Seyir has Irina's voice in duel challenge

[sour coral]

Dear traveler, thank you for taking the time to get in touch with us and for sharing your concerns.
Regarding Seyir has Irina's voice in duel challenge,. kindly note that we've reported the issue to the relevant team, and we'll get back to you as soon as possible.

[magic delta]

@sour coral okay i just did some research and i think i found out what the problem is

if you look correctly at seyir's armor, it's basically red and that is the same armor that of adolphus

also currently, seyir seems to have Irina's every single skill when you challenge him

which explains why you can hear irina's voice

https://streamable.com/w1xqp5

there's no audio in the video but you can see at the end how much dmg my horrus took

[sour coral]

Dear Traveler , Thank you for the information provided 🫡

We have forwarded the case to our relevant team , and with these information provided it will definitely fasten the process.

[sour coral]

Dear Traveler , Thank you for your patience.

In regards of this issue , It is a normal game setting , and it is recommended to improve your attributes and equipment of your heroes

[magic delta]

you've gotta be joking here. there's no way i can improve THIS even further

like seriously did the devs even look at the video i sent them ? that boss's basic attacks were hitting for 10K EACH

[sour coral]

Dear Traveler ,

We understand the frustration , We have forwarded the case further to check the issue and we ill be right back with you.

[magic delta]

also at the end of the video you can see horrus getting hit for 50K+ DAMAGE WITH 4193 DEFENSE

it's not even possible. there must be something wrong

[sour coral]

Understood , And again apologies for the frustration.

[magic delta]

@sour coral also do you happen to have an answer for this question ?

what happens to guilds after the season ends? Do the guilds get wiped out and you have to pay wyrmarrow every season to build the same guild? There's nothing about guilds in the reset rules

[sour coral]

We will be checking that right away for you.

[magic delta]

thanks

[magic delta]

@sour coral any news ?

[sour coral]

Thanks for your patience. Regarding some of the questions you asked, I will answer them for you one by one.

1. Regarding your inquiry Seyir, we have received your inquiry and have forwarded it to our relevant team and will reply back to you as soon as possible!
2. Regarding your question about what will happen to the guild after the season ends, after the season ends, the original guild/alliance will be automatically disbanded, and the guild/alliance level will not be retained. You can form a new guild in a new server according to your needs and continue to enjoy the game.

I hope my answer will be helpful to you!

[magic delta]

1)that's the same thing you told me before

2)why can't the guild/alliance just remain intact and just reset their guild/alliance ?

if you forcefully disband guilds/aliiances, then a lot of people are gonna get pissed

[sour coral]

Dear Traveler,
Regarding your inquiry about Seyir we're just confirming the final conclusion and we will let you know as soon as possible.

Regarding keeping the alliance intact with only resetting it, we are sorry if it has caused you any inconvenience I assure you we only want the best for our players also your suggestions mean a lot to us, we'll forward the suggestions to the relevant team. Meanwhile, we'd like to highlight that changes in the game must be reviewed before develop and presented to Travelers, which will take some time. Please be patient with us. Thank you very much for your love for our game, and we will do our best to provide you with a better gaming experience.

[magic delta]

any reply regarding the inquiry about seyir ?

[sour coral]

Dear traveler , we apologies for taking the time.

We will be checking the latest updates in regards of seyir.

[sour coral]

@magic delta Dear Traveler,
Thank you for your patience, after verification by our technical staff, the attack power of Seyir challenged by you is 55714, and the damage of the ultimate move is 7.1 times based on the attack power. After calculation based on the defense value of your hero Horrus and other factors, this damage value is normal.
In addition, this level of battle we recommend you to try to use heroes with stronger control capabilities to continuously control the enemy; or try to adjust the layout of the heroes to spread the enemy's damage to the fence as much as possible.
We hope the above explanation helps you.
For further assistance, please don't hesitate to contact us.
Thank you for your kind patience and understanding.

[magic delta]

no it didn't help me one bit, but besides all this you still haven't told me anything about the shoutouts of the boss that being of irina, plus the boss has irina's skills

[sour coral]

Hello @magic delta, Thank you for your patience.
Our team is still investigating your issue. We will get back to you as soon as we can. 🫶

[magic delta]

@sour coral is the team still investigating the issue ?

also there's another bug that i'd like to report

[sour coral]

@magic delta Hello Traveler,

Thank you so much for your patience, we really appreciate it.
We would like to let you know that our team is working hard to solve this issue and will address it in future updates. Please pay attention to upcoming game announcements and updates.
Thank you for your feedback and understanding. 🫶

Regarding the bug issue you'd like to report, It would be highly appreciate if you clarify more about it and screen recording if available
After receiving the information we will report it immediately to our technical team for further investigation.
Again Thank you for your effort and support!

