Archived Update 3 - Cloud Saves | Disney Dreamlight Valley | Page 1

wanton vortex Feb 16, 2023, 4:01 AM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue:
Screenshot/Video:```

solid sun Feb 16, 2023, 4:41 AM

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Update 3 - Cloud Saves

solid sun Feb 16, 2023, 4:41 AM

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wanton vortex **Please post here if you're having Cloud Saving related issues. Use the format...

oak fable Feb 16, 2023, 4:00 PM

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Platform: MacOS
Issue: failure to save to cloud
Screenshot/Video:

forest edge Feb 16, 2023, 4:02 PM

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Platform: Switch
Issue: I'm trying to cloud login and it keeps loading for a few minutes and after that I keep getting this message: The game is experiencing some connectivity issues with Cloud Services. Please wait a few minutes and try again. (I am trying for at least 30 minutes)

EDIT:
I got a message from the Customer Care, they are aware of the cloud issue and are working on a fix
With their advice taken into account I worked out a half-fix for my issue (still can't save in cloud, but at least I can play and can see online store and Star Path)
What I did was:

Opened the game as usual, tried to connect to cloud - got my error message
Closed the game, restarted device (Switch console)
Changed my internet connection from my usual (home router connected to optical fibre) to a phone mobile hotspot one
Opened the game and on the main screen connected my cloud account - or at least tried, because it said my credentials are incorrect
Reseted my password - still wrong credentials
Closed the game and restarted my device (Switch console)
Opened the game (still on mobile hotspot connection)
This time cloud account logged in successfully
Got into the game - checked Event and Shop bookmarks - showed nothing
Connected on the Shop view - Shop showed
Restarted the game (still on mobile hotspot connection)
Checked Star Path and Shop - they are working! (As said in the beginning, cloud saving is still not working, I am playing on my local save)

twilit shard Feb 16, 2023, 6:17 PM

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Platform : ps5
Issue : failed to save to cloud and everytime I start the game I begin from where the last cloud save and the progress I make is gone

potent pewter Feb 16, 2023, 6:26 PM

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Platform: switch
Issue: not necessarily just for update 3 but i haven't been able to cloud save once, ever since I downloaded the game months ago. it always says 'failed to upload cloud save to server'

drowsy fog Feb 16, 2023, 7:33 PM

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Platform: Switch
Issue: I can't login. I get told that my account is allready connect with another game? But I am trying to get my cloud save bc I lost all of my data with the new update

flat halo Feb 16, 2023, 9:40 PM

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Platform: Switch and PC
Issue: not connecting to cloud for 2 days now
Screenshot/Video:

true plinth Feb 16, 2023, 10:04 PM

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Platform: switch
Issue: never been able to perform a cloud save

forest plume Feb 16, 2023, 10:20 PM

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Platform: Pc
Issue: I've been having this issue since i bought the game, can't save my game to the steam cloud "Failed to upload cloud save to the server"
Screenshot/Video:

royal flame Feb 16, 2023, 10:48 PM

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Platform: PC
Issue: everytime I select to keep my cloud save it's just goes back to a new safe

honest minnow Feb 16, 2023, 11:15 PM

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Platform: Xbox Series X
Issue: Failed to upload Cloud Save to server is back again in force. Since the last patch it had been bearable with about 50% chance to cloud save. Now it's down to nothing but failures again. Presumably because of the extra server load. Get more servers or fix the code. It's been months. Literally no other application is this bad at saving to the Internet. If you can't code it, consider third party cloud storage and get help.

nocturne acorn Feb 16, 2023, 11:30 PM

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Platform: Switch; Steam
Issue: Unable to connect to online services (overall use of cloud save, event, etc.) Issue started about 2 days ago and remains consistent. No errors displayed other than online services being down. Taken measures include: redownloading game, checking internet connectivity.

copper crypt Feb 16, 2023, 11:46 PM

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Platform: Steam
Issue: Cloud save not showing on steamdeck after updating. The screen for choosing local save or cloud save doesn’t populate anymore.

