Does Synarell's battle ability now not heal the ally with the lowest health percentage?
Yesterday I did...
#Synarell's battle ability
glass turret
I have verified that it happens with certain equipment
grand mango
I have verified that it happens with certain equipment
Dear @glass turret, thank you for your patience.
Could you please provide us with more details.
grand mango
Thank you for your cooperation. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
glass turret
Thx Lydia
grand mango
Thx Lydia
Please provide a video of abnormal and normal effects of Synarell's combat skills after equipping different equipment for further check.
grand mango
Thank you. I sent the videos to our dev team. 🙏
grand mango
@glass turret Dear Traveler, thank you for your patience, we really appreciate it. please rest assured that our team is investigating the issue and we will update you promptly. Your patience is highly appreciated. 🫶
Thank you!
grand mango
Dear Traveler,
Thank you for your patience. Currently, we have not found any issues with Synarell's battle ability. If you encounter this issue again, please provide the exact time of the battle including the time zone so we can confirm the battle information and try to replicate the problem. Thank you for your understanding and patience. We wish you a pleasant gaming experience!
grand mango
Dear Traveler,
We sincerely apologize for the inconvenience you've encountered. We have identified the issue and want to assure you that we are working diligently to resolve it. We apologize for any frustration or inconvenience caused.
Please be patient as we are committed to fixing this problem in the near future. Your satisfaction is important to us, and we appreciate your understanding.