#[Archived] [12-6-22] Crashes on Switch
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I’m playing on the switch when the game freezes it crashes also when I go to save it crashes been playing 5 hrs and the game crashes every half hour
my ENTIRE switch crashed when i went to close the game?? i clicked in home button after signing out and then i clicked in slatoon to switch the game it crashed in closing the application message my entire switch rebooted
Game crashing when putting my stuff into my chests - every time, no exceptions.
There is a pink flower next to the pillar in Sunlit Plateau. If you try to pick it you will become locked and can't move.
Mine crashes randomly...sometimes entering/leaving a building/house, sometimes when opening or closing inventory or dreamlight menu, sometimes when I'm just running across a biome and stop to pick something up....I love the game, but it's frustrating to have to reload 3-4 times while playing.
So most of my crashing seems to happen while I'm going to and from menu views. It will freeze for 2 breathes of unresponsive-ness. I look down at the controller and then I get an error screen and the game restarts.
Crashes every time i exit out of customising an item of clothing, even if its only been a couple of seconds.
Since latest update, game crashes more (at random) as well as lags when switching tabs (sometimes freezing a few moments until exiting out of the menu).
I crash almost every time I enter or leave my home.
Crashes have been very frequent since the last update, my game wont stop freezing and crashing!
I agree my crashes are very often now too. I’d say roughly every 20-30 mins. The auto save also seems to go longer without saving before it used to be every 1-3 mins. Now it’s roughly every 5-6 mins
My game has crashed 4 times in 1 hr & thats just in the past hr. Today in total, ive counted it. It’s been 11 times
My game has crashed like 3 times in a 2 hours time slot and freezes like crazy when using the map or menus forcing me to hard close the game to make it work again. I’m in version 1.1.3
Mine did that too
The actual version is 1.1.3.2 my dear 🙂
I played my game about 6 hours yesterday and it crashes 7 times at randoms. When i take a picture, when i open the menu, travel , when i level up, or when i harvest vegetables.
Cannot update to other version as you can see there
Look at your dreamlight valley’s menu-it will say 1.1.3.2 there-not the switch itself.
I got into the game. It froze. Went to restart it, as soon as I got logged in, it crashed due to error
Hi, after I placed the scrapbook from the Goofy quest, my character spawned in front of the book when I exited the furniture placement menu. Then the left and right joysticks stopped working. Additionally all the villagers dissapeared and the map was did not show anybody. I was able to teleport to the well, but when I spawned at the well I still couldn't move. Then I opened my inventory and went to the furniture screen again and the game got stuck in that screen. I couldn't exit.
Platform: Switch.
I was playing the game as normal (on the console without an external controller) when it crashed. Ever since it crashed, I am unable to play on the actual console. The right joy con will not work in regards to B A X Y, the home button works fine. & I can press B A X or Y outside of the game. But the minute I’m in the game, it stops working. The joy con is connected to the system & this did not happen until the game crashed for me. It’s working for other games. I’ve already tried to restart my system, disconnect & reconnect the joy con. Nothing has worked.
UNABLE TO UPLOAD VIDEOS DUE TO FILE SIZE*
Switch
Froze on map screen. had to manually restart
Crashes randomly after 30-45 mins. More often when it is raining or music is glitching. Crashes when pressing plus button to try to save.
I'm still getting random crashes on switch too. At least 4 times today
Furniture Mode can't be processed, so it infinitely loads until it crashes.
Every time I move Ursula’s cave from its current location at the beach to somewhere in the Glade, it doesn’t “crash” per se, but hangs. I have to force quit. And it does this no matter where I try to put her cave. (Switch user)
All the way at the end of last quest for Donald. Went to place the flags for the photo and it crashed n leaving build mode. Now it won’t let me finish the quest.
I don’t have a video or anything as I’m at work but my girlfriend and I have been playing dreamlight valley, and it kept crashing and now our switches (2 docked switches and 1 lite) have a switch error screen and we are unable to even hard reset our switches and will need to get them repaired. I don’t know if this was the right place but I thought I should bring it up! This was after we have updated the games to the latest update and updated our switch hardware as well….
Just got a crash trying to view Touch of Magic designs. It worked fine at first for me to go in the Customize menu and i selected a shirt i had made with no problems. I tried to go back into the Customize menu to look at my other designs and it crashed. I saw the designs and the game froze and crashed
Game crashed after taking a picture with the handheld camera.
I was playing today and just opened up game and crashed immediately after
Crashes seems to be a memory leak as the switch gets all slow and suddenly the game crash, my switch system crashed and restarted.
Menu froze on screen when handing food item to Goofy in Chez Remy. Had to close the game and reopen.
Game froze on screen when handing food to customer in restaurant, had to close the game.
Still having loads of crashes, about every 20-30 minutes. Placing furniture, viewing the map, trying to get to the save screen, entering/exiting buildings, giving menu item to customers at restaurant, after completing a quest, harvesting vegetables from garden, selling items at a stall, putting things into chests, using touch of magic, and sometimes just walking. Pretty much everything causes a crash, but at random. As in sometimes i can put stuff in chests no problem, others it crashes multiple times in a row. There doesnt seem to be a pattern, but its very frequent.
Ever since the last update I have not been able to customize ANYTHING. this includes modifying existing designs and creating new ones. I am able to go into customization and create or change something but as soon as i try to exit it crashes. Every single time. I tried again today and i am still having this issue. I wasnt able to wear any of the cool halloween designs because of this.
Platform: Switch
Crashing at least once an hour, sometimes twice. I have been keeping track for a few days now. Majority of crashes are when I press the + button to save. The other times I crash are when I’m taking a photo, running around, digging, opening chests, picking up memory orbs, entering/exiting buildings and once while fast travelling. These dont happen often, it’s mostly trying to get into the + button menu to save/check map/etc.
Hey all! Just a reminder that crashes for switch are still actively being worked on as shown on the official Trello board https://trello.com/c/ZjveovGS/29-crashes-on-console - We appreciate you reporting incidents which causes the crashes 💚
Description
Players encounter various crashes when playing on console.
