#deer disappeared

1 messages · Page 1 of 1 (latest)

ashen cipher
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Deer disappeared after fail wisdom check and was supposed to reappear but hasn't for chest collection it's all im missing and I've did some research in discord and ingame and they're saying is that the deer is bugged id like to get the rewards from ranked chest collection if possible could yous fix please before time runs out thank you.

Screenshot_20240331_082148_Dragonheir.jpg Screenshot_20240331_082155_Dragonheir.jpg
half nova
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Thanks for your patience,

In order to verify this issue, we need you to provide your account information:
1.role nickname
2.role id

After receiving the information you provide, we will help confirm it as soon as possible and look forward to your reply!

ashen cipher
#

MahonPower
2541868254857214976

half nova
#

Thank you for your cooperation. I have reported the information you provided to the relevant team for verification. I will convey any progress to you immediately!

ashen cipher
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Oh so your giving me the extra 2% when they verify it?

half nova
# ashen cipher This has been reported before did they resolve it?

Dear Traveler.

Thank you for your patience. After verification by our relevant team, this is a normal game setting. In this location, there is only one chance to check. If you succeed in checking, you will get the treasure chest, if you fail, you will not get the treasure chest.

We recommend that you continue to collect treasure chests from other locations. The amount of treasure chests on the sandbox is greater than the amount of treasure chests you need to collect, so please keep exploring.

Lastly, we apologize that we are unable to provide compensation for this. Thank you for your understanding and support.

I hope my reply is helpful to you. If you still have questions, please feel free to contact me.

ashen cipher