[magic delta]

so as you can see from the picture, sometimes when i go to check my timers i find them like this

and this has been annoying me for some time now. at first i tried to ignore it but now it's infuriating me

[sour coral]

Please believe that we are genuinely sorry for the dissatisfaction you've experienced.
Please note that we've passed this issue to our technical team for investigation and will get back to you as soon as possible.
Thank you for your kind patience and understanding!

[magic delta]

thanks

[sour coral]

@magic delta
Dear Traveler,
In order to continue the investigation from our side, we would be grateful if you could send us a video of you setting the timer operation.
We are looking forward to your reply!
Thank you

[magic delta]

sorry but what kinda request is this ? as i said i just set up the timers and what not and then like the next day or whatever(happens randomly) i go back to check on the timers to adjust some things and i find them as they are like in the picture

i don't know why a video is required, especially since this happens out of the blue

[sour coral]

Dear @magic delta,

After checking from our side, please let us know if the problem occurs after the settings have been in place for a long time without updates, or if the problem actually occurs every time you try to set the frequency.
We're looking for your response!
Thank you

[magic delta]

it doesn't happen everytime i set the frequency no, but not been there a long time without updates either

as i said it just happens randomly

[sour coral]

Thank you for your feedback. We will get back to you as soon as possible. 🙏

[magic delta]

@sour coral i have a feeling that this bug only happens if you place the timers as 15.8 for example

or 15.1

not entirely sure but couple of minutes ago i was helping a friend on discord with her team and her timers were also the same as in the picture

[sour coral]

Thank you for your cooperation. this information have been submitted to our team. Thank you for the love to our game! 💗

[magic delta]

@sour coral in the meantime can you confirm something for me ?

will the stamina bread carry over next season or not ?

[sour coral]

Hello Traveler,
Thank you for reaching out, as for the stamina bread it will reset and it will not be carried over next season.

[obtuse thorn]

It’s a display error, that’s actually the number stored as a floating point representation due to the standards on how floating point numbers are represented in computers

https://www.h-schmidt.net/FloatConverter/IEEE754.html

[magic delta]

still doesn't explain the point of why do they show up like that randomly out of the blue

like 1 time they're fine and another time they get scrambled

[obtuse thorn]

My guess is there is a cache that persists what was entered (as a string) and when the data is fetched from the server it does a comparison which indicates that they are the same number and thus nothing is changed, and thus doesn’t override it and keeps the number you entered. Devs would have to do some digging there, my guess is cache eviction or something. Normally these get rounded by the client to avoid these kind of floating point errors, and doesn’t seem like that is happening here, and probably needs to be

[magic delta]

i'll wait until @sour coral gets me some news from the devs and see what they say

[sour coral]

Dear @magic delta,
We would like to let you know that The November 2 version changed the limit on the number of digits in the setting time. Settings made before this date must be reset before they take effect. It's recommended to reset it again.

If you have any inquiry or concern please contact us and we'll be happy to assist you at anytime.

Thank you for your kind patience and understanding!

[bronze tusk]

This is still bugged, tried it again.

[magic delta]

i reported it multiple times buddy but apparently they either don't care about it or it's on their bottom list of their priorities 🤣

[sour coral]

Dear players @bronze tusk , Thank you for your patience.

Could you please send us the below details so we can look into it quicker.
@magic delta If you please could send us the character information only.

Role ID
Character name
Server
Screen shots of the issue

[magic delta]

what do you mean by screenshots of the issue ? i've already sent you all of the above in the past

[sour coral]

The screen shots are requested from @bronze tusk

Thank you for your understanding.

[magic delta]

well you also tagged me in that post of yours

so i assumed you were also referring to me

[sour coral]

@magic delta Apologies for the misunderstanding.

If you could please send us the Character information and we will be doing our best to assist further.