Platform
PlayStation, Switch, Xbox
Status Update
The recent update successfully reduced instances of crashes on PlayStation 4 and Switch. The team is continuing to investigate further improvements for crashes on these platf...
PlayStation, Switch, Fixes Ongoing, Xbox, October 31 Hotfix Update
My game has been crashing at least three times an hour when I play. It just freezes then a black screen comes up saying it is shutting down. Also this just started yesterday but when I change a necklace it@changed my outfit same with a dress I will pick Anna blue ice dress and the huge ugly green neck wrap comes with it if I change to a necklace it puts me in the ugly coat scar made me wear
Is anyone else's switch not showing the "Events" tab when we press the + button on our switches. I thought it just might of been my Switch playing up but it's the same for me on the PC as well.
Sigh... ugh game just froze on me and I had to force close while harvesting🤦🏾♀️ I'm tired.
Still after the update saying they fixed the "I have your order" I am still unable to give non-human characters their orders I have fulfilled.
See and ive had way MORE crashes since the update
You have to finish his first quest to serve him. I went through the same at first💛
This is my current screen not able to exit my house
It keeps crashing and now happens even walking not doing any actions, it getting really annoying
Crashes when I try to open the menu. It was running okay for a bit, but starting today the crashing is back.
Game crashed while customizing clothes. This has happened several times. It’ll be a week that I’ve had the game tomorrow. It crashes ~4-5x/day
Crashes on switch when I open the menu
Man I literally can’t save anything. I’m moving things around and I press b to save on switch, it freezes. Every single time. Frustrating
Just did the update and my game is still crashing… I find it hard to play since it crashes every time I play…. Was just trying to plant seeds and it completely froze
I have that same issue, just don't bother taking any footage when it happens.
Usually occurs when moving through storage- the chest lags, I put stuff in the chest, exit the room, usually try to save, but this happens and crash usually happens if I do try to save.
Four times an hour this morning I am tired of it
Game crashes after completing level 10 quests for Remy, scar and urusla so far
Crashes when in furniture mode or customise clothing mode. Also when entering exiting home and Scrooge’s shop.
The GL Staff and Devs are still working on them.
Game crashed after feeding a raccoon and then again after taking a photo
Found a bug with “the heart of dreamlight valley” quest from Maui. It’s happened twice now. When I get the heart I can’t do anything after that but walk, other wise it crashes
I’ve lost so much progress in the game that I have started saving manually approximately every 3-5 minutes. That way when it crashes I don’t lose as much. I basically save before and after doing anything new or walking into any entrance/exit.
All very random. One new thing yesterday though was that the game completely froze on the screen. I usually get the black screen error message. This time it froze like a picture.
My character was walking towards Scrooge’s store and the whole screen froze. Not one single button in the game worked but I could hit the home button and go to all my Switch functions. So it’s definitely just the game itself. I couldn’t save or exit or do anything so I had to select a new game and let the Switch close down DDV that way.
Game crashed after saving game to cloud in Pleasant Meadow. It was also raining.
Peaceful 🙂
On Switch, game froze when leaving my house.
Had to restart the game
I have to manually save every 2-5 minutes or the game crashes.
Crashed while gardening and running around again. Twice.
Crashing every 30 minutes-ish while re-arranging the valley. I’ve time traveled back to the GameCube days of manually saving like a paranoid parrot.
This is a new one for me. Stuck on fast travel menu while going from forgotten lands to the beach. I landed there fine but the menu wouldn’t go away and I couldn’t press much to fix it. I tried to travel to some realms to see if that would work and then it wouldn’t let me go back to any of the other wells. I didn’t have any choice but to close the game from the Home Screen menu and it crashed while closing the software.
Again. Crashing multiple times a day doing regular game play. Running across the village. Gardening. Harvesting. Fishing. Leaving game for title screen. Opening quests. It’s so annoying.
Screen has been flickering since yesterday and the music comes in glitchy and delayed if character is moving about.
Does anyone else find that when they're digging (with or without companion) that the switch crashes with 10 min? I'm getting real sick of it as I'm trying to collect soil to make paths 😭
So here's the other thing I deal with all the time. I'll be in the menu working out my quests, supplies or rewards only to see this when I exit. Sometimes all I have to do is refresh the screen sending my character somewhere with the map, that most times does not fix the problem.
On Switch, game froze when ordering furniture from Scrooge.
Had to restart the game.
On Switch, crashed when harvesting crops.
literally walked forward in my house and the game crashed. 10 minutes lost lmao
Crashes everytime I want to design clothes plz fix soon
https://trello.com/c/ZjveovGS/29-crashes-on-console it’s something they’re still fixing.
Description
Players encounter various crashes when playing on console.
Platform
PlayStation, Switch, Xbox
Status Update
The recent update successfully reduced instances of crashes on PlayStation 4 and Switch. The team is continuing to investigate further improvements for crashes on these platf...
PlayStation, Switch, Fixes Ongoing, Xbox, October 31 Hotfix Update
omg the switch is crashing all the time today when is this going to be fixed its seems to be worse than ever today, cant play it for more than 5 mins without crashing, please please can you sort this asap...
https://trello.com/c/ZjveovGS/29-crashes-on-console please be patient they are still working on fixing the console crashes.
Description
Players encounter various crashes when playing on console.
Platform
PlayStation, Switch, Xbox
Status Update
The recent update successfully reduced instances of crashes on PlayStation 4 and Switch. The team is continuing to investigate further improvements for crashes on these platf...
PlayStation, Switch, Fixes Ongoing, Xbox, October 31 Hotfix Update
Game crashed during Ursula's spell in The Ritual quest
Crashes every time I take a picture
After a crash the game is no longer connecting online, any ideas im missing all my halloween event
My game crashed when I was running though the forest of valor foraging
I've had 2 incidents now where my character freezes (unable to move or do any actions) even though I can still move the camera around and my pet and other characters move around fine.
1st incident yesterday: Pressed A to talk to Mickey, the dialogue wouldn't load and it froze.
Just now: I went to harvest a flower in the Sunlit Plateau and my character froze.
I waited 5 minutes both times but when I saw it wouldn't load the action I decided to close the game manually and restart.
