Since the launch of S4
#bug in the shop
wild ivy
dense kayak
Since the launch of S4
Dear Traveler,
I'm sorry to hear that you encountered an issue with purchasing in the store. Could you please clarify if all the gift packs are unavailable for purchase, or is it only specific ones that are causing problems? In order to assist you better in resolving this bug, please provide me with your character nickname/ID and let me know through which channel you are unable to make the purchase. Looking forward to your reply. Thank you!
wild ivy
Hello, many bugs concerning the paid content :
- The packs that are already active dont give rubies as promised for instance today I didn t receive the 100 rubies
- you can t buy anything on the shop
- the in game client service doesnt work
Client ID 1529260368252272640
dense kayak
Dear Traveler,
Thank you for your cooperation, the information you provided has been submitted to the relevant team and we believe it will advance the progress of the verification of the issue. If there is any new information, we will contact you as soon as possible.