sharp badger Feb 17, 2023, 12:23 AM

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Platform: PS5
Issue: Cloud save not working. Game has been shut down, console reset. Always had issues with cloud save only working when it feels like it, can work fine for days then not, or on the 5th attempt. Or only in the morning. Or only in the evening. Very annoying and been doing it since Day 1 launch!
Screenshot:

tranquil saddle Feb 17, 2023, 1:54 PM

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My cloud save is completely messed up. I play between my Xbox and switch. My progress from update is completely gone from both systems. My moonstones are completely gone, I had 32k. It won’t let me get the castle skin because it says I already own it, but it’s not equipped or available to equip. Please someone help me.

tranquil saddle Feb 17, 2023, 4:51 PM

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Update to this ⬆️ I cannot play at all, it completely goes back to my cloud save from before update, every time

tropic timber Feb 17, 2023, 7:32 PM

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Platform: PS5
Was playing fine yesterday and all day today. This JUST popped up. Game crashed, I sent report to PlayStation and now having this issue. :/

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vestal mountain Feb 17, 2023, 7:45 PM

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Platform: PS5
Issue: Cloud save not working. Worked fine yesterday but hasn’t worked at all today. I’ve tried all morning to save and it’s not working.
Screenshot/Video:

quartz flint Feb 17, 2023, 8:23 PM

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Platform: Switch
Issue: Failed to upload Cloud Save to server.

dawn star Feb 18, 2023, 12:22 AM

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Platform: Xbox series X
Issue: Will sync to cloud and it says that it was successful. When I log on the next day it says it’s still out of sync by 11 days. Don’t want to risk cross play to PC as it doesn’t appear to actually be syncing and don’t want to lose my progress. Had this problem since Update 2.

rough lodge Feb 18, 2023, 1:02 AM

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Platform: PC
Issue: My game won’t connect to online services so I can’t cloud save my progress even after game restart and switching WiFi networks.

rough helm Feb 18, 2023, 1:35 AM

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Platform: PC

Issue: I played offline for a little bit and saved the game (local save). Now, it won't let me load the local save, everytime I select "keep local save", the window keeps showing "cloud save conflict" and I am forced to chose cloud save, which has less progress in game then local save. Anyone with the same issue?

visual lake Feb 18, 2023, 5:20 PM

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rough helm Platform: PC Issue: I played offline for a little bit and saved the game (local...

I’m having the same issue on switch and PC

solemn birch Feb 18, 2023, 5:35 PM

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Platform: PC
Issue: Game is still saying that I am not online even after I’ve reset my router and modem. Everything connects to the internet except for this game. I think it might be the Cloud Save. Tried uninstalling and reinstalling both Steam and Disney. Still nothing works. No idea what to do.

rough lodge Feb 18, 2023, 5:43 PM

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rough lodge Platform: PC Issue: My game won’t connect to online services so I can’t cloud sa...

Platform: PC
Issue: Still having the same problem as yesterday. I have also uninstalled and reinstalled Steam and DDV with no success to connect to online services so I can Cloud Save.

solar cipher Feb 18, 2023, 5:48 PM

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Platform: PC Issue: Unable to cloud save on Steam at all.

dapper mural Feb 18, 2023, 6:44 PM

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Platform: PC
Issue: Game detects no internet connection, but Steam and all the other games I've tried have connection. Restarted the game, restarted steam, and still get the no internet pop-up when I start the game and I have no access to the event or cloud save

sonic plaza Feb 18, 2023, 7:48 PM

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Platform: Switch
Issue: I've been trying to save my score to the cloud for hours, but it doesn't work. I always get the error message that the cloud could not be uploaded to the server. I have already created an account. Restarting the game and the Switch as well as completely turning off everything did not work. My internet works fine.

covert hinge Feb 19, 2023, 4:14 PM

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Switch:
Received Error #10 when trying to log in and play game, but then when I restarted I was able to use my previous cloud save. However, my mining spots are all empty, I cannot pick up any herbs, Scrooges shop will not get new items and favorite gifts will not refresh

tulip rain Feb 19, 2023, 5:01 PM

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Switch:
Main menu had me select either my Local or Cloud Save, chose Cloud, when the game loaded up it was the Local.
I quickly exited lest I lose 30+ hours of gameplay, tried again, same result. Game is thus unplayable on Switch.