It's becoming unplayable. The crashes are more and more frequent. Then takes about 84 years to load.
definitely feels like it has crashed more today than usual
Took a photo, the SAME flower I tried to pick just made my game freeze again as mentioned above... just gonna not pick that flower now
Opened the time capsule from Donald ducks fishing challenge and the game froze then crashed.
I’m glad it’s not just me! Mine has crashed so many times today. I can’t do anything, and then it takes so long to reload I just give up.
Yesterday and today's crashing has started increasing again. For sure!
The crashing got less frequent for me recently but today it crashed again after I left the game idle for a bit.
I git the game a few days ago and it has random crashes. Also, sometimes the characters face in the opposite direction during dialogue with my character.
Game crashed as I was restoring Eric. But has also crashed randomly. Usually entering/exiting buildings, but sometimes just out of the blue.
Most crashes happen for me if I open/close any menu screen too fast and it's happened 7 times today alone.
Game crashed when planting, crashed 1 hours ish later when trying to pick up gems
Platform: OLED
The game crashes regularly since the latest update.
Game crashed when I entered my house. Said a error occurred. It's also done this to me when trying to fast travel.
Hi do you mean time traveling by fast travel?
So I actually bought this game a second time on the PC, so I wouldn’t have to deal with the switch crashes anymore. I thought after the update it would get better but it hasn’t. It will crash randomly, at any point. Soemtimes after playing for an hour, sometimes a few hours soemtimes before I even make it to an hour. I’ll be doing anything at all as well! It will crash multiple times in a day as well:(
It just keeps randomly crashing which is so disappointing, considering the price paid for the game :/
The GL Staff and Devs are still working on the console crashes,the issue is posted as a work in progress on Trello ☺️
Has crashed 4 times in the last hour alone. Wish I owned a different platform to play this on as the constant crashing makes me not even want to play anymore. Feels like I see “The software has closed because an error occurred” more than anything else in the game.
The GL Staff and Devs are still working on the console crashes,the issue is posted as a work in progress on Trello ☺️
Can't play due to crashes when entering Remy's
Today I have encountered more game crashes than I have this past week. So much so, I am constantly saving my game so I don't lose any progress. Which makes gameplay bothersome.
Latest game crash: taking a photo using my in game phone.
This is also what happens to me! Usually when taking a photo. Other crashes are freezing when I try to save. 3-4 times during an hour or so of play.I did report this bug on the developer’s website. New thing is that crafting tab for fences or paths is empty - no craft able items. I check several times during play. 2 times over several times, it suddenly was present, but after I crafted and exited, the game crashed. I also reported this to the software developer Make sure you do that, as the Discord is collecting info, but they did encourage us to contact gameloft. This game has such potential; I hope they get the Switch issues managed.
@torpid lark I just mean using the Wells that are in each biome
I’ve been playing this weekend and the game has been consistently crashing after a couple hours of gameplay. There’s no specific action that seems to trigger it. Once I was accessing a chest. Another time I was in the middle of planting seeds.
I don’t know if it’s just me but I seem to be crashing even more the last few days. Still mainly from trying to get into the + button menu. I’ve also experienced the game freezing and needing a force reset more than usual too. I was crashing maybe once an hour previously, the last few days its been 2-4 times an hour. I’m at the point I’m saving every minute or so. I’m quickly loosing patience. Is there an ETA for any kind of crash/freeze fix. Paid a lot of money for this game and it feels like I spend more time loading into the game or saving, than playing it lately. I absolutely love the game but this is ruining it for me. 😭😭😭
I agree with the crashing increasing the last few days. Hopefully they will have a fix soon these types of things do happen before a game is released unfortunately.
I hope so too. I do understand that, and I accepted when it was once an hour, but now it’s seriously cutting into the experience of the game.
Just now I’m completely frozen, just from trying to pick up a flower. I can move the camera but can’t move or press any buttons.
Mine has been freezing completely when I go into craft something and I switch between the top tabs. If I click on pathways there's no coming back, then I have to hard reset.
I was on the + menu earlier and got a phone call. It crashed on the menu, I wasn’t even touching the controller at the time. That was a new one for me, crashing from being idle. I’ve taken to keeping track the last week or so to see if there was a pattern but the main thing seems to be just pressing the + button for me.
I truly am enjoying the game and have my fingers crossed for a fix soon. 🤞🏻
Mine has crashed 5 times in the last 10 minutes as I’m trying to change my outfit or I’m trying to grab some stuff from storage..
Issue/How it occurs:
Crash on Switch / "Welcome Ariel"
When taking the Welcome photograph, the game crashed.
I did not document earlier, but this type of crashmalso occurred with Moana and Maui in the exact same way.
I know this is a beta but bloody hell how was this allowed on Switch in this state, the crashes the last few days are every 30 minutes, the menu lag is horrific too, I'm planning on moving to PC once it saves to the cloud which is a whole other issue, I've put 70 hours in on Switch and it's 8 days out of sync which tells you everything.
I'm still crashing on the switch 😭 I crash like 10 times after every half hour it's getting annoying and I'm sad 😢 I just want to play. Please fix it 🙏🙂
Yes the photo crash is quite bad, it seems to happen the first time you take a photo after playing a while and then when restarting works fine.
Game crashing every 10-15 mins, it’s becoming unplayable
My Switch game crashes very often, I have deleted and reinstalled to try and fix it…, I notice it most happens when going into the main menu. So pushing the plus button on the switch. Also when farming over 100 vegetables. I use the tip to put a fence around your farm buddy to stop them from getting in your way. Then I remove the fence and when they release all the extras to collect it immediately crashes, it didn’t do this before the update. But the farm buddies consistently block me when harvesting so it’s either use the fence technique or do not being farm buddy… game also crashes when entering/exiting houses. Most often it’s when pushing the plus button to go from game to the menu. Which is always frustrating because if I’m pushing plus it means I’m trying to save lol
My most frequent crashes on the Switch occur 1) entering or exiting a building; 2) purchasing or selling with Goofy (pushing the plus); 3) harvesting from Wall-E's patch, and most fun of all 4) after painstakingly laying out paved paths for more than 5 minutes without saving manually. I am still having 5-6 crashes a day. I have uninstalled and reinstalled, am current with Switch system updates and with all the patches and updates from Gameloft. It just continues to crash...
