#technical-help
1 messages · Page 58 of 1
Ok but explain how.
you can look it up on youtube
@keen trellis
Paincakes and Yuna's suggestions are really good, the only thing you need to do is take your time, watch YouTube and copy everything they do in the video.
Thanks everyone
Yes but if he doesn’t find out why that was over 80c the pc won’t live long this is what happens when you overtemp a cpu keep in mind this is out of a system that was water cooled that the pump failed on while it was clocked from its factory 4.5ghz to 9.6ghz
Could it be that i simply have an intake fan in the back and exhaust in the front?
This is how the airflow should look like from the front to the back
cold air is coming from below, so GPU will have a good amount of air will use it and the other fans will push the heat out again. 🙂
Will removing this thing help?
Tbh I think there’s one other issue that can be a problem I had it on a custom pc running an aorus 7 gaming board with a threadripper cpu and the x399 chipset the pc would run fine then as soon as you opened anything that put a load on the cpu it would lock up and just shut down it was literally running then bam it shut off
That was traces to the power phase control for the cpu one phase was turning off when it was loaded by the cpu once it got warm
Yea my issue but only tof
No keep it, that keeps the Dust out of it 🙂
I managed to force 68c for tempature.
@keen trellis Ok.
It’s only doing this on tower and it’s just turning off no bsod nothing just bam off it goes @fierce bay
Idk wha t bsod is but yes thats the issue. It will randomly turn off while playing tof and i have to switch the power switch in the back off then on or it wont turn back on.
How big a power supply did you use?
Its very large lmao but if u want specifics how do i look? (sorry i got this for christmas so dont really know much)
really good question
Having to turn off the manual off switch on the back of the system to get it to reset is telling the entire story in a box
Your power supply is getting overloaded
How do i prevent this
You can prevent this by following the suggestion from Paincake
Underclock?
Get a new power supply I bet you have either a 250 or 500w unit in there but with this game and your gpu you should be running a minimum of a 750w
I don't see how it relate with our conversation but nice threadripper and rip
Your either overload/overheating your power supply turning off the switch at the back for a minute and turning it back on is resetting the power supply protection system inside it allowing it to turn back on
A friend of mine playing on the same server as I has a login status exception and cannot fix it even after completely shutting down the game Any tips on how to fix that ?
Its not a tech issue for the last time.
I know this because I was testing a graphic card once that took 250w just by itself and my pc had a 300w power supply in it it kept shutting off
Not a tech issue i can assure u. Tof issue fr.
Pc or mobile?
PC
"try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager
- Open the game then login again.
"
I’m running tower on probably the shittyest possible pc available the amd a6 it’s a 2 core cpu with integrated graphics it is literally a turd in a pc case it’s so slow it takes several minutes for windows to login but with a nvidia 1080ti fe gpu slapped into the system it runs tower
it seems to work now ty
that's good! 🙂
hey if anyone can help, im having trouble connecting to jupiter server from my account, but using the same device my girlfriends account connects to it just fine. any other server works for my account except for jupiter which is my main server that i play on and im not sure how to fix it
I keep being unable to connect to my moon server aswell just keep getting a disconnected from server message
do you get this message too?
🥳
Yeah i have it keeps going from that to disconnected to server but i dont even get into the server
@carmine girder @forest moat visit the official Website and just download the Launcher again 🙂
edit: If that doesn't help, Open Task-Manager and close the Launcher with it, and just start up the launcher after that again 🙂
thanks ><
tysm
Anytime!
Mine has let me in finally ignore me now to grind for hours
doesnt help U_U
I remember that it helped someone just by entering the password and login yourself, not autologin
yeees thanks!!
yeeeeeeee 
Is there any emulator that works on mac M2 chips?
I cant even play this game properly :(
@thorny zodiac a quick Google search showed the m2 Mac does not have any working android emulators
I already searched literally everywhere this is like my last hope
I’ve found one for m1 chips but I’m not sure if it works on m2 too. I’m sure you saw that one too?
I did, but didn't work
how to make the loading a lil bit faster
Loading speed is determined by your processor and ram, as well as your wifi or data strength. So what you can do is reduce any background tasks you may have
What’s the error you’re receiving
anyone experiencing getting logged out your account and just have to login every time instead of like just pressing launch
Im getting login status exeption. plz help me
where are the asia pacific servers located? is there an IP adress?
I need help, for some reason I was logged out of my account so I got on a new account to see if my account is still there and it is, but how can I get back on it? Do I have to register with the Gmail I used to create my existing account before to log back in and get it back?
exception error, close down the launcher. make sure its closed in the systray also. relaunch it, log in using your password. that fixed my exception error
@wicked jungle try to login the same way as you did with your original account. If you bound your Account to Google, use that, otherwise simply login with your Google email
Any solution to fix BSOD found?
is anyone else having a freeze that restarts your whole PC
That's probably one of the BSOD type error
like the only way to remove the freeze is restarting, started happening like last update
I think the anti cheat is causing it too
probably, idk if my computer has BSOD
I did that but apparently I didn't get my data back when I tryed registering using the same gmail I used before also im doing this on mobile btw.
Don’t register, try to enter your email and password
I can't since I used my Google account to make the account though
Yeah I did that before and this was the outcome
I started a new game upon doing that
@hasty tide
Oh I guess you have the same problem as others had, I will ask someone who may be able to help
btw, you don’t have multiple Google accounts logged on at the same time? Even outside of the game
I don't think they are logged on at the same time
I usually just use my main one
To be safe, go to Google in your browser and press on your account icon to see if you have multiple that show up
okay, here’s what you can try: log out of the other accounts that you don’t need and close the game, reopen and try again to login via Google
The mobile game uses the stored logins from Google and Facebook etc, so it may auto log you in to the wrong accounts
Do it on browser right?
Yes
Ok
is there any way to reduce or mute the intro title sound when start up on pc?, because the game load that intro first after that it back to settings i made in main menu(server select), so it's always blasting my speaker whenever i start up the game
Ok I logged out of all of the accounts and logged into my mainl
@quiet cape you can mute the game completely in your volume controls
Do I try register again?
@wicked jungle yes try to login via Google again
i need help how i join the game, for no reason it just get crash and when i want to join at the same server, i cant join it will crash again and again, pls tell me how to fix it
im just make again and its get crash again
Didn't work
@wicked jungle okay I’m sorry about that I will ask this person who handled similar situations .. he’s not online atm though
Alright also does using an existing bind help with getting ur data back?
@proven cliff turns out he is online in fact
@hasty tide
@wicked jungle I’m not sure what you mean exactly
try logging in using the TOF account sign in
@smoky kite are you on pc? If so try to reinstall the launcher from the website
ok
I tried it and it keeps saying incorrect email and password
But also why would the mobile version of the game log you out if it's supposed to stay logged in
try resting your password
Yesterday my game wouldnt open so i had to reinstall and it worked fine after, now today it wont open again 
I don't think I have a tof account
check your email for a email that says like "here's your code" or something similar for tof
Plus I registered using my main Gmail and this happened
Does that mean my main data affiliated with my Gmail is replaced? @proven cliff
no
Oh but how come I can't get my data back when I registered using the same email?
is there a bug on achievements? we just finished this, under 4minutes without losing any HP, and we arn't getting any achivement
@proven cliff is there any other other way I can get back into main? What if I bind my Twitter account on my main one and then try registering using that same Twitter account I just binded will that work?
yes
Because using Google it's bugged. So right just to confirm again if I register using Twitter will I get my main account as long It's binded? @proven cliff
if your twitter is binded to your main, yes
Alright tysm I'll try doing that later
np
Ok last question can a Google account have different wonderer profiles connected to it? Because since I did register using the same email I used for my main does that mean my data I had before is gone? @proven cliff
the tof account and the google buttons have different accounts
you can make a tof account using the same gmail address which you used as Google login
Ok I'll use that instead, right I just gotta bind one by making one?
if you already have a device connected yes
i got this error, i can't join
enter your username and password yourself, without autologin
F
thank you~ 

What time TOF reset daily guy ? anyone know ?
