What to do with this? Is it fair?

[rustic sky]

I think I'm not the only one with this problem.

this is just a slap in the face to active players! What should we do with these pro-wakes? Why couldn't we have credited 400 currency in the store

[warm parcel]

kinda the same, i have a candle for calvera while i already have her maxed, and i wanted to buy ulthior on the dance flower event to just have this guy ... currency to buy whant we wanted in this shop would have been great instead :x

[summer pollen]

Exactly, I have i5 Calavera and i5 Ardreth. Zero ultior, o could take a ultior no problem. But they don't care, and since most players don't have i5 Calavera and i5 Ardreth they Wil do nothing about it. Content creators are happy that's all devs want.

[flint crest]

We just happy that they even added them at all, original compensation was without those... and yes, i too think, thats not ideal but thats the most they where to be convinced to do...

[summer pollen]

Yes, still terrible solution. Not for all that's why most don't care. But for us who have been active and maxed exactly those heros it is a bad taste joke.

[flint crest]

I had cala i5 to, i will cintact CS the next days and ask to swap to ardreth... maybe they comply...

[warm parcel]

if it works i'll ask them to switch my i6 calvera to an ultior 😂 Especially we can't buy him anymore in any shop now ... but i have some doubts they'll answer positively

[languid condor]

Dear Travelers,

Thank you very much for your valuable suggestions regarding the game. The compensation plan has been carefully assessed and determined by our team, and there are currently no additional compensation plans. We kindly ask for your understanding in this matter. For players who have already leveled up the compensated seasonal event heroes to max level, you can exchange a certain quantity of Creation Essence by contacting customer service through the in-game interface.

The progress and development of the game rely heavily on the support and love from all our travelers. We will continue to collect player feedback and relay it to the development team for evaluation. If you have any further suggestions related to the game, please feel free to submit them through the suggestion channel.

Wishing all travelers a wonderful gaming experience and all the best!

[summer pollen]

No sorry we don't understand. Not carefully assessed when you live some players out of it.