serene flint Feb 19, 2023, 8:41 PM

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I keep trying to save on cloud but evrytime it jeeps saying that it's not working ( i tried for weeks now and still can do it and i don't want to lose mu progression ಥ⁠_⁠ಥ )

dire snow Feb 19, 2023, 11:43 PM

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Plataform: PC with "Xbox Game Pass"
Issue: Have this problem since i started to play, created and linked an account since that day too, don't know what to do

odd lagoon Feb 20, 2023, 1:13 PM

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Platform: Xbox Cloud Gaming and PC

Issue: Hello, I played all weekend through the Xbox Cloud on my cell phone, I saved normally and closed the app, so send the save to the cloud.

I went to play today on the PC, I chose the cloud version (to sync on the PC), but isn't happens, and it continues to load the old save from the PC (almost 4 days withour playing).

I go back to the XBOX Cloud on the Cell Phone, it tells me to choose between the cell phone save (updated) or the cloud save (outdated, but loaded by the PC). I load what's on the phone (so I don't lose the save) and keep everything ok.

But hey, is only the PC sending it to the cloud? I won't be able to play on PC anymore, if I don't lose my Save? :[

hollow valve Feb 20, 2023, 6:58 PM

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I cant connect to the internet. Im hooked up and all. Ive had this issue 1 other time

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mossy wedge Feb 20, 2023, 10:16 PM

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Platform: PC with "Xbox Game Pass"
Issue: Can't save to Cloud, out of sync for more than 8 days now. This happens very often...

chrome bobcat Feb 21, 2023, 2:01 AM

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Platform: PC & Switch
I play on the PC during the day and always make sure to cloud save before quitting. At night I like playing in bed on the switch but it’ll revert backwards hours and hours even when I choose the cloud save file.

olive ocean Feb 21, 2023, 7:42 AM

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Platform: Switch
Issue: Won't save, game crashes a few times.

grizzled loom Feb 21, 2023, 3:23 PM

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Plantform: Xbox
Issue: my cloud save says that it is saved and In sync but whenever I try and play on another device I can’t because my save does not load it loads a lower level save from when I first started playing when the game came out instead of my current save It’s like my save isn’t really saving on Xbox even tho it says it is. This has been a issue since December when I tried to play on another console

radiant tangle Feb 21, 2023, 5:42 PM

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Platform: Pc to Switch
im usually play on pc and save it to the cloud and everything fine but when i try to open the save on the switch its say its good but its old save, only the star path is sync

FOUND a FIX:
open the game on the switch and while loading open it on PC, you gonna get messege the game cant be online bc it open on another platform.

after that the switch will be sync and then just save to the cloud and connect again on pc.

hope it help for those who have the same problem.

uneven edge Feb 22, 2023, 12:49 AM

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Platform: PC/computer on Steam
It struggles to save to cloud... most of the time I have to exit without saving to cloud. Unsure why it saves sometimes to cloud but most of the time it doesn't.

opaque pendant Feb 22, 2023, 11:01 AM

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Platform: PC
Issue: I keeping getting the error message when I try to save in the cloud ><' it'd been like this since update 2

ashen dagger Feb 22, 2023, 1:04 PM

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Platform: window
Issue: failure to save
Screenshot/video:

sonic plaza Feb 22, 2023, 4:29 PM

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radiant tangle Platform: Pc to Switch im usually play on pc and save it to the cloud and everyt...

