#Debugging information about accelerate error
4 messages · Page 1 of 1 (latest)
The error code P6010 means "Accelerate is not enabled or it is improperly configured" in your Prisma setup. This typically indicates that either:
- Prisma Accelerate is not enabled for your project/environment, or
- The configuration (such as the connection string or API key) is incorrect or missing.
Troubleshooting steps:
-
Check Accelerate Status: Make sure Accelerate is enabled for your environment in the Prisma Data Platform. If it was just enabled, ensure the setup completed successfully and there are no issues in the console.
-
Verify Connection String: Your
DATABASE_URLin.envshould use theprisma://protocol and include a valid API key, e.g.:DATABASE_URL="prisma://accelerate.prisma-data.net/?api_key=__API_KEY__"Double-check for typos or missing values.
-
Prisma Schema: Ensure your
datasourceblock inschema.prismauses the correct environment variable:datasource db { provider = "postgresql" url = env("DATABASE_URL") } -
API Key Validity: If you regenerated or rotated your API key, make sure the new key is reflected in your
.envfile. -
Restart Application: After making changes, restart your application to ensure new environment variables are loaded.
-
Plan Limits: If you are on the free plan, ensure you haven't exceeded usage limits, as this can also disable Accelerate temporarily.
If you continue to see this error after verifying the above, try disabling and re-enabling Accelerate in the Prisma Console, and ensure you are using the latest versions of @prisma/client and @prisma/extension-accelerate as required by Accelerate (docs).
For more details on this error, see the Prisma Accelerate error reference and [troubleshooting guide](<https://www.prisma.io/docs/accele
rate/troubleshoot>)[^1].
🤔 Alright, thanks for letting us know that there's still some help needed. A team member will reply to you shortly.
In the meantime, please let us know any additional info, questions, or which parts of the answer may need clarification.