#no reward for the test server event

1 messages · Page 1 of 1 (latest)

livid quail
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I read and I quote:
"The following rewards will be settled upon closing the test server and they will be issued through in-game mail of your official server account."

thick kayak
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Dear Traveler,we are glad to hear that your issue has been resolved. If you have any further questions or concerns, please don't hesitate to reach out to us again.
Thank you for your understanding and support.

timber crater
thick kayak
#

Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

thick kayak
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Dear Traveler,

We have identified an issue where the accumulated online time is not refreshing correctly. However, please be assured that your online time is being accurately tracked and recorded. This refresh issue will be fixed next week, and after the fix, you will be able to see your total accumulated online time.

Thank you for your feedback and understanding.

thick kayak
#

Hello Traveler.
We apologize for the inconvenience caused to you. We've fixed the issue with the accumulated hours not counting properly in the test event, so please take a look to see if there are any issues at this time.
Thank you for your support and understanding, and feel free to contact us if you have any questions.

timber crater