#Can’t Logan the game
1 messages · Page 1 of 1 (latest)
Dear Traveler,
I am delighted to assist you! this can occur when the network is unstable. I suggest you switch networks and restart the game to see if that resolves the issue. If the problem persists, please provide the following information so that we can further investigate the cause:
[Character nickname]:
[Character ID]
[Device Model]:
[Network Connection]: such as 5G/4G/WIFI
[Region]:
[Scenario where the issue occurs]:
[Frequency of the issue]:
If the issue still occurs please contact us again.
Ганс,(season 3, can’t get ID, course can’t log in), iPhone X, Wi-Fi, Ukrain
Steel can’t login… reboot devise doesn’t help.(
Thank you for your cooperation. We recommend you try to change the network proxy or connect with VPN and try again. 🙏
Change network proxy - doesn’t help.(
If I can’t log in today so what about my buy? (I mean three ears)
I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
I usually play the game from mobile internet. I have not bad LTE. Can’t you do something? Or I must found another game to play?
Don't worry I reported your issue to our dev team and they are investigating the issue.
Ok, I wait, tnx.