[magic delta]

also do you remember when I had problems with the timings of vicuc ?

well like i already said before, the timings that you provided me worked but I do have 1 slight problem

from the start until the end of the fight VS the vortex boss, vicuc is always cleansing at the exact right time BUT there is a moment when the dmg reaches around 6M dmg he'll cast it 1 milli second early. this only happens once and only once cause thenafter everything is perfect again

[sour coral]

@magic delta Kindly be noted that we will be checking information provided and we will get back to you as soon as we can.

[magic delta]

i will have more info about it very soon

@sour coral okay so after some more testing, i found out that the ONLY time when vicuc cleanses 1 milli second early is when the vortex boss has 45 stacks

and that is when my team is getting screwed because of the defense down

it only happens when the boss reaches 45 stacks every single time

[magic delta]

@sour coral i've got your proof right here: https://streamable.com/o7e89e

if you wanna watch the whole thing be my guest. what you'll be seeing is vicuc always cleansing at the right time until the boss reaches 45 stacks

when the boss reaches 45 stacks, for some mysterious reason, vicuc cleanses 1 milli second earlier

after that, everything is back to normal and like I already said, it ALWAYS happens when the vortex boss reaches 45 stacks

[sour coral]

@magic delta We thank you for the information provided , the details has been forwarded to our relevant team and we will get back to you as soon as we can,

Thank you for corporation.

[sour coral]

@magic delta Hello Traveler, after investigation, the game setting of this part would be: [after 45 stacks Vicuc starts dealing more damage than normal and it goes back to where it was], which means the situation you mentioned is normal, if you got any further questions, please feel free to contact us.Thanks for your patience and understanding!

[magic delta]

sometimes i feel like we're talking a completely different language 🤦‍♂️

how is THAT normal when vicuc always cleanses at the right time and then at that particular moment he casts it 1 milli second early ?

[sour coral]

@magic delta Dear Traveler,
We've reported the issue to the relevant team and we'll get back to you as soon as possible

Thank you for your efforts and understanding!

[sour coral]

Hello Traveler,
Unfortunately the video you provided is archived kindly reupload it and let us know.

[magic delta]

here's the video. i had to re-record, upload it and this time i downloaded because the original file was too big for discord so i had to use the streamable site and videos uploaded there only last for 2 days

https://streamable.com/p6w27m

well i tried to download the shrinked size of the file from streamable but it seems that the file is still too big

so @sour coral the devs or whoever have 2 days before the video gets taken down again

[sour coral]

Dear @magic delta, thank you so much for your cooperation. We downloaded the video and sent it to our dev team. I'll get back to you as soon as the result comes back. 🙏

[magic delta]

remember to tell them that vicuc is cleansing on time until the attack buff stacks on the boss reaches 44. when the attack buff stacks reaches 45, vicuc will cleanse 1 second earlier and then at 46 stacks everything goes back to normal

[sour coral]

@magic delta
Dear Traveler,

Thank you so much for your feedback, we really appreciate it. we would like to let you know that the optimization is expected to take place in Season 2. We highly appreciate your patience during this period.

If the problem still exists after the S2 version, please contact us anytime.

Thank you for your efforts and understanding!

[magic delta]

what the heck do you mean in Season 2 ? how hard of a fix can it be ?

when drizzt 1st came out and he was weak the devs rushed to buff him up

[sour coral]

Dear traveler, As season 1 is ending soon we wanted to let you know that we are working on it as much as we can to better enhance the game in season 2 to avoid any misunderstanding or frustration.

You patience is highly appreciated as this might take some time to be adjusted/fixed.

Thank you again for your efforts and understanding!

[magic delta]

as you might already know, season 1 for a lot of people has just started. so you're telling me that for these people they're gonna stick to a bugged vicuc ? nice one

[sour coral]

Hello Traveler,
We understand you feelings very well, also we're very eager to give you the best gaming experience we can possibly imagine, please be patient with us we will do our best.

[magic delta]

@sour coral can you please ask for me what happens if you leave your alliance in the middle of the otherwordly event ? if you swap alliances, then will you still be able to continue participating in the otherwordly events while also being able to get the alliance bonuses of the new alliance ?

[sour coral]

@magic delta Regarding leaving the alliance.

When a member leaves a alliance , the alliance 's event points will be deducted. Additionally, if you leave your current alliance and join a new one, you will not be able to retain the event points from your previous alliance. Each alliance has its own independent calculation of event points, and you will need to complete tasks again to earn event points in the new alliance.
I hope the above explanation helps you. If you need further assistance, please feel free to reach out to us anytime. Thank you!