Today the numbers are off for items in inventory. I love this game. I know you will get it fixed❤️ Thank you for the work and time to produce a great game.
Performance issues and crashing capacity are so bad that crushing coral on the beach has become too tedious.
I no longer enjoy the daily respawn of thorns and obstacles.
when I take a picture it crashes every time...I can take a picture when I get back in from the crash...but after that ...crash
I'm not getting any clothes in the windows in Scrooge's shop
Still experiencing a lot of crashing while decorating/putting down paths, taking pics and entering/exiting buildings. My Scrooge’s shop windows also aren’t updating, not sure if that’s supposed to be happening
I’m just frozen here 😂 it’s not loading up to the well, it’s just stuck here
Save and Reboot the game and see what happens?
Nah it finally took me to the well but the Ariel wasn’t there for a photo 😂 never mind
I swear my game on my switch crashes like 2-3 times every hour…
When i go into decorating mode someone's objects become invisible. Things like grass, ferns, flowers, sticks, etc. So I cant place anything there but I see nothing unless I back out. Going back into decorating mode usually something else turns invisible.
It’s now stuck here after picking up a memory 😂 Ariel is cursed
My game is basically not playable 😭😭 now whenever I harvest more then 10 of anything it crashes
That’s been happening to me as well. It’s so annoying
Thankfully when i restarted and got back in, it remembered I had the memory and kicked off the attached quest
Whenever I try to place Moana’s house, the game freezes and I can’t do anything. It makes me force close my game. I’ve tried putting her house everywhere
#Pretty sick and tired of the freezing and crashing. I cannot decorate without it freezing. Cannot walk into a building without it freezing. It crashes constantly even when I manually save. I paid money for this and I’m not happy about it not at all🙄 I will never buy another Gameloft game
I decided to start a new game to take it slow. I have been playing two days now with only one crash. It was when I exited my house and then immediately tried to go into the menu with the + button. I just got Remy restaurant running and have done all quests up to this point. I have been fishing and moving items around. Mining and growing and cooking with no issues. I use the down arrow to access the menu and it is great. When I was progressing during my first game, i had advanced to having all biomes open and started to experience crashing when it was bustling with all the villagers. Maybe having so much going on is the issue. I enjoy the game and look forward to the future gameplay.
It’s still in beta, there’s bound to be issues. We all paid for it, but luckily the dev team is continuing to work on crashes
Game crashed at end of Moana quest during the photo. Now we are literally just stuck here. Only the + and x controls work
Game freezes or crashes when trying to move Kristoff’s / Anna’s house to a different area of the map
Crashed 4 times today. Twice while traveling via wishing wells
(early access IS beta testing, friend!)
My switch crashed so much I’m about reading to call it quits it is at least four times a hour usually more!!!! Especially in the morning and no nothing triggers it it just stops. It has gotten so much worse since they “fixed” it. Please do something stop working on content and fix what you have
game crashed at looking at the collection
I just had a crash upon loading my save. Went to walk and my game immediately froze and then crashed. Trying again…
Game crashed when giving mother Gothel stuff it freezes then I can not do anything
Early access and beta are the same thing 🙂
The game has been a crashing machine today. Most frequently when trying to pull up the menu, but also when harvesting crops and decorating. Crashes have been coming about every 20 minutes.
Same on my switch as well, all day.
My game has crashed 3-5 times in the past 3 days, having trouble selecting through the menus, not wanting to switch the sections on the left. (will let me use my finger to get to it, but not click on it) So many issues today. Im not getting the feed a critter duties points at all. I've lost more than 5 minutes of progress each time. while completing missions. this is beyond frustrating.
oh it did it to me harvesting, it kept pausing but if i still had the button held down for multiple it worked but crashed a few times harvesting large fields.
Mine crashes a lot when on the map section of the menu
Crashing at every quest right before it’s done, crashing in decorating/furniture mode regularly. It’s the worst it’s ever been. And the objects limit is going to be a huge problem for many people.
Yesterday I made an interesting observation. While playing with joycons connected to my switch, "typical" (pressing "+", taking pictures, entering / exiting building, random crashes in general) crashes occured FAR more less than e.g. having my joycons in my hands estimated 9ft away on the couch with switch connected to the docking station connected to the TV. Does anyone has made similar experiences?
Switch; crashed while loading into game. Reloaded and it crashed as opening door to Scrooge’s. Both times had to load cloud save
Game will either display an error message when crashing but allow closing of the game (it either saved the last quest or didnt). Or, will completely crash and freeze on a random loading screen. Happens about 1-2hrs in of consecutive play.
I turn on game to play and after a couple of minutes it glitches out then crashes then I have to turn on it back and it's been happening a lot
Crashes every hour and crashes anytime I take a picture or turns into an un-useable image, stuck in the screen, of a blurry white oval (like a camera flash) on a black background. Cant get out of it and can’t see thru it.
Game crashes randomly but usually also when I am actively playing it and doing more in it like farming/decorating.
switch is stuck on map, its not loaded, wont let me switch tabs. this is the worst the game has ever been in terms of failure to work.
yeah the crashes today have really been bad, barely can do anything without it crashing
Today is crash city probably no less than 12 full crashes and I've had to restart a few times as well
I'm sorry, but today, I will explain my crash in french : "le jeu crach toujours quand j'organise l'inventaire de mes coffres et que j'ouvre et ferme souvent les coffres".
Game crashes randomly while I'm in the middle of playing on my switch. have redownloaded the game and restarted my switch. neither have worked, and it can happen randomly, or be triggered by me taking pictures with my camera in game
Mine keeps crashing and won’t connect to the internet even though my internet is working
Servers are having some issues - GL is aware.
Crashing after harvesting and hitting the + button to get to menu
I was about to start the fishing quest on moanas boat, went to take a picture of me and her, and the game crashes and shut down
Yeah, Photo Mode's crash rate is very wonky. Probably has to do with object loading processing, but IDK for sure.
