Inactive Alliance Leader

[hot sundial]

Our alliance leader has not logged in for six days. We cannot participate in most of the alliance content which diminishes our playing experience

[last sandal]

Dear Traveler,
Thank you for reaching out to us!

To address your query about transferring the Alliance Leader role, we suggest you initially try to communicate with the current Alliance Leader for a direct handover. Should the Alliance Leader be inactive for over 7 days or if you're unable to establish contact, and you hold the position of Vice Leader, please reach out to us once more and offer us some screenshots to show you are the Vice Leader. If you are not the Vice Leader, we kindly ask that the Vice Leader get in touch with us instead. Upon confirming the necessary details, we will proceed with the transfer of the Alliance Leader title to the Vice Leader.
We hope the above explanation is helpful to you. If you need further assistance, please feel free to write to us at any time. Thank you!

[hot sundial]

I have contacted the leader, but since they have been offline I got no response. I am also not the vice leader, but the same issue applies: they are not online (or care to jump through so many hoops). I am simply trying to be active in the game. Your response does not seem to acknowledge or understand the frustration that I cannot participate in a significant part of the game through no fault of my own

[last sandal]

We definitely understand how you feel and I assure you we only want the best for our players, we regret to inform you that if you're not a Vice Leader in the Alliance we will not be able to transfer the leadership, we highly recommend you join another alliance.

[hot sundial]

Uff. I assume you are worried about abuse, but let me assure you that your response is nonetheless very disheartening

This is what I am talking about. It is frustrating

I am also sure that you aware of the fact that other gotcha games do switch leadership if the person has been offline for some time

[last sandal]

We understand your feelings very well, we will check for alternatives with our relative department and get back to you as soon as possible, we assure you we will do our best.

[last sandal]

Dear @hot sundial, thank you for your patience.
After checking the provided date, one of the vice leaders was shown as being online one day ago, indicating their continued activity within the game. We suggest you to reach out and communicate further with this vice leader. For instance, advising the vice leader to contact us for transferring the leadership position to him (vice leader.）🙏

[hot sundial]

Yeah. Well that assumes the person has any interest in doing that. Listen, you are making players work hard to solve a problem you have created. That's not how this works. Again, look at other gotcha games, they have solved the issue.

[last sandal]

Dear valued traveler,

We sincerely apologize for any inconvenience you may have experienced regarding the alliance position transfer. Your feedback is incredibly important to us, and we want to assure you that we've diligently documented your concern and brought it to the attention of our dedicated team.

We kindly ask for your patience and understanding. Anticipate some exciting updates in the near future as we strive to enhance your gaming journey. Your enthusiasm and dedication to our game make a world of difference, and we want to express our heartfelt gratitude.

Thank you for being an integral part of our gaming community. We look forward to bringing you even more joy in the days to come.

Warm regards,