[magic delta]

are you talking about these points ?

[sour coral]

That is correct

[magic delta]

wait but that is the total amount of points that the alliance have accumulated

so are you saying that if i leave my current alliance to join another one i will have the points that the alliance i joined has ?

not sure i'm understanding how this works. i'm asking because our alliance leader left the alliance for some reason and i became the leader but i also noticed that more members left

so i'm not sure that because of this we will be able to complete all alliance exploration

[sour coral]

@magic delta So if you leave your current alliance and join a new one, you will not be able to retain the event points from your previous alliance.

You will need to complete the tasks again to earn event points if you joined a new alliance.

[magic delta]

yeah but i will retain the event points of the new alliance right ?

for example

@sour coral these are the buffs that the alliance i'm in have accumulated so far

so if the NEW alliance that I join has all the buffs available then I would also have all the buffs available right ?

am i understanding it correctly or not ?

[sour coral]

@magic delta So every alliance has their own buffs and by gaining points again , youll be able to unlock the buffs of the alliance that you would like to change to or join.

As mentioned above each alliance has its own independent calculation of event points, and you will need to complete tasks again to earn event points in the new alliance.

[magic delta]

can you explain to me better by showing me pictures representing what you're talking about to make sure we're both on the same page please ?

[sour coral]

@magic delta in picture 1 as it shows , this alliance has his own buffs.

And every alliance has its own buff.

In picture 2 , by gaining the points you unlock the buffs , again as you are going to change to a different alliance/join.

So basically every Alliance has its own buffs and by obtaining the buffs you have to collect points from the beginning again as you are joining a different alliance.

[magic delta]

wait but why do I have to collect points from the beginning again if the alliance that I would join would already have those buffs ?

[sour coral]

@magic delta If the alliance that you are joining has already unlocked all the buffs that means that it will be applied on every alliance fight.

However for the points that you have collected already, they will be lost and you have to gain points all over again when joining a new alliance.

[magic delta]

wait are you talking about these points now ?

these are my PERSONAL exploration progress points i've accumulated

[sour coral]

@magic delta As mentioned before here :
When a member leaves a alliance , the alliance 's event points will be deducted. Additionally, if you leave your current alliance and join a new one, you will not be able to retain the event points from your previous alliance.

[magic delta]

yes you are saying that these points will get deducted right ?

but the points that all the alliance accumulates go to unlock the buffs

and if the alliance i'm about to join has all buffs, then how do i lose points exactly

[sour coral]

@magic delta The points you have collected already in the alliance that you are in at the moment will be lost,

however the alliance that you are joining will not be effected , the only effect will be your own personal points which you will have to gain the points all over again when joining a new alliance.

[magic delta]

and the rewards will reset again ?

or are they a 1 time deal ?

and will resetting of these points affect my clepsydra ranking ?

[sour coral]

for which event exactly , the otherwordly ?

If yes it is a 1 time deal and they will no reset.

For the clepsydra ranking it will no be effected.

[magic delta]

okay so which one did you say that will get resetted ? left pic or right pic ?

@sour coral

[sour coral]

@magic delta This is where you contribute.

you should find it in members ( Alliance ).

The left one you have sent is the otherwordly exploration.

the right one is the one that your Guild ( Alliance ) have calculated.

[magic delta]

so are you saying that THIS only will be resetted ?

[sour coral]

This is where your own points will be resetted and you will have to start gaining points again once you join a new alliance.

[magic delta]

but lydia all this time i was talking about the otherwordly points

not THIS

idc about the alliance contribution

all i care about is what will happen to the OTHERWORDLY points if i swap alliances

[magic delta]

@sour coral so now are you saying that the points from the otherworldly events will not get touched ?

[sour coral]

Dear Traveler, Thank you for your patience,

We would like to let you know that if you switch to a different Alliance, your Exploration Progress will not be affected or reduced. Once you transfer to the new Alliance, you will immediately benefit from the Total Alliance Exploration Progress bonus offered by the new Alliance.
We hope the above explanation helps you.

If you have any inquiry or concerns, please don't hesitate to contact us.
Thank you for your patience and understanding!

[magic delta]

i had already done this 2 days ago without you explaining it to me. i just took the risk. that was the answer i was expecting the 1st time that I asked you that question while we were having the conversation