Anyone else not able to customize clothes?
my 50+ garden spots are gone, they disappeared while i was at work today
Crashed while talking to ursula.
seems like the game crashes every hour or so 🫠
The game crashes after a certain amount of time, doesn't matter what activity you're doing. ( for me at least)
Wow! With all the crashing this evening. 2 times where it was getting glitchy then the game crashed with the error restart upon entering my menu. Then a lastly my avatar was frozen in place trying to pick a flower in the sunlit plateau. Had to exit to restart. ...please do something about this already.
that flower in the sunlit - that was probably the one by the pillar? It freezes EVERYONE, regardless of platform. it's just a painful flower.
Yes! That one! "Luckily" I had recently force closed so I didn't lose all that much game play data.
i cannot log in or sign out or my current ~new~ game
Cannot save to cloud on Switch. I’m done with this game on Switch. It sucks. Designing is a hassle. Can’t save. Very slow. I know it’s early access but damn.
Crashes almost every time I open clothes customization
Also clashed once when I was decorating one of the biomes
Logged on to find my garden plot of 200 spaces to he completely gone. I play daily and this hasn’t happened before, so I was going through my wardrobe for 15 minutes choosing what to wear, i saved, opened my inventory and it crashed. Its several times an hour. Im playing a lot less because its just constantly crashing and its so frustrating.
I cant even cook a meal before the game crashes now. It also crashes everytime i try to save.
Crashes (error occurred and closes the game) every time I play. Doesn't matter what I'm doing or how long I've played. I have to remind myself to manually save the game after doing something so I don't lose progress. Not worth the $70 I spent.
Game crashes every 15mn while trying to design clothes. Sometimes freezes and I need to reboot it manually.
Still some crashes while playing (especially when harvesting or when it rains) - Nintendo Switch user.
Crashes at least once an hour, usually when transitioning from inside my home to outdoors and doing things "too fast"
I noticed that I mainly seem to crash on switch when I have a critter companion with me or hanging out with villager
game crashed when teleporting to areas.
My game freezes when I try to make to 50k purchase to expand my back back the final row. It takes my money but doesn’t give me the row. Has happened 3 times so far.
Cannot build for more than 5-10 minutes without the game crashing or freezing. Once, I tried to exit & save and the whole screen started flashing and the little star that spins indicating saving kept going around and around forever until I shut the game down. Lost a lot of progress on part of my plaza build.
Mine usually crashes when I'm trying to save
Just had my fourth crash. Ive been playing for an hour. One was walking into my house, another walking out of my house, and two for seemingly no reason at all. Any update on when a fix might come? I want to finish my starpath but its been unplayable since the last update.
I consistently get the crash when I try to take a picture with the in-game camera. I'm unable to complete the "do you wanna build a snowman" quest, since you need to take a picture to advance.
- graphic issue/bug/crash
- flashing lights while stoping the valley custom
Always Have to restart When it happens - I also have to save all 3 mins cause it crashes randomly (and even more often while I’m am customizing the valley)
game crashed when I picked up a puzzle piece
It seems that the crashes have become worse since the Scar update and all of the suggestions that I have seen online DO NOT work. I waited almost 6 months in eager anticipation of it coming out, I forked over my $70 and I basically cannot play for more than 10 minutes without a crash. And it's not because I have too many items or too large of a farm. I am obly at 300 of my 600 limit because I have had the same stuff in my shop every day. This is all beyond frustrating.
- If I attempt to navigate the menu too quickly, I can cause it to crash.
- When I’m in my bag, it’s possible (somehow) to navigate down past the bottom row, and the cursor gets lost. I have to leave my bag and open it again to be resolve it. It happened too when I still had to “expand” option.
Issue: Trying to take a photo of the ice cavern for Anna's quest and it crashes every time I click "+" to capture. It works fine up through then. Then it crashes.
Additionally I've been crashing when trying to open the menu to save as well. This started happening after the latest updates. I couldn't play after the initial update that included that red, bloody looking low energy screen as it was trauma triggering, so I've only started playing again since that was removed. Since then I crash more often than not. Haven't really had this problem outside of the first couple of weeks of launch. I assume it's a result of the new updates.
Update: I finally got Anna's quest for the picture completed. I saved every step of the way so when it crashed it restarted on the picture quest versus talking to Anna. I tried doing other things before taking the photo (mining, etc.) and it crashed. I then tried just going straight to the cavern for the photo as soon as I restarted and it registered the photo without crashing. It just had to be the first thing you did in the game upon restarting.
server crashed while I was decorating. Also, everytime I finish decorating an exit the screen only a certain amount of the changes actually show up
Game crashes while taking a selfie
My too
Same
lovely rain- kills the game
Game crashed as I just got the cut scene for the dream light fountains celebration
Game crashed as I entered house. Crashes after an hour of playing lately, performance at its worst since last update.
Can rely on game crashing regularly and randomly . I try to save every couple of minutes if I remember. Maybe play an hour and it crashes, every day, every time, regardless of what I'm doing. Usually using camera, gardening, checking map, collection, settings, leaving house, etc. Very glitchy, jumpy game. Not smooth at all.
Wearing the raven wings causes my game to crash
Played the game on the switch for 4 hours and crashed 3 times, hope they fix it, because it gets annoying that I finish a quest and then it crashes and I have to do it again 😔
It crashed again
I'm going to stop playing until it gets sorted
this is getting annoying
game crashes whenever it feel likes every time its another reason it crashes, opening inventory/map, leaving/entering buildings, had one crash when i was just standing there not even touching the controller
So toy story update coming.....great. the question is, us nintendo switch users are we gonna able to play or is it gonna crash? Please fix it. I haven't played since Halloween update because it crashed like every 10 minutes and it's not worth it anymore. Please fix it please. 🙏
The devs are aware and are still working on the crashing/freezing/issues for the console and devices.
Can't move things in one area it crashes
The game froze after placing Moana's house and had to close the game
Game crashes if I’m in build mode longer the. 5-10 minutes and then exit
Mine crash randomly every 2 hrs or less, on monday crash when I tried to remove the pink hat from the Forest with the short wig, I remove it and I was bald then the game crash in the clothes change option
@left fog i get the same crash.
