bug

[storm chasm]

There are many Korean users who don't get compensation for linking to Discord Please fix it or fix it

[zenith trench]

@storm chasm
Dear Traveler, thank you for taking the time to get in touch with us and for sharing your concerns.

Regarding the rewards issue, it would be highly appreciated if you provide us with the following details:

• Role ID
• Operation video

Thank you for your support and understanding!

[storm chasm]

game id: 2160750017685871616

에르메스25

discord id: 25_gr

[zenith trench]

Thank you so much for your reply and providing us with the required information, kindly note that we've reported the issue to the relevant team and we'll get back to you as soon as possible.

Thank you for your support and understanding!

[zenith trench]

@storm chasm
Dear traveler,
We are sorry to learn that you have encountered difficulties in claiming the "First Binding Reward". According to the activity rules, if you have completed the binding of your Discord account before the start of the activity, you will not be able to directly claim the reward. Therefore, we suggest that you follow the steps below:

1. Please first find the "verify-here" channel in Discord and use the "unlink" command to unbind your account.
2. After unbinding, please bind again. You can click "Verify" and enter your character ID. After that, you will receive an email with a verification code in the game.
3. Go back to Discord, click "verify code" and enter the verification code you received to complete the binding.

If you haven't bound before, just click "Verify", enter the role ID, and follow the steps above.

If you encounter any problems during the operation, or still cannot claim the reward after re-binding, please provide us with the video or screenshot of the operation. We will promptly feedback to the development team for verification and processing.

We apologize for any inconvenience caused and thank you for your understanding and support. Wish you a pleasant gaming experience!