#again the same bug in pvp

1 messages · Page 1 of 1 (latest)

shut quartz
shut quartz
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again the same bug in pvp

merry laurel
# shut quartz Stuck in pvp

Dear @shut quartz, thank you for your patience.
Could you please try these basic troubleshooting steps:

  1. Clear Game Cache.
  2. Switch the network.
  3. Restart the Game.

If the issue still occurs please provide us with the following information.

  1. Character ID or Nickname
  2. Device Model
  3. Network Provider
  4. Log files:
    [Game Log]:
    (How to obtain the log: log file located at /Android/data/com.sgra.dragon/files/)

Please package and send us all the log files.

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

shut quartz
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Hello unfortunately I m usin an iPhone

merry laurel
shut quartz
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Character name : Olfendren
Character ID : 1529260368252272640
Device : iPhone pro max 11
Network provider : orange

#

Thanks for your help

merry laurel