There seems to be some confusion over what it is I need help with. Let me try to be as clear as possible.
I started playing DDV on my boyfriend's switch profile. I have a Gameloft account connected to my save, and I have successfully saved my game to the gameloft cloud. The player ID is (put number here)
I love the game and want to continue to be able to play it on my OWN profile. I unlinked the account from my boyfriend's switch profile, and I logged in to the gameloft account, successfully, on my own profile.
However, on my own profile, the cloud save does not pull. It makes me create a brand new game with player id (number here) - I have tried multiple times to go back to my boyfriend's profile and log in to my GL account again, and reupload to the cloud. It always says successful. Yet when I unlink and log in to my own profile, the cloud save NEVER pulls.
To be clear, I want the game that is attached to player ID (number here) to be linked with MY switch profile, and I need the cloud save to actually pull to said profile.