#{Archived} Update 2 - Questing Issues

1 messages · Page 2 of 1

graceful river
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Platform: Xbox
Issue: the quest “A deal with Ursula” I have collected all the crystals but accidentally put them on the pillars to early in the forgotten lands but the quest is still asking me to collet them. Also can’t pick them back up or interact in anyway.

sweet nymph
#

Xbox

Doing the Elsa quest “breaking the ice” my game never registered that we went inside the cavern, so I cleared the cavern. I went outside, came back in so it would register. But now it says “clear the ice blocks inside the ice cavern 0/4” and there’s nothing to clear because I already did it. So now I can’t move forward with Elsa.

upbeat mango
#

Platform PC
The Compression Garbage Incident
I have looked everywhere and can't seem to find anymore boxes of compressed trash? But it says to keep looking. I read somewhere to ve careful not to destroy another box after finding the part WallE wants because then it will disappear and Im scared thats whats happened and I didnt notice? Unless the boxes are in peoples homes?

pure cipher
#

Switch quest the heart of dream light valley picked up the second piece near the fountain .. game crashed and now it won’t respawn and it’s out of my inventory.

burnt hull
#

I have this issue as well on the switch

olive helm
#

Platform: PC
Quest: Breaking the Ice
Issue: I'm having a bit of trouble here in an ice cave. Elsa wants me to clear some ice but there is no ice to clear.

sweet nymph
covert jacinth
# graceful river Platform: Xbox Issue: the quest “A deal with Ursula” I have collected all the c...

** Description**

Players report that after placing the crystals on the pedestal, the quest counter reverts to 0/4.

** Platform**

All

** Status Update**

It appears that an issue with this quest has continued to persist for some users. The team is actively looking into what might still be causing this and how to resolve it for the remaining players.

Labels

Quest Progression Issue, Fixes Ongoing

timber mica
#

Platform: Xbox
Quest: A secret mission in uncharted space
I purchased Buzz's RV and then the game got stuck

covert jacinth
#

** Description**

Players report that after placing the crystals on the pedestal, the quest counter reverts to 0/4.

** Platform**

All

** Status Update**

It appears that an issue with this quest has continued to persist for some users. The team is actively looking into what might still be causing this and how to resolve it for the remaining players.

Labels

Quest Progression Issue, Fixes Ongoing

covert jacinth
#

** Description**

Players report that after placing the crystals on the pedestal, the quest counter reverts to 0/4.

** Platform**

All

** Status Update**

It appears that an issue with this quest has continued to persist for some users. The team is actively looking into what might still be causing this and how to resolve it for the remaining players.

Labels

Quest Progression Issue, Fixes Ongoing

meager dagger
covert jacinth
bronze ginkgo
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It has been 125 days since Merlin lvl 10 quest bug was first reported, still with no fix

kind grove
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Platform: Nintendo switch
I can't progress through the Final Trial. Nothing is sparkling here at all. I have to finish this quest before I can finish Mother G quest. I started this game in December.

kind river
#

Platform : Switch
Issue : Scrooge McDucks Grand Re-opening quest. Crafted the dandelion and rising penstemon pot but won't register that it was done

tranquil bolt
#

Platform: Nintendo Switch
Issue: In "Friends aren't Food" quest while gathering materials needed for the coat I crafted 5 fiber and then the next day crafted more fiber and it won't Register
Screenshot/Video:

paper phoenix
#

Platform: PS4
Issue: I started this quest and gathered three of the crystals. I couldn't find the fourth and when I randomly got to the shrine, I noticed that I could already place the crystals back onto their pedestals. So I did that without thinking about it, just so I'd have more inventory space until I'd eventually find the last crystal. I found the crystal now, returned to the pedestals and realized I'm in trouble. The quest was saying 1/4. I placed the last one on the last pedestal and well... Oops. All the crystals are on their pedestals, and I apparently skipped a task and now I can't finish the quest. Help. 😦

velvet orchid
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@mods any news about the “a deal with Ursula” bug fixes with the new star path or next update??🤞🤞

tender silo
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I am also having this issue on xbox & switch

modern flint
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Platform: Mac

stiff galleon
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Hi, I play on switch, the quest I have is the cooking with Goofy, I have 2 Shrimp, but it's telling me I need 1 more?

sick hazel
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I know the Ursula thing is still being fixed but any updates on it? Cause I can’t unlock Eric till I finish the mission

tired lodge
sick hazel
#

Fingers crossed cause I’ve done everything else so can’t process with any of the other stories/quests till I get Eric. Maxed out everyone’s friendship levels so literally just waiting for that

peak compass
odd ruin
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Im playing on pc, and im having Stitch’s level 7 quest issue where I have all the materials and the tv but i cant repair it

ornate brook
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im playing on ps5 and im encountering maui quest burying the eel no matter how long i water it nothing grows

river summit
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it's been over a month now and I still can't progress further in Stitchs level 7: cave part mission 😦 seriously thinking about starting over

tired lodge
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#known-issues the Trello board that's linked is the best place to see bugs and fixes progress. Quest bugs and glitches do not roll out unless there is a game update or it's majorly impacting a majority of users immediately upon release.

bronze ginkgo
#

127 Days

meager dagger
# bronze ginkgo **127 Days**

They're aware, friend. Posting a day count will not help the developers move any quicker on finding a fix and getting it out. I expect the next round of patches/fixes to arrive with the next update, as that seems to be the general pattern.

bronze ginkgo
native aurora
#

Platform: PC
Issue: Ariel is refusing to move to meet up with Wall-E in the Friendly exchange event. Even after restarting the game to title screen and closing it entirely Ariel is staying in the forest while Wall-E waits at the beach.

