#I didn't receive prize

1 messages · Page 1 of 1 (latest)

dense crater
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Hello
I didn't receive my prize for golden vulture racing event 4
Id 1528978903509494784
Thank you

quick talon
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Me too.... I chose the blue team but until now i didn't receive my rewards!!

mossy nymph
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Dear traveler,
Thank you for reaching out to us. We have forwarded your concern to our team for review. Please be patient as we investigate the matter further. We'll update you as soon as we have a response.

mossy nymph
quick talon
mossy nymph
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Dear Traveler,

We apologize for the inconvenience caused by the missing rewards. We would like to inform you that the distribution of the rewards is still ongoing, and some players are receiving them in batches. We kindly request you to wait until tomorrow and check your mailbox again.

If you still haven't received the rewards by tomorrow, please contact us once more, and we will assist you further.

Thank you for your patience and understanding.

mossy nymph
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Dear Traveler,

We would like to inform you that the missing rewards have been reissued. Kindly check your in-game mail to see if the related rewards are now available.

We apologize for any inconvenience caused and appreciate your patience.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you.

digital jay
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Hi no reward received on my account as well.

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User ID: 1461565623996061696

mossy nymph
mossy nymph
# digital jay User ID: 1461565623996061696

Dear Traveler,

After verification by our relevant team, it appears that you did not participate in the betting for Phase 4, hence the absence of corresponding rewards is expected. If you still have any questions regarding this matter, could you kindly specify which phase of the Golden Vulture Racing event you participated in?

We look forward to your response!

digital jay