Does anyone have the solution against this?
It depends on your region, you can go to your crew screen -> bounty and it will say the time of daily reset (for me it’s 5 am)
Can i change region from north america to europe without losing data
ty
I cant start playing bc it crashes out if I start the game. Midgar server
It goes until around 90% and then the game crashes and closes itself
edit: I could play until the energy really low in tutorial on Cosmos and then it crashed out
why is my loading screen keep getting stuck on 90% utopia server(other servers are working fine) is
How to fix this? I already checked my disc space like 12 times and I already deleted and redownloaded the app more times than I can count 😭
i keep getting disconnected when i try to do a ruin
what's going on?
Where is the Google button …?
Does anyone know the email of their customer support?
You can’t login via Google on iOS
it was possible before then they made an update and now I cant login using Google.. what can I do to play again on ios with my Google account progression ?
Im in still need of help since im not able to make any ingame purchase on my main account, while free to do so on other account , which is something i dont understand at all , does anyone have a clue why it might be?
i can purchase stuff with like if i download it on my phone but everything costs a lot more, for example the 50usd pack basically costs 70 :D Play Store op
Ig borrow an Android phone from ur friend r anyone ur dad who left for milk r ur mom
Then use that to get in ur account link it to Facebook then just login with Facebook in ur iphone

|| Sorry about the joke also this is the only way i can think of ||
Is a Asus x441u enough for this game?
x2 in dyrnwyn Europe with android stuck 90%
can anyone help me? i have this problem
Camera feature doesnt work, even i pressed save it wont show in my gallery, mobile btw
Anyone got kicked by the anti-cheat during loading screen? Should i worry about it?
do you play on android or on pc?
What is going on, pc user btw
yeah i found yesterday(exsample gmail-email) is not same as gmail-button 
"C:\Users\username\AppData\Local\Hotta" removed that multiple times when that "login status exception, exiting the game!" was working 
why my character had been deleted 
wrong login, i have that error too
i logined with the last server i played and i did relog so many time and it just like that (happen after i changed date of birth)
tryed loging phone ? (somehow phone logging working better that pc)
I trying to download in my laptop and i hope 
i fighted like 3hours that login status exception in pc
(redownloaded game 2 times)
phone-version worked like charm 
I never have that issue, the only one is my birthday, and i asked them to resolution so now this happen
So exactly what do I do as a PC user to fix this?
Well...guess ill just give up on this game since it will never fix the crash when i teleport 3times....
2."C:\Users\username\AppData\Local\Hotta"-folder removed that
3.login
4.try starting game```
tryed unstuck ?
@calm urchin my game force close everytime at my third teleport/loading screen ..first and second goes fine with me
I noticed that my ram usage just stack on top of each other whenever i teleport or goto a loading screen
how much ram you got btw ?
4gb
in laptop or pc ?
None
Android
For pc it runs fine with me even tho im under the requirement system for the record...
I have deleted this like 8 times now. And still getting same error, is it supposed to take many times to make it work?
you login was gmail or ohter choice ?
if using gmail(need clean up caches too)
Yes gmail. I will try thank you
you need logout/loging(website too)[gmail]
Update on my case: [character disappeared], the CS is very responsive, which is quite surprisingly pleasant.
but the mystery deepens instead, my dummy account (which I use to check name availability) and my disappeared account both have the exact same character name, with different UID. but the CS claimed that my main UID is attached to the dummy acc (which ofc not the case after I double check it).
has anyone ever seen a case like this?
can we recustomize our character after lvl 6 or lvl6
ah, my comrades!
yes(like yesterday)[fighted 3 hours just to working]
care to elaborate? 3 hours of what?

recommend check frist in phone(gmail-account)->then get lot coffee->remove hotta folder->(login/logout)
anyone? help pls
I do all that it still not work
hotta folderrin tof folder?
there is too administrator level can join in game too(i tryed launcher by administrator )
phantasm and weapon menu make my screen black out.
as soon as i exit either of those windows it works again
I already try administrator before
C:\Users\username\AppData\Local\Hotta\Saved (removed multiple times login/logout)
hmm i even now login game, maked ohter login option as bind(twitter)
i even did logined on another device but my character still dissapear
(maybe genshin time )
doesn't work for me : (
exsample gmail-login(with gmail-button)
if login ohter route(it showing different bind-account choices)
i didn't bind any account, i made account itself
i even tryed make new account bind->gmail(not worked) 
I still can log in Q,Q

try make new account(if bind working your case) 
if you see bounded(can't use it)
i have like 3-accounts[only one works] 
I dissapointed 
I will just believe in CS for now lol, at least they have my name and UID bound in one package that should be good start.
cya peeps, I will keep you guys updated after I made some progress with this problem
I'm not so strong there, just few CS but atleast i made a beautiful character 
I just dont want to level again 💀 the time gate is freaking annoying the second time
you can copy CS-ids ohter account if want
they buffed lower levels faster keeping up 
don wanna explore the map again lol
I am a F2P so I don't think i need it, just I don't want to waste time to up level or farm Unicorn again also make new character
(please restore my character)
infinite black screen when I launch the game, can someone help me ?
im too F2P 
TOF\Tower Of Fantasy\Launcher\Cache\TSF4G2\session.txt ohh found ohter cache folder delete that file too
does anyone else have this rn or is therw a way to fix
2. Log out in launcher
3. Close launcher in the background and ideally restart pc.
4. Open the game then login again.```old-guide
2. Log out in launcher
3. Close launcher in the backgroundremove
4. Remove "TOF\Tower Of Fantasy\Launcher\Cache\TSF4G2\session.txt"
5. Open the game then login again.``` hope this works 
will this fix my issue 
hope so 
session.txt(has user-id, lot infos loging etc...)[all data encrypted]
example=if session expired you see "login status exception, exiting the game"(i don't know how long is take rechecking 1day meybe)[ohh its 1440mins][24hour]
is it possible to install tof on a usb?
hmm very good question(i copyed in nas and usb) never runned it, is teorical possiple if you have fast USB3 or external drive
how do i remove, or should i delete
it do not like it 😦
you need format as NTFS(usb-stick) or NTFS(external drive)
@calm urchin still same 
it just one file(is regenerated)to session
yeah exit game with task manager(i have yeasterday multiple times too)
i will try that

I stoped run in background already but...
this right? but should i right click delete tho
yes
You could also just open Task-Manager and close the launcher with it, reopen the Launcher and it will be fixed aswell
yes i did that, it didnt work
that file works only (1440mins)then need relogging again remaking it[again]

Don’t use auto sign in when you start the launcher 🙂
https://www.toweroffantasy-global.com/news-detail.html?content_id=197848dea4817a4ee6a9d4faa94087bf259c there is list
Embark together on your fantasy adventure! Tower of Fantasy, a shared open world MMORPG for PC and mobile, now has reached 10 million downloads. Join us and enjoy the release events and rewards!
im not banned or something for now im asking if i will get banned or not
doesnt work either :/
not recommend use any kind cheat engines(anti-cheat system find it)[it give perma-banned]
Visit the official Tower of Fantasy website and just re-download the launcher
i accidentally opened ittt im not planning on cheating
sound smart try out 
im having this problem too what should i do?
First of all, mobile or PC?
pc
one detail, my in game email is google connected with a diferent email from launcher
you need go (original login gmail-button) if works your case
Okay, try out these Options.
1st: Manuel login into your account don’t use Auto Login.
2nd: Open Task-Manager close the game and launcher, reopen the launcher and login aswell.
3rd: Visit the official Tower of Fantasy website and just re-download the launcher.

its alright its working now thank you guys

Hello, I know that currently it is not possible, but at some point do you plan to add server migration?