sick hazel
#

I’ve not had any bug with the Merlin quests

hardy herald
#

Platform: Mac Quest: Friends aren’t food Issue: Scar and Remy have met up, but won’t talk.

lofty pasture
#

Platform: PC
Quest: Wall-E Level 10
Issue: you are supposed to listen to Wall-E inviting Merlin to join his club but there are no speech bubbles and nothing happens. You can't separate the characters and you can't proceed with anything

lofty pasture
rustic ibex
#

PLATFORM: Nintendo switch
I’m having trouble placing stitches house down every time I try my game freezes I’ve restarted my game 3 time now is there anything I can do to fix this

river minnow
#

Platform: Nintendo Switch
Issue: I’m on the ‘Whats bad for business quest’ where scrooge is supposed to talk to ursula and i’m supposed to listen to their convo but every time i’m near ursula or even talk to her, scrooge just wouldn’t talk to her

languid rune
#

Platform: Switch
Quest: Breaking the Ice, Elsa quest
Issue: She says I need to clear the ice blocks but I cleared them before she asked me to now it is stuck. The ice blocks inside the cavern are destroyed but she still wants me to destroy them.

lament knoll
#

platform: pc/steam
quest: mickey's memories
issue: wants me to dig up a recipe i already dug up, refuses to advance quest until recipe has been dug up

brave swift
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platform: Nintendo Switch quest: Friends Aren't Food issue: Remy won't give Scar his food. I gave Remy the food, it says to follow Remy to give Scar the food but Remy doesn't. I have tried to make the food again but nothing.

graceful willow
#

Platform:Xbox one
Issue: unable to give arendellian pickled herring to Elsa as I axidentaly gave it to another character

#

I had tried to make another but it only comes out as pickled herring

velvet warren
#

Platform: PC
Same issue. I picked up a duplicate vial of freezing water. Little did I know that it would be stuck in my inventory forever! I can transfer it to storage but I cannot drop it or otherwise get rid of it. I cannot remember if I picked it up after using the original for the quest, before turning the quest in, etc.--sorry.

fathom magnet
echo lark
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Platform: Nintendo Switch My daughter is having trouble with the ancient doorway. It says speak to Ariel which she does, she tells her about to talk to the villagers about the emotions but then will not go on to the next part of the quest. It goes back to talk to Ariel .

near rain
#

Hello, the Circle of Life quest for Scar got messed up for me. I improved the shovel but it's saying that I did not. I have no way of aqquiring the materials again to upgrade he shovel. Please help me 🙏

drowsy plinth
#

Platform: Switch
After have unlocked Stitch his quest are not translated to French language Start on wall-e Coffee cup quest

full latch
#

Platform: Switch
Problem: the vial of Freezing Water never disappeared from my inventory whenever I completed the quest for it. I can’t drop it or anything either so it’s taking up space for no reason

winged iron
#

Platform: Switch
Issue: Ursula Quest at Level 10
I placed the crystals in the pillar as i gathered them instead of waiting till i had all four in my inventory. Now it says i have 0/4 crystals and doesn't fix with a simple restart. I now can't finish the quest and unlock one of the last two characters i need.

rancid venture
#

Nintendo Switch
After completing the quest where you gather a vial of freezing water, the item keeps spawning in the same spots and I can just collect it over and over and can't get it to permanently go away.

gritty path
#

Hey, I got a Problem with Elsas Cave. The mission is to break the 4 ice bricks inside but I already done this. Is the Problem known? and how can I fix it? any ideas?

viscid aurora
#

Nintendo Switch
I caught a glittering herring before I got the quest from Elsa. Now I’m stuck on ‘what home feels like’ and can’t progress as I can’t use the herring I already caught and can’t catch another one

#

Nintendo Switch
I placed the crystals for Ursula quest ‘a deal with Ursula’ as I was collecting them and now I have all 4 of the crystals on their pillars, but it’s saying I have 0/4 placed. I can’t progress further in the quest line or unlock Prince Eric

sacred plume
#

Nintendo Switch:
Issue: in the quest “Breaking the Ice” I have already cleared the ice blocks from the Ice Cavern. I guess I shouldn’t have and should have waited until it asked me to.

ocean sundial
#

Platform: Xbox Im trying to finish WALL·E’s quest “The Astronomy Club”. I have everything to build the telescope- but it’s not in the crafting bench.

tired knot
#

Xbox Series S

After doing the quest in which you free Ursula, she disappears and doesn't show up on the open biomes at all, I even restarted my game and still nothing

astral dust
#

Platform: PC/Switch
Issue: Stitch's Hobby glitch, cannot proceed beyond meeting Stitch in the cavern. Once there he doesn't do anything and keeps telling me to meet him at the bottom of the cavern. It also no longer prompts me to ask him to hang out.
This was never fixed and the game has been basically stuck here since the Stitch update.

slow turret
#

Platform: PS4
Issue: I'm at the level 10 quest for Minnie. I just put the banner in my house, and the game froze and crashed. When I log in it shows the same quest objective to relaunch the Cheerful Chums Club even though the banner is on the wall of my house. I tried moving the banner and removing it, and so far have not been able to do anything to complete the quest. Screenshot:

unkempt summit
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Platform switch: the fountain quest in forgotten lands, frozen on the part where you have to take a picture, can move through wells but can’t move and can only open the menu. When the game is restarted it skips the opening menu and opens straight to where the character is stuck.

