#summons team issue
1 messages · Page 1 of 1 (latest)
Dear Traveler,
Thank you for reaching out to us. We understand that you're experiencing an issue in the game. To help us assist you more efficiently, could you please provide us with additional details about the problem you're facing? It would be greatly appreciated if you could also provide a video recording showcasing the issue.
By providing us with more information and a video, we will be able to investigate and address the problem more effectively, leading to a faster resolution.
If you have any questions or need further guidance, please don't hesitate to ask. We are here to support you.
Best regards,
Thank you for your cooperation. I have reported the information you provided to the relevant team for verification. I will convey any progress to you immediately!
@carmine owl
Dear Traveler, thank you for your patience, we would like to inform you that there is an issue with the hero's position in the video. The front row is full of heroes, leaving no space for the summoned units to move forward. We recommend that you adjust the positions of the heroes.
If you have any inquires or concerns, please don't hesitate to contact us.
Thank you for your support and understanding!
All summoner heroes are towards the front when battle begins. Only MC, healer, and range dps are at the rear. Summons that fall behind end up clogging the line making new summons that appear unable to get through.