for emit stuck in login

[modern cloud]

Have you get fixed?

[amber swallow]

nope

it happen every server EA NA ASIA

So I try to play on bluestacks and my team become pink color 🤣

maybe It cuz of my pc have something wrong

[modern cloud]

Could you please provide your pc brand and model

[amber swallow]

I think it happen cuz I download it form apk

not from playstore

[modern cloud]

oh, that could happens, cuz at present we haven't do some adaptions to bluestacks

[modern cloud]

PC client is only available to download in landing page., not play store

[amber swallow]

oh I mean game for bluestack

yeahh anyway I can wait for official released

U have plan to put it to ios too right ?

[modern cloud]

Please provide your PC information to help us fix this problem

[amber swallow]

okk

[modern cloud]

Sure, game will be launched in IOS in the future definitely

[amber swallow]

my laptop is asus rog strix g531gu

[modern cloud]

Could you please try to open the computer file C:\Users\Administrator\AppData\LocalLow\sgra\Dragonheir_ Silent Gods

and then delete the file named Sandbox

[amber swallow]

ok I will try that

pls wait a little bit I need to download it back cuz I already delete it 🥲

[modern cloud]

No problem, just let me know if you have any questions

Also, it would be great that if you can provide your game log and screenshots/recording video about this bug
Where to find game log: C:\Users\Admin\AppData\LocalLow\sgra\logs

[amber swallow]

didn't have it

now I'm getting stuck at this black screen after unity logo appear

LOL maybe I need to wait until official

[modern cloud]

Can you find the file : C:\Users\Admin\AppData\LocalLow\sgra\logs

[modern cloud]

Please send these files

[amber swallow]

Initialize engine version: 2020.3.19f1 (4ecc6342e)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/EisenCloudGame/DragonheirSilentGods/Game/Dragonheir_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1660 Ti (ID=0x2191)
Vendor:
VRAM: 5991 MB
Driver: 31.0.15.1659
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 0.758500 ms
ArgumentOutOfRangeException: Not a valid calendar for the given culture.
Parameter name: value
at System.Globalization.DateTimeFormatInfo.set_Calendar (System.Globalization.Calendar value) [0x00000] in <00000000000000000000000000000000>:0
at System.Globalization.CultureInfo.get_DateTimeFormat () [0x00000] in <00000000000000000000000000000000>:0
at System.Globalization.DateTimeFormatInfo.get_CurrentInfo () [0x00000] in <00000000000000000000000000000000>:0
at System.DateTime.ToString (System.String format) [0x00000] in <00000000000000000000000000000000>:0
at SgrEngine.LogManager.GetLoggerFilePath () [0x00000] in <00000000000000000000000000000000>:0
at SgrEngine.LogManager.Start () [0x00000] in <00000000000000000000000000000000>:0
at StartGame.Start () [0x00000] in <00000000000000000000000000000000>:0

Setting up 6 worker threads for Enlighten.
Thread -> id: 2010 -> priority: 1
Thread -> id: 808 -> priority: 1
Thread -> id: 486c -> priority: 1
Thread -> id: 48dc -> priority: 1
Thread -> id: 3e18 -> priority: 1
Thread -> id: 4de4 -> priority: 1

only have those text form player.log file

[modern cloud]

you can directly send the files here, please

drag the file to here, please

[modern cloud]

Great, our technicians found the run failure message in this file message. We're working hard to fix this and hope it won't keep you waiting too long! You can enjoy the game on mobile first! ❤️

[amber swallow]

okay thx

[modern cloud]

Regarding this problem, we suggest you try switching the system language, then it should be solved

[south knoll]

same problem here, my screen get black after i click the start