glacial reef
#

Platfom:switch
Quest:A deal with Ursula
Issue:Accidentally put the stones on the pedestals before giving them to Ursula. Now says I have zero and can't compete the quest. Unable to finish Walle and get Prince Eric 😦

Please help.

limber olive
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I’m having the same issue, but I’m on pc.

dim marsh
limber olive
dim marsh
sacred plume
#

Platform: PC Quest: with power come great responsibility. So im having a problem with the crops section i planted wrong crops and theyre not growing at all its been a complete 12 hrs since i accidently planted orkah and its not growing. i honestly contemplating restarting the game cause i cant do anything can anyone help?!

bright plover
rare topaz
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I'm on xbox one and I'm on the definition of a hero quest and I have the blooons and the asfult placed down and as soon as I put on the space helmet and wings and try to move my character to go talk to buzz it's freezes me in place and I can't move I have already tryed restarting the game and trying again and it does it every time I try

unborn pivot
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Platform : Switch Issue : Elsa's Quest : Breaking the Ice. Clear the ice blocks inside the Ice Cavern 0/4. I cleared the ice blocks, but it will not count. Been stuck there for months and I cannot advance in the game. Thank you for reading me.

drowsy plinth
red dust
#

Platform: PC (steam)
Quest: Maui - the heart of the dreamlight valley
Stuck back and forth between checking the fountain and looking for the missing piece

limpid stag
#

Xbox X
Quest- Stitch’s Hobby, Listen to Ariel and Stitch
Issue- stitch and Ariel will not talk even if I force their proximity. I have moved the houses that are close to where Ursula’s original cave was. I read that that might be part of the issue. But it did not make a difference.

fast heart
#

Platform switch
Quest: stitch’s hobby
Issue: still do not have the tv for the quest. Prompts me to meet stitch in his house but I don’t have his tv to give to him

olive helm
#

Platform: PC
Quest: Magic Moments
Issue: I put in all the ingredients for a lobster roll and all I keep getting is seafood pie. The ingredients I use are: Lobster, Wheat, Lemon, Butter, and Garlic

unborn pivot
acoustic badge
#

Nintendo Switch What I can do with the mission of Elsa she ask to break the Ice I did it but the game don’t recognize that is done Thanks

strange ether
# acoustic badge Nintendo Switch What I can do with the mission of Elsa she ask to break the Ic...

Hi, I had this same issue and someone else posted what they did and it worked for me so I'll pass it on. "I was able to fixed this by hanging out with Maui, going into the cave, and then using the chat button that sends you to their house, and then when I left Maui's house I was back in the cave and Elsa progressed with the quest. I've heard this can work with Donald as well." Hope this is helpful 🤞

clever cedar
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I have a decision to make. Earlier today I got the quest from Elsa to fish for the Arendellian Herring in the rain. It instantly rained and I was able to immediately catch this fish in the red ring. I then fished in an additional red ring, close by and caught a lobster. I make the pie and BAM no fish in my inventory.
Now.....do I have to restart from 24 hours ago...of continued game play, and revert to a cloud save? Please, say that I don't have to do that! 😓
Please post here if any items or houses have disappeared.

Platform: Switch/Purchased game.

Issue: Missing Arendellian Herring

No picture of item. Not in inventory.

Please reply ASAP. Thanks!!

Already logged out and back in.

Sorry, crossposted.

clever wadi
#

Platform: Steam
Quest: A Deal With Ursula
Issue: I placed the dark crystals on the pedestal in the Forgotten Lands as I found them. Now my quest is stuck on “Find the remaining Crystals in the village (0/4).” And I am unable to remove the dark crystals from their pedestals or progress the quest in any way.

tawdry meteor
#

Platform: PC
Issue: Gathered all 4 dark crystals for Ursula and put them onto altars as I found them. Still only counting that I've found 1 despite all 4 being placed.

woven sierra
high bane
#

Platform: Switch My game crashed right after Ursula gave me back the dark crystal and now I don’t have it. I just have the 3 I had to go look for.

viscid scarab
#

Platform: Switch

Quest: A Deal With Ursula

Issue: After putting the dark crystals on the pedestials, Ursula does not recognize this. It shows as 0/4 and there is no way to pick up the crystals or progress any further.

clever birch
#

Is Scars last quest :The Making of Monarch bugged? I can't seem to feed the sun birds even though I fed them all different flowers and it still telling me 0/2 The quest says Feed Flowers to the sun birds on the plateau.

amber trellis
peak marlin
#

Platform:Switch
Quest: Your my favourite deputy (Woodys first quest line)

Issue: the quest prompts me to pick up all of the popsicle sticks and such but I am unable to actually pick them up. It’s been like this for weeks and I haven’t been able too furthers the quest line no matter how many times I leave the realm, restart my game, and head back into the realm again.

stark goblet
#

Platform: ps5
Issue: quest a deal with Ursula. I've come to the "end" of the game currently. This quest bug will not fix. It just continually says "find remaining crystals" even though I've placed them. Since I'm Playstation I can't save to cloud and play elsewhere, not knowing that till after I bought it for my switch 🙃. Annnny tips? I'm so frustrated!

sacred plume
inner locust
#

Just bumping this because it's the only quest I have right now

vale oar
#

I have laid Buzz's archway down, however it does not show that it is on the quest marker and I can't continue with his final quest. I play on PC

subtle zodiac
#

Platform- Switch Moana Peacemakers Quest-
leader shard did not spawn. I have searched all day. Cannot move forward without it. Would appreciate a fix for this, short of restart:(

