My ship gets stuck.

[astral tartan]

When trying to sail from Helios Reserve Draco, my boat gets stuck and I cannot move it. Regardless in which direction I sail, it suddenly stops moving while the fuel drains. I can't proceed and the game is not playable with this issue.

[timber plover]

This is usually caused by an object glitching into the hull of the boat. Swim underneath and around the sides of your boat to look for anything that is attached and remove it. Your boat should be able to move after that. If not, upload the save here and either I or someone else will try to help.

[twin phoenix]

The issue for me was killing one of those round robots on my ship. Had to swim back to helios reserve delta and scrap his body that was floating. That seemed to fix it for me

[tropic arrow]

Helios Reserve has roller on it they cause this you need to look near the water for something like that. Dismantel it and the issue is solved. Will be fix in the next patch

[main heath]

Many players had similar ship-related, game breaking issues over the last weeks and channel 37 seems to just give a sh** (sorry) and not make this a priority but instead they and their "beloved @glass belfry" only announced a regular update End of November that is still weeks away (and contains a lot of other stuff).

[brisk sigil]

We have been helping players all week with ship issues, if you have an issue please let us know and we can help... making sweeping statements like this is not only untrue, but unhelpful 🙂

Most issues are easily resolved by recovering an earlier auto-save or finding the item that is causing instability. The team are working hard on the upcoming patch that will bring lots of fixes for these common issues

[astral tartan]

Thank you for the quick response. I did what you suggested and found one of the round robots stuck to my hull. After dismantling it, I could move again and everything is working great. Thanks for the help!

[main heath]

Well, this was no random "untrue sweeping statement" and my aim is not to discredit anyone - this was a reflection/summary of what I see/experience:

a) based on the vast amount of reports, you have a major issue with the main asset the player interacts with (source: this forum); I myself had several issues: with the mooring cables (reloaded an old save and did not use them any more), with other objects but managed to get the boat free again each time - until now; Also: I would expect that such a severe issue is put into the #troubleshooting section but it's not mentioned there. (no priority here)

b) you do not plan any quick fix / hot fix but aim for a regular update - 5 weeks after your last hotfix (source: your announcement channel / the @glass belfry video; also: no priority here)

c) I already reported my problem two weeks ago (on the 20th of November) in this #1437103077910909169 after trying to get the boat free again for over an hour. I even offered to provide the savegame to help you track down the issue; there was no reaction whatsoever - probably noone read it; there is no robot stuck in the hull as I cleaned the dock area already on a previous visit (rocket launch site) but I rather expect another item interfering with the boat (see my post there)

d) autosave is also broken as it took a long time to clear and prepare the rocket launch which fully bricks a 40h playthrough

[brisk sigil]

a) we know about the bugs and the devs are working hard to fix them 🙂 we can and will always try to do better with the support we provide. Of course our Discord is place for support but it also includes lots of other activities such as media and the like, we can do both at the same time.
b) the fixes need to be developed and thoroughly tested, this can take time and we must get it right.
c) I am genuinely sorry that your post was not answered, if you'd like to either ping me or DM me with more details, and a link to your existing post, I will happily get involved.
d) I am not aware of any issues with auto-save, care to elaborate?

I appreciate you taking the time to respond, let's work together to get some resolution for your problems 👍

[main heath]

Thanks for your reply. With "autosave broken" I mean that the autosave was created while the issue with the boat was already present, hence no going back to that save. The autosave feature itself is fine.