Does this also work even though you have never saved to the cloud? I don't want to risk losing my progress? Playing on the switch and want to switch to pc.

wicked horizon Feb 22, 2023, 4:51 PM

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Switch: lose internet connection in middle of game (internet is fine). It won't reconnect unless I close game completely.

abstract atlas Feb 22, 2023, 8:11 PM

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Plattform: PC
Issue: Since today I cant login anymore. When I'm trying to login the cloud and click on "login" it does not work. I can reset my password and confirm it, but it wont save my login.

mortal bobcat Feb 22, 2023, 8:49 PM

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platform: pc/switch
issue: i originally got the game on pc and got it again on switch so i could play on the go. the switch save data is now not transferring back into the cloud save, and is giving me this error message in perpetuity. if i click keep local save, the error message returns and i cannot proceed. i'm too scared to keep cloud save because i'd lose all my progress i made in the past few days. every time i close the game on my switch, it backs the data up again but resets whenever i reopen the game, as if it's never actually updating the cloud. how do i fix this so i can play on my pc again?
screenshot/video:

analog maple Feb 22, 2023, 10:07 PM

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Platform: Steam
Issue: Cloud saves still won't work.
Screenshot/Video:
80+ days out of sync. No issues when I play on my PS5 version uploading to cloud, just on Steam. Why? I don't understand how this is still not addressed. This is literally a game-breaking issue for a touted feature of the game (cross-platform progression). I have already lost 50+ hours once.

radiant tangle Feb 22, 2023, 11:20 PM

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sonic plaza Does this also work even though you have never saved to the cloud? I don't want ...

probably not because you need to save to the cloud first before playing on new platform and keep progression

hasty ore Feb 23, 2023, 1:22 AM

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Unable to log in to cloud save on switch I put in my email and password and hit login and it does nothing

hardy bone Feb 23, 2023, 2:28 AM

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Keep getting kicked out online play

jagged jackal Feb 23, 2023, 2:33 AM

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Platform: Switch
Issue: Loss of internet connection (started after this recent update). I’m unable to cloud save, as it says…”Online Services Unavailable”. I have no other internet issues in the house or with any other online games. Internet speed is fast and connected.
Screenshot/Video:

glossy fulcrum Feb 23, 2023, 3:24 AM

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Platform: PC/EpicGames
Issue: when loading the game, it makes me choose between my cloud save, and local save. but when i select local save, it just pops up the menu again. my local save is ahead by many hours, since my cloud save never works. i really dont want to lose my progress!
Screenshot/Video:

rocky ocean Feb 23, 2023, 11:17 AM

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Platform: PC/Steam
Issue: Unable to cloud save for over a month now. Saves locally, but not to the cloud.

floral zodiac Feb 23, 2023, 11:57 AM

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mortal bobcat platform: pc/switch issue: i originally got the game on pc and got it again on s...

I have the same exact issue as well but only on Switch

Platform : Switch
Issues : I upload my save to cloud just fine before i offed, but then I got error message and the game crash as soon as I do the local save..
when i re-open the game i have to pick between cloud or local (which doesnt matter to me, since its only 1 min diff due to that crash) but no matter what i pick it will perpetually give me the notice of cloud save conflict choice :\

wraith hull Feb 23, 2023, 12:25 PM

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Platform: Pc
Issues: My cloud save wont update. I've tried cloud syncing in game and it says it updates but when I go to check on the main menu it has a very old cloud save option. I'm going to get a new pc and really dont want to lose all my progress.
Screenshot: will post in 1hr when timer runs out

tame dock Feb 23, 2023, 1:45 PM

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Platform: PC/Steam For the last 2 days I get a message that says I can't connect to online services and that that the server is having connectivity issues. Therefore, I'm unable to play or save to the Cloud. My PC is not having any trouble with other games or doing anything on the internet.

jaunty garnet Feb 23, 2023, 3:01 PM

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Platform: Xbox one X Issue: failure to cloud save it keeps resetting game back 8 levels and loosing all progress.

spring rain Feb 24, 2023, 11:41 AM

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Platform: PC/Steam Issue: When I wanted to put in the promo code I saw a message that my game is 'out of sync' for several hours. I have no idea what that means and there were no issues when playing yesterday. Not sure what I have to do now to get back in sync, don't want to loose my progress.

unreal dagger Feb 24, 2023, 12:38 PM

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Plateform: PC
Issue: Since a login failure a few months ago, I cannot sync my local save with the cloud. Tough it was servers problems at first but a few months later still have the problem.