#

Trying again
Platform: Nintendo switch Issue: Moana Peacemakers leader shard DID NOT APPEAR. Searched all day. Ideas? Help? Thank you!

reef relic
#

PC
Stitch quest. I found one of the socks and I have been trying to find the other 2, it's says to wait around 5 days, it's been over 2 weeks and nothing has appeared. All characters are level 10, only have 1 last quest to do which is Mother Gothel.

forest sundial
#

HELP ;-; i play on PC and am stuck on making stone soup in frozen realm it will NOT let me cook it at all using the stones what do i do?

signal prairie
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I am on PC and am stuck on Stitch’s hobbies soup it will NOT let me cook talk to stitch when we get in the cave it just bugs out and puts him at the bottom

signal prairie
#

Without it tracked

burnt minnow
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Platform: PC through xbox
Issue: I can't complete the coconut quest for maui. I found the eel, planted it, harvested the tree but the game doesn't recognise I've harvested any coconuts so I can't continue on with the quest even though I have the coconuts.

woven sierra
alpine perch
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Platform: Switch; Issue: can't release Wall-E because fire extinguisher does not show up in Scrooge McDuck's store

honest dawn
#

Platform: PS5
Issue: Clothing not given after Stich Sock Quest (the chest never appeared?)
Clothing item name: Any of the Thigh High stockings

coarse shell
#

Xbox 1
The missing prince
The expedition records aren’t appearing in Kristoffs house

wary sinew
#

Platform: switch

Breaking the ice. Told to break 4 iceblocks in Elsa's home but will not progress or respawn even though they were broken. It's been 5 days!

queen ore
#

PLATFORM: Steam/SteamDeck QUEST: A Deal with Ursula ISSUE: I collected all 4 crystals and placed them on the platforms but it shows that I have not gotten the crystals.

worthy dragon
#

Platform: Switch
Quest: The Singing Ice

Somehow a second vial of freezing water remained after completion of the quest. I saw something sparkly and picked it up.. now have vial of freezing water forever 😦

burnt minnow
#

Platform: PC through Xbox

Quest: Burying The Eel

Issue: Hi! I can't complete Mauis burying the eel quest. I did all the necessary steps but the game isn't recognising I've harvested the coconut tree. I tried the suggestion of harvesting a coconut tree on moanas Island but that didn't work. When I originally harvested the new coconut tree on my beach it despawned and gave me the coconuts so I'm unsure what to do now. The quest is currently still telling me to "Harvest the Coconut from the new Coconut Tree".

native aurora
#

Platform: PC
Issue: First Sunstone Fragment hasn't spawned/it despawned before the time it was supposed to. As of searching it's been 10:30 am

viscid scarab
#

Has anyone else thought about restarting their game because of all the quest bugs?

Currently I’m stuck on A deal with Ursula and I’ve been stuck on the Moana leader shard quest for a few weeks now

tired scarab
#

I’m really annoyed that I have been stuck on the stitches hobby quest and they said they have fixed it but still nothing on my end

bronze ginkgo
bleak girder
#

Platform: pc
Quest: Stiches hobby
Issue: I am not able fix stiches tv on the crafting table, it does not show up at all

balmy pawn
winged iron
kind pebble
#
Issue:in the quest "a deal with ursual" the gems are on the pedestal but it shows I have 0/4 gems and I can't take them off 
Screenshot/Video:```
shut copper
#

Switch - Wall-E quest won't let me turn in the items to build his garden. The quest shows that I have all of the items, but he keeps telling me that I need to collect them. I've tried placing them at the garden, I've sold and repurchased items, but still won't accept them and start the garden.

jovial sluice
#

Switch, cannot craft Kristoff's sled.
I have all the items, and the quest says to repair the sled at the crafting table, but it is not an option at the crafting table.

ruby trout
#

Ik this one has been reported a few times but it helps to know that others are also experiencing it sooo…

Platform: Nintendo Switch
Issue: In “A Friendly Exchange” Wall-E is stuck in a never ending loop of going to a spot in the meadow and a spot on the beach trying to meet with Ariel to exchange gifts, but Ariel is in the glade. I’ve tried restarting the game several times, I’ve tried switching quests and completing others, I’ve tried to talk to both Ariel and Wall-E. I’ve tried to get Ariel to meet me at her house, but she’s stuck in the glade and won’t even show up to her own home when I talk to her to go look at it. It’s just broken. :(

rotund vessel
#

Platform: PC
Issue: Trash was cleared but not registered and won't regenerate in the quest for the missing socks from Donald. I entered his house and cleared the trash before the game registered I was in there, and the next step in the quest was to clear trash to find clues, but I can't do that.

dull harbor
#

Platform: PC/Epic
Issue: I have an extra quest item, a Vial of Freezing Water that I cannot get rid of, and I finished all of the quests
Screenshot/Video:

fallow thorn
#

Platform: Xbox One
Quest: Remy
Issue: After I placed Remy's house in the village I stopped playing for the night. The next day Remy and his house were gone. I hadn't opened the restaurant yet. I'm still stuck with a table and chair set but no Remy at all in my village. This has been since December. I'm now stuck on multiple quests for other characters because there is no Remy or Remy's house.

chilly wasp
#

Hello. I'm playing on the switch and I'm having issues with the lvl 10 quest for Scrooge. I found the chest and the key part in the glade but I'm not getting anything for the key part in the forest. No dig spot or anything. Doesn't anyone know if this is an issue?

spiral badge
#

Platform: Nintendo Switch
Quest: Wall E Level 10 A Friendly Exchange
Issue: I completed this quest but never received the level 10 gift and it still says I have one more quest for Wall E

small wing
#

Platform: Xbox one
Quest: the forgotten project. Issue: went to get the last crate for Donald and it was not there.

