**Please post here if you're having crash related issues on PC.
Use the format below:**
Issue (Include Error Codes):
Screenshot/Video:```#(Archived) Update 4 - Crashes on PC
slender lichen
proven orchid
Platform (Microsoft Store, Steam, Epic): Steam
Issue (Include Error Codes): Everytime I try to start the game, there's a pop-up Unity error with the game's logo. There's "unity 2020.3.36f1_71f96b79b9f0" written on it.
Screenshot/Video:
untold dagger
Platform: PC - steam
Issue: not really crashing but performance issues. Lag/minor freezes when buying items in Scrooge shop. Picking up/harvest items lag present. When doing certain actions the character would freeze/lag and not move for 3-5 seconds.
marsh inlet
Platfrom:PC-Steam Issue: I have been playing the game since about 10:00 CDT and all was well until a few minutes ago it crashed and when I went to get back on it keeps giving me an error message saying I don't have sufficient space and to clear up disk "C". I have done that but the message won't go away.
marsh inlet
this is the message
odd echo
Platform: PC-Steam
Issue: After some time playing (and I left the game running while I went out for lunch) , the game was laggy. And I mean REALLY laggy, with image stuttering and really low fps. After that, windows produced a BSOD with a video card memory management error, and system crashed. Maybe a video memory use issue? Never had the same problem before this update.
snow phoenix
Platform: Steam
Issue:
When trying to pick up or harvest items, the game freezes, sometimes for a whole minute. Leaving and entering houses freezes the game as well
remote cedar
Platform steam
Issue leaving my house black screened my game, it is forever loading (no codes)
rapid wolf
Platform: PC/Laptop
Issue: crashing after using "build mode". I try to exit & the screen flashes the loading screen endlessly. (side note: this is a seizure risk.) This has happened twice, once before this update & once today.
lyric hawk
Platform: PC, Steam
Issue: Game lags when I try to save and exit building mode. It either freezes or the loading screen just keeps going endlessly and slightly flashing, also the cursor freezes completely. And I can't continue the game from there, have to force shut and the whole building process is never to be seen again.
Bought the game today and this has happened 5 times already (I've played about 8 hours total...) and lost over an hour of building time. Is there a fix for this? 🤔 Thank you.
dire pasture
Platform: PC, Steam
Issue: Since update 4 my game will crash the entire PC without any warning. Usually stutters, and freezes. Before newest update this never happened. It happens within 10 or so minutes of play.
austere meteor
Platform (Microsoft Store, Steam, Epic): Gamepass PC
Issue (Include Error Codes): When I try to open the game, most of the time it gets stuck on the initial loading screen, it stays grayed out with the rotating loading star but it won't load. The couple times I've been able to get past the initial loading screen, I'll get a game initialization error #5 on the next loading screen and the loading bar at the bottom will slow down the closer it gets to the end until it just stops moving.
Screenshot/Video:
wispy veldt
Platform PC
Issue. Have a problem with the game freeze, it has been for a while, not just the update, but got worse after the update, happens no matter what i do, only thing to do is to close the game..
final storm
this happens literally multiple times a day where it freezes and i have to force close the games. its been like this for months. is this a bug thats ever gonna be addressed?
hollow bluff
platform: steam
issue: whenever i try to break ocean debris on the beach, the game crashes and i get a popup that tells me to terminate the program
screenshot:
rapid aspen
Platform : Epic
Issue: Game crashes and causes my PC to shut down as soon as I load up the game. No error codes.
stoic valve
Platform : Game Pass PC
Issue : Can't start the game, try to repair, no changement
Screenshot :
bold crypt
Platform: Game Pass PC
Ever since the update this week my game lags all the time. It crashes over and over.
Has this been addressed yet by the company?
fossil mural
Platform (Microsoft Store, Steam, Epic): Steam
Issue (Include Error Codes): It has already been posted at least once up above, but I am also have the same issue where after building, upon trying to save/exit the game freezes, mouse freezes and am forced to "force quit". For me this is the 2nd time today. It appears to happen if I've been building either too long, or have moved too many objects.
Screenshot/Video: None, but to describe the screen, the "loading" image continually blinks and the last few objects I moved, bounce back and forth between their last position and the desired position.
lyric hawk
Platform: PC, Steam
Issue: In the middle on planting the seed menu gets stuck, I can scroll it on both ways but can't plant anymore and the menu won't close at all, so I have to force shut the game...
tough hollow
Platform : PC, Steam
Issue: Since the update, each time I start mining on the blue rocks on the Beach (small or big, the ones that contain sand), the game opens a window with the code "Unity 2020.3.36f1_71f96b79b9f0" then crashes and closes immediately.
prime kraken
Platform: PC
Issue with screen freezing multiple times a day. Can suddenly happen any time a window is opened or I purchase something. It's happend before, but mostly when picking up memories. Now however it happens all the time and I have to restart the game, sometimes loosing progress. Also the game crashes/freeze up when I am redecorating.
tender igloo
Platform: PC, Steam
Issue: After being able to plant normally a couple times I'll be unable to plant or back out of that menu by pressing any keys and must instead mouse click the backpack icon in the top right. None of the esc menus or other menu shortcuts now work. Trying to interact with a chest/character/stove/crafting table triggers the normal sounds and movement into place but no menu displays and I'm unable to back out of the interaction, force close required. I'm still able to move, pick up flowers/items off the ground and enter/exit my house. Basically things that require me to press E work but nothing else. After a bit more testing, having many different kinds of seeds with me at once may be the culprit.
rough mesa
Platform: PC Steam
Issue: Game crashing when exiting furniture mode. Has been an issue for months and has been reported but the issue is now happening every time.