Game crashed when I finished to decorated (usual) but when I restarted the game, it crashed immediately again before I could play any second
- crash when I was collecting a memorie
crashed after glitching out the ui when i was making a dress
Reminder that this is for reporting issues only, not a discussion space 💜
Has happened 4 or 5 times today
Whenever I am using the custom creation tool for clothing the game crashes at least 4 or 5 time throughout me designing something. It’s so bad it’s almost unusable.
Anyone else having issues on the switch where L just won’t work? Like the only thing you can do is move the camera and not the character? Had to hard restart 3 times now seems a weird one
2nd time today I’ve tried to place Eric’s castle and the controls freeze, but the music is playing, and the water is rushing. Twice in 10 minutes.
Random crashes every few hours and when loading into the game it takes along time to load and now when coming out of any house it a bit as well
I'm so beyond frustrated with this game. I paid over $100 for the best bundle for my switch and the game is almost unplayable. There's no consistency with area or task. I'll crash at least once every 30 minutes. I love the game.. I do... but I'd like to play more. But it gets to the point even after I keep trying to remind myself to save, and I'll accomplish a lot in 3 minutes and then it will crash. Essentially I just put the switch down and stop playing for the rest of the day. I honestly don't know what to do.
This game is not worth the money that was spent on it. Tired of constant crashing constant freezing constant restarting slow to load. They said that they’re fixing to switch crashes and I have seen no evidence of that. Wish I could get my money back because I could use it on something else, some thing that works something that is playable. I was excited for the new update, but unless they fix the switch issues it’s still not playable disappointment.
Yeah mine freezes when I move things on valley
I'm I tripping or is are character running slow asf when facing forward but when u look to the side they go an run their normal speed
Been trying to place paths and decorate today and in the last hour it’s crashed 8 times. Whether while I’m playing or when I hit the + button to try and save my progress. After 90 min I barely have anything done and keep having to re-lay out pathways. This is so frustrating. I wish I could say this issue is just today but it’s every day
I wish there was a way for us to get a copy on another platform without having to pay again, the switch just seems to be the worst one, I wouldn’t hesitate to buy it again on something else if I didn’t know it was go’s be f2p in the future
Unable to move after a while despite reconnecting controller. No issues on any other game
Can we fix these crashes soon every time I play it crashes multiple times
Anytime I leave the game idling for more than a few minutes, a crash is inevitable not long after
Crashes every time I open the clothing design feature
I have restarted the game today for the third time because of the issue with bugs when time travel _ and no warning in game about consequences. Actually I think it’s unacceptable to put it on the customers since so many other farming games like Stardew valley and Animal Crossing are able to code the game in a way that time travel is possible, even if events are locked.
Anyway my game still crashes several time per hour. So I bought the pc version since I was done with all quests and wanted to start designing. Then the pc version also crashes.
And now I can’t get the golden potatoe and I am started all over today. It’s so annoying!
My game crashes like every 20 minutes on the switch. It’s not related to a certain activity
Switch
Has crashed at least every 2 hours sense that last update
The amount of times my game has crashed today almost has me to the point that I want to ask for a refund with compensation for the amount of stress and distrust it has caused. So frustrated
If you can folks go and get it on PC and bin this version, best thing I ever did.
As much as I would love to pay double for something......when it already crashes on pc, I do not necessarily believe in giving them more $ for no real gain....
The most noticeable thing is the menu speed, but yeh I get you I've been really lucky with it running well, it's froze once opening the map once only in 40 hours.
It seems fine for the majority, but there's always a risk for sure.
I usually play on the laptop but decided to play on the Switch today. I save to cloud every hour or so. I'm trying to take a picture and (twice) I get "software was closed due to an error". But only when I try to use the camera. Is this a normal eff up on this device?
There have been at least 2 updates to the game and there still doesn’t seem to be a fix for the Switch crashing issues. Is there any update on what the problem could be?
My games crashes randomly. I now have to save my game every 30secs to 1 min to make sure I’m not having to do tasks all over again when it crashes. Is it in the plans to fix this issue?
Right! I shouldn’t have to pay more money to have a product I already paid for.
you don’t have to
I'm probably tempting fate by saying this but I played for about 2.5 hours this afternoon and my switch only froze once and crashed once. I discovered through a thread here that somehow it has never been cloud saved, so I did that for the first time yesterday. I don't know if there's a correlation or not, but it was the least crashed I have had since September 6 when I started playing.
I wish they remove all quests with photography since the game obviously can’t handle it! We should have to buy new games@but they should compensate instead.
Platform: Switch
Issue: I have been having massive issues with the camera crashing / forcing the software to close since the scar update - particularly with finishing the level 10 quest for Anna (Do You Wanna Build a Snowman?). I believe I am on the last step or close to it - I have to take a photo with the snow family I crafted. With the new, more complex camera, every time I hit the shutter the game forces closed. Before the update the quest was also not working, as I would take the photo in a variety of ways and nothing would trigger the quest completion.
On Switch: can’t open items (recipe books, clothing bags, Time Capsule, etc) or the game will crash. Anyone else have this?
I have sent in a bug ticket to gameloft.
The game crashed and would not open stating that there was corrupted data. It made me format my micro SD card (which due to the corrupted file I could not pull any saved data off of onto a PC) and I have tried re-downloading the game multiple times. I can get into the main screen of the game, but if I try to load my saved game it crashes and then I am required to re-download it again.
Error Code 2002-4152
i get it anytime when i Sort me inventory in Chest (then i open a lot of chests) or after beginning a new quest row
Switch: frequent crashing. I have cloud save turned on & I suspect sometimes it's happening if the game tries to save while I'm doing something else like opening a menu. I've started manually saving super frequently (every 3-5 minutes) & that seems to help. Sometimes before crashing a function in the game will stop working. For example, I stop being able to push characters out of the way. I was mining with Maui & he trapped me in a corner & kept flexing at me. It was pretty inappropriate. Another time, planting seeds next to the fence by my house wouldn't work. Reloading fixed that. One time a crash happened when I was just loading the game, before it even loaded in. Twice, it crashed while doing a selfie when a new character moved in. Sometimes the map fails to load in completely & the only way to do anything is to close the game.