patent nova
#

PC, Stitch's mission
I have cleaned goofy's house and I still can't get the clue for stitch's mission. It has been weeks and I can't fix it sadly.

young cobalt
#

PC, Elsa’s mission what feels like home. Have not been able to catch another sparkling herring. I don’t remember catching one but if I did it’s possible that I used it on something

stoic tartan
#

Switch, Moana’s quest. Issue: Haven’t received Moana’s dress despite the fact that I have completed her quest line and leveled her up to friendship level ten.

umbral shard
young cobalt
meager dagger
#

Hey folks, a reminder: this is not a discussion space. If you want to chat about your issues, we have places like #spoiler-chat or #no-spoiler-chat . If you're wanting to help each other, please use #dreamlight-help for that. Thanks!

frozen dust
#

Platform: PC
Quest: A Deal with Ursula
Placed all the crystals where they go and still says 0/4

ocean sundial
#

Platform: Xbox
Quest: The Definition of a Hero
Problem: I have crafted 20 asphalt & 1 Blue/Silver balloon arch. I have it currently in my furniture inventory. The quest checklist is showing 0/20 asphalt & 0/1 blue/silver balloon banner. Even if I go into my furniture tab and place all quest items down, it still doesn’t recognize the items or that I’ve completed the quest. Please help! trying to add photos but discord is not letting me.

wary ferry
wary ferry
#

Platform: PC/Steam
Quest: A Deal with Ursula (Ursula lvl 10 questline)
Problem: Task says "Pick up Dark Crystal from the Pedestol" but there is nothing to pick up

brisk totem
#

Platform: PS4.Quest: Stitches Hobby. Problem: I was doing Stitches quest and right as I got to the part where it says follow Stitch to the mystical cave the game crashed. When I logged back in I couldn’t get him to follow me to finish the quest. I’ve tried to re track the quest, talk to him and Ursula again, have him as my buddy, restart the game…Nothing works.

wary ferry
rustic panther
#

Platform: Nintendo Switch
Quest: The Language of Flowers
Problem: I cannot complete this quest because flowers are not growing in the Forest of Valor at all. I have come back for two days to see if flowers have spawned & there are still no flowers.

plain meadow
#

Xbox 1

Every time I try to finish the quest: “How Far You’ll Go” my game always crashes no matter what I do and I can’t get the fish anymore

smoky hearth
#

Platform: PC
Issue: on the deal with Ursula quest. Collected 3 out of 4 crystals and placed on platforms bc it allowed me to. Had to save and quit came back found the last one, quest now says have collected 1/4. Placed on platform with others in hopes it might fix it, but it didn't. Can't remove any of crystals from platforms. Didn't realize the game had saved before I restarted and now I have 0/4 crystals according to quest. Help?

boreal spoke
#

I am still having an issue with stitch’s hobby quest the tv is no longer in my inventory and the quest keeps saying go to stitch’s house it’s been like this for 2 months

heady zodiac
#

lets hope it will get fixed by the new update

echo lark
#

Platform: Nintendo Switch my daughter is having problems trying to do the ancient doorway quest.
During part of the quest it says to speak to Ariel which she has done but then it doesn’t go on to the next part of the quest so now she is stuck with half a quest to do. It’s so frustrating

sly walrus
#

Platform: Ps5
Issue: Elsa quest Breaking The Ice

No ice in the Ice Cavern to destroy 0/4

sacred plume
#

Platform: PS5
Unable to dig up the dusk fragment for mother Gothel, quest says, make sure you have the fragment in your inventory. When you use the shovel, unable to dig up the fragment 🥹

bold echo
#

I have the same issue on switch.

signal lake
#

Platform: xbox
Quest : nature & nurture

I planted the orb as stated over 7 days ago and only watered it once as it never dries I can't complete the quest please help

tacit lantern
#

Platform: switch
Quest: astronomy club - walle

I can't take the photo of the thelescope. My avatar can't move. What can I do?

vale steppe
#

Platform: Switch. On the Enchanted Ring mission from Anna. I gathered the Ingredients to make the enchanted ring. Gave the ring to Anna. She then goes to Kristoff and the conversation never happens between the two. On top of that I went into Scrooge’s Store to find it barren empty and I haven’t even gotten every furniture and clothing item yet

olive helm
vale steppe
neon axle
#

Platform: Switch
Quest: Ursula lvl 10.
After searching and finding all Crystals in the valley, there is no Quest progress and it still shows 0/4
This problem exists for 3 days now.
Please help. As a result I cannot play WALL-Es Quest, too.

sacred plume
#

platform pc , issue quest not letting me finish (what home feels like)

young cobalt
#

Have you made the pickled herring?

sacred plume
#

yes its in my inventory rn

hearty harbor
#

Platform: PC/Steam
Issue: Stitchs Hobbies Quest. I cant repair the broken tv even though I have everything needed for it. It just doesnt show up in my crafting table. I've checked every subsection for it

nocturne sinew
#

Platform: Xbox
Issue: Stitch’s hobbies quest.
Repaired the tv and went into stitches home to give it to him. When I gave it to him the voice line went through like he got it. But my screen was stuck on the confirm or cancel give to him. I couldn’t get out of it I tried everything so I rebooted my game and now I still have the quest active to give him a tv. But there’s no tv in my inventory and I can’t craft one. Plz help. I just need to finish his quest to be caught up.

