#cant play

102 messages · Page 1 of 1 (latest)

mystic kindle
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The "multiplayer playtest" is outdated and the devs are waiting on steam to remove it. You need the regular install to play SP and MP

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Try verify file integrity, if still no work, try restart steam

haughty blade
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Google,

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Properties,

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After hitting the cog next to play

mystic kindle
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Right click on the game inside the list, click properties > verify game files

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properties > local files > verify game files, I mean

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Other steam bugs can be fixed by clicking Steam on the top left > Exit, then open steam again

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you can try playing again

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Exit steam and try again, if still no work try restart PC

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You getting any pop-ups on your windows taskbar?

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Sometimes games ask for admin permissions when you first play

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Other than that.. if it still says "preparing to launch" you can try waiting it out

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I've had it happen once before on another freshly installed game. The download got interrupted and steam did something like this for like 30 minutes

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Was confusing because there was no progress bar

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I think so man, im not sure

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Google says: update windows, update drivers and update steam

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though steam should be up to date if you just restarted

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Steam (top left) > Exit then go back

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Pressing X doesn't fully close steam

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I'd wait it out if it still says preparing to launch

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Make sure there's not a background window asking for permissions or to download microsoft redistributables

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odd

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give pc another restart

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are your drivers up to date?

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if you have an nVidea graphics card I use GeForce Experience

mystic kindle
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you know how when steam or any program is open, at the bottom of your desktop the logo appears

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Permission pop-ups look like a shield logo

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Or Alt-TAB through every window to see what may have popped up

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I didn't get any, but everyone's PC has different software already installed, it was worth a check

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You're down to updating drivers, or waiting it out

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Or it's not even preparing to launch you said?

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What is your processor and graphics card

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know the brand of each at least?

quick hamlet
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Try searching on windows toolbar, type dxdiag and run that and then send us a picture of what you see

mystic kindle
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Ok I'm not familiar with AMD, you'll have to google how to update AMD drivers

quick hamlet
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what games did you play in the past with your laptop?

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make sure to choose your correct windows version and use the recommended (whql) option

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oh ok but still

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sorry i'm just kinda tired rn

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what games did you play?

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alright, download the driver and try to see what happens next

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yes go to that link and you'll find the driver there

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choose your windows version (which I see is windows 11)

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installing drivers may help

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or if you want to try other ways you can

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updating, I mean

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oh you on a limited data plan?

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why won't download?

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ah ok

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hold up let me think

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oh open up amd radeon adrenaline software, might give your driver version to see if they're updated or not

mystic kindle
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^ that looks really easy to do, and it’s part of the PC gaming life to update drivers sometimes…

quick hamlet
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oh yeah that could do

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go to that gear icon on top right

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and lcik

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click

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you don't see this?

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ohhh

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I mean the software in your computer

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amd radeon adrenaline software

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try searching that up in your windows search toolbar

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huh wait

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this

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oh man, I'm afraid you have to download

mystic kindle
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Ooof you are way behind on driver updates lol

quick hamlet
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because it needs you to download the other compatible software

quick hamlet
mystic kindle
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Try this bro let us know if it works

quick hamlet
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yeah try that

mystic kindle
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Instructions are all there on that page

quick hamlet
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ah okay 👍

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after that just run it and you will see a screen like this after you continue for a while

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send ss

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huh

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click that 22.11.2 bar

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and ss

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try installing 23.2.1 optional

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full instal

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it will download the software which is approx. 400-600 mb and install (upgrade the driver)

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it will take a while

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also close toher software

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and it will black out for a while which is normal when upgrading or installing drivers

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so don't worry

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just wait

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and don't freak out

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no shame in installing extra drivers

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just install

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alright just sit, relax, maybe watch some youtube videos idk

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oh yeah it will also ask you to restart pc after the install to complete the driver, so yeah just do it

quick hamlet
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yep restart it

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you can play?

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no problem my guy, always handled this type of problem

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gotta thank happiestab too

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he recommended that software to you so yeah

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just report any problems at the support channel

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like in game things etc.