Screenshot/Video:
faint steeple
Platform: PC, Microsoft Store.
Just finished Simba's mission, the characters are moving freely they are talking as normally but I can't do anything. I just force close twice.
dusky needle
Platform: Steam
Issue: Game completely freezes occasionally when "Give items" confirmation menu appears when doing quests
Screenshot:
solid totem
Platform: Steam
Issue: Game crashed 2 times in a row... I've just been in my house and opened chests
And then.. it crashed again in Merlins house...
dull pier
Platform: steam
Issue: game crashes every time I go into build mode and then save & esc. Completely freezes up and I’ll have to force close the whole game.
queen agate
Platform: PC Xbox Game Pass. I’ve been having issues on PC that I never had prior to the update. The game crashes, sometimes my whole computer. I’m also experiencing a lot of lag. The crashes happen after gardening and moving furniture
fickle echo
Platform: PC - Steam
Issue: Got a digging memory with Minnie. Pressed esc to exit the memory scene and the game soft locked with the memory page still on screen but visuals and audio playing in the background. Unable to resolve outside of exiting and restarting the game.
full drum
Platform: PC Xbox Game Pass
Issue: game freezes/locks up occasionally when picking up memory orbs. Does not happen every time, but sometimes game will freeze when showing the memory (or memory fragment) obtained. Have to force crash the game (alt+F4) and lose any progress from last auto-save. Thankfully this game auto-saves quite frequently.
silver spoke
Platform: PC Laptop, steam.
Issue: Since the new event, my games is always in slow mode, like there missing frames, it makes the game impossible to play.
icy solar
Platform: Steam
Issue: Sometimes when I pick up a memory after the piece is revealed the memory window won't go away, it doesn't respond to ESC or clicking off it or anything and I have no choice but to force close the game. The game is not frozen but I can't control my character. I have also had this happen with some companion windows but I can't remember which right now!
Screenshot:
solid totem
Platform: Steam
Issue: Always crashed when I enter my house.. this starting to get very frustrating since it has happen several times and my savings is gone so I have to start over again..
Please fix this very soon, I will not start the game until this is solved :/
earnest lintel
platform: pc - xbox game store
issue: game constantly freezing, lagging, and there’s freezes especially when going into buildings or switching to build mode. the was lagging before the update but nowhere near to this extent.
turbid pagoda
platform: pc - steam
issue: game freezes or crashes going into build mode. this problem has stayed happening since the most recent update.
mossy knot
Platform: PC Microsoft. Two crashes today. First- game crashed completely when I was transferring gems to my inventory. Second- not really a crash but I couldn’t leave Remy’s restaurant, had to force quit the game.
icy solar
Platform: Steam
Issue: Sometimes when I pick up a memory after the piece is reve...
Platform: Steam
Issue: I remembered the companion windows which cause the same issue as above as it happened today. It's when I have to give them items for a quest, the "give items" window doesn't go away. The buttons still respond to clicking, the window just doesn't close. As above the game is not frozen and I can't control my character and have to force close the game.
Screenshot:
fringe cliff
Platform: Steam
The game is lagging, freezing for 30 seconds to 1 minute then working again for a minute or two before doing it again. Running DLV on a nvdia rtx 3070 with optimal storage and recommended settings. Graphics card was updated this morning and I verified files via steam. Game was working fine until recently. Practically unplayable with how often it freezes today.
steep heron
Platform: PC Xbox gamepass
Issue: Game freezes after gifting sometimes, can only be resolved by force closing. No error code.
untold dagger
Platform (Microsoft Store, Steam, Epic): PC Steam
Issue (Include Error Codes): freezing when doing certain actions. Character would freeze up unable to move for 5 seconds after doing an action. Been on going since the last 2 patches.
Don't know if it has anything to do with the auto cloud saves. But turning off my internet helped with the freezes.... This really shouldn't be an issue for a game to stay online...
noble fiber
Platform: PC Xbox Games Pass
Issue: exiting decorating mode outside, had a flashing strobing effect with the save icon. Music kept playing in the background but the screen kept infinitely flashing with the save icon. Had to force close the app.