broken falcon
#

Platform: Xbox
Issue: When collecting dried ginger and crackling candy, the game froze and had to re-sign in. When returning to the game, the dried ginger disappeared and can no longer make the extra fizzy root beer for the quest. The green chest that had it is gone, and it’s not in my storage or inventory.

coral kite
#

Platform: Switch
Quest: The sunstone fragments
I offset time of the day in their settings days before I unlock this quest. I was able to get two of the fragments at weird times and in different locations but I can’t find the night one that is supposed to be in the forest of valor. I looked at the other two places since the other ones weren’t in the right place but no luck.

sacred plume
#

Platform: Pc
Issues: In the Missing Prince quest, the memory never appeared at the base of the stairs on Dazzle Beach after placing the statue of Prince Eric.

hot forum
#

Platform: xbox
Issue: The club renewal quest. Game crashed as taking picture with banner and now can't progress any further with it

earnest sleet
#

Platform: xbox
Issue: I'm still not able to finish Elsas Quest where i need to place the items on the "tables" and will lighten up. But the Fishing one is not doing so.

opaque arrow
#

Platform: Switch
Issues: i cannot complete my level 10 quest with ursula, i collected all 4 crystals quest was 4/4 and when i put on the pedastels it wen't to 0/4 and i connat remove them from the pedastel

stable plover
#

Platform : switch
Quest: the sunstone fragments
The fragment in the forest of valor is not spawning, I’ve searched the correct area at the correct times for days but the stone won’t spawn

dim flame
#

Platform: PlayStation 5

Hi! I am in the middle of an Eric quest and I saw the magnet when I was ready to craft it but then it glitched out and is no longer an option to craft. I’ve tried restarting my PlayStation and quitting the game and going back to it.

scarlet shore
#

Nintendo Switch

In "a secret mission to uncharted space" quest for buzz lightyear, when I water the magic growing cactuses in order to lift the wooden track pieces, they won't grow.

main sandal
#

Platform: Switch
Quest: Ursula level 10, A Deal with Ursula
Issue: This may have been discussed before but, I'm on Ursulas last quest and it won't register that I put all the stones on the platforms. I did read that this was a glitch already, but has anyone found a workaround for it or heard if there are plans for a fix for it?

sonic bloom
#

PC: All missions have vanished except for current pinned mission. Blocking all progress. Tried reloading, clearing and reinstalling.

neat token
#

Platform: Nintendo Switch
Issue: I've had a glitch with the Secret Door quest for months now, but it's now my only remaining quest left. I put the gems in the wrong order and I can't change them. I've tried with an empty inventory, new gems, nothing works. When I try and submit this as en error it doesn't let me submit.

visual epoch
#

Platform: macbook/apple store
Issue: misplaced gems for quest Secret Door (mickey) cant open door to fix it.

raw silo
#

Plattform: Nintendo Switch, Issue: Ursula - 10 ☆ Quest. I need to find the 4 crystals in the village. Before I found the last one as I put it on the platform it showed 1/4 while 3 crystals were already placed. I saved the game. Shortly after it crashed ... than the quest was not listed as active anymore but as I wanted to continue it showed again to search for the 4 crystals... while all 4 are on the platforms. But I am unable to pick them up again. (I believe it isn't expected to pick them up after placing them on the platforms.) I play in German.

#

Plattform: Nintendo Switch, Quest: Sehr müder Stitch, Issue: After I picked up the cup I speak with Wall-E but the language turn to English. I think this isn't intended. While speaking with Stich it turns German again.

fleet zephyr
#

hi i am new I found an issue and don't know where you put it when I was playing the game and i unlocked the cave at first it said to go in and i did than i left and went back in that click that i went but now i clean it from the ice block before and now it stuck saying i did not do it helpp

prime rover
#

Platform: Switch
Issue: After collecting materials for Goofys The Mysterious Wreck quest, I tried talking to Goofy to build the boat and it froze before we started the conversation.

night topaz
#

Platform : Switch
Issue: Got Buzz to level 10 and the Quest is to listen to Buzz apologise to Ursula, however he isn't running to her and instead just running around. He's ran close to her a couple of times but then just runs away again.

fickle vault
#

Platform: Switch
Quest: Do you want to build a snowman
Issue: I have not been able to take the photo in front of the snowman family EVER. The update before last forced my character to the snowman family with the frozen characters all around ready to take the photo but the photo screen will not come up when I press Y. It has been stuck like this for months now and I cannot do anything except change my outfit while stuck like this. I sincerely hope the update on the 16th fixes this as I haven’t been able to play.

round cliff
#

Platform: Switch
Quest: what home feels like (Elsa)
Issue: my problem is that I finished the quest a long time ago and the quest item Vial of Freezing Water is stuck in my bag. I just can’t get rid of it at all…

viscid scarab
compact vapor
#

The tv stitch quest isn’t gonna get fixed is it ☹️

buoyant shoal
gusty geyser
#

Platform: Xbox
Issue: My daughter started playing a couple days ago. She was doing the quest Scrooge McDuck's Grand Re-opening. She crafted the 4 signs, placed them, and then went to talk to Scrooge when the game froze. After restarting it says she only placed 3 signs. There were no signs in the inventory. I picked up 3 signs she placed but the 4th is missing. There is no option to re-craft the signs. Is there any fix for this?

elder field
#

Platform: PC
Quest: Ursula level 10
Issue: All crystals are placed on pedestals, quest tracker showing 0/4 crystals found. Have closed and restarted game multiple times.

woeful vault
#

Platform: Switch
Quest: Stitch Making Music
Issue: it still tells me to talk to stitch after the 24 hours have passed

real storm
#

Platform: Xbox
Issue: Elsa's Quest : Breaking the Ice
I cleared all the ice, only registering 1 as cleared. I have done the Maui and Donald work around, but it still won't reflect (nor will the ice respawn.) Been stuck for 2 weeks, I have Elsa at level 9 and Anna at level 9 as well now, but can't progress their storylines any further.
Any help?
Thanks! 🙂

static sequoia
#

(PC / Quest) I can´t remove trash from goofys house because I removed it before the quest told me to do it. I am stuck since december.

empty wren
#

Switch.

