fleet vortex
Hi.
I re-installed the game severall times. I ended up with the notice, that I need to download more game-related-content. Then it stands at 0b/s and nothing is downloaded anymore.
There is no issue with my connection (VDSL) nor with my PC (Windows 10 - latest Updates).
This stands in the log:
How can I register the AppInfoProvider?
austere citrus
Hello Traveller,
Thank you for contacting us.
Regarding the regestration error, please follow the instructions below:
1.Make sure the game is not installed on the C drive.
2.Ensure that your operating system is 64-bit, and the system version is Windows 10 or higher.
3.Avoid spaces in the installation path, for example, C:/Program Files (x86)/EisenCloudGame/DragonheirSilentGods/Game/Dragonheir_Data/UnitySubsystems.
4.You can create a new folder on another drive, rename it to use only English characters, and install the game there.
5.If the issue persists after these checks, please provide us with the log for further verification.
Here's how to obtain the log:
C:\Users(Replace with your username)\AppData\LocalLow\sgra\Dragonheir Silent Gods\
Please rest assured that once we receive the information you've provided, we will promptly relay it to our development team for further investigation. Thank you.
fleet vortex
here u are :). Do u need the player-prev.log as well?
austere citrus
Thank you so much for your reply, can you please also provide a screenshot when the download speed is 0b/s and a screenshot of the system message that says "need to download more game-related content."
This will help us identify the issue more accurately.
fleet vortex
ok.
After re-installing the game the download always stops at 71,4 % automatically (I have enouph diskspace ;-)) :
When I enter the game nevertheless :
I click ok and then I can watch different pictures , but nothing happened anymore:
When I then go the task manager and kill both processes ( the game and the launcher) - next time I start the launcher I have no start button anymore:
This was my procedure 5 times re-installing the game. Hope that helps, cause I really don't want to play on bluestacks!
austere citrus
When I then go the task manager and kill both processes ( the game and the launc...
Dear Traveller, regarding the issue about unable to start the game, please switch to a stable network and restart the game. if the issue still exists, please contact us again and provide the following information for further confirmation:
sharp marten
Still can't start the game I've installed it and uninstalled it 5 times
fleet vortex
Dear Traveller, regarding the issue about unable to start the game, please switc...
as I show in my screenshots ... no !
and due to the logs - you have every information asking for! No offense, but pls no auto answer ty!
fleet vortex
any update from the devs ?
fleet vortex
Is there any update on this topic? I really don't want to play the game on bluestacks the whole time.
austere citrus
and due to the logs - you have every information asking for! No offense, but pls...
Dear traveller, please provide the following information for further confirmation:
austere citrus
Still can't start the game I've installed it and uninstalled it 5 times
Dear Traveller, regarding the issue about unable to start the game, please switch to a stable network and restart the game. if the issue still exists, please contact us again and provide the following information for further confirmation:
fleet vortex
1.) 1534045452459586560 | Brunnen IV
2.) PC Client | Windows 10
3.) Germany