Probably in the future

how to play the game 
I hope it's not too far away, because without wanting to enter one that's fatal for me, a lot of ping for not being exactly from my regio
it worked thanks for the help
yay! 
so game working on external(NTFS-format) drive right ?
Visit the official Tower of Fantasy website, download the Launcher, create a new account. Download the game (21 GB), and done.
yesh i did, i am level 60 already and i cannot play game now
What is the issue?
hmm there lot gmail -errors we need put some kind guide...
and also "Login status exception > Exit" (happened 3 times in a row)
so if i want to contact tof about a problem should i email them? for some reason im getting "login status exception exiting game" everytime i open the game, few minutes ago i login to my server, my net decided to crap itself senseless, i press reconnect and now i get force closed every open
my character had been deleted by change date of birth (which the dev helped me to change it) so i just did today then my character is deleted
Close the launcher with Task-Manager should fix the problem, if that doesn’t help, login into your account without Auto-Login.
(smart)
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close the launcher with Task-Manager
- Open the game then login again.

Then get in contact with the dev again, and try to solve this problem, i don’t think anyone can help you here with that issue

why did this work..
thanks
I have a nitro avatar pack code for buying nitro. I went to the website to redeem it, but I can’t find the place to use it. Any ideas?
This
I have the same problem. Does anyone know how to fix this ?
It worked, thank you
Anytime, enjoy playing again 🙂
Ingame
Ty
Where are you from?
Poland
Did you already try anything to fix the issue?
I can recommend, closing the launcher with Task-Manager and then reopen the launcher as Administrator.
i tried reinstalling the launcher and completely uninstalling the game using IObit Uninstaller
Are you using Manually or Automatic Login?
Manually i believe ? i dont know which is which tbh im kinda new at ToF
YO I THINK IT WORKED
If you type out your password or if you use “Auto-sign*
yooo this worked for me tysm ! 😄
Cool! 🙂 Then have fun again.
once again thanks for helping me iv'e been dealing with this issue for about a month now i really apprecieate your help.
Anytime! Sometimes it just needs awhile to find those fixes 🙂 Now you can start grinding again!
hi when trying to download the launcher it makes all the folders it needs to (the launcher folder) but it doesnt download the launcher if that makes sense, the launcher folder is empty
recently got a new computer so i need to redownload the game.
Is it normal that I had order approximately 200 times and he did not give me a weapon ssr?
The chance to get an SSR from those is based on Luck so it's normal i probably did 400 already and didn't get a SSR 🙂
oh
Are you maybe running a Antivirus, that could block the full download?
so ive a bad luck
not that i know of
the pc was built and finished today so like, very new
Just unlucky, 😄 the % to get an SSR there is really low
yea like 0.3 % TT
So you downloaded the launcher from the official website right?
Did you select the right Hard-Drive?
before it used to show q e etc. But now it doesn't show. Is there any way to make them show again?
mhm, right hard drive and everything, the launcher folder is completely empty
F2
Did you already try to reboot your PC?
f2 just consumes the food I selected
Oh F1 maybe ?
ill give that a try in a bit ^-^
worked thanks
OMG thank you this actually worked, none of the other suggestions did anything
Awesome! Enjoy playing again! 😄
You need to reedem this in game
Getting BSOD constantly now no solution has been found?
after reboot should i try and redownload the launcher or ?
Game freeze and then closes when load too much effects. But I'm constantly playing normally at 60 fps. How can I fix those sudden closes?
Is it a bug for people to hit you mid air over and over and over for like 25 seconds? So you just keep bouncing... Or just abuse? It's like my char is perma freezed in every round on this new game mode lol also.
yes, try to do that
Normal they probably break you shield and then hit you with King or Huma 😄
Na their lagging and warping in like each map... When I got like a crazy good PC / Crazy good net... I think too many people bug this game... Really need a better anti cheat... Or fix that
try launcher run administrator rights
(C:\Users\username\AppData\Local\tofMiniLoader\tofMiniLoader.exe)
If you play the Arena 2vs2 PVP those Servers are lagging in general.
Still no solution for this blurry textures?
Haven't seen any solutions for it, just make sure your phone has enough storage, end any background tasks to save performance.
ok i just rebooted the pc and redownloaded the thing and the launcher folder is still empty
What happens if you type "Tower of Fantasy" in your Windows Search bar?
🚬
only gives me like web searches
https://www.youtube.com/watch?v=g0xTJpfUFHI there u go this should fix that.
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ahh this worked tysm <3
Awesome! 😄
We need a way to switch gender
press C(you can press you icon-char)to change gender..
w
Right but you can’t switch your avatar to the other gender
q
true only icon can change(where you pickup in starting game), but you can still use simulacras
Dang, I’m forever stuck as a female
Can I replicate that bug? Tell me how so I know how it works? Lolllll 🤣😂 @sterile girder
All high
Resolution normal
Shading off
@calm urchin
I have no pantsu in any character 😏, and no u can't since it's on samsung android and idk why and how im suffering from this. @proud galleon
@sterile girder Surely Suffering 🤣😂
ohh phone rendering is different like pc has 
Where the alternate destiny at?
https://www.pockettactics.com/tower-of-fantasy/release-date it just phone has different requirements 
that is still sus bug 
it count as exsample=(pc,android)->Draw->image(you getting 2 outcomes)[even data is same]

It's annoying don't you see? 🥲 everything is blurry
i tryed my self in phone too(my phone crying help) 
but i don't how explains my phone has better resolution that pc has 🤣
testing take screenshot image..
Textures option itself does nothing on me, low or extreme it's all same
I have a black screen on my game at first lauch, my GPU is update, i have the lasted version of NetFramwork, all the Visual version, my windows is also updated
I tried to check the file of the game and reinstall it but nothing is working
Loading screen
2340x1080
(Redmi 9)
Sun+char 
ohh discord(packing images) 
Hi everyone, I just downloaded tower of fantasy, I installed and launched but it’s just a black screen, how can I fix?
https://www.systemrequirementslab.com/cyri/requirements/tower-of-fantasy/21774 try if minimum keep up
tryed check in My Computer->properties->there lot infos or DxDiag
that website tell instant all infos
yeah, I am enjoying joint operation. limited by the way. only 3 chances in a week
easy fix for that, just visit the Official Tower of Fantasy Website again, download the launcher again 🙂
You can run Joint Operations as many times as you want, you just need Vitality.
Yes its not cool being in a bug, but did you try the "Unstuck" method already?
ESC -> Settings and on the top you will see the button "Unstuck".
My bad. not joint op. frontier clash. yes i tried, nothing happened
I think i got disconnected as well, another problem I have been facing for a while. sent multiple ticket. no answer so far
Okay that's something different, yeah hurts loosing a entry because of a bug, but they can't give that entry back because of that
yeah. its sucks
If you encounter random disconnects, check your router and consider restarting the router aswell.
I did. even took traces and sent them to both ISP and tof. ISP cleared their side but tof haven't answered yet. nott so hopeful now.
Any Antiviruses running in the back?
No. I don't use it.
Already re-installed the game? or repaired?
It could be windows 11 but I need some kind of response from tof before I go back to 10
yes. did both
Then the best bet is waiting for a response.
Yeah.
how do you change account in fb or logout when you login with fb? i have mine linked but its a different fb account.
Facebook binding only causes issues. Consider to bind Twitter, google or Apple. If you're currently playing on Mobile, i don't know if you can unbind your Facebook account there.
If you have a PC, download just the launcher, login and go to the option i am showing you on the screenshot.
thanks 🙂
i think i can unbind it
Hi, somebody knows how long is the pity kept?
Login status exception? What do I do.
in genshin impact takes 6 month to restart but here? somebody knows?
hey does someone know if tof can recover accs? mine got hacked like 20min ago and i spent 500 euros 😦
Logout>close launcher> quit tof client from taskbar>login
Tysm.