I placed 2 items of furniture at the "same" time for 2 different quests. When I exited feom the furniture menu, it took me to 1 of them for the photo, then took me to the next piece for that photo, but it won't let me actually take the 2nd photo. I can open the +/- menu and open my items, but that's about it. I can't progress in the game at all.

Goofy's scrapbook quest and Woody's Illumination quest.

silk hare
#

Platform: Switch
Issue: Problem with scrooges quest to place his signs around. Placed all the signs, game crashed, then I only have 3 signs so no way to finish the quest. I emailed support and they told me they are aware of the issue but I haven't seen any info about it on their issues page or about being updated. I have gotten to the point now where all my character's quests are completely done BESIDES the ones that I have to progress with scrooge to open up. Such as mother gothel and merlin. I also cant upgrade my house because of this glitch.

viscid scarab
#

The people gaslighting players who are experiencing glitches is crazy!!!

willow idol
#

Platform: Steam
Issue: Cut-scenes are not showing in a few quests.
Quests: Making carrot soap for Kristoff and the quests that you need to find the things stolen by the alien, by Donald Duck

knotty kite
#

platform: nintendo switch

issue: my game is stuck when I try to place stitches house for the “built to destroy!” quest. I can’t back out from the screen to place furniture and I have to force close my game

nimble prism
#

Platform: PC
Quest: A Deal with Ursula
Issue: The quest requires me to collect 4 dark crystals. I found them but in between kept going back to place them on the pedestal. Now it says I have 0/4 and I cant move forward with the quest.

opaque stream
#

platform: PC
quest: restoring the sunstone
issue: the gleaming dusk fragment seems to have disappeared from everywhere, i've checked every chest in game even gone to Wall-E's realm and the secret room as advised, it's just gone

last bough
#

Platform: PC (Xbox Gamepass)
Quest: VILLAGE PROJECT: RESTORING THE SUNSTONE
Issue: I have restored the dawn fragment but it still believes I need to do that step, I do not possess the un-restored dawn fragment and therefor the quest is glitched and I'm stuck, been like this for months.

noble stream
#

Platform: Switch:
Quest: The Curse
Issue: Ursula and Merlin are supposed to be having a conversation of some sort but they are just standing there outside Ariel's house staring at each other. I try to talk to them but the only option is to give them an item, and none seem to help. Everyone is trapped in their homes and I can't get them out. I am COMPLETELY stuck now, with seemingly no way to advance the game, and I can't even interact with most characters anymore. What am I missing here? Is this a glitch or did I do something wrong?

red panther
#

Platform: Switch
Quest: Breaking the Ice
Issue: I've broken all of the ice inside of Elsa's cave but it never registered and now I'm stuck on the quest. Been stuck for a few weeks, tried all the work arounds, nothing is working.

nova spear
#

Platform: Switch Quest: A Deal with Ursula Issue: Help I’m stuck! I put the crystals on the pedestals while finding them and now I’m stuck!

stable umbra
#

Platform: Switch
Quest: A broken sled

Game crashed when first obtaining Kristoff's sled (A Broken Sled) during Kristoffs next step instructions. After reloading, quest reverted back to "Free Kristoffs sled feom the ice" but sled is no longer in Frosted Heights. Have closed game and reopened multiple times. Moved on top other things, completed other quests, but sled has not reappeared and quest has not changed to allow me to get the books from Kristoffs house. Issue is not on Trello board. Have been stuck for a month.

Customer care response was: We are aware that a few quests have had their progression halted because of the items being stuck or not appearing/resolving quest objectives. We will be releasing a fix for these soon.

dapper egret
#

Platform: PC
Issue: During Kristoff's Friendship Quest "Frozen Memories", The Ice Block I was supposed to break never really broke, and when I quit the game the block just disappeared entirely. I cannot advance in the quest, neither complete Anna's Quest line
Screenshot/Video:

bronze ginkgo
sacred plume
#

Platform: Nintendo Switch
Quest: The Sock-Stealing space Alien strikes again
Issue: already cleared all trash in Goofys home. The progress never updated. I doesn’t have any trash now but the quest isn’t completed

tame mica
spiral laurel
#

Platform: PS4
Issue: Minnie Mouse - the club renewal… I can’t find the banner anywhere in the glade of trust and from my research this is an issue .. how do I fix it? Thanks

pseudo solstice
#

Same!! Please fix this! You’ve prioritize newer quests and villagers while this has been going for months. I just want to access Frosted Heights for the new update 😭

dawn heron
wide valley
#

Every time I run it glitches anyone else having the same issue? It only started 2 days ago like I run & she glitches out of place & takes forever to get where I need to go 😢 I’ve reinstalled the game & it’s all up to date on my PS4 software wise & I’ve emailed the customer service team but nothing yet it’s making me not wanna play it atm.

