I tried to contact support on the matter of my old ID but was unable to fill out the page completly because there was no where to scroll on that page. Can someone please help me with the problem?
#Contact Support
civic field
civic field
Here is an image of the old Dragonheir version. That might be my ID number on the far right corner?
inland knot
I tried to contact support on the matter of my old ID but was unable to fill ou...
Dear Traveler,
We sincerely apologize, but we are currently unable to retrieve your character ID due to the ongoing system maintenance. Could you please let us know what issue you are experiencing? Kindly describe the problem in detail so that we can further assist you.
civic field
Dear Traveler,
We sincerely apologize, but we are currently unable to retrieve y...
In the new event for pre-registration. Right before you claim they ask you if you have played other games and to attach screenshot. I should have said previous player of Dragonheir, but since I failed in placing in correct slot I was concerned of not getting a higher rating. I have searched everywhere for old ID. You may not know this but I was one of the first to ever test this game. Starting with the week one and every single test thereafter. I was hoping someone could find it so I can claim a higher rating and possibly get compensated somehow? USA player from the start. Thanks if you can help. I hope this explains better.
civic field
lavish wigeon
I have a black screen when i lunch the game with a New version
spare oxide
I have a black screen when i lunch the game with a New version
From another bug report: Issue 100% RESOLVED. For Android, Uninstall game (updated over old version) and Install again. For PC. Delete old/updated game from Steam, THEN go to you C:\Program Files (x86)\Steam\steamapps\common folder and MANUALLY delete Dragonheir Silent Gods folder - then Install the game and all working.
https://discord.com/channels/928541801260908546/1394204295657820180
inland knot
In the new event for pre-registration. Right before you claim they ask you if y...
Dear Traveler,
The screenshot you provided is not the role ID, but the device ID, which cannot be used to locate your account. Currently, the server is under maintenance, and we are unable to use the system to query account information. After the server reopens, you can provide your character nickname, and we will attempt to look up your information.
Your game account data is associated with the third-party account you have linked. Therefore, if you selected "I am a new player" during the evaluation and used a third-party account (Apple ID, Facebook, or Google) that was linked within the game, you will not be able to log in again using the same linked third-party account to participate in the valuation process.
civic field
Dear Traveler,
The screenshot you provided is not the role ID, but the device ID...
ok Ya I got rated an a rating. Hopefully when we get going we can figure it out. If not it's ok thanks for your help!
civic field
ID FOUND!
