#again the same bug in pvp
1 messages · Page 1 of 1 (latest)
again the same bug in pvp
Dear @shut quartz, thank you for your patience.
Could you please try these basic troubleshooting steps:
- Clear Game Cache.
- Switch the network.
- Restart the Game.
If the issue still occurs please provide us with the following information.
- Character ID or Nickname
- Device Model
- Network Provider
- Log files:
[Game Log]:
(How to obtain the log: log file located at /Android/data/com.sgra.dragon/files/)
Please package and send us all the log files.
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
Hello unfortunately I m usin an iPhone
Could you please provide us with your:
Character ID or Nickname
Device Model
Network Provider
Character name : Olfendren
Character ID : 1529260368252272640
Device : iPhone pro max 11
Network provider : orange
Thanks for your help
Dear @shut quartz, please exit the game and login again after 15 mins