edgy quartz Feb 24, 2023, 4:20 PM

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Platform: Xbox and switch Issue: Xbox says it’s successfully saving to the cloud and will show it’s fully synced but if I close the game and open it back up, it says it hasn’t been cloud saved in days. I’m unable to access my cloud save from my switch because it says my last cloud save was days ago. I’ve never had a cloud save issue before this.

ancient palm Feb 24, 2023, 5:44 PM

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Platform: Nintendo Switch
Issue: I have been unable to cloud save since the latest update.

odd lagoon Feb 24, 2023, 7:02 PM

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Plateform: PC
Issue: I tried testing about the sync issue between XboxCloud and PC accounts. But now the game loads forever and doesn't start at all, I've looked for errors and reinstalled several times, nothing.

stiff token Feb 24, 2023, 9:45 PM

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dapper mural Platform: PC Issue: Game detects no internet connection, but Steam and all the o...

I have the same issue. Have you found some solution?

dapper mural Feb 24, 2023, 10:02 PM

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stiff token I have the same issue. Have you found some solution?

It started working again on its own for a couple of days, and then yesterday it couldn’t connect again

neat bridge Feb 25, 2023, 4:05 AM

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Platform: PC
Issue: My game tends to freeze and or crash when it goes out of sync with cloud. This tends to be an issue every hour almost for me. I now try constantly saving to cloud and each time it says "fully synced." But then after about an hour or so of playing, the game will lock up or crash. When I log back in, it says the game is out of sync for 1+ hour. Which tells me that my cloud is not syncing. This has been an issue for me since the 2nd update where it only crashed now and then before - but since the previous update, it's almost every hour.

fallen sun Feb 25, 2023, 5:19 PM

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Platform: Switch

Issue: I have been trying for weeks to save my data into the cloud with no progress then with the last update to fix the store over three weeks of progress has been lost. I am beyond devastated.

thorn frigate Feb 26, 2023, 6:25 AM

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Platform: switch
Issue: try to cloud save from within the control menu in game but it fails every time.

still sinew Feb 26, 2023, 11:54 PM

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Platform: Xbox one
Issue: never been able to cloud save
I dont understand why this hasn't been fixed already when it's been a known issue for quite some time now.

urban fern Feb 27, 2023, 10:17 AM

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Platform: Switch
Issue: Haven't been able to cloud save for 2ish days now.

topaz cloud Feb 27, 2023, 10:18 PM

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Platform:PC
Issue:Have been trying to cloud save since chnaging from switch to PC, but cloud save just will not work on PC and have lost all items collected from the event (4 pages and one on 5th) because it also would not let me choose local save (kept going back to choosing either cloud or local)
Screenshot/Video:

lofty kiln Feb 28, 2023, 1:14 AM

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Platform: PC (Steam)
Issue: Can not cloud save, and have never been able to

tranquil saddle Feb 28, 2023, 12:12 PM

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Platform: switch and PC
Issue: can’t upload cloud save on PC from my switch

ancient palm Feb 28, 2023, 5:23 PM

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Platform: Switch
Issue: Cannot cloud save
I haven’t been able to cloud save since update 3 and it wasn’t something fixed in todays patch so here I am again.

languid hawk Mar 1, 2023, 8:44 AM

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Platform: Pc (gamepass)
Issue: Failed to upload cloud to server (for 4 days now).

robust canopy Mar 1, 2023, 1:10 PM

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Platform: PC- Steam
Issue: Recieving message on startup: "The game is experiencing some connectivity issues with Cloud Services. Please wait a few minutes and try again". I am unable to log in or save to cloud, but I can play offline - though shop and event tabs are empty. When I installed the game on my laptop, and used mobile hotspot to access the internet, everything worked as intended - still unable to connect using my home wifi. I took a break from the game, and came back late February - problem might have started around February 16th update. And the event time is passing without chance of getting items

verbal socket Mar 1, 2023, 1:40 PM

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Pre hot"fix"- Switch Only
Post hotbreak- PC and Switch

No cloud saves, just a circular pattern of clicking Keep Local Save. I can't have my computer in the wifi at ALL if I want to play the game, so instead of having it open on a side screen while I go through my work day, it's staying closed except for the few minutes I go in to check the dailies.