The Pity stays after the banner change.
Didn't work. Wym quit from taskbar?
Contact the Customer Support, via email. If you have bought stuff, you can show them proof via bill
Are you on PC or Mobile?
PC.
Open your Task-Manager, and close Tower of Fantasy with it, and then just normal start up the launcher again.
I did that, still have login exception error.
visit the Official Tower of Fantasy website, and just download the launcher again.
https://www.toweroffantasy-global.com/
Embark together on your fantasy adventure! Tower of Fantasy, a shared open world MMORPG for PC and mobile, now has reached 10 million downloads. Join us and enjoy the release events and rewards!
And if that doesn't help, Type "Tower of Fantasy" in your Windows Search-bar, and run the launcher as Administrator-
Will do tysm.
Let's go! It worked.
Awesome! Have fun playing again 😄
had the same issue and it worked, thank you
never had this problem. whats wrong ?
tried login like 5 times+ over the last 10 minutes and it doesnt work. any ideas ?
still the issue?
Okay, if on PC.
Open your Task-Manager and close Tower of Fantasy. And just reopen the launcher again after you done that.
And if that didn't help, try running the launcher as Administrator via ( Windows search-bar ).
last option would be just re-download the Launcher
https://www.toweroffantasy-global.com/
Embark together on your fantasy adventure! Tower of Fantasy, a shared open world MMORPG for PC and mobile, now has reached 10 million downloads. Join us and enjoy the release events and rewards!
oh it worked. thanks. it gave me a server error message and it asked me to login again.
Awesome! 🙂
My game crashes a lot when I teleport or exit any ruin,joint op,etc, any fix?
Repair your game?
already tried some time ago, but will try again
i cant login like what
when i tried to login it sent me to server selector but when i try to join it sent me back to login screen
and it take absurdly long time just to sent me back to server selector
PC or Mobile?
mobile
now im currently stuck in login screen for 4 minutes
is there a way to save my settings because it reverts to default every time i relaunch
You mean settings like Keybinds?
yea
All i can recommend now is, try to use a different Internet Providor, Mobile data of wifi.
You can try to reinstall the game and check if that fixes the issue.
now it lets me in
but everytime i relaunch it make me put in login info again
is this normal or ???
yeah I don't think ill be able to get my main back, i think i shouldn't had registred again using my main email. is there any other ways i can get my main back?
my main is binded to face book but everytime I register using face book I don't get my data back
i suggest to login manually everytime, to prevent any issues.
but almost every single time i have to login again its acting up like this
Facebook bind only brings issues.
You need to get in contact with the Customer Support, via Email. Only they can help you with that issue.
Then consider to reinstall your game.
also for some reason ever since I registred again using my main gmail doesn't that mean my main is gone since litteraly I created my main account through my main gmail.
aight
i did this on mobile
Why did you register again? at that point you should have contacted the Support.
because I wasn't sure if this was a bug or not, so does that mean my main is gone?
@keen trellis so is it gone?
Like i said, contact the Customer Support, and see if they can somehow recover your account.
through email?
yes
Yo what is this ?
i got that same problem
How do I log back in ?
Mobile or PC?
Mobile
Exactly I use my goggle gmail too like wtf
press Forgot Password and just request a new password, this will probably fix the issue.
I tried that but it kept saying invalid username and I never got any thing in my mail.
Wtf lmao time to buy a nightfall server acc
All i can recommend is, don't use Facebook bind.
Use Twitter, google or Apple binding.
I use those it’s gonna start me over I’ve grind to hard to start from square 1
Contact the Customer Support then before you do anything else. Just to be sure.
via Email*
Are you able to bind your account in more than one way? or will it mess things up?
You can bind it to all listed Bindings, i don't recommend Facebook.
Facebook is my current bind tbh, no issues with it so far (touch wood)
i speak out of experience, and i've seen so many people here having issues with that bind.
It's all up to you if you want to use it. But if any issues appear i warned you haha
I tried customer support I can’t remember my account UID
Do you have any friends on your current server?
Nope
@spark jungle On what server are you playing on?
If you know your Server, and Region. You could ask someone here on the Discord, (give them your ingame name) so they can send you, your UserID.
Nightfall
ok I contacted customer support through the app will that work?
both works
I filled out the form along with my id and gaved a 1000 letter explanation I hope I can get my data back
how will they contact me though?
through the same way you contacted them
the app?
correct
also I keep getting this error message when I try to bind using my twiter account on the pc version it keeps saying repeating binding. Does that mean its binded with something esle?
Don't bind anything until you get a response from the CS. Where is the point in binding your current account, when its not your main 🙂
Is there a way to report Hackers? I just found one on PVP and needs ban immediately before he keeps ruining others experience
What did the hacker do?
hey i need help with something but its in genshin impact can u guy help?
have no idea about Genshin 😄
ok
Spam attack breaking shield, I think they are hacking with Pummeler, since they spam invincibility super speed and don't know what else but it is 100% hack
bruh its a very annoying error in the game and the server of the game is full idk how to fix it
2vs2 or 1vs1 Arena?
man I'm gonna be really upset if I lost my data because my account is still in game and yet there's no way for me to get it back
did the pummeler oneshot you or just perma cc. the damage on that weapon is low so only hackers can actually kill you fast
I fell the same way I’m so pissed and I refuse to start over
1v1 regular pvp
Pummelers skill does a good amount of shatter when you didn't move out of his area then its normal.
there's a cheat with that weappon
im die just 3 second
Its not just pummeler cheat they can abuse the speed hack with pretty much any weapon. They just prefer ones that have cc or tons of dmg
.... I know how she works... im GM I know when someone is hacking, super speed plus pummeler spam is not normal, just wanted to know where can someone report a hacker
Normally you would report ingame but since its cross server matching you cant actually search them always to report
I went on the pc version and my main isn't accessible on there either...
I give up all I can do now is wait for support to contact me if that doesn't work then I guess I quit
Ask in #exploration-help
Anyone know the cause of this?
Has anyone else had their characters deleted?
no and its fucking annoying i cant even log in the game and when im able to get into it that same error pops up.
been using my internet all day and when i open tof launcher it blacks out guess the problem is not my internet lol
Ur not the only one my character is still In game and I can't access my account
on mine I can log into the account, but the character just disappeared, I log in and he starts a new character
make sure you're on the right server (a while ago it switched my server and i didnt notice at first) if not damn that sucks :/
Heard it was a server load thing, but never happened before at this time though
i've been having problems to get into the game since the aug 31st update xd if i close the launcher my internet comes back, its like the thing is eating all my connection speed without even using it
I'm right, but every time I enter it starts in that scene where you choose to enter the male or female
so you've been having this error since 31 august ? filed a support ticket yet?
Did you register using the same email by mistake?
it fixed on its own till yesterday when it started again (blamed it on my internet) idk if its my computer, router, game files or what cuz i sent the repair tool and it did nothing, reset pc like 10 times yesterday same for router and nothing
try going to task manager and ending the executable then reopening launcher. Worked for me just now
I'll try that
no, when I opened the launcher it accused a server error, but I was able to login normally, and when I entered I was without the character
gave me the same error so I decided to log out of the launcher and login again and tried and now it works
🫡
thanks 
do these ID things work for anything?
Hi~! I'm having a problem where I can't get into the game today. I tried repair diagnostics on the launcher, it ran and completed... and nothing changed.
I wanna play a bit during my break, can anyone tell me why it's doing this suddenly? It was fine last night
thanks~
Open your task-manager and close the launcher with it. Then just open the launcher
If that doesn’t help, visit the official website and re-download the launcher.
