Appraisal rewards

[halcyon whale]

Dear Traveler,
Please log in or register for the game using the third-party account you used for the account appraisal. After creating your character, click the "+" in the upper right corner, then go to Events >> Account Appraisal, and select the character to receive the rewards with (please note that once selected, this cannot be changed). After reaching the specified Resonance level, you will be able to claim different ratios of Wyrmarrow rewards on the in-game event page.

[night zephyr]

apparently because i started a verteran character first then switched right away to a new server when i realized i wanted a new challenge ive lost the ability to do this. is it possible for you guys to like delete the level 1 char and send me rewards or have me redo them on the server im currently on?

1450453298685557760
Character name: SleepyGlizzy
Server 5-Canine peak
Is the character i want the loot on, but i think its on Jowy_Blight on reborn46 or something, i dont wanna log that other character in in case that ruins my chances?

im not able to accept my appraisal, use the creator code, or use the Import Prophecy Code because of this mess up, i truly hope i can be helped :x

[halcyon whale]

May I ask if you have already clicked to claim the reward? Please log in to the game, click the "+" in the upper right corner, then go to Events > Account Evaluation, and provide a screenshot of that page.
Thank you for your cooperation!

[night zephyr]

no never clicked anything after i logged in that first night, just logged in to show you this screenshot

[halcyon whale]

This status indicates that you have confirmed the appraisal and pending for getting it when reaching the required resonance level. It cannot be unbound or transferred to another account.

[night zephyr]

i never got any wyrm crystls, that character has like 1500 crystals on him, he should have alot more if i claimed it?
Is there really no option for me? :((( i got 0 wyrm crystals

my account was S so theres 2k alone, can you guys not delete the character on your side and just mail me some crystals or something if it cant be undone? this is pretty sad i get 0 rewards :((

[halcyon whale]

Hi Traveler, unfortunately, it cannot be canceled or transferred to another account.

[night zephyr]

Its the same account, im just playing on a new server, i havent logged into veteran server in days :((( i didnt know 😦

[halcyon whale]

Dear Traveler,
We have double checked that once player have confirmed the claiming account, it cannot be transferred or modified. We hope for your understanding.

[night zephyr]

its the same account just a different server. this is really a bummer, i thought you guys would be more understanding, not even a "we'll delete the affected character and give you a token or some sort of compensation" nothing, just, im sol. as i said bummer. gl with new game

[deft crystal]

whats going on with the uploading of appraisal screenshots?

[halcyon whale]

Dear Traveler,
We are sorry that we are unable to fulfill your request. If you had not clicked "Confirm," we could have helped you apply for an unbinding. However, since you have already clicked "Confirm," no further action can be taken. Please note that there was also a prompt when you clicked "Confirm."

[halcyon whale]

Hi Traveler,

AI recognition may take some time. Please wait a moment and try again or check later.

[deft crystal]

so its a server side problem? coz i cant upload the images at all

[night zephyr]

problem is its stopping me from doing prophecy code too. and claiming discord reward bind

[halcyon whale]

Dear Traveler,
May I ask if everything is functioning normally at the moment? If the issue still persists, please kindly provide your Open ID.

How to obtain: Press F12 to open the developer tools, find the "Network" tab >> Fetch/XHR >> Ide/, copy the number string starting with AMS and send it to us

[deft crystal]

yea its not workign still

[halcyon whale]

Hi Traveler, if the issue still persists, please kindly provide your Open ID.

How to obtain: Press F12 to open the developer tools, find the "Network" tab >> Fetch/XHR >> Ide/, copy the number string starting with AMS and send it to us

[deft crystal]

sorry, i am unable to find it lol

@halcyon whale

is it this one?

sAmsSerial
:
"AMS-LXSJMHW-0728183753-nEo68C-4007279-100007525"

[halcyon whale]

How to provide the participation account (Open ID):
Press F12.
Go to "Console" >> Click on "Object" below.
Copy the Open ID number string and send it to us.

Hi Traveler, may I ask for this information too? Thank you!

[deft crystal]

no object

[pseudo wind]

Oh damn. I Can also not Get my apprasial. When making my First character my list of inheritage Heroes was empty. After no reply from support I created a new character. Confirmed old link again and Got my old Heroes. But the apprasial is locked on the First account. This can not be transfered? Right?

[halcyon whale]

Dear Traveler,
The latest screenshot you submitted does not include your Open ID, and according to the message shown, the system is unable to recognize the uploaded screenshot. Could you please try uploading a different screenshot to do the evaluate? Thank you!

[halcyon whale]

Dear Traveler,
Travelers can only claim the valuation reward for one character under your account. We are unable to transfer the valuation reward to another character.