platform: PS5
Issue: Shop clothing and accessories not refreshing daily and I am nowhere near having all the clothes and accessories

fast burrow Mar 20, 2024, 8:18 AM

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Platform: Nintendo Switch
Issue: Invalid Item error when trying to buy a duplicate of Vintage Wooden Dresser. Restarted game, it is “unpurchased” that it’s available back at Scrooge’s & no longer owned in my inventory or collection. I attempted to buy it again then Transaction Error occurs straight afterwards.
Item Name: Vintage Wooden Dresser

livid lintel Mar 20, 2024, 9:41 PM

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Platform: Switch
Issue: Items are available to order from the Utilities category that are not actually utilities
Item Name: Jack Skellington's Chalkboard; Grand Bookshelf; Ornate Curtain

graceful sleet Mar 21, 2024, 12:47 AM

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Platform: Ps5
Issue: Invalid item. Bought a wooden dining table from a friend's store, did not stay in my collection. Got it today, 2 days later in my own Scrooge's and upon buying is now showing in my collection but won't let me order any more. Have also built everything on EI several times over only to have it constantly to be removed from my collection.

fast burrow Mar 22, 2024, 8:35 AM

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Platform: Nintendo Switch
Issue: Invalid Item error when trying to buy a duplicate of Lagoon Vanity.
Item Name: Lagoon Vanity

vale meteor Mar 22, 2024, 9:51 AM

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Platform: PC
Issue: When I entered the shop today, this happened. I cannot even move. I restarted the game and it didn't help. It was completely fine just yesterday

vocal plank Mar 24, 2024, 4:14 PM

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Platform: PC
Issue: Issue occurs when attempting to purchase additional copies of this furniture item.

viral apex Mar 24, 2024, 4:51 PM

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Platform: Steam/PC Issue: Transaction Error. Two separate instances where an item was available, I purchased it, but it did not show up in my inventory. It was also still showing up in the store but when I tried to repurchase I got a transaction error. Item: Pumpkin Vine Shelf, and Craft Desk.

sleek epoch Mar 25, 2024, 9:58 AM

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grand night Platform: PS5 Issue: Shop clothing and accessories not refreshing daily and I am...

I’ve been having the same issue for months 😭

copper glen Mar 25, 2024, 3:07 PM

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Platform: Switch
Issue: Pop up purchase window half off the top of the screen.
Item: All

dim sand Mar 25, 2024, 5:52 PM

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ISSUE: trying to purchase walle's tub abs is was on lower level and it didn't leave when buying, so bought again and got transaction error.

thick shadow Mar 26, 2024, 12:15 AM

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Platform: PC
Issue: little mermaid couch won't purchase
Item Name: Shell couch and starfish pillow
Screenshot/Video:

meager yoke Mar 26, 2024, 12:58 AM

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Platform: PC
Issue: Tranaction issues and Error from trying to buy
Item Name: Conjurers Bookshelf
Screenshot/Video:

hidden fiber Mar 26, 2024, 10:00 AM

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Platform: PS4
So I bought an item from Scrooge kinda recently, and I just noticed it isn’t showing up in my inventory. Anyone else experience this? (Item is the Monster’s Inc Fireplace)

cyan sun Mar 26, 2024, 10:39 AM

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Platform: Switch
Issue: Scrooge not having clothing for sale even though I have only bought his stuff once.
Screenshot/Video:

stuck vault Mar 27, 2024, 12:58 AM

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Platform: PC
Issue: Transaction issues and Error from trying to buy
Item Name: Cute Nightstand from Tangled
Screenshot/Video:

pseudo latch Mar 27, 2024, 2:16 AM

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Platform: PC
Issue: Transaction issues and Error from trying to buy
Item Name: URSULA'S VANITY
Screenshot/Video:

crisp phoenix Mar 27, 2024, 12:30 PM

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Platform: PS5
Item: Blue double door counter
Issue: It says it’s the black double door counter but obviously it’s blue, and btw I have already the black counter in my collection

jaunty mantle Mar 27, 2024, 7:27 PM

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ashen cypress Platform: Switch Issue: glitching through roof and character not moving

Same issue but for Platform: PC

hidden fiber Mar 28, 2024, 6:59 AM

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Platform: PS4
When trying to purchase this item I get “transaction error” and I notice others have this same issue.

pure night Mar 28, 2024, 9:32 PM

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Platform: PS5
Item: Tangled chandelier
Issue: Unable to purchase item.