distant summit
#

Plattform:PC
Issue: no oysters found in 1 month today i walked on the Side of the Map and a oyster was bugged in the Stone behind my figure

tender plinth
#

Platform: PC Issue: I am stuck on A Deal with Ursula. I have put the four dark crystals where they are meant to go but now it just says 0/4 and won't let me advance

wintry fulcrum
#

Platform: Xbox
Quest: The Heart of Dreamlight Valley
Issue: Water from the Forgotten Lands showed up but item didn’t go into my inventory. Restarted game and now can’t interact with that spot at all

eager anchor
quasi kayak
#

Platform: Switch
Quest: The dreamlight fountain

I had already moved stuff around, so my campsite wasn’t where it originally was. Is there anyway to continue the quest without that?

cloud rover
#

Platform: PC
Quest The Search For Pua
not only did this not complete but it disappeared completely from my quest log. I picked up the footprints got to the food, then searched for him, removed night thorns nothing, also the foot prints came back a few days later, i picked them up again, no food and nothing within the thorns.

peak mulch
vale bronze
shy spire
# eager anchor I'm tempted to restart because I gave too many NPCs the digging help function. Y...

Hold off on restarting. They posted this to Twitter earlier. https://twitter.com/disneydlv/status/1625585678535778309

The "A Festival of Friendship" update releases this week on February 16th, so what better way to get ready than to show off a new gift for your Valley friends!

With this update, we've added Training Manuals which can be crafted to change the role of level 10 Villagers 📘⛏️

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placid path
#

Platform: Xbox
Issue: I do not have the 3rd Donald sign to finish the quest “Goodness Level Check” with stitch. I have placed 2/3 signs - the sign I am missing is the one stitch made. It’s been like this since Jan.

austere osprey
#

PC steam

Breaking the Ice Quest

Broke the 4 ice as requested but the quest still indicates 0/4. Now I have completed all other quests and is left with Elsa and Anna quest (and a lot of big ice to break)

queen plover
#

PS4
What Home Feels Like

Ok, seriously. This has been a bug for months now. We can't progress in the quest, meaning we can't get rid of the big ice blocks, meaning a big chunk of the map is inaccessible to us. And according to Trello you're not even working on a fix, it's just a "known issue"? I went from playing every day to not even starting up the game for weeks, because it feels like you don't even care. Give us a code for the herring instead of a useless potato, let us restart quests, make glittering herring spawn constantly while on the correct portion of the quest regardless of how many we caught, etc, there are so many ways to fix it, it should not take months to fix a bug that's ruining the game experiences for so many, many players. Seriously.

flint rune
#

**Please post here if you're having questing issues

Use the format below:**

Platform: Switch
Issue: Breaking the ice quest not progressing
Screenshot/Video

lost moss
#

Platform: Switch
Issue: A friendly exchange is not showing the light bulb or toy train in the houses.

lyric garden
#

Platform: PC - Steam
Issue: Breaking the ice stuck at 0 / 4 with no more blocks to destroy.

flint rune
prime rover
#

Platform: Switch
Issue: froze trying to start WALL-Es quest A Friendly Exchange

spiral hollow
#

My game is stuck on trying to take a photo of the astronomy club quest! I can fast travel but can’t move, can’t open tools but can open my pocket and move the telescope but when I do then it actually just freezes!

sacred plume
#

Please post here if you're having questing issues

Use the format below:

Platform: PC Steam
Issue: Ursula's Final Quest
I have placed the dark crystals in the pedestals before gathering them all and returning to Ursula and I cannot take them back. Because they are not in my inventory anymore, the game does not recognise that I have gathered all of them and I cannot progress with the quest

sacred plume
wooden bay
#

Please keep in mind these channels are meant for reporting issues only and not meant to be a discussion space, if you'd like help with issues or bugs please come visit us in #dreamlight-help - we may have a workaround!

viscid scarab
#

Quest name
The Remembering

Which character quest line is it?
Moana

Describe the problem with the quest.
After completing the quest, Moana is supposed to drop a Leader Shard, but she never does. I've unlocked and have looked thoroughly through all biomes/homes/caves, and have still not located the shard. Please help!

What platform/console are you using?
Nintendo Switch

#

I’m not sure if it was on the list of updates and I didn’t see it on trello so fingers crossed 🤞🏾

prime rover
#

Platform:Switch
Issue: Doing a quest for Scar, can't give him the Magic Mirror Shard. It's not frozen exactly but I can't get away from the screen.

sacred plume
#

PC

Merlin’s recipe is stuck in my inventory, even after completing the quest. I can’t read it or drop it, there’s no options, it’s just stuck.

elder hazel
#

Platform: Switch
Issue: Glowing dig spot next to Chez Remy for the Mickeys Memories quest to gain fruit salad is not populating.

Dig spot populated on Day 1 of game play, but was not Diggable. I closed and reopened the game and the spot disappeared and has not re-appeared. I’ve checked daily.

I have finished everyone’s quests to the point that I need further friendship with Mickey and cannot progress.

Help!

visual tusk
#

@sacred plume how did you fix your Ursula final quest bc I'm having the same issue on my switch

meager dagger
#

That quest will be fixed with the update. Please keep this thread clear of chatter as it is a bug reporting thread for the developers.

ocean sundial
#

Platform: Xbox Quest: Stitch Level 10 Quest Problem: Stitches friendship is maxed, but his last quest is not unlocked- how do I unlock it?

snow flume
#

Platform: PC
Issue: I am on the Quest: A Space Ranger Reputation and I am in the Toy story Realm, however Buzz isn't here AND my quest isn't updating that I am in the realm.
Screenshot/Video:

primal siren
#

Platform: Xbox
I still have a vial of freezing water in my inventory even though I already completed the Elsa quest and I can’t drop it or just get rid of it.