I can't access the store since it won't connect properly to the internet without blocking me into that cloud save loop.

What happens if this isn't fixed in time to buy the items from the Premium Shop loading in a few minutes? Will it be fixed before the next reset since we have no guarantee if it when things will be back? (FAQ still says "may" return, that's not reassuring like Ryan tried to make it seem)

raw fractal Mar 1, 2023, 3:19 PM

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PC
Cloud Save Not Working

finite wing Mar 6, 2023, 4:31 PM

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PC Steam, Every time I save my game to the cloud, when i go to reopen the game it allows me to play for about one minute and then it freezes and crashes, also when I look at my cloud save it says its not there.

ripe igloo Mar 9, 2023, 1:06 AM

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platform: pc, steam
issue: do not have anywhere to put code into

frigid tendon Mar 9, 2023, 10:22 AM

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I play on Xbox one and I've been having problems saving to the cloud since the February update, I have only managed to save the game to the cloud once since then but I haven't been able to save to the cloud for 20 days now which means I can't log in anywhere else because my game progress will not save apart from locally. I messaged Gameloft on day 11 and have still not had a reply with any solutions to try and fix it, I have tried logging out and I get an error message, I have tried swapping my internet over and restarting the console etc but nothing works. Also the game crashes that much that it puts me off playing some days which is a shame because I love this game.

brisk cairn Mar 10, 2023, 12:12 AM

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Platform: Switch and Xbox one
I bought a switch version thinking I’d be able to use cloud save since my Xbox cloud save was up and running. When I try logging in I get the message this game is having cloud save issues, please try again in a few minutes. I’m on kind of limited WiFi, could that be a problem?

old quiver Mar 10, 2023, 4:04 AM

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Platform: PC
I had to bring my computer in for maintenance and was wiped. Once I logged into the cloud save to get my progress back it's acting as though I'm logging in for the first time. I had mostly completed all that was available, how do I get it back?

distant acorn Mar 10, 2023, 4:09 AM

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Platform: Switch & PC
I use cloud save for PC and Switch. However, the cloud saves (although it says it’s the correct file) displays a different game.

i.e. i bought everything in scrooge’s shop on my pc, cloud saved, opened the game on switch and it showed me new items in scrooge’s shop. The amount of stat coins are also incorrect.

errant locust Mar 10, 2023, 8:02 AM

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Platform: PC Steam:
Everytime my kid tries to login on my steam account instead of hers it says that she cannot because there is already an account registered to that address. Yeah we know, so why can't we login? She had a steam account but I had to remove her access for it for sometime because of other games. She still wants to play dreamlight so I said she could use my steam. But now when we load it up its not letting her log in when we press the login button and all the info is correct. so? What are we doing wrong? She is trying to login to dreamlight on my pc. On my version of dreamlight. I have a character on my dreamlight but have not saved it to anything. And can delete my character if it will help. As I just started.

manic dawn Mar 11, 2023, 3:42 AM

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Platform: Switch
Issue: my game will save on the device but it hasn’t been saving to the cloud for about a week or two

clear nexus Mar 13, 2023, 1:19 AM

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Platform: PC, Microsoft - issue resolved! Turns out it was my internet connection, as people had mentioned. We upgraded our modem and I got a new wireless adapter for my laptop, then I was able to save to the cloud for the first time.

opaque rapids Mar 13, 2023, 10:31 AM

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Platform: PC (deluxe version) and switch (base version) , lost progress and access to all my d100 event rewards , even though I completed the whole event and unlocked all the rewards.