Bought the Tangled chandelier from the lower pedestal earlier today. Everything seemed fine until I entered the shop again later the same day. I then noticed that the chandelier was still there and that an item on the same pedestal that I did NOT buy had disappeared. I am now unable to repurchase the chandelier and I keep getting a 'transaction error' message. Worst of all is that the chandelier has now disappeared from my collection. 😩

final vigil Mar 28, 2024, 10:38 PM

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Platform:Switch
Item:White Double-Basin Sink with Concrete Top
Issue: Transaction Error

vivid parrot Mar 29, 2024, 2:09 AM

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Platform: Xbox series X
Item: Icy Glazed Couch
Issue: Transaction Error
Go to purchase it and it takes my money but doesn’t give me the item,I have saved and restarted my game and still won’t let me purchase it

spare sinew Mar 29, 2024, 3:03 PM

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Platform: PC (Steam)
Item: Partners Statue
Issue: Idk if this is supposed to happen, but it feel weird to see this item already in the shop. I thought everyone just got this in the mailbox?

odd summit Mar 30, 2024, 1:52 AM

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Platform: Nintendo Switch
Item: Scrooge's Shop
Issue: How do I upgraded Scrooge's store further when there aren't any yellow sign in front? I've upgraded till the yellow sign had disappeared in the Valley as well as Eternity Isle, yet it shows up as an unclaimed reward under "Village" tab.

thick shadow Mar 30, 2024, 2:26 AM

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A random cube in the sky

ancient leaf Mar 30, 2024, 3:21 AM

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Platform: Mac issue: Cannot buy bookshelf as it keeps saying transaction error

balmy bluff Mar 31, 2024, 12:33 PM

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Platform: pc gamepass
Issue: for the past 3 days my clothes in the shop has been sold out

thorn cipher Mar 31, 2024, 8:29 PM

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Platform: Apple Arcade iPhone | Issue: front windows of Scrooge’s Shop empty | Front two windows for clothes are empty and not renewing each day.

steep kiln Mar 31, 2024, 10:47 PM

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Platform: Xbox series X
Issue: While leaving Scrooge's shop it'll freeze on the loading screen and I have to close out game and reopen it.

long blaze Mar 31, 2024, 11:37 PM

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Platform: Switch
Item name: Skellington's Bookshelf, Tim Burton's The Nightmare Before Christmas
Issue: Transaction Error. 😭Try too cloud save and restart, did not work.

(Oo snap... So bought it like 100 times too try different things. Going in and out the store, restarting game again, etc. Lost my money...)

rn_image_picker_lib_temp_93ed2b06-fa6b-47f3-92aa-44cb5eda23c7.jpg

scenic oxide Apr 1, 2024, 3:13 AM

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Platform: PC
Issue: haven't had any clothes/accessories in the shop in 4 days
Item Name: all clothing
Screenshot/Video:

clever fern Apr 2, 2024, 1:20 AM

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Platform: PC
Item name: Apothecary Shelf
Issue: Transaction Error.

deep flint Apr 2, 2024, 12:39 PM

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Platform: PC
Item name: Galaxy Table
Issue: Transaction Error.

Similar to everyone, I have bought the from the lower pedestal earlier today. I entered the shop again to see the item on the pedestal. It disapeared from my collection and I wasnt able to re-purchase it as it kept coming up with "Transaction Error" message.

rancid matrix Apr 2, 2024, 11:05 PM

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Platform: Switch and PC
Item name: wallpapers and floorings
Issue: There are no more wallpapers and floorings in Scrooges store, even though they aren't in the collection (furniture sets) yet.
However, I have all of them in furniture mode, but I just don't have them in my collection.

worn gulch Apr 3, 2024, 4:09 PM

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Platform: playstation
Issue: No wallpaper is showing up in my store despite that i am missing somuch wall paper.
And some things are not showing put in my collection but if i go to furniture mode its there.

spare sinew Apr 3, 2024, 9:53 PM

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Platform: PC (Steam)
Issue: Nala's Waterfall preview in Scrooge's shop is incomplete (without all plants)

mystic ginkgo Apr 3, 2024, 9:57 PM

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Platform: PC
Issue: Got stuck as I enter Scrooge's Shop

sage shuttle Apr 4, 2024, 2:09 PM

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Platform: Switch
Issue: sold sign showing outside shop windows and inside same place. I can buy items from everywhere but the windows. I don’t think I’ve gotten all the dresses/costumes yet?

