How can i contact human support? The bot from the support website, doesnt help me.
I would like to get the missing rewards for the sharing, i am connected, but it didnt work for a long time, and now i still cant share. I am missing like 20-25 hero rewards already! Which is a lot...
#I can not claim share hero draw rewards
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I just drew Martina and could not share again. So that is 20k gold and 30 wyrmstone i again did not get ๐
or 30k and 20, either way, i am missing out on a lot of rewards
Hello Traveler,
Glad to be at your service today!
We are sorry that you faced such a disappointing experience, but do not worry everything will be sorted out
Regarding the issue about your missing rewards, Rewards for sharing acquired heroes to Facebook are only available once a week.
Regarding the issue that you can not share again, could you please try the following:
1-Uninstall the current FB, download and install the latest version of FB on the official channel, clear all background programs, and open the Facebook app in the background.
2-Start the game, click {Share} and see if the screen will switch to the FB interface.
please let us know if the problem was resolved or still exists?
Waiting for your reply!
for that to work, i need to wait, until i draw a new hero i currently do not posses
What do you mean with that sentence?
Rewards for sharing acquired heroes to Facebook are only available once a week.
Does that mean, i can only aquire the rewards for a new hero once per week?
Okay, i got a new hero. Same error. Please check the sharing app (which one is that?) and contact customer service
Tried a 2nd time now. FB doesnt open, just the browser, where i am linked. Still the same error
and another hero reward i do not get ๐
no pressure, reply is there ๐
Dear traveller,
We apologise for any inconvenience,
We are checking your request and will be back with you as soon as possible!
Thank you ๐
Dear traveller,
Regarding your question, Yes, and not every hero summon shared on Facebook will result in a sharing reward. This sharing reward is available only once per week.
I hope my reply could help you.
Please let us know if you need any further assistance or help.
Have a good day.
Okay, so i am not missing out on a ton. Still a bit sad, that i can not share, but ok ๐