Any way to reset evaluation?

[jaunty moon]

I appraised my account by login, but wanted to see what the appraisal would be if I uploaded some screenshots as well. It never gave me a prompt to confirm the appraisal of my screenshots and it is one rank lower than the login appraisal and seems to be locked in now. Was wondering if there was any way to reset out appraisals.

[unreal bear]

Screenshots only for NEW players that nwver playes dh vefore the relaunch

[wispy shell]

Same, I need it reset

[hasty escarp]

Dear Traveler,
In this event, players can log in to their existing Dragonheir: Silent Gods account (Google, Facebook, Apple) and select 1 character for evaluation. Once you proceed to the next step, the character cannot be changed. To prevent accidental operations, there will also be a secondary confirmation button on the page after selecting an account for evaluation. Suppose you have already selected a character and proceeded to the next step. In that case, the data has already been generated, and we are unable to perform a rollback for this operation. Your understanding would be highly appreciated.

[hasty escarp]

Dear Traveler,

Thank you for your response. Currently, we are actively collecting player feedback and conveying it to the development team for evaluation. Please understand that all changes require careful evaluation by the project team. In order to assist you more efficiently, it would be very helpful if you could tell us your in-game character ID. Thanks!

[jaunty moon]

Sure, it is Midnight52

[hasty escarp]

Dear Traveler,
Thank you for your reply. We can apply for a reset of your evaluation results. Please note that after resetting the evaluation results, your adventure squad records will be cleared, and you will need to create or join an adventure squad again.

If you still need to reset your evaluation results, please reply "Agree to reset", and we will report it to the team for application (it is expected to take 3-5 business days for verification and processing).

Looking forward to your reply!

[jaunty moon]

Agree to reset

[hasty escarp]

Dear Traveler,

We kindly request all travelers to provide the correct account information they wish to evaluate (e.g., nickname/ROLE ID). We will reapply for an evaluation of the target account, and once processed, the current valuation result will be directly replaced. Please note that this evaluation can only be applied for once and is limited to one character under the evaluated account.

If you agree, please provide your ROLE ID/nickname and reply with [Confirm the information is correct, confirm re-evaluation].

Thank you all for your cooperation!

[wispy shell]

CassieandLeo
2041122924237737984
Agree to reset

[lime valve]

CLS_WhiteRavenPT
1433136656559272960
Agree to reset

[hasty escarp]

Dear CassieandLeo&CLS_WhiteRavenPT,
Upon investigation, the account you provided only contains one character, which does not meet the reset conditions. If you are participating using a different account, please log in through the linked third-party account (Google/Apple ID/FB) to reassess. If it is a different situation, kindly provide a detailed description of the issue (such as the entry point for participation and the specific account used) so that we can further assist you.

[jaunty moon]

1639598684788100096
Midnight52
Agree to reset

[jaunty moon]

@hasty escarp was just wondering if it is still possible to reset as I hadnt replied earlier

[hasty escarp]

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[wispy shell]

Let us know please if they manage to reset yours, thanks

[hasty escarp]

Dear Traveler, as we've previously responded, your account has only one character, which does not meet the conditions for a reset.

[wispy shell]

Okay, thanks for following and have a nice day.