hearty mango Apr 5, 2024, 5:12 PM

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Platform: steam/pc
Issue: the pink ice stand can't be bought, not in solo play nor in multi play it doesn't show up in my collection after "buying" it and it doesn't disappear out of the store
Item Name: Pink ice cream stand
Screenshot/Video:

opaque python Apr 6, 2024, 7:33 PM

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Platform: PC
Issue: I walked into the shop and this is my view. Can't move. 😅
Item Name: The whole shop

dusty tartan Apr 7, 2024, 12:31 AM

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I have tried to buy this darn necklace for like the 4th or 5th time now it keeps telling me transaction issue but its stil taking my coins i was at 120k now im at 30k 😦

spare sinew Apr 8, 2024, 1:14 PM

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Platform: PC (Steam)
Issue: Second day in a row with no flooring / wallpaper available, even though I do not own every single one yet. I currently am missing 56 wallpapers in my collection and 36 floorings. Although I did notice that I do have some of those missing ones available in furniture mode, but they are not registered in my collection... (I will put examples in the Collections Issues thread)

magic jasper Apr 10, 2024, 5:23 AM

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Platform: PS4
Item: Round dining table, and the green Wardrobe from the Encanto collection.
Issue: “Transaction error.”

Going a bit more in depth on this. It seems a bit common, and I can’t currently provide an image. But in purchasing these items, you are provided with a “transaction error”— however, I note this is only after the initial purchase seems to go through. Then upon attempting to buy more in the catalog, you are given a transaction error and unable to buy more of the item. If you restart your game at any point, the item is also no longer in your catalog or collection, and is up for sale in the store again if you restarted within the same day. When you attempt to purchase, it gives you the same transaction error. A bit upsetting, as I would’ve loved to add both of these to my collection.

calm sentinel Apr 10, 2024, 7:37 AM

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Platform: PC (Steam) Issue: 2 days in a row with no update in scrooges shop, have had the same items everytime even if i close the game and restart. It still shows the same items from 2 days ago.

tribal hawk Apr 10, 2024, 6:18 PM

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Platform: PlayStation 5
Issue: I’ve noticed a few days I’ll go into my shop after 24 hours and this platform specifically will not have refreshed to add new items. And I know for certain I don’t own every item of clothing available in the game
Item Name: N/A
Screenshot/Video:

worthy vigil Apr 10, 2024, 8:36 PM

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Switch: still no doors at all!?

fading spire Apr 11, 2024, 11:10 PM

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deep flint Platform: PC Item name: Galaxy Table Issue: Transaction Error. Similar to every...

I am having the same issue with the monsters inc spooky speaker. I play on x box

surreal bloom Apr 12, 2024, 11:05 AM

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platform:pc
issue: stuck in scrooge store chandler

bronze void Apr 12, 2024, 1:23 PM

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Platform Xbox & Switch
Issue: no furniture spawning in the upper right corner in Scrooge’s shop.

rugged pendant Apr 12, 2024, 1:57 PM

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Platform: PC/Steam
Issue: Item Details are off center

fast burrow Apr 12, 2024, 3:26 PM

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Platform: Nintendo Switch
Issue: Can’t buy duplicate of Wooden Dresser due to being InvalidItem
Item Name: Wooden Dresser

magic jasper Apr 12, 2024, 6:22 PM

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Platform: PS4
Item Name: “Industrial Metal Cart”, Monsters. Inc collection.
Issue: Same as previously reported by many others. Item cannot be repurchased after being purchased and disappears from the inventory after leaving store, only to reappear as if you didn’t place it. “InvalidItem” when trying to purchase again, or purchase duplicates.

halcyon badge Apr 13, 2024, 4:45 AM

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Platform: Microsoft store/pc
Issue: Transaction error buying item, takes money briefly but then gives it back after a minute
Item Name: Bamboo shoots

fast burrow Apr 13, 2024, 9:46 AM

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Platform: Nintendo Switch
Issue: InvalidItem
Item Name: Red Modern Couch

craggy condor Apr 13, 2024, 10:16 PM

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Platform: PC
Issue: InvalidItem - the number of these errors I'm seeing and the lack of any tracking on the trello page (unless I am missing something) for this widespread error is concerning 😦
Item names:

Cinderella Craft Desk
Encanto Vintage Wooden Dresser
Red double basin sink
Wooden Dining table
Purple Oval Rug

livid lintel Apr 14, 2024, 6:31 PM

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Clearly, I've already collected this table, so I'm not sure why it's not available to order from Scrooge. I was able to purchase more of them yesterday on my other account.