My game crashes about 85% of the times I hit + button to take a picture. I try to save before taking a picture.
there is a flower in this pond, and whenever you try to harvest it, you get stuck in this area, and you can no longer interact with the game. i had to close to resolve and it still happened the second time. this is on STEAM/PC
I had the exact flower in that exact spot! You can move it with the furniture tool, thankfully! But I experienced the same behavior as well. I had to force quit the game. They need to make certain spots not valid for spawning.
OO I FORGOT THAT YOU COULD DO THAT. i just ignored it for now lol
Game has crashed probably about 5 or 6 times in the span of an hour. when I pull up the + button menu, when i try to fast travel, and when entering build mode
I've been getting that too beats me before I save
I hadn’t played my game for maybe 2 days for the holiday, I just turned it on and ALL OF My crops are GONE!!!! Even the dirt areas I plant in ! I had just got my eggplant pumpkins etc. except for any fruit o had just opened all my goofy stores fullly expanded. So I had planted every seed and they were grown when I turned my game off. What happened?? Now I’ve lost all the coins buying all the seeds. Is there a way I can get them all back ??? Please help Thank you very much
I no longer play on a daily basis.
The crashes and all encompassing stress this game has provided to me and the safety of my Twitter account was not worth it.
I check Scrooge's shop, and that's it. I no longer post gameplay on Twitter after they called it a cadaver on day one of EA.
Speedrunning the Moonstone events is all that's left to do, and I'm very lucky if quest progress can even be saved.
My wife hasn’t been wanting to play the game anymore and frankly I’m about to join her. Have yet to hear anything from a dev about ALL of these bugs on the switch. Will we get some type of refund for a broken game or do they plan on fixing any of these issues soon? There is only so much people can take without answers from anyone.
I have not been experiencing many crashes lately. My game has been pretty steady lately with a. Crash maybe three times a day.
Now everytime i exit my game, while it’s closing my game will crash and remove everything i did last. it’s happened 3 times in a row of trying to exit and save
Same for me it sometimes freezes and I exit the game but it loads for while and crashes
My game crashed yesterday when I opened furniture mode. The game had only been open for about 2 minutes 🥴
You can request a refund from Nintendo, but all your save data will be gonzo along with the game file.
They are working on crashes on Switch per their Trello board. I highly doubt you will get a refund, given that the game is in early access, you chose to buy and play while there was a possibility of bugs & issues that the dev team has stated multiple times. If you really want a refund, you can contact Nintendo but if they do refund you you will lose your save file & game process, and will not have access to the game anymore.
Ok, thanks all. I don’t recall seeing anything in the store that says early access. If the warning was there, then I understand.
Once the game is free to play next year, it’s out of early access. Early access is why you paid
A reminder, friends, that the Bugs and Issues thread are for the devs to be able to see what people are experiencing. They are not a place for solving issues - that happens over in #dreamlight-help and we frequently pull people over there for assistance. If you want to help, tag folks over there, not in here. Thanks!
Game crashed after playing for about 5 minutes; the crash occured whilst talking to Elsa
Game crashed and freeze when fast traveling
Switch is unplayable since the Scar’s Kingdom update: here is a list of what causes crashes:
- Picking up memory orbs
- Entering / exiting buildings
- Rain / snow
- Companion joining me for mining/digging/farming/fishing
- The fenced in farming trick
- Having my pet out (critter)
- Watering crops
- Harvesting crops
- Build mode
- Placing furniture
- Placing pathing
- Placing fencing
- Exiting furniture mode
- Opening the touch of magic tool
- Claiming dreamlight duties
- Opening the map
- Fast traveling
- Walking into a realm
- Using the camera app to take a photo
- Quests
- Ordering items at Scrooge’s shop
- Buying / selling from Goofy & Kristoff
- Completing crafting
- Walking into a different biome
- Saving the game locally & to the cloud
- Going offline (randomly happens frequently with stable wifi)
- Reconnecting to online
- Opening chests
- Talking to the characters
- Welcoming a new character
- Very intense strobe flashing loop where the game is frozen when exiting furniture menu - it is infinite and does not close the game and say the normal crash report screen. (I let it run while I had lunch in the other room in the hopes that the autosave would save my build progress. The game was still strobing after lunch. I force closed to stop the strobing, the game still hadn’t saved.)
- Changing Avatar’s appearance (skin, gender, eyes ect.)
- Changing outfits
- Walking into areas with lots of night thorns.
- Cutscenes (really would have liked to see the scar ones for myself)
If you don’t play on switch, then you will never understand why switch players are talking about refunds. They certainly should not be penalized and lose their save file for being disappointed that they are not able to play the game.
ATTN DEVS: the most appropriate approach would be to offer switch players a download code for the game so that they may play on their preferred secondary platform.
Game crashed whilst in outdoor furniture mode trying to move Ursula's house
Game crashed when trying to exit outdoor furniture mode
Besides some crashes which have been very spaced apart I've played the game just fine on Switch including after the Scar's Kingdom update. I wouldn't call it unplayable by any means. Gotta make sure to manually save often so a crash doesn't set me back to far but that's it. I still did everything there was to do for now. My crashes have just been sometimes when I entered or leave my house, sometimes using the wells fast travel to another biome and sometimes just randomly when I was walking around and all plenty spaced apart to where I could work around them. I'd still like them fixed that be nice but I wouldn't call it unplayable.
Just a normal neon joycons switch. Got it back in 2017.
A quick reminder folks: These Bug Thread forums are for reporting issues, not for chatting about them. 🙂 GL uses these to be able to see what people are experiencing so they can better figure out what needs fixing. If you want to chat about them, may I suggest one of the chat channels such as #spoiler-chat , #no-spoiler-chat , or #off-topic ?
Understood, i’ll remove my chatty post and just leave the bug report one
It's happened again Not happy I hope this gets fixed soon
Seems my Switch is crashing more than ever all of a sudden (over the past few days feels like every 20-30 minutes of game play no matter what I'm doing) Really hope this gets resolved.