Relaunched and tried again. Only moved a few things (didn’t want to lose 10 minutes of decorating again) and the game is currently frozen and won’t Save & Exit. No error code again, I’m going to have to force close.
fathom sinew
Platform: PC Xbox
Issue: I had multiple different flowers that I dropped and rather than go to each biome to put them back, I went into furniture mode and I just placed them back individually and when I came back it does this and I have to force close
lyric hawk
platform: steam
issue: after moving furniture when closing the furniture mode, the screen starts flashing the loading symbol over and over, being stuck. I force closed it and reopened the game, but now whenever I move something it crashes in the same way
video: didnt think of making one
lyric hawk
Platform: PC Steam
Issue: Game crashing when exiting furniture mode. Has been an...
I am having this exact same issue on PC as well as switch. (Already posted about it in switch crashes) I have stopped playing it on pc or switch because of this happening constantly
quiet smelt
Plateform: Pc Steam issue: game upon hitting continue the game will go to the loading screen and start loading then freeze and crash giving me the message that Disney Dreamlight Valley is not responding. it doesn't do all the time but its annoying when it does cause i will have to reopen the game.
final lichen
Platform: PC Steam
I don't have an error code, since what happens is that my game just suddenly freezes and I can't do anything other than force close it through task manager. It unfortunately happens pretty often, and I have a good PC that meets all requirements.
strong galleon
platform: steam
issue: after moving furniture when closing the furniture mode, t...
I have had this exact issue just now and grabbed a little video.
digital robin
Platform - switch. Game is crashing often. I am Having to save every couple of minutes to progress .
remote cedar
platform steam
issues - changing goofy's skin froze my game, had to restart. Fixed after the restart though
oblique burrow
platform steam
issue - game crashes when I try to break the sea stones to collect sand. As soon as the animation of it breaking occurs, the game seizes and crashes.
lyric hawk
Platform: Steam.
Issues: Game won't let me exit furniture mode after putting Mini Casita in the forest.
cloud oyster
Platform: PC- Steam
Issue: Game freezes at startup. Tried to verify integrity of files and nothing changed. Only a total restart of my PC fixes it and it comes back eventually. Only started having the issue since latest update.
wispy veldt
Platform: PC Steam.
issue: Can't buy waterfall in the shop.. second time it wont let me buy it ..
fathom sinew
Platform: PC Xbox
Issue: Game randomly closed out of nowhere, didn't even lag or give any warning first. This was the first time it's done this in a long time.
rapid wolf
platform: PC
Issue: crashed to desktop with no notification, just closed like Susie Q's twice. Crashed in "build mode" when placing Nala's level 10 item (well it just froze with the water running on a loop. I had to close via the windows key). Lagged and crashed when trying to feed ravens earlier today. This is ridiculous. How is it less stable than on launch?
distant lion
Platform: PC Steam
Issue: Game won’t load past the opening black screen, just after the Gameloft logo. Restarted PC, updated the game on Steam, nothing works 😦
main flare
Platform: PC Steam
Issue: Game will launch, show the Disney logo. Start the black loading screen with the little loading star in the corner. And it won’t do anything but sit there loading and never opens. So same issue as the person above me.
fathom sinew
Platform: PC Xbox
Issue: Okay so now it just crashed twice within two minutes, both times it was just after visiting Moana's stall.
teal berry
Platform (Microsoft Store, Steam, Epic): Steam
Issue (Include Error Codes): Ever...
I am getting the same pop-up when I go to the pillar of nurturing. This is on Steam. I have set it to Gameloft, they sent me an email saying they have received it and will contact me shortly and I am yet to receive a mail from them.
swift umbra
I am getting the same pop-up when I go to the pillar of nurturing. This is on St...
I’m glad I’m not the only one getting this issue ! Hopefully they will find out why it’s happening …
shy agate
PC/Steam I am still having crashes after reinstalling the game, for the past two updates I HAVE NOT been receiving rain what so ever I’m stuck on Elsa quest idk what to do? I notice the game will un-glitch if I restart the whole game again but I really don’t want to do that this time please help
mighty tapir
platform: steam/PC
game crashes every time when i go into the build mode.
the game freeze completely and i must close the game and start it new.
wet vigil
Platform: Steam
Issue: My first night playing i noticed i had a catfish (one of Goofy's best gifts that day) and when i gave it to him nothing happened. There wasnt a text box or anything moving we just stood there looking at each other. The music was playing in the bkg and i could see animals and villagers moving in the bkg too but i was stuck staring at Goofy. There was never an error code i just had to close the game and open it up again. I had no higher lvl friendship with him and my catfish was gone :(
Screenshots: Unfortunately i dont believe i grabbed any but i will look when i can and if i find any reply to this message with it.
teal berry
I am getting the same pop-up when I go to the pillar of nurturing. This is on St...
So... I was able to skip the scene and everything was all fine and dandy until I had to go and do Maui's quest and destroy the blue rock things and it happened again.
verbal turtle
Unsure if this is a PC crash or performance issue -
Platform: Xbox Pc GamePass
Issue: Game is refusing to launch no matter how i attempt to launch it. I have tried launching it every way possible from the Xbox App/Launcher, the shortcut/path on my desktop, thru window's search bar, and running it as administrator.
coral hound
platform: pc steam
issue: every time it try to use the map the game freezes and if i try to do anything the map goes blank aside from my icon. this keeps happening and its been hours of it