keen panther Apr 16, 2024, 12:51 AM

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Platform: PC (Steam)
Issue: Transaction error
Item Name: Ursula's Vanity

abstract cairn Apr 17, 2024, 5:03 AM

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Platform: Xbox (Series X/S)
Issue: Transaction Error
Item Name: Piano

fast burrow Apr 17, 2024, 9:00 AM

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Platform: Nintendo Switch
Issue: InvalidItem
Furniture Name: White Kitchen Island with White Marble Top

void dragon Apr 18, 2024, 2:11 AM

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Issue: Purchased the Popcorn Cart from Scrooge’s store and could not place it. It constantly disappeared as soon as I placed it. Today the popcorn cart is gone from my inventory and does not show up in Scrooge’s store to be repurchased.
Item Name: Popcorn Cart
Screenshot/Video:```

cunning bobcat Apr 18, 2024, 4:49 PM

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Platform: PC
Issue: Already sold Items in display windows when nothing had been purchased, daily reset still shows purchased item, happening for a few days now. Will not show any new items/ already purchased items in display windows.

fast burrow Apr 19, 2024, 8:27 AM

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Platform: Nintendo Switch
Issue: InvalidItem
Furniture Name: White Dining Table

dusty patio Apr 21, 2024, 12:06 PM

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Platform: Nintendo Switch
Issue: I entered Scrooge only to find myself not being able to move. The layout was really zoomed out, as if it was a birds-eye view. I took a picture and recorded a video. I was unable to move, so I had to stop playing the game after it froze completely after a while. After the restart I was able to enter Scrooge as usual.
Screenshot/Video:

velvet lagoon Apr 24, 2024, 11:04 PM

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Platform: Xbox
Issue: it takes my gold but says transaction error.
Item Name: Meal in a cup Dispenser

lofty bluff Apr 24, 2024, 11:20 PM

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Platform: Ps5
Issue: Scrooge will not appear in shop. I’ve tried restarting the game.

hot canyon Apr 26, 2024, 10:23 PM

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Platform: PC Steam
Issue: During this quest, when the Forgotten and a regular villager are following me, attempting to interact with Goofy's Stall, Moana's boat, or any purchasable item in Scrooge's Shop will start the usual interaction but immediately cancel it, as seen in the video. If I try again, it works normally though.

digital pike Apr 27, 2024, 8:34 PM

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Can't shop moves only moves the camera a little mc won't move, PC gamepass, with DLC, + transformation bundle,

oblique tulip Apr 28, 2024, 6:20 AM

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Platform:Xbox
Issue: Transaction Error even though I already bought it it's still in shop and not inside my inventory even though I waited so long for it to end up not buyable in my shop.
Item Name: Student Desk (Monsters, Inc.)

austere jay Apr 28, 2024, 9:03 PM

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Platform: PC
Issue: When I try to buy a duplicate of the rounded white wardrobe, it comes up with this error.

reef fractal Apr 30, 2024, 5:01 AM

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Platform: Switch
My store does not load all items .. I haven’t been able to shop in my store since September 2022 I’ve written about this numerous times and I haven’t heard anything back. Please help

austere jay Apr 30, 2024, 11:48 AM

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austere jay Platform: PC Issue: When I try to buy a duplicate of the rounded white wardrobe,...

Platform: PC/Steam
Issue: This item has now disappeared from my inventory and shop options despite having purchased it before.

shell storm Apr 30, 2024, 12:02 PM

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Platform: Switch. I no longer get clothes on my 2 main window displays in Scrooges shop.

hot stump Apr 30, 2024, 6:07 PM

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Platform: PC
Issue: Clothing accessories shelf in the shop is empty / showing everything as purchased. However, I know for sure that I haven’t yet purchased everything there is yet.
Clothing Accessories Shelf: hairstyles, shoes, socks, jewelry, backpacks, etc

slate estuary Apr 30, 2024, 9:50 PM

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hot stump Platform: PC Issue: Clothing accessories shelf in the shop is empty / showing ev...

I'm having the same issue. All of mine have been empty for a few days, but I have a lot of clothing items I still haven't purchased.

hot stump Apr 30, 2024, 10:09 PM

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Glad to know it’s not just me. I went and used the tracker in https://discord.com/channels/938880698478125057/1084168410658766939 and there’s 64 things I’ve not bought from Scrooge’s shop yet. And this isn’t counting premium items, special edition stuff, or seasonal things.

earrings: 2
feet: 6
glasses: 3
hair styles: 6
hands: 20
headwear: 20
neck: 7

#[Archived] Update 9 - Scrooge's Shop Issues

UPDATE!!!! Now it's not showing that I even own this item, and I've had the same error today with the wooden dining table.