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opal adder Mar 13, 2023, 2:36 PM

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Platform: Xbox One X
-I haven't been able to save to the cloud since last night.

mystic pawn Mar 13, 2023, 3:47 PM

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Platform: PS5 Issue: failed to upload cloud save to server.

north badge Mar 13, 2023, 4:15 PM

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Um game what

modern stratus Mar 16, 2023, 9:49 PM

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Platform: PC Windows
Issue: Still cannot save to cloud from quit screen or from the help menu.

boreal jackal Mar 16, 2023, 9:59 PM

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Platform : PC
Never ever could save my game since day 1 I bought the game

zealous swan Mar 16, 2023, 10:46 PM

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Xbox one. Cloud save out of sync (5hour+) somehow so failed to cloud save. Upon relaunch the game used last cloud save instead of local save; basically lost an entire play session (with the exception of my event progress which was untouched weirdly)
No screenshot or video available

forest whale Mar 17, 2023, 3:57 AM

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PC - Steam. Can't save to cloud but can import cloud save. Can't load local saves either, it just loops back to asking me which save to use and then not accepting local saves. Works fine on Xbox Cloud Gaming.

forest whale Mar 17, 2023, 6:20 PM

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Had a thought that it might be related to pihole blocking. Disabled pihole and it still won't talk to the cloud save servers.

woven canyon Mar 19, 2023, 5:30 PM

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Xbox one S cloud save never automatic since update have to sync at least once a day pls fix

north badge Mar 21, 2023, 12:39 PM

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Event disappeared even though I think it's supposed to still be going

vivid bronze Mar 22, 2023, 3:52 AM

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Platform: PC
Issue: It sais I synced to the cloud based on how much time it's out of sync by, but I still get a pop-up saying: "Failed to upload Cloud Save to server." Additionally, Whenever I go to exit, it sais my game was saved locally, but could not be uploaded to the cloud..

rain cedar Mar 22, 2023, 7:27 AM

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Platform: pc/steam and switch
Issue: played on switch recently and kept saving to the cloud. Tried playing on my pc today and it wouldn’t sync up. So I went ahead and just quit the game to play on my switch. Now I’m missing 7 days worth of play time on my switch because it used the save cloud file from when I played last on pc even though I avoided saving to the cloud before quitting the game on pc to avoid this exact issue

opal fiber Mar 24, 2023, 3:33 AM

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Platform: Playstation 5
Issue: I have tried doing a cloud save for the past 2 days and it fails every time. I am also getting the message when I log out that "my game was saved locally, but could not be uploaded to the cloud"

solemn vector Mar 25, 2023, 8:55 PM

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Platform: Steam
Issue: since starting the game when it came out it would not save to the cloud at all when I used different internet recently it saved to the cloud without any issues but now on the same old internet that I usually play it on I’m in a state that I cannot progress or play the game at all. It is giving me a cloud save and local save conflict which I cannot resolve because the local is where my progress was made for the day and it would just keep loading and put me back to the conflict menu that I cannot get out of unless I pick the cloud save option but then I’ve lost all the progress. Basically in a state of not being able to progress at all. And I tried disabling cloud save so I can just have it saving locally and make progress again without the cloud save but it could not load that either and wanted me to start a new game instead. Hope this is something that gets fixed cause as of rn I cannot play the game at all anymore.

raven lagoon Mar 27, 2023, 3:32 AM

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Platform: ps4
issue: im having a problem with cloudsave one day i randomly lost a lot of progress i made all the characters that i maxed out and it doesnt even let me play on local save. and i dont wanna start over again plz what can i do.

mystic bobcat Mar 29, 2023, 4:15 AM

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Platform: Xbox X Issue: can’t cloud save. It says it cannot connect to the server. I haven’t been able to cloud save for about a week. Up until that time I was having no issues.

chrome drift Mar 30, 2023, 1:46 PM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue: trying to log in on switch - cloudsave from ps5. None of my emails recognised and can't see an email on the ps5 game menu. 
Screenshot/Video:

opal adder Apr 1, 2023, 11:28 PM

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Platform: Xbox One X
-same thing for the past 3 days now... 😒

rn_image_picker_lib_temp_d6096095-c551-43a3-ba55-222c2ddeec9d.jpg

karmic flame Apr 4, 2023, 7:35 PM

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Platform: PC, Xbox account.
Issue: I had been playing ddv on my boyfriends account but had used my email to log in to cloud save. I’ve recently bought my own PC and Xbox account, I tried to log in with cloud save but it says it’s linked to another account (boyfriends). Is there any way to transfer it from my boyfriends to mine?

#Archived Update 3 - Cloud Saves