Game crashes especially hard whenever I’ve been playing 5+ minutes and I try to take a picture
Nintendo Switch
When hitting any button the game does not have enough CPU or a fast enough processor because if you hit a button and do not wait for the desired action, but instead hit a second button the game will confuse itself and crash. Example: if I hit X to open my storage but realize I meant to hit A to pick something up instead. If I do not wait for X to finish opening my storage and hit A to quickly it will freeze and then crash.
Just had another crash on my switch lost so many pumpkins 😭😭😭
But I crash a lot still, opening chest, opening my bags, clicking puzzle orbs, well doing anything really it just randomly at random times. But sometimes I can tell when the possibility of crashing gets higher. I start lagging when or the auto starts messing up really bad. I really hope this get fixed soon.
My switch crashed after the last mission with Anna, now I can't finish it because none of them come to take the picture near to the snowmen🥲🥲
Experiencing a lot of lagginess on Switch, as well as crashing.
had several crashed this week when exiting out of decorator mode. earlier in the week it was the black screen crash. over the past two days it was a spinning glitter load symbol that never cleared. the things that were done in decoration leading up to crash: placing path way, placing trees, moving from biome to biome in camera
Most crashes happen when decorating outdoors, entering/ exiting home, anytime I try to move Ursula’s house… I’ve just started saving my game every 5 min to minimize damage
Crashed during outdoor furniture mode: strobe lighting occured when trying to exit furniture mode, and the game froze; had to force-close it.
Placing house in water near the cave Ursula was trapped in and turning the screen to the right causes judder that ends up crashing the game
100% reproduction rate
** Video Warning:** May cause epileptic seizure.
Just crashed while harvesting and raining. Tends to do this a lot
My game crashes a lot when taking photos. It also will randomly crash when I'm harvest or planting crops (can't remember which one i was doing). It has also crashed while talking to Elsa for a quest and randomly while just playing the game. It was never this bad until the last update and everything is up to date on my switch.
I usually got myself into the habit of saving the game every few minutes because I can never predict a crash on the switch and it happens fairly often, as well as half the controls not really responding to the controllers
yeah that's why i save often 😦
Game crashed + gave an error message when I took a photo for a quest
My game closes and crashes when I do custom clothes
It crashed while I was in the middle of trying on a hat & took me back too far on a quest I’d spent the evening on
Game froze when revealing a memory picked up during foraging. Game also froze yesterday when I was trying to give Elsa the swamp water for Kristoff's L10 quest.
The crashes have been their worst since the latest update, I can only play for around 40 mins before it freezes or crashes. The game takes so long to load up that I don't bother going back on.
It has now frozen on me while trying to save the game 🙃
my game crashes Constantly. it typically crashes on me about once an hour, sometimes more. always doing random things, like entering the menu, opening a pouch, or picking up orbs (orbs do it the most IMO) and just other random things
Game crashed when teleporting to a well
Game crashes when I try to close it lol
@wheat pagoda Happens to me all the time as well.
hey guys.. gotta get rid of something. i play dreamlight on my switch lite almost every night now. I'm really busy decorating the whole village right now... AND ALWAYS!!! when i'm done it says "the software has terminated due to an error" :))))) i could really cry! this game has been out long enough so that you could fix it..🙄 do you have it that keeps crashing? and then of course half a minute before it automatically saves again! 😭😭
Game crashes after watering all crops, crashes after taking photo, Error sign every 2 hours or less
Crashes a lot since last patch when trying to customize clothing. Also randomly when zoning out of buildings and when picking up items planted.
Crashes all tge time. I save everytime I do something semi important at this point.
Same. I’ve noticed it’ll crash more if I let it hit 5 minutes
Game seems to be crashing more often the last 2 weeks. Used to be about once an hour and now it’s about every 30 min or so. I try to save as often as possible but hitting the + button seems to trigger the crash too. Really hope there are some bug fixes for this especially since you’re releasing on another platform tomorrow with the update. Truly think the switch fix should have been a priority since we’ve all paid for this game months ago over starting on another platform.
Crashed again when trying to exit outdoor furniture mode. It's done this each time, so outside decorating is futile for my game.
Issue/how it occurs: Usually after playing for a while, anything that looks like consuming ram. E.g. taking pictures, opening several inventory chests, collecting memories or things with many particles. Looks a little bit like memory leaking, connected to a lower ram availability in switch. Avoiding performing quick actions one after another or having many things going on like having a companion while a character helps, etc. can alleviate the crashes.
Game froze when exiting outdoor furniture mode, but it behaved for a good while after my last report 😂
Crashes are soo broken can’t decorate any area and now it crashes and freezes the screen glitching
I've noticed my game crashing if it's not properly synced to the cloud. I have to manually do it every few hours. It crashes like 3x an hour for me 😭
anyone else have issues with modify screen and it immediately crashing?
"Optimized game stability on all platforms. In particular, we put a considerable focus on optimizing the experience on Nintendo Switch, which players should find smoother now."
My game crashes now after a certain amount of time. I think maybe two hours? IF I don't save the game every once in a while. So does this mean the above will fix that?
Game crashed Welcoming Eric
Mine usually crashes when opening a menu atleast once an hour
My games crashes all the time now, every few minutes. The first 3-4 days was fine. After that it crashes all the time like every few minutes. It is really annoying. Irregardless what am I doing it will just crash suddenly. Moreover, the game lags whenever I am planting and harvesting crops. Not to mention it also sometimes freezes. I’ve checked with my friends. One who is in USA doesn’t crash that much as in hardly. Another in Australia crashes, but not as much as I do. I hope you can fix this bcos it is super annoying and slowing me down. Btw, I just started playing like a week ago.
#📢game-news has some updates on the Switch for tomorrow! 🙂
Will it fix these frequent and constant crashing issue and freezes also lags problem?
it should fix them at least a little bit. they are still looking into stability on switch as it’s the most unstable console to play on
Every 30 minutes random. Mostly farming
It anyone having any trouble when trying to use the map? Not sure if it's got anything to do with the fact that the new updates coming out tomorrow but every time I go to use the wishing wells they won't work and from time to time when I go to use maps to see where a character is the map won't load the characters and I'm forced to quit the game.
Will removing saved cache on switch setting helps crashing issues?
Game just crashed from exiting the restaurant