#Is it normal
1 messages · Page 1 of 1 (latest)
Hmm it is not normal. Maybe ID here or wait for Floras answer^^
same problem here
ID : 1412454153582569472
S4-021
Dear Traveler, thank you for your patience. I've forward your case to our relevant team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
Hello Traveler,
We recommend waiting until after 05:00 (UTC+0) today and then checking again to see if the issue has been resolved.
If the problem still persists after that time, please feel free to contact us and we will continue assisting you.
Too late I've already use all the points. I had to use them before the next phase. But it is a real lost
I’ll pass this along to the relevant team for confirmation. It may take a little time to review, and we appreciate your patience and understanding.
Regarding the Points Shop issue, we’ve identified that the discount was not refreshing properly for some players. This will be fixed in an upcoming update.
Thank you for your feedback.