This might help you aswell @cobalt nymph
hm ok, I will try
guess ill redownload the launcher then cuz its not working
Also don’t use “Auto-Login”
well then I'd never get to play, I never remember my passwords in my swiss cheese brain BD
oh god it cleared my password
Write your password down somewhere, people encounter issues when they auto-login
just write it down on a post it
you say that like I wouldn't lose the post-it x,D
No worries, just click “forgot password” ans you will be fine 💪🏻
Anytime! Have fun!
Question does customer support actually help people get their account back?
servers down ?
guess ill quit the game, internet working fine game doesnt load and when it does guess what.. log in exception. loved it while it lasted
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager
- Open the game then login again.
i was ingame btw
Wdym?
another one for the collection
I mean, I was playing and at somepoint, it just said reconnecting, then it throwed me to that error
Oh yeah no worries, just follow those options and it will work again 🙂
relaunching the client does the same issue, i will try to quit everything and restart and see
Task-Manager and close the game with it
it never happened before
It’s just a launcher error.
but i was ingame when i got that, it wasn't the launcher for sure
i hope you dont get locked out of the game like i am (first time went the same for me)
quitting the tray and restarting the launcher fixed it like suggested, thanks
but still what made the game stop ? I'm glad i wasn't in some instance
Runtime error. Can happen in any game but it’s rare.
Hello! Is there a way to fix the fact that the game crashes? Since the last update I'm like LET ME INNNN LET ME INNNNN
What does the error say?
none. The game just closes and the menu reappears
now my launcher looks like this xd tof launcher is definitely fucking up my internet connection somehow.- its fine now but took 5 mins to work, praying i can get ahead of the exception
LOL
usually after the level infinite and hotta logos, the photosensitive prompt appears instantly, everytime it doesnt, i get exceptioned out of the game. amazing
Something similar happens to me. The furthest I've gotten to see is the news banner and then it closes. The funny thing is that I have sent an email to support and they told me to check my internet. I don't know whether to laugh or cry
Visit the Official Tower of Fantasy website and Re-download the launcher
also sometimes I get teleported away using crow skill
Happens to me aswell when i use Cybor arm 😅
I already did and the game keeps crashing
Could you list what options you already tried so i can help you?
Of course!
I have already tried reinstalling everything. repair the game
reinstall the patches that were here that were for that and that support had sent me
I have also fixed the issue of the graph that is also on the server, and it does not seem to be the problem.
I have also tried closing the entire game and restarting the pc, and reinstalling it, but none of that has worked. I am literally desperate. And now finally I have reinstalled the launcher from the official page 
Okay, thank you!
Could you try to restart your Router?
Close the game with Task-Manager type Tower of Fantasy in your Windows Search-bar, and run the launcher as Administrator 🙂
@fickle iron @limpid mauve how's your account ?
BRO I LOVE U
REALLY APRECED YOUR HELP
THE GAME IS NOT CRASHING
I WANNA CRY
The game is crashing again
https://tenor.com/view/ight-imma-head-out-cat-roomba-roomba-cat-cursed-gif-24854617
Okay what error message does popup?
nope, my acc was in the list of banned player. just play without use 3rd party after all, when logged in again, frigg animation is still there
None messaje. Only crashes
Soo i have a big problem..
Did the Devs fix the bygone bug where our weapons are not being taken to max level?
a really big one... earlier today i bought the first star of the huma shield at the copy shop i bought it normal but then... i didn't receive anything spent my 120 coins but nothing came to me and i just look like an idiot now. ..
Not message, only pain
Consider to reinstall the whole thing then, the launcher and game.
Hope this will help 👀
You could check if you accidently bought the wrong one?
Is the phone game and desktop game not the same ? Cause im not being able log in on phone on my acc, cant even reset password
I dont.....
Did you already restart your game? if you did, you could try to contact the ingame Support and maybe they can help you.
I restart
Boy this was very bizarre and ... dirty I bought normal but nothing came and spent the coins I checked all weapons none gained a Rank so literally it was a fake purchase..
Contact the ingame Customer Support then
I'm encountering a strange issue in PVP, continual damage when no attacks are happening and enemies dropping into the map at the very beginning then being invisible. Not sure if this is normal, also when either myself or the enemy dies, the other person dies immediately after. Not sure what to do.
yo does anyone else have to use a vpn in order to log in?
VPN's are not allowed to use
i literally cannot login to the game otherwise
Although perhaps intended to be a bug-report, we don't permit images (even from the game) that are explicit / suggestive in any form per the server-rules.
If you wish to report anything of this style, it will have to be through private channels for feedback.
@keen trellis game still not working reinstalled, repaired restarted pc, router everything guess fuck me ill wait if someday it works
@vernal citrus -- We cannot comment on the extent of usage of cheating tools that would be required to have an account flagged. To avoid further problems, would suggest complete removal of all such tools from your system.
@fierce bay -- In the Adrenaline CP, I only see use of a custom fan curve.
As long as you're only touching the fanspeed, and not adjusting clocks or voltage {especially if you're just increasing the fanspeed over stock}, this is perfectly fine / will not harm your hardware.
-- It's a fair trade to wear out fans faster than your graphics card, if you can tolerate the noise-level. Fans are far cheaper to replace, afterall.
@glad cairn -- Check under "%USERPROFILE%\AppData\Local\Hotta\Saved\Crashes" -- and see if there's subfolders in this location.
If there are, and if you can archive (e.g, winrar, winzip, 7zip) the crash dump folders and send them my way (via DM's), will take a look and see if we can figure out why the client is crashing.
-- Interesting that you perceive a connection to the amount of effects being displayed when the game closes. The 'freeze' you're seeing before closure is likely just the crash dump collection, yet if not or if that takes a long time before recovery, might need more of a description of what you perceive.
Yee only fan shits thanks.
Please, for the love of holy jesus f- christ, does anyone know if we can disable the stupid pink beam that pulls me to enemies in mid-air? I've been searching for so long, literally the most mental thing the devs programmed out of their butts
Also Aim Assist pulling me to mobs when I want to save frozen team mates in the ice world boss, god
anybody else from mars server cant connect?
hello guys how many space should i have on my phone to download the ingame app
12GB
same
any devs around @here we cant connect to mars server
Did you both already try to logout and login? or is the server showing the "red" color?
the server is showing gray now it says "Server under Maintenance" now i guess they're on it
Sounds good 🙂
I contacted support and they messaged me all I can think of after reading this is I'm going to delete the accounts I have right and now and see if I can access my main after deleting the new separate accounts. If that doesn't work I quit
today when i first open the mobile client. when i try to switch server, my characters gliched out of the menu. so the characters owned section didnt appear.
it appear after much delay. was able to get online as usual after.
I'm having issues connecting to my server for some reason
it's not my internet
oh after a few attempts at joining I just saw "login status exception"
that sounds worrying
I have "Login Status Exception" and then it closes the game. Anyone have any idea what this is?
oh ok good it's not just me
hope this works (for me it doesnt) close game log out of launcher, kill the launcher with task manager, re log in relaunch game xd
hmm maybe it is my internet actually
discord is behaving a bit weirdly among other things
i've been unable to play normally since yesterday thanks to that awesome problem :D (for some reason the launcher blocks my internet too when its open and makes all my other stuff go to shit)
hmm well maybe something is going on on tof's end
idk but what i said above is probably what the help will be here (it works for some people as a "bandaid" fix)
well as an update I just restarted my device and rejoined and everything seems to be fine as of rn
what are this weapon cooldowns xddd
This appears to have worked. Thank you!
I'll return if something peculiar happens again
glad to hear
have someone more gpu usage in the inventory?
Is someone having problems with the log in? I'm gettin the " login status exception " and i can't get in...
any mobile / tablet user here cant swim and walk under water instead?
close game, log out, kill launcher with task manager, re launch, log in, profit (probably)
ty i'll try it
why tower of fantasy pvp is so laggy? i have good internet, i play on the south american server, Grus. And every time I play pvp there is lag, not fps, ping lag.
welcome to tof pvp
I’m trying to download tof on my iOS , I got it download the app but when I go inside the game to do the in game update , it says “update fail due to insufficient storage” . I have 41 GB available. Someone help
Weird, try to re-download it again
ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
What i would try is, you just pretend to download the game again but you select the game folder maybe the launcher will say "oh hey you have the game already"?
