Dear Traveler,
Thank you for your message. Upon checking, the server you are on is scheduled to be accessible after the merge on January 10th from 02:00 to 04:00 UTC+0, not on January 11th. You may want to review the details in the email again.
#Server transfer error
warm thorn
warm thorn
Dear Traveler,
We sincerely apologize for any misunderstanding caused. It is already 2025, and the date displayed as 2024/11/01 UTC is incorrect. The server merge time provided below is the accurate one. Thank you for your feedback, and we can offer you a bug report reward. If you agree, we will apply it for you.
Additionally, after your server defeats the final boss, it may be included in the server merge list. We typically send out server merge grouping previews a week in advance and server maintenance notifications two days before. We recommend paying close attention to the boss's defeat progress in the final boss stage and claim your rewards in a timely manner. Furthermore, we will convey your feedback about providing more time for reward distribution to our team for optimization consideration.
tough sierra
Can't log into mango 5 server are servers down?
warm thorn
Can't log into mango 5 server are servers down?
Dear Traveler, thank you for your feedback. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
polar flint
it seems it crashed all around about 30 mins ago
warm thorn
it seems it crashed all around about 30 mins ago
Dear Traveler,
May I know your in-game character ID, please? Thank you!
polar flint
Dear Traveler,
May I know your in-game character ID, please? Thank you!
ah i screenshotted it) 2541023812011094016, nickname Alchemist
warm thorn
Dear Traveler,
The login issue has been resolved. Please restart the game and try again. If the problem persists, you can contact us again and provide your character nickname/ID, region. Thank you!
young forge
@zinc dagger
Here... ?!
foggy surge
