Irzillas compensation lunard shards not received.

[junior epoch]

The compensation have been claimed, but at least lunar shards aren't credited. (Psychicore points been credited)
ID: 1526727102954024960
Nickname: PoisonusTears

thanks

[void gazelle]

Hello Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding the Continental Challenge issue, kindly be informed that we've reported the issue to the relevant team and we'll get back to you as soon as possible.

Thank you!

[void gazelle]

@junior epoch

Dear Traveler, thank you for your patience,

Upon checking from our side, please be informed that you've successfully claimed and received Lunard Shards*10 via email on 2024-01-17 10:16:18(utc+0). The remaining amount in your backpack is 72. And since the shards are obtained through mail, not through the event, the amounts will not be counted in the continental challenge. it would be highly appreciated if you would refer to the number of shards displayed in the Lunar Halo Shop.

We hope the above explanation helps you.
If you have any inquires or concerns, please don't hesitate to contact us.

Thank you!

[junior epoch]

OK thanks