Are the servers down? keeps telling me "login status exception, exiting game"
i did but this launcher is weird it not saying u already got game it say "oh u got a game then lets give u another one" really im trying now and it download the hole game
im waiting to see that it start to read data
can't you just run the exe?
i did but i have to update the game from program for new update
ohhh then maybe consider to just install it again.
its not that easy i got limited network that the problem
I can't help you with that sorry
Don't have any solution for it
its ok ty anyway
Does anyone know how to make this joystick-mode UI go away? It seems to activate at random and the only fix I've found thus far is to relaunch the game.
keep getting this error anyone know whats up?
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager.
- Open the game then login again.
for unknown reasons i kept getting stuck at 99% when entering wormhole, does anyone have the same problem?
Mobile or PC?
someone can help me ?
pc, but nvm since it got resolved on its own
like it says, contact the customer support, they can help you with issues like that. No one here can help you with ingame related stuff.
Contact the TOF Support by using the guide from :
#game-support
ok ty
I've been getting those same problem when I download the game before.
It's happened when your connection is problematic or unstable, which make the game corrupted.
When the game is downloaded, they will got corrupted that you need to redownload the game, even it's started at 10% back and getting repetition.
Since it's quite annoying, this problem can be prevented by :
- Using Different Connection/Internet Provider.
- Restarting Internet Router sometime ease the problem.
- If you got Limited internet plan, just search some place that offer unlimited plan or buying some better internet plan.
- If your router is quite crowded, please make sure it's focused for your device that is download TOF so you got the best connection while downloading, to avoid any corrupted files
- If your router is a repeater Cable or Repeater WIFI, make sure that everything is stable and in the best conditions
If you encountered this problem, the only way is erasing the corrupted download.
Since TOF, you need to reinstall everything including the launcher, also make sure to delete TOF installation in your Storage Drive first too (making sure if there is no residue). If you have Screenshot available for your TOF, move it to another location to back it up if you wish.
Also making sure the Free Storage space available is more than twice as you needed, at least for making your storage breathe more easier, is quite recommended as well
is there any way to backup Special Order history?
also, when viewing the history in-game, it says "please refer to the data on the server". what does this mean?
as for official, there are no such things.
If there is, like 3rd party apps/website, it's quite advisable to NOT DOING THAT
Since it might lead to your account compromised / lost
Try to reopening the game by clearing all TOF program, especially that is running in System Tray (Right side of Taskbar) and open it again.
Probably it's the bug that caused by Credential Login Error
the history is showing up fine. this is a message that is displayed every time. i was wondering about it because it sounds like there is another way to view the Special Order data.
@sharp holly @prime jetty
Rather than Band-Aid, it's caused by [Credential Error] instead.
Credential Error usually a mismatch between Server and Client Credential information that's happened during the current session.
Credential Error sometime could be caused by your own DNS and ISP too, because they're the one that configure either the route, identity, and sometime they could Hijack the information that make the Credential Error problem significant and also sometime redirecting into some weird page... (for ads?, for relogin in their login page? Mostly that things happen).
well if the fix works temporarily its called a "band aid fix" lol cuz it sometimes works, but the error keeps happening so...
I see....
If that one.... it's seems that there is nothing that we could do, for now
Let's just wait the TOF official announcement
Probably that they make the exclusive apps that's available to view this
Honestly sometime yes, if you ask that's happened to me as well.
But, when I check it up, it's happened with my router got restarted or ISP switching the route by themselves, since I can see that the TTL is changing significant by pinging Google in CMD/Terminal to make sure together with Request Timed Out (RTO).
And those is the real culprit about Login Exception Error....
so what can i do thats not a textbook from tech support on the spectrum of "restart your router or turn it off and on"
ok, thank you.
If you want to check up for the error in detail, you can check it at here....
Also NEVER DELETE/MODIFIED something inside if you don't want something bad happened
If your ISP does that, just change for better ISP~
only one crash so far lol.
very helpful on the "change isp" lmao
yeah well my wifi was being a little weird around that time
but at least everything's been fine since then ig
It means if your ISP is the real culprit when that's happened
yeah maybe idk I wouldn't know lol
it's under maintenance?, the game kick me everytime when i try to login in
boy i can't find it
I keep getting the same problem and I did the steps you said, but it didn't work
Did you try to run the launcher as Administrator?
Hi devs, this game has been causing several impact to my computer these past few days,
my sfc /scannow completely stops working
my NVIDIA GeForce Experience and Windows Error Reporting in consuming high amount of CPU with nothing running in the background
certain application fails to perform their shutdown operation correctly and ended up keep running as long as the computer is running
my ToF launcher refuses to launch the game
Because you need to continue level up 🙂
where is that ?
You will unlock this feature, just continue the story.
I mean, every time I open the game, I enter my password using "User Account Control" to allow it to "Make changes to my computer"
how much i need to level up? 😔
im not sure where to go but i didnt authorize this so is it fake or?
I don't know what your exact problem is? 😄 could you tell what exactly it is?
Maybe Level 10 or 15?
When I launch the game, there's a notification that says "Login status exception, exiting the game !"
And you did try those options i wrote up there?
Did you try to reboot your device?
I did do the things you said to the other person with the same problem, I'll try rebooting my device
is there a fix for this issue already ? i've unlocked all ruins (same for both crow and navia) but the progress havent updated
To be safe, contact the Customer Service ingame and let them know that you got a email saying that, and that you didn't request a account deletion.
Only the Customer Support can help you with ingame related content.
Why doesnt it help me bind my google account, there is no icon for it. Ive seen other people have it but i dont.
redownload the Launcher from the official website, maybe this might help?
Im on ipad
Maybe you're logged in with a google account and that's why you don't have the option?
Oh i thought i had to do it again 💀 im trying to enable two step verification cause i was just randomly logged out when i reopened the app
To be safe try to bind your Account to, Apple or Twitter 🙂 (i don't recommend Facebook).
Ill try to bind to apple i guess
If you got randomly logged out, maybe consider to change your password (just to be safe).
I changed my passcode cause i was able to get in, and nothing was touched so im confused 
You were quick and handled the situation easily 👍
I hope it was just a random thing the app did for no reason and not a hacker (thank you)
Anytime! 🙂
Does Facebook got a problem r something?
I linked it to my account i try to link other but there no option to do so
( I'm on mobile Android device)
Facebook always causes issues, when logging in you don't get the chance to "login via facebook" and then? you can't access your account because facebook doesn't let you sign in for some weird reason. 🙂
Ahhh i get where ur coming from this happens alot in other games as well but the game only let me link to Facebook 
hey, has anyone's game suddenly become rly laggy? mine's been impossibly laggy for 2 days now when it used to be fine
mines been throwing me to the blue screen these past couple of days very very frequently, instead of shutting down the game it wants to shut my entire computer
In the new pvp event
It laggy but if ur talking generally maybe bec ur server
If you ever get the chance to just download a launcher on a PC, you'll be able to bind your account to Twitter, google and Apple. 🙂
no its like as a whole, even the company logo lags when i open up the game. im on the cosmos server and its usually not full (the icon is always green)
Did you already try to repair your game? ( PC OR MOBILE )?
I am having a hard time logging in right now are the servers under maintenance? im PC
Alright but the chance probably not going to come anytime soon
How big is the pc version ?
pc rn! and no i havent, i chalked it up to bad wifi the first time
What is the error message you getting when you try to login?
Could you check your Task-Manager while you play? so you can see how much % your CPU and GPU has?
Same thing here
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager.
- Open the game then login again.
okat thanks
it fluctuates a ton. its weird bc the game like has always ran well before, no issues whatsoever
How do we log out of launcher?
ty
Okay that resolved my issue, please close my ticket and I score you 10 out of 10 for service!
Ever tried to repair the game?
doing it rn! waiting to see how that goes
how do i fix this bug? or bypass it closing
if you made a ticket, you can just end it, if i am not mistaken.
And Anytime! Enjoy playing again
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager.
- Open the game then login again.
still super laggy after the repair
Someone needs to pay Tropic bruh
Do you have allot of FPS drops?
never. the game's been just fine since launch and other games like genshin run super well
okay that's a good start.
Do you always have Discord running when playing Tower of Fantasy?
yea i tend to! u think it could be the issue?
just to be sure could you test it, closing discord to see if the laggs still happen?
yeah defo! gonna try that out
i had the login status error, just needed to manually exit out of the launcher/patcher and log in again
didn't change a thing unfortunately
this or just use Task-Manager to be sure, does the same 🙂
When the the laggs start it maybe could be a server sided issue?
This is not Official CS tho
it started yesterday night and other ppl didnt seem to have that issue (i asked on chat on the game) so idk
i might just try to redownload the whole game but thats gna take me hours
log in only to see this why?
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher with Task-Manager.
- Open the game then login again.
Exit the game and Launcher
To exit launcher, Open at System Tray like this and Quit
Afterward, relaunch.
If still in problem, restart your connection in PC and Router
@still basalt as well, see this
I hope this solves your problem! Crossing my fingers for you.
thanks a ton!!! uve been a great help :DD
Already explain this things over and over again and people never bothered to read
Also Check 📌 Pinned Message to get your quick solve
The issue is Credential Error, so that's why you need to restart Launcher as well everytime
can i move the game into another drive i don't wanna reinstall it
you can
how?
I'm getting this when I'm trying to start the launcher. Are servers down?
Turn off Auto-Login, and try again 🙂
is mobile version down? i can login with the same user pass in PC but cant login via phone
i can check for you 1 sec
Mobile seems to work, maybe restart your device?
i had restarted it. still same error. prompting wrong password
what you could try is request a new password and try logging in on your mobile device again?
tat prob last resort.
then i have to download 27gb again to play the game thanks you so much💚
is there any fix if My pc frequently go into blue screen when I play this game ?
I from 6 days have this in simulacra but when i open it nothing is there
Its normal, showing like this for everyone 🙂
Is Huma’s skill bugged in dungeons bygone and wormhole? I cant use her axe form and it goes on cooldown if I try to do it but stays on shield form
Maybe you could post this in #1007842564726075432 ?
Okays
this doesnt help i cant even find the file path mentioned in the post
took me 10 seconds and found it 🙂
this one? is it in the tof folder? mine is in program files
Type %appdata% in your windows search bar, click on that on the screenshot, and then follow the screenshot you just send 🙂
thanks
Anytime 🙂
Does anyone know how to fix this issue? I cant seem to be able to chat at all without including a quick chat option like (position) or (phrase)
Did this just happen?
Been happening to me since game release, day 1
Did you enter your age?
In my account?
yes does your Birthday appear in your profile?
Yes it does appear
If you’re below a certain age, the game will prevent you from using global chat
Does anyone know how I can change sg.ResolutionQuality [GameUserSettings.ini] from the %localappdata%/Hotta/Saved/Config/WindowsNoEditor folder?
The weird thing is I can chat if I do it like this, but its more of a hassle since I cant chat in JO, Void, or FC
those are quick chats
Resolution so your ingame resolution stays the way you put it in the Editor?
stuck 90% and then kicked out from server, how to fix this?
Yep, all the other games downgrade the res but tof just changes it back to 100
No, it was a regular chat, but I pressed the insert location button on the bottom right of the chat menu. If I didnt do this it wouldnt let me chat
found this, this might help you. https://www.reddit.com/r/TowerofFantasy/comments/wlhiu7/unable_to_use_world_chat/
Thanks, I'll look into it
Are you able to use a different internet connection?
I don't really know what you mean by all other games downgrade the res 😄
For me every game has the same res.
I wouldn't change anything based on Resolution or anything.
to avoid any issues or errors.
every time I go into the modes, I freeze like this and then throw it into the loading screen
Other UE4 Games support these commands so its kinda weird that tof just changes it back. I think it is just a default command by UE4 thats why it should work and doesnt need to be resetted to 100
What exactly do you want to do change it to 60 instead of 100?
Maybe try to disable the Fullscreen DisplayOption ingame, maybe this will help?
For example. I play on windowed mode btw so that doesnt really help
i just logged in and its acting like i just started the game, any suggestions
Just logout again and login again 🙂
thats what i did, multiple times
I don't know how i can help you with the Resolution issue, sorry.
every time I go into the modes, I freeze like this and then throw it into the loading screen\
Okay, them imma ask cs maybe. Have a nice day and good luck fixing other's problems :p
Is there any chance you could try to reinstall the game?
Also what you could try is if you could grab anyone's phone near by if you could test, if it works on an another device.
Hope they can help you!
https://rentry.co/fixtof this might help you 🙂
thx
Hi everyone, I am getting a login exception when i tried to open the game just now. usually what does that mean?
try this for any login exception errors:
- Exit game
- Log out in launcher
- Close launcher in the background and ideally restart pc.
- Open the game then login again.
yo my freind have a problem. After she log in and get into server taht she played a starting cut scene appere. It looks like her character dissapaere? and she chekcked its defenbitly right server
thank you that fixed it
she log in with Tof acc like always so it isn't problem with it
did she log in with the same account? characters don't disappear like that
we know but ye she log in few times to be sure (she wrote to support but it will take a while)
wait, was the character already played or did she design it without login?
if it was created but not played she's able to import the premade
Are we having server issues now?
Please TOF staff fix this, it happen to in the pvp.
she played was ina crew etc. Her friend have her in friend list
could it be there's another server named the same in another region? 🤔
Cannot connect to the game saying like this for a few hours
^
hmm it would be curious well ima ask her after she wake up or smth.
Can confirm this fixed my issue, thank you very much for the help Tropic
I am happy for you, enjoy playing again! 🙂
Guys, anyone heard anything about ToF custom accounts being easy to hack into?
I think in general it’s always better to have more accounts binds to your profile. Like google, apple and Twitter for example, i have read that people encountered getting hacked, but they never seem to have a 2nd option to login into there account.
Yeah... Though, sadly, I've had a contact that have had their custom account hacked, and they're in the process of trying to get it back via ToF support. Sadly not going well so far.
I've found a thread in reddit about custom accounts and it being very easy to get into, though I'm not entirely sure how much of it is reliable information.
Did they buy anything?
The pass for example or anything else to “proof” them it’s there account?
If you mean in-game, then yes, they have. As a matter of fact, I think it was the same day they bought the monthly pass.
They are trying to also use that as a way to prove their account is theirs, though so far they've only been getting automated mails from the game.
Then remember you friend to mention the billing and that they can provide proof of purchase
Yeah, thanks. Also just wanted to see if there's any other ways of contacting support faster, as it seems to be unreliable thus far....
Currently they are in contact with them via ingame Support or email?
Iirc, they've tried both.
I heard via email is quicker, but that could just be a coincidence
Alright. Thanks a lot!
Email is quicker only 1 days and they reply at weekend XD
And the reply is different each time, they gonna fix the water bug soon, now my friend wont go down when surfing to the bottom O~O
excuse me, my screen is stuck at this after game starts can anyone help me?
When exactly does this problem start appearing?
when launching the launcher and at the part where it's at "Loading" screen
Already tried to repair the game?
do I have to close the launcher and app entirely??
You could try that
Awesome
Is PVP crazy broken laggy for anyone else?
Nope, i love the duo
why am i always stuck at loading screen at 90%
Check the pin,i think there is a fix there
Consider to try restarting your router/mobile data(use Plane mode on mobile).
done that, also restarting my pc too. still stuck.
Did you try to run your launcher as Administrator before you launch the game?
no fix for that yet
tldr if you dont have a good hardware + good isp
you will get 90% stuck eventually
its been like this for me since day one
Hi. i got a reply from them 2 days ago. they said it might take some time to verify and investigate the matter. currently waiting on their next update. how bout yours?
they said still investigating this issue
i got 4 responses before and its the still same with the first one
Constantly struggling to get into the game, works fine on my mobile 😑
i got connection probleme, now i am in the game and i lost everything. i am on tutorial. What to do ?
i connect to the game with my google account
@hasty tide it seems to be a common issue.. I hope there will be a solution to it soon
hi hi, when i log into the game it just shuts down and says" login status exception, exiting the game" anyone knows what to do?
nevermind its alright now
it was okay yesterday. ive been played since 2 weeks.
i gto 50mbps speed. also rtx n ryzen 7 with 16gb on my pc
why is it that everytime i altf4 the game, a few min later my computer stop responding and takes me to bluescreen
Is there some form of bug in auto battle my character shooting away from enemy
me too
tried the dxcpl fix and it kicks me everytime im done with JO, plus there's no difference on loading speed
is there a way to lower the resolution below 1080x720?
I still can’t login my account
I’ve contacted customer support and nothing happened idk how I’m suppose to play this game
Same
i also get that yesterday had no problem logging
It auto closes the game when that pops up so can't log in
why like this?
Yeah same thing for me!
So everyone's been able to press enter the game only to crash on the loading screen right?
I don't even get that far. It works on mobile however
Can I just ask what the heck is Login exception exiting the game?
welp i guess i ain't the only one experiencing it
omg i am not alone, anyone can help us?
so the temp. fix is play on mobile? sad i have to limit my activities on mobile till they fix it
honestly I'm on laptop/pc so yeah I guess every device is having a problem
aww. i see, we had the same respond. welp i'm playing my friend's account now. if the problem won't be solved i guess i'll just move on 🥲
It works for me it's not an official fix though @timid isle
so am i, i got htis
move on to where? genshin impact? that game has forsaken us
lol 😂 i haven't quit that game. i'm playing it for the stories only. i meant move on and just create a new chara 😌
kinda sucks as well that I'm missing one comms smh
I guess I'll try my other account
though i'm still hoping my character data comes back 🥲
Same I hope they add another method to where we can get our mains back. For some reason this bug cause my gmail to be detached from my main now
how u fix that
^^^^^^^
yeah I can't even enter the game pass the launcher what is happening....
Hello. When i a opening the game on my computer i get the message: "Login status exception, exiting the game". Then my game shuts down. Im playing EU Hephaestos server. When i'm opening the game on mobile, everything works fine... Can i fix this?
Thanks, ill try
btw i just restart the launcher now it work
It worked, thanks a lot
move on damn
how to restart launcher bro?
i just end task
didn't work for me
Hey guys sorry to bother but is anyone unable to log in to the game through mobile? Like it loads to 90% than just returns to the log in screen, it doesn't happen to my other account though
most here have a same issue, i think
Yeahh, I hopebit gets fixed soon
Oh wow just noticed some files are missing when I did repairs
seriously in the middle of a ruin? at this point I'm convince it's from the server instead of the whole game
I opened game from file explorer, it worked for me
Oh just repairing the files just fixed the problems for me
log out and login fix for me, idk this game is weird even m2 loading is slow..
Hi, my friend got logged out of her account and when she tried logging in, it redirected her straight to the tutorial. How will she get her account back?
log out again? if that doesnt fix it idk
I don't blame em the same problem is happening with me aswell. I lost my account do to a bug and I can't get it back. I just hope they add a method that allows us to log in using something else.
Quick question when are my hotkeys gonna save when i close the game?
I'm getting that same log in error
I just don't see a point starting over since I'll definitely not get the ssr weapons I have on my main.
I had the same problem until i opened the game from File Manager/Explorer, maybe try that?
check the server your friend chose
linux support?
server was right. some people are having the same problem.
Which server?
i'm in sakura
I restarted my PC, then it logged me out of the launcher. I logged back in via Apple and i'm in my account now just fine
same...
game keeps blue screening me and i think its fucking up my pc need help. I have a 2070 super and an i7 9700k
i cant logging says me incorrect password and error ID: 5 /2002
Did you get yours fixed? @shy zenith
Am I the only one cuz sometimes when I play the game the server just disconnect and a notification pop up as “unable to connect to server,…” and I have to reconnect, however it happens consistently which is annoying. I tried using my phone to show ping but it was 60-70 then spike up as I was playing. My set up is i5 12400 with rtx 3050 so no way it’s a spec issue. Other games I played still fine below 100ms across the board and stable as well. What should I do? PS: already ran as administrator
Also it stucks at 90% loading screen while I can hear the ingame sound like what the hell
is my UID suppose to be 00 ?!
@edgy goblet it shows like that sometimes especially when you’re not logged on. It should come back if you relogin
I am having issues logging onto the game. After selecting the server, the load bar goes to 90% and holds there until it kicks me out into the server select screen. Anyone else having this issue?
Got the same issue, whenever log in or teleport to spaceriff or join a game mode. So annoying
Cant log in on my phone or 2nd PC. Do you know if there is a fix?
No idea, every game works fine on my pc like 60-70ms stable connection. Only this game giving me trouble.
how to boost fps in the game? I have a 1050ti gpu and 10400k cpu, 16gb ddr4. on low settings 15-30 fps maximum
is people having troubles logging in aswell? it logged me out and i don’t remember my password and i put in my email but it says unregistered username, should i be concerned?
My pc keep crashing when playing this game :<
Me too
server error on launcher rip, how to fix
where do i see how many days are left on the monthly pass that gives u 100 bcs every day?
😦
ok tldr about my char (disappearance), the cs misread the log, and my name has changed, so I’m officially hacked and screwed? they even bind twitter to that acc already.
I just want to know if I attach proof of purchase from my original account could I get it back?
"exception of the connection status, exit the game!"
I also put ss of the first time I bind the acc to my email, but well…. tbh I had no hope left, I will just assume its no use and reluctantly let that acc go
waht now? it goes t 100 and takes me back to server select. server is green. Eden(Asian pacific)
For teammates from my region price of the most expensive tanium's bundle is 99.99$, but for me, it costs 119.99$. How it's possible?
currency exchange rate
But regions are same
oh? are you sure your friend didn’t use vpn or something? I tried to use vpn on iOS and it indeed change depends on the country the vpn directed
Will ask them, idk. But this is so weird...
WTF. this guy had no name when mathced up(apex league) and I cant see him and taking damage as you can see. what is wrong with this game???????? That's hacker shit right thr.@turbid coyote @safe siren @clever crown
ferme totalement le launcher + le jeux et relance le
normal que j'arrive pas à mettre la touche Z pour avancer tout droit ??
Parce que la touche Z est utilisé pour s'accroupir, faut que tu change toute les touches par les touches du pavé numérique et apprès tu met tes propre touches .. ...
ah c'est mal fait 😦
Et ouais très mal fait
what? can some one help me understand this?
Anyone find a fix yet? Repairing files didn't work
why is my screen black?
already said multiple time, close launcher & game completely then relaunch it
I've done that several times @slender cairn
does anyone else Pc gets 75+ temp playing playing TOF?
Not I
is there 2 factor authentication in this game?
where do i see how many days are left on the monthly pass that gives u 100 bcs every day?
You can see it on the shop area. Just on the upper right of the Monthly. Should have the remaining days displayed.
So no one else have issue with the Pc running at high temp while playing TOF
My GPU hits 65-70 but I undervolted it so I typically get around 60-63 now.
my pc constantly running 70c that’s the normal temp when playing games lol
