#35 tiros sem lendário
median sonnet
light loom
Hello Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.
Regarding the summoning issue, it would be highly appreciated if you provide us with you Role ID or character name for investigation.
Looking forward to your response!
Thank you!
median sonnet
35 tiros sem lendários e nem o garantido veio , a última lendária que saiu pra mim foi no banner passado , agora dei 35 tiros e não saiu lendário , nem o garantido
A última foi a Premtsa no banner passado
Carácter name , BalangaOBadalo
Check plz
Procurei no site de informações sobre os summons e só tem de 7 dias atrás
Olha pra mim Lydia fazendo um favor , se saiu e eu não lembro
Estes são os meus , para você confirmar
light loom
@median sonnet
Thank you for your reply, we would like to let you know that if you draw a legendary hero before reaching the pity limit, the pity count will reset. For example, if you draw a legendary hero on the 20th draw, the pity count will reset to 0, and you will need to start counting draws from scratch.
If you have any further questions or need assistance, please don't hesitate to contact us. We will do our best to provide help and support. Thank you for reaching out, and we wish you an enjoyable gaming experience!
median sonnet
Tnks
median sonnet
Lydia linda...♥️🥹
light loom
Dear traveler,
Rest assured, we have taken note of your issue and escalated it to our team for examination. Your patience is highly appreciated, and we'll keep you informed once we have an update.
light loom
Dear Traveler,
Thank you for reaching out to us. After thorough checking and verification, we found that the last time you summoned a Legendary hero at the Heliolite Summons was on 2024-01-19 00:16:34 (UTC+0), where you obtained the hero Durem. Since then, you have accumulated 31 summons without obtaining another Legendary hero.
We would like to clarify that not every 35th summon guarantees a Legendary hero. If you happen to obtain a Legendary hero before reaching the 35th summon, the guarantee count will reset. For example, if you get a Legendary hero on the 20th summon, the guarantee count will start anew.
If you have